BrightStor ARCserve Backup for Windows ® ® Administrator Guide r11.
This documentation and related computer software program (hereinafter referred to as the "Documentation") is for the end user's informational purposes only and is subject to change or withdrawal by Computer Associates International, Inc. ("CA") at any time. This documentation may not be copied, transferred, reproduced, disclosed or duplicated, in whole or in part, without the prior written consent of CA.
Contents Chapter 1: Introducing BrightStor ARCserve Backup Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 BrightStor ARCserve Backup Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 BrightStor ARCserve Backup Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Global Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Library Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defining Storage-capacity Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12 How Much Space Do You Need for Online Recovery Data? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12 How Much Space Do You Need for Backed-up Data? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12 Matching Storage Capacity to Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backup Media Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Options for First Backup Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Options for Additional Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Secure Your Backup Data . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4: Restoring Data The Restore Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 The Restore Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 Selecting the Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
File Modified Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 File Created Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 File Accessed Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 File Size Filters . . . . . . . .
Chapter 7: Managing Devices and Media The Device Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1 Inserting and Removing Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2 Scheduling Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The MM Admin Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The MM Admin Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The MM Admin Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Vault Object . . . . . . . . . . . . . . . . . . . . . .
Chapter 8: Managing the Database and Reporting The Database Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1 Selecting a Database View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2 Changing the Sort Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Logs and Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Tape Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Job Log. . . . . . . .
Domain Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-20 Configuring Windows-powered NAS and Storage Server 2003 Devices . . . . . . . . . . . . . . . . . . . . . . . . . . .9-20 Accessing BrightStor ARCserve Backup through the Windows-powered NAS Device . . . . . . . . . . . .9-21 BrightStor ARCserve Backup and Windows-powered NAS Device Configurations . . . . . . . . . . . . . .
Appendix A: BrightStor ARCserve Backup Cluster Support Backing Up and Restoring MSCS Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2 Using BrightStor ARCserve Backup on MSCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3 BrightStor ARCserve Backup Job Failover Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ca_qmgr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . cabatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CAReports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 Introducing BrightStor ARCserve Backup BrightStor® ARCserve® Backup is a comprehensive, distributed storage management solution for distributed and multiplatform environments. The application can back up and restore data from all the machines on your network, (including machines running Windows, UNIX, NetWare, and Linux) using optional client agents. BrightStor ARCserve Backup also provides media and device management utilities.
Functionality BrightStor ARCserve Backup Server The core components of BrightStor ARCserve Backup server are: ■ ■ ■ Job Engine—Processes your jobs at their designated date and time. It scans the job queue for a job that is ready to run, then sends it to the appropriate handler. Tape Engine—Communicates with and controls your storage devices. The Tape Engine selects the device needed for a BrightStor ARCserve Backup job.
Functionality ■ ■ ■ Configuration—Provides access to Device Configuration, which lets you quickly configure the backup devices on your server and to SAN configuration. You also can access the Central Database Configuration, which lets you designate a central server to host database information from other backup member servers. Wizards—Simplifies the most common tasks of BrightStor ARCserve Backup. You can access the Backup, Restore, Device, Create Boot Kit, Job Scheduler, and Diagnostic Wizards.
Functionality ■ ■ ■ ■ ■ ■ Device Manager—Displays information about your storage devices and media. It also allows you to change a drive’s compression mode, and perform media functions such as compression, formatting, erasing, ejecting, and retensioning. BrightStor ARCserve Backup supports a wide variety of media including 4mm, 8mm, DLT, QIC, Iomega’s Zip or Jazz media, PDs, MO, and WORM formats.
Functionality Wizards BrightStor ARCserve Backup provides you with wizards to simplify the most common tasks of BrightStor ARCserve Backup. You can the BrightStor ARCserve Backup wizards from the Wizards menu on the Home Page, or from the Wizards link on the Navigation Bar.
Functionality The Recover Database utility lets you restore this information to your BrightStor ARCserve Backup database, overwriting existing database files. You can use this utility at any time that you lose your BrightStor ARCserve Backup database files, such as after a disaster like a fire, flood, or machine crash. The advanced database recovery options are: ■ ■ ■ ■ ■ Backup Media—Specify media options for the job. Operation—Specify a date to restore the database.
Functionality Scan Utility Use the Scan Utility option when you need information about your media backup sessions. Each source that you choose to back up is saved on media as an individual session. You can scan a single session or an entire media. Results of the Scan job can be seen in the Job Queue. You would need to do this if you are trying to recover a BrightStor ARCserve Backup machine and you need to find the most recent backup of the BrightStor ARCserve Backup database so that you can restore it.
Functionality Count Utility Count the number of files and directories on a machine. Results of the Count job can be seen in the Job Queue. You could use this option after a Copy job to verify that the Copy function copied all of the files from one disk to another without error. BrightStor ARCserve Backup provides several types of advanced count options: ■ Operation—Specify whether to enable database recording. ■ Pre/Post—Run commands or batch files before and after the job.
Functionality Report Writer Create custom reports or generate predefined reports based on backup activity for a defined period. You can specify a query or filter report data. Generated reports can be previewed on screen, printed, and saved in either .csv or .xml format. Command Line BrightStor ARCserve Backup offers command line utilities that enable direct control over almost all operations that can be performed by a BrightStor ARCserve Backup server via the DOS prompt.
Functionality Equivalence BrightStor ARCserve Backup allows you to create equivalence to caroot for any Windows account. A user who has been granted equivalence to caroot can run all of the command line utilities but cannot log in to the BrightStor ARCserve Backup Home Page.
Functionality caroot, Equivalency, and the System Account Do not confuse the caroot user profile with the BrightStor ARCserve Backup System Account. The caroot user profile is used to control access to the BrightStor ARCserve Backup Manager and its related backup functions; the system account provides the security privileges needed by BrightStor ARCserve Backup services to operate on the local machine.
BrightStor ARCserve Backup Enterprise Module The following security options are supported: Option Description -u username Specifies the original BrightStor ARCserve Backup user name. -p password Specifies the original BrightStor ARCserve Backup password. -np newpassword [-nu newusername] Specifies the new password or new user name (optional) in the BrightStor ARCserve Backup domain.
Product Integration In addition, the BrightStor ARCserve Backup Enterprise Module is a prerequisite for the following advanced agents and options: ■ BrightStor® ARCserve® Backup Enterprise Option for IBM 3494 ■ BrightStor® ARCserve® Backup Enterprise Option for StorageTek ACSLS ■ ■ ■ BrightStor® ARCserve® Backup Enterprise Option for Microsoft SQL Using HDS Snap-Shot BrightStor® ARCserve® Backup Enterprise Option for Microsoft SQL Using HP-XP Snap-shot BrightStor® ARCserve® Backup Client for VSS Sof
Product Integration BrightStor Portal Integration BrightStor ARCserve Backup installs BrightStor® Portal iGateway and iSponsor by default. This facilitates communication between BrightStor Portal and BrightStor ARCserve Backup, allowing you to collect information from BrightStor ARCserve Backup and manage it using BrightStor Portal.
Preferences Preferences To access the BrightStor ARCserve Backup Preferences dialog, from the manager windows select View and select Preferences from the menu bar. Global Settings You can set the following preferences: ■ ■ ■ ■ ■ ■ ■ ■ ■ Set Job Queue Refresh Rate to—Specify a time, in seconds, for periodic update of the Job Status Manager. Set Device Manager Refresh Rate to—Specify a time for periodic update of the Device Manager.
Preferences Library Filter This feature applies only to library devices, and only affects those views in BrightStor ARCserve Backup in which a device or a group hierarchy is displayed (for example, in the Backup Manager under the Destination tab, or in the Device Manager view.) By default, none of the options are selected, and there are no default values for any of the choices.
Integrating with Unicenter NSM Integrating with Unicenter NSM BrightStor ARCserve Backup integrates with the WorldView and Workload Management components of Unicenter® Network and Systems Management (NSM) (formerly known as Unicenter® TNG). The following sections include information on integration with each of these components. WorldView Integration The WorldView Integration component supports Unicenter® NSM and Unicenter CA Common Services™ (CCS) (formerly known as Unicenter® TNG framework).
Integrating with Unicenter NSM To use the Object Creation program: Note: If you are working with a remote repository, see Working with a Remote Repository. 1. From the BrightStor ARCserve Backup program group, select Object Creation. 2. If you want to delete all BrightStor ARCserve Backup objects in the repository before creating new ones, select Delete existing objects.
Integrating with Unicenter NSM Unicenter Notification BrightStor ARCserve Backup offers Alert Manager, which supports Unicenter Notification. Using Alert Manager, you can send all events to the Unicenter Event Manager Console and WorldView repository. For more information on using the Alert Manager with Unicenter, see the chapter “Using the Alert Manager. ” Note: The Alert Notification Service must be running to send events to the Unicenter Event Management Console and WorldView repository.
Backing up and Restoring Virtual Machine Environments 7. 8. Enter a Job with the following detail on the Submission Run-As tab: ■ Filename ■ User ■ Domain ■ Password Demand Job. Backing up and Restoring Virtual Machine Environments BrightStor ARCserve Backup supports backup and restore operations in a virtual environment where a Linux platform is the guest operating system, and a Windows platform is the operating system hosting the virtual environment.
Backing up and Restoring Virtual Machine Environments Backing Up a Guest Operating System The process for backing up a guest operating system is similar to that of backing up any other client agent. However, before you can back up a guest operating system, you must perform the following preconfiguration tasks on the machine hosting the VMware environment: ■ ■ Install the BrightStor ARCserve Backup Client Agents (Windows or Linux) on each guest operating system.
The cabatch Utility Restoring the Guest Operating System The process required to restore a guest operating system is similar to that of restoring any other client agent. For more information about restoring data, see the chapter Restoring Data. Recovering the Host Operating System From a Disaster The following list describes the guidelines that you should follow to recover a host operating system from a disaster.
Chapter 2 Planning Protecting your data and managing your backup storage is fundamentally a policy issue rather than a technical problem. Technology can implement policy, but it cannot tell you what your policy should be. Before you can use BrightStor ARCserve Backup software effectively, you need to analyze your organization’s data storage requirements. You need to do the following: ■ ■ ■ Understand how your organization’s data resources are used.
Assessing Basic Storage Requirements Assessing Basic Storage Requirements To determine your need for vault space, storage hardware, and storage media, you have to translate your high-level plan into a set of concrete requirements.
Assessing Basic Storage Requirements How Much Data are You Backing Up? The more data you have, the more time, hardware, media, and network bandwidth you require. You need to decide: ■ ■ ■ Whether you need to back up user data only. Whether you must also include system configurations and installed applications. Come up with a rough, total size for the data that you must back up, allowing a reasonable margin for growth based on past experience in your organization.
Defining Data-transfer Requirements Defining Data-transfer Requirements The overall data transfer rate for your backup and recovery system sets the amount of time required for storage operations. You have to balance your backup window, backup data, and recovery speed requirements against the capabilities of your existing infrastructure and the budgetary constraints of your organization.
Defining Data-transfer Requirements Version Bus Width Approximate Maximum Data-transfer Rate Wide Ultra2 SCSI 16 bits 80 MB/seconds=288 GB/hour Ultra 160 SCSI 16 bits 160 MB/seconds=576 GB/hour Fibre Channel 1 GB 100 MB/seconds=360 GB/hour Fibre Channel 2 GB 200 MB/seconds=720 GB/hour You can see that many of the SCSI interfaces and fibre interfaces will be able to handle your requirement of 200 GB per hour.
Defining Data-transfer Requirements Device type Approximate Transfer rate 2:1 (compressed data) Maximum Capacity (compressed data) Mammoth-2 24.0 MB/seconds=86.4 GB/hour 160 GB Ultrium (LTO) 30.0 MB/seconds=108.0 GB/hour 200 GB IBM 9890 20.0 MB/seconds=72.0 GB/hour 40 GB IBM 3590E 15.0 MB/seconds=54.
Defining Data-transfer Requirements Reconciling Data Transfer Requirements and Resources If the preliminary calculations outlined in the preceding sections show that your required data transfer rate is feasible given your existing infrastructure, you may be able to stop here. However, preliminary calculations usually uncover conflicts between stated requirements and available time and resources.
Defining Data-transfer Requirements Upgrading Your Network As we have seen, the network is usually the most significant source of delays in the enterprise-backup environment. If a faster technology is available or feasible, an upgrade may be a good investment. For example, if we have a 100Base-T Ethernet LAN and the same data transfer requirement as in the example we have been using so far (200 GB per hour), we cannot get backups done in the time allowed (5 hours).
Defining Data-transfer Requirements Segmenting Your Network In many cases, you can make better use of your existing network bandwidth by placing BrightStor ARCserve Backup servers on different subnets. In the absence of subnets, all backup data has to cross a single network to reach the BrightStor ARCserve Backup servers. In effect, every piece of data travels sequentially to every node on the network.
Defining Data-transfer Requirements You might segment your data for backup purposes in any of the following ways: ■ ■ ■ Business function (such as accounting, engineering, personnel management, sales, and shipping) Geographical location (such California development lab, St.
Defining Data-transfer Requirements ■ Full backups store all of your data at once. They produce a complete, coherent image of the data as it was at the time of the backup. They also store the backed up data together in a single, easily managed storage object. As a result, backup strategies that rely exclusively on full backups are usually inefficient because the relative percentage of new data in the overall data set is generally small.
Defining Storage-capacity Requirements Defining Storage-capacity Requirements So far, we have discussed factors that affect the speed with which backup and restore operations can be performed. But you also need to consider the volume of online data storage that you require. How Much Space Do You Need for Online Recovery Data? You need to figure out how much recovery data you need to store online, in your robotic libraries.
Defining Storage-capacity Requirements Matching Storage Capacity to Resources Your ability to meet your storage-capacity requirements depends on the following criteria: ■ The types of libraries you have ■ The number of each type you have ■ The types of media each library uses After you have identified types and numbers of libraries that will be available, you can calculate the capacity of each library using the following formula: totalcapacity = numberslotsavailable × mediaelementcapacity In this fo
Planning for Catastrophe Restrictive media-selection criteria and extensive off-site storage can increase your need for media well beyond the minimums calculated above. Finally, the overall size of the data you need to back up usually increases over time. Data piles up faster in some organizations than it does in others, but the pile almost always grows. The preceding calculations assume a more-or-less constant amount of data.
Planning for Catastrophe Assessing the Risk Before going further, decide what sorts of disaster you can realistically prepare for, given the importance of your data, the expense of protecting it, the magnitude of the risk, and the corporate policies that apply to your sites. Consider the following questions.
Planning for Catastrophe Expense In general, the more secure a vault is, the more expensive it is to use. You pay more for more secure storage facilities. It often takes longer to get media to and from these facilities. The more media you store off-site, the more you have to buy for your main site.
Sample Calculations Sample Calculations The examples below illustrate some representative situations that a backup and recovery plan has to deal with. Note: It is assumed that the backup server has enough CPU power and memory, and the hard disk speed on the client or server is adequate.
Sample Calculations Transfer Rate for Clients and Servers on Two 100Base-T Ethernet Subnets In this configuration, you can move twice as much data at the 36 GB per hour 100Base-T data rate. To back up 1 Terabyte of data, each subnet has to handle only 500 GB, so the operation takes 14 hours. Some performance is lost because the network cannot keep the media drives in each library streaming along at their combined 36 GB per hour optimum speed.
Sample Calculations Transfer Rate for Clients and Servers on a Gigabit Ethernet Network In this configuration, you move data at 315 GB per hour data ratio. To back up 1 Terabyte of data, the backup operation must run for 3 hours.
Sample Calculations Transfer Rate For a Server With No Clients In this case, the 216 GB per hour drives are the limiting factor, assuming that disk system or server is not the bottleneck. The system would take 5 hours to back up 1 Terabyte.
Sample Calculations Transfer Rate For Server With SAN Option In this configuration, local backups of each server on the SAN can achieve a data transfer rate of 432 GB per hour.
Sample Calculations Storage Capacity For Two Sets of Recovery Data—One Full Backup, and One Incremental Assume the following: ■ You have to do a full backup of 1 Terabyte of user data per week. ■ You have to do daily incremental backups. ■ About 10% of the data changes daily. ■ The data from the last two backup cycles are available, online, for fast recovery. ■ You are using LTO tape drives with 2:1 compression in a library with 20 slots. ■ All media are used as efficiently as possible.
Sample Calculations Next, calculate the amount of storage space you need for your online recovery data. You need to retain the last two backup sets in the library, so you need 9 tapes for the oldest set of recovery data and 9 tapes for the newest set. To store your recovery data you need 18 tapes.
Chapter 3 Backing Up Data BrightStor ARCserve Backup allows you to back up most machines attached to your Windows network using one of the following sources: ■ Administrative shared drives ■ User-shared files, directories, and drives Because BrightStor ARCserve Backup separates and lists Windows machines by the domain or workgroup to which they belong, you can easily back up all the machines belonging to a specific domain or workgroup, by selecting the name of the domain or workgroup.
The Backup Wizard The Backup Wizard The Backup Wizard guides you through the process of creating and submitting a backup job of a single machine without running the Backup Manager. For procedural information on how to submit backup jobs using the Backup Wizard, see the BrightStor ARCserve Backup Getting Started. Customizing Your Backup Jobs The Backup Manager lets you customize your backup jobs using filters, options, and scheduling.
Customizing Your Backup Jobs To select individual drives, directories, and files to back up, expand a server name and click the green boxes next to each drive, directory, and file. Note: You can right-click individual drive, directory, and file names to customize local backup options. If you have database agents installed, you can also right-click them to customize local backup agent options.
Customizing Your Backup Jobs Creating a Backup Job for an Entire Node When backing up a node that includes database files, you must provide proper authentication to access all databases when creating the backup job. Proper authentication includes the User Name and Password for the corresponding databases. You do not need to provide this authentication when the backup job runs.
Customizing Your Backup Jobs Multiple Code Pages The following sections describe how BrightStor ARCserve Backup supports the use of multiple code pages. Understanding How BrightStor ARCserve Backup Supports Multiple Code Pages A code page is a map of characters as they relate to a particular language.
Customizing Your Backup Jobs To back up to disk, use Device Configuration to configure an FSD. Wildcard Usage with Tape Library Groups The wildcard characters’ asterisk and question mark are supported in the Group field. When wildcard characters are used to specify a job’s library group destination, the job is sent to a group whose name matches the criteria and has at least one available medium, as long as there is at least one available drive associated with the library.
Local Options ■ Differential backup—Backs up only those files whose archive bits have been set since the last full backup was performed. Because differential backup jobs do not clear a file’s archive bit, the files that were backed up in the last differential job are backed up again. It takes longer to process backup jobs using this method. However, this strategy requires only two sets of media to restore a differential backup; the full media set, and the differential media set.
Local Options The Local Options dialog opens: On the Local Options dialog, you can select the following options: ■ ■ ■ ■ ■ ■ None—If you select this, no verification will be performed on the data backed up. Scan Backup Media Contents—If you select this, BrightStor ARCserve Backup will scan the media and check that the header is readable for each file that is backed up.
Global Options Global Options This section describes the global backup options you can select when submitting your backup job. For a description of additional backup job options and filtering features, see the chapter “Customizing Your Jobs.” To access the global options dialog, click the Options button in the Backup Manager.
Global Options Alert Options You can use the alert notification system to send messages about events that are displayed in the Activity Log during your backup operation. Choose one or more of the following events for which you want to be notified: ■ Job Completed Successfully—All of the nodes, drives, and shares were processed. ■ Job Incomplete—Some nodes, drives, or shares were missed. ■ Job Canceled by User—The user canceled the job. ■ Job Failed—The job was started but could not be completed.
Global Options Replication Options If you have either the Replication Option or BrightStor® High Availability installed on your server, BrightStor ARCserve Backup can back up replicated data on your server. BrightStor ARCserve Backup provides the following replication options: ■ ■ ■ Backup Replicated Data—BrightStor ARCserve Backup backs up the data on your server including all replicated data, which will appear to have been copied from the primary servers.
Global Options Advanced Options The Advanced options determine how BrightStor ARCserve Backup handles the file system extensions during a backup. Windows System Options Note: These options are only supported on the Windows 2000, XP, and 2003 operating systems. The options available are: ■ Traverse Directory Junctions and Volume Mount Points—Selecting this option causes the backup job to traverse the volume or the directory being specified to and take a backup of it.
Global Options Volume Shadow Copy Service You can specify global options for using the Volume Shadow Copy Service (VSS) These options affect all Writers for VSS backups, but they do not apply to transportable VSS backups. Note: For more information on VSS, see the BrightStor ARCserve Backup Microsoft Volume Shadow Copy Service Guide.
Global Options There may be files associated with an application that should never be backed up (for example, the Windows page file). Each Writer is aware of whether its associated application maintains any such files. Selecting this option allows BrightStor ARCserve Backup to use this information when performing traditional backups. ■ If a component file fails to backup the writer, the backup will terminate--Cancels the backup of a Writer if the backup of any of the Components fail.
Global Options Options for Additional Media The additional backup media rules apply to jobs that require more than one media. You need to specify which media BrightStor ARCserve Backup can use when the job spans media. The additional backup media rules are: ■ ■ ■ Overwrite Same Media Name, or Blank Media—Writes to the media in the device only if it has the same media name (but a different media ID) or if it is blank.
Global Options Distinguish Media by Name Only BrightStor ARCserve Backup writes to any media that has the name specified in the Media text box on the Destination tab, regardless of the media's ID or sequence number. This option is useful if you are running a repeating Overwrite job with a specific media and you want to ensure that the same media is used for the job each time.
Global Options Retry Options When BrightStor ARCserve Backup encounters an open file, the following options are provided: ■ ■ Open File Retry—determines how frequently BrightStor ARCserve Backup will attempt to back up or copy open files. – Retry Immediately—Back up or copy the file again, immediately after the first attempt failed. If the file is still unavailable, BrightStor ARCserve Backup writes information to the Activity Log, and the job is labeled “Incomplete.
Global Options Operation Options The operation options for backup determine related actions that occur during or after the backup, and the level of information that is recorded in the database. BrightStor ARCserve Backup provides the following options: ■ Delete Files After Backup—Removes the files from the hard disk after the file backup is completed. This option deletes only the files from unprotected directories.
Global Options ■ Eject Backup Media upon Completion—Select one of the following: – Use Default Device Setting—Select this if you want to use the setting you selected during library configuration. – Eject Media—Select this if you want to eject media from the drive after the job finishes. This helps prevent any other job from overwriting information on this media. If you select this, it overrides the setting you selected during library configuration.
Global Options Pre/Post Options These options allow you to run a command on your machine before or after the job is executed. For example, you may want to use the Pre option to stop the application that owns the data you are about to back up, and then use the Post option to start it again. Note: Commands with executables on remote systems are not supported. BrightStor ARCserve Backup provides the pre and post options described in the next few sections.
Backup Agent for Open Files Run Before/After Command As The User Name and Password corresponds to the UNIX system of the host server selected, and is required to check the system privileges on that server. The user name and password entered into these fields should not be confused with the BrightStor ARCserve Backup User Name and Password. Job Log Options The log options determine the level of detail that is included in the log report for the operation.
Redirecting Local Jobs Redirecting Local Jobs Typically, if a backup job fails because of a device error, a media error, or because no media is available, the remaining source nodes in the job cannot be backed up. BrightStor ARCserve Backup offers protection against this problem through its Local Job Redirection functionality.
Redirecting Local Jobs Options and Circumstances Affecting Local Job Redirection The Local Job Redirection feature responds as described to the following situations: ■ Multistreaming—Sub-jobs are redirected. The Local Job Redirection feature does not apply to Master jobs. Note: To use multistreaming, you must install the BrightStor ARCserve Backup Enterprise Module.
Multistreaming Multistreaming Note: To use multistreaming, you must install the BrightStor ARCserve Backup Enterprise Module. Multiple streaming offers you the advantage of using all the available tape devices on the system by splitting a single backup job into multiple jobs using all the tape devices. As a result, it will increase the overall backup throughput compared with the sequential method. You can use all of the devices or you can specify a single group of devices.
Multiplexing ■ Each slave job has a default job description with this pattern: MULTISTREAM[JOB[MID]]SUBJOB[SID] where MID is the master job ID and SID is the sub job (slave job) ID. ■ The multistreaming option is ignored if the groups you choose have only one device, or if only one object (volume, database, or remote node) backup is submitted. Note: You should use the same types of tape devices for multistreaming jobs.
Multiplexing When data is backed up over the network from multiple sources, most of the previous factors are involved, which reduces the throughput and increases the amount of time it takes to perform a backup.
Multiplexing Submitting a Multiplexing Job To submit a multiplexing job, you must enable the Multiplexing feature on the Destination tab in the Backup Manager.
Multiplexing To set the multiplexing global options, in the Backup Manager, click the Options button. From the Advanced tab, move the slider to the desired chunk size value, select the maximum number of streams value, and then click OK. Monitoring the Status of Your Multiplexing Job After you submit a multiplexing job, you can monitor its status from the job queue in the Job Status Manager.
Submitting Jobs In addition, the status of the parent job is the highest severity status of a child. For example, if Child 1 is successful, Child 2 is incomplete, and Child 3 has failed, the parent job will have a FAILED status. Verifying the Integrity of Your Multiplexing Data If you want to verify the integrity of your data after your multiplexing job completes, use the Scan Utility to enable the Scan files global option with CRC verification and perform a scan media job.
Disaster Recovery ■ ■ ■ BrightStor Checks—These include checking the BrightStor ARCserve Backup system account and its privileges, the status of the BrightStor engines, SAN server connectivity (if the BrightStor ARCserve Backup SAN Option is installed), and the health of the tape devices attached to the server. Agent Checks—These include checking the connection and credentials for any client and database agents needed for the job.
Backing Up BrightStor ARCserve Backup for Laptops & Desktops Data Backing Up BrightStor ARCserve Backup for Laptops & Desktops Data If you use BrightStor® ARCserve® Backup for Laptops & Desktops, you can use BrightStor ARCserve Backup to back up your BrightStor ARCserve Backup for Laptops & Desktops data to media to protect yourself against the possibility of a disaster on your BrightStor ARCserve Backup for Laptops & Desktops server.
Backing Up BrightStor ARCserve Backup for Laptops & Desktops Data Managing Migrated Files To help manage the space on backup servers, BrightStor ARCserve Backup for Laptops & Desktops administrators have the option of migrating old backup data to a BrightStor ARCserve Backup server. The administrator defines criteria for old backup data—such as size and the date the file was last modified—on the BrightStor ARCserve Backup for Laptops & Desktops server.
Chapter 4 Restoring Data This chapter includes information on the various tools and options BrightStor ARCserve Backup offers to let you safely and efficiently restore your data. The Restore Wizard The BrightStor ARCserve Backup Restore Wizard guides you through the process of restoring your data. Using this wizard, you can submit a restore job to the BrightStor ARCserve Backup job queue without using the Restore Manager.
The Restore Manager The optional BrightStor ARCserve Backup Client Agents allow you to communicate with remote workstations in various environments to restore data to non-Windows systems, such as NetWare or UNIX. Similarly, the optional Backup Agents allow BrightStor ARCserve Backup to restore online databases and applications such as MS Exchange, Lotus Domino, MS SQL Server, Oracle, and IBM Informix. For procedural information on how to submit a basic restore job, see the online help.
The Restore Manager Important! If you cannot see the items that you would like to restore, the corresponding records may have been pruned from your database. You can repopulate your restore source selection by running the Merge utility. For more information about the Merge utility, see the section Merge Utility, in the chapter “Introducing BrightStor ARCserve Backup.” Note: If you have installed the BrightStor® ARCserve® Backup Image Option, you will also have Restore by Image/Serverless available.
The Restore Manager For information on how to select a destination, see the online help. Defining a Schedule Jobs can be submitted so that they repeat as follows: ■ ■ Once—Do not repeat this job. Every n frequency—Repeat this job every specified number of Minutes, Hours, Days, Weeks, or Months. ■ Day(s) of the Week—Repeat this job on the days that are checked off. ■ Week(s) of the Month—Repeat this job on the weeks that are checked off. ■ Day of the Month—Repeat this job on the specified day.
Restore Options Restore Options This section describes the global restore options you can select when submitting your restore job. To access the global options dialog, click the Options button in the Restore Manager. The available option tabs are: ■ Backup Media ■ Destination ■ Operation ■ Pre/Post ■ Job Log ■ Virus ■ Alert Backup Media Options You can specify a time out period that BrightStor ARCserve Backup will wait to provide the media you need to restore your data.
Restore Options ■ ■ 4–6 Administrator Guide File Conflict Resolution Options—select the method that BrightStor ARCserve Backup should use when there are files on the destination disk that have the same name as files being copied from the source: – Overwrite All Files—Restore all source files to the destination regardless of conflicting file names. The files from the source will overwrite existing files on the destination.
Restore Options Operation Options Using this option, you can determine the related actions that occur during or after the job, and the level of information that is recorded in the BrightStor ARCserve Backup database. You can select from the following options: ■ ■ ■ Restore and Preserve Directory Attributes and Security Information—Restore the existing directory attributes (such as Read Only, Archive, and Hidden) and security data to the machine.
Restore Options ■ ■ Do Not Run Command If—specify that a command will not run if BrightStor ARCserve Backup detects the following events: – Job Fails—If a job fails, then the command will not run. – Job is Incomplete—If a job is not completed, then the command will not run. – Job is Complete—If a job is completed, then the command will run.
Restore Options Alert Options You can use the Alert notification system to send messages about events that appear in the Activity Log during your restore operation. Choose one or more of the following events for which you want to be notified: ■ Job Completed Successfully—All of the nodes and drives/shares were processed. ■ Job Incomplete—Some nodes, drives, or shares were missed. ■ Job Canceled by User—The user canceled the job. ■ Job Failed—The job was started but could not be completed.
Restore Options System State Restore Options Right-click the system state session to access the restore option context menu. The following options are available: ■ ■ ■ ■ ■ 4–10 Administrator Guide Make the Restored Copy of the Active Directory Authoritative—This forces the restored copy to become the “authoritative” version of Active Directory on the system.
Restoring BrightStor ARCserve Backup for Laptops & Desktops Data Restoring BrightStor ARCserve Backup for Laptops & Desktops Data Since BrightStor ARCserve Backup backs up all the BrightStor ARCserve Backup for Laptops & Desktops data on your BrightStor ARCserve Backup for Laptops & Desktops server, you can only restore your BrightStor ARCserve Backup for Laptops & Desktops data to a fresh installation of the BrightStor ARCserve Backup for Laptops & Desktops server.
Chapter 5 Customizing Your Jobs BrightStor ARCserve Backup provides a number of methods to customize your jobs to suit your needs. This chapter discusses the following customization methods in further detail. ■ ■ ■ ■ ■ ■ ■ Rotation schedules allow you to define standard and consistent intervals at which to rotate and retire backup media. Filters allow you to select the files and directories to be included in, or excluded from, your backup and restore jobs, based on a wide variety of criteria.
Rotation Schemes Rotation Schemes This section describes how to configure a rotation scheme for a backup job by using the BrightStor ARCserve Backup default scheme or by specifying your own rotation parameters. To access the parameters for configuring a rotation scheme, select the Schedule tab in the BrightStor ARCserve Backup Manager. The parameters that you can use are described in the following sections.
Rotation Schemes GFS Rotation Jobs on File System Devices BrightStor ARCserve Backup supports using a GFS rotation scheme on File System Devices. A retention period for the media being used in the GFS rotation scheme can be determined using the following default retention cycle for a seven-day weekly rotation: Frequency Number of Media Daily 6 Weekly 5 Monthly 12 Total 23 To run a rotation job beyond a year, a GFS rotation scheme requires 23 File System Devices to be created.
Rotation Schemes You can choose to duplicate backup data stored on the file system devices to physical tape media. The BrightStor ARCserve Backup Job Scheduler Wizard and Tapecopy utility provide the ability to automate the creation of the duplicate images. The following sections describe the tabs available to customize your rotation job. Media Pool Used Specify a (non-shared) media pool to the rotation scheme. If necessary, you can append data to media and change the media name.
Rotation Schemes Calendar View You can customize individual days. With GFS rotation either enabled or disabled, you can use the Calendar View feature to customize your rotation scheme according to the types of backups you want for particular days of the week or month, based on the calendar. Note: This feature enables you to specify exceptions to the standard rotation scheme you are using.
Filters Media View information about the media pool you selected, including name, base serial number, next serial number, serial number range, minimum number of media, retention time, and prune retention time. You can also click the Daily, Weekly, or Monthly boxes to change the number of required media per year. Filters Filters allow you to include or exclude files and directories from your backup and restore jobs, as well as from the utilities, such as Copy, Count, and Purge.
Filters Specifying Filter Options You can access the filter options from the Backup Manager, Restore Manager, Copy, Count, Scan, Compare, and Purge Utility windows. Exclude Exclusions always take precedence over inclusions. For example, if you add a filter to include files that have an .exe extension, and you add another filter to exclude your \SYSTEM directory, all .exe files in the \SYSTEM directory are excluded. Include Results contain only those files that satisfy the filter specifications.
Filters File Attributes Filter Use the File Attributes filter to include or exclude specific types of files from a job. Select as many of the following types of file attributes as you want: ■ Hidden—Files not shown in a directory listing. For example, IO.SYS is a hidden file. ■ System—Files that are unique to the machine you are using. ■ Archive—Files whose archive bit is set. ■ Read Only—Files that cannot be modified. ■ Compressed—NetWare system files identified as having a Compressed attribute.
Filters File Accessed Filters Use the file last accessed attribute to include or exclude files based on when they were last accessed. There are four options from which to choose: ■ ■ ■ ■ Before—Files whose date matches, or whose date is earlier than, this date is included or excluded. After—Files whose date matches, or whose date is later than, this date is included or excluded. Between—Files whose date falls between the two dates are included or excluded from the job.
Scheduling Scheduling All jobs can all be scheduled using the Schedule options available in each Manager. Jobs can be submitted with a repeat method. For information about repeat methods, see Rotation Schemes or Custom Schedule in this chapter. If you select the Run Job Now option when your storage device is busy, BrightStor ARCserve Backup reports that the storage device is busy and the job is not submitted to the Job Queue. You should schedule your job, keeping the current date and time.
Custom Schedule Custom Schedule You can select a custom schedule on the Schedule tab in the Backup Manager. A custom schedule enables you to run a backup job either once or on a repeating basis. You can specify the following parameter for a backup or restore job: ■ Repeat Method—All jobs can be scheduled using the Schedule options available in each Manager. Jobs can be submitted with a repeat method of – Once—Do not repeat this job.
The Job Scheduler Wizard The Job Scheduler Wizard The BrightStor ARCserve Backup command line enables direct control over all operations that can be performed by a BrightStor ARCserve Backup server. The Job Scheduler Wizard provides an alternative to entering job scheduling commands in the Command Prompt window. The benefits of using this wizard rather than the command line include: ■ Jobs can be scheduled and repeated. ■ Jobs appear in the Job Queue and Activity log.
The Job Scheduler Wizard To submit a job using the Job Scheduler Wizard, use the following procedure: 1. Open the Job Scheduler Wizard. The Use Default Server check box is selected. 2. Do one of the following: ■ ■ To use the default server, click Next and go to Step 5. To use a different server, clear the Use Default Server check box, click Next, and continue to the next step. 3. On the Login Page dialog, select the computer you want to submit the job to from the Server to Manage drop-down list.
The Job Scheduler Wizard 5. On the Command dialog, enter or select a program from the drop-down list in the Run this program field. A sample dialog is shown next: 6. Specify the parameters for the command. For example, if you entered ca_restore in the Run this program field, you can enter -source -dest as the parameters. For a list of commands and the corresponding parameters, see the appendix “Command Line Utilities.
The Job Scheduler Wizard 7. When you finish selecting a program and entering parameters, click Next. The Security dialog opens, as shown in the following example: Enter a user name and password for the job and click Next. Note: If the job you are scheduling involves a UNIX-based platform, continue to the next step. Otherwise, go to Step 11. 8. On the Option—Run Command Before Job dialog, enter the name of the file or application that you want to execute before the job starts.
The Job Scheduler Wizard 9. On the Option—Run Command After Job dialog, enter the name of the of the file or application that you want to execute when the job ends. For Run Before/After Command As, enter the following information and then click Next. ■ User Name—The name of the user under whom you want to run the job. ■ Password—The password for the user entered above.
The Job Scheduler Wizard 10. On the Alert Option dialog, specify the alert notification options and click Next.
The Job Scheduler Wizard 11. On the Schedule dialog, select one of the following: ■ ■ Select Run Now to execute the job immediately. Select Schedule to execute the job at a specific time and date or to schedule the job to repeat. Then, select a date and time to run the job in the Start Date/Time field. If you want the job to repeat, select a Repeat Method and the associated criteria. A sample dialog is shown next: 12. When you finish scheduling the job, click Next.
The Job Status Manager 13. Verify your job selections and enter a description for this job in the Description field. This description appears in the description column in the Job Queue and can be used to identify the job. 14. Click Submit. A message indicates if the job was successful and provides the job number you can use to identify the job in the Job Queue. If the job fails, a message indicates that it failed and provides the error code or a short message explaining the error. Click OK.
The Job Status Manager Managing Servers and Groups The server browser in the left panel makes it easy to navigate through BrightStor ARCserve Backup servers and their objects. You can manage your servers in groups. Select the server group and right-click for the following options: ■ New Server Group—Appends a new server group at the end of the list and then allows you to edit the group name. ■ Rename—Allows you to edit the group name. ■ Delete—Deletes the currently selected group.
The Job Status Manager ■ Run Now—Available only for jobs that have the Ready status. If a device group is available, this option runs the job immediately. If you select Run Now and a device group is not available, the job stays in the queue and waits for a group to become available. This option is useful if you want to run a job earlier than the time it was scheduled to run.
The Job Status Manager ■ Sort By—Jobs in the queue are listed in order of execution time. This option changes the order in which jobs are listed in the queue. Sorting the Job Queue is for informational purposes only. It does not affect the order in which jobs are processed. To sort jobs, click any of the following fields: Status, Execution Time, Job Type, Server, Last Result, Owner, Total Files, and Description. Note: You can resize these columns by using the “drag and drop” method with the mouse.
The Job Status Manager ■ ■ ■ ■ Canceled—The job was intentionally canceled. The following actions may have occurred: – A user canceled the job from the Job Queue. – Someone answered NO or CANCEL to a console prompt. – The job required either a confirmation of OK, or media to be inserted before the time out was reached. (Time out is set in the media options in the Backup Manager window.) Failed—The job failed to perform its designated task.
The Job Status Manager Activity Log The Activity Log tab on the right panel contains comprehensive information about all the operations performed by BrightStor ARCserve Backup. The log provides an audit trail of every job that is run.
The Job Status Manager Deleting Log Files To conserve file space, you can delete the entire Activity log file or unnecessary log records older than a specific time period. To delete files in the Activity log: 1. Click the Delete option button. 2. Select the criteria you want to apply in the Purge dialog box. Click the Entire Log option if you want to eliminate all log file records since inception. Choose the Partial option if you want to select a specific time period for deleted files.
The Job Status Manager Scheduling Activity Log Pruning To conserve file space, you can schedule automatic Activity Log pruning. Using Activity Log pruning, you can direct BrightStor ARCserve Backup to delete unnecessary log records so that the Activity Log does not increase to greater than the specified size, does not contain the records older than the specified period of time, or both. To schedule Activity Log pruning: 1. Click the drop-down menu next to the Log button and select Auto Prune Settings.
The Job Status Manager Displaying the Tape Log Tab The Tape Log tab in the Job Status Manager displays if you enabled the option Show Tape Log on Job Status Manager while configuring the Tape Engine. For more information, see Configuring the Tape Engine, in the chapter “Administering the Backup Server”. Note: After you enable the option Show Tape Log on Job Status Manager, you must click Refresh in the Job Status Manager for the changes to take effect.
Job Scripts Job Scripts A script is a job that you saved to a file. It contains the original source, destination, options, and schedule information for the job. It will also contain any filters you created to include and exclude files and directories. Creating a script has the following advantages: ■ ■ ■ You can re-use the same settings later. You can copy your settings to a different Windows machine running BrightStor ARCserve Backup.
Job Templates Job Templates A job template contains a series of settings such as the destination, options, and schedule information for the job. Similar to job scripts, a template can also contain any filters you created to include and exclude files and directories. Job templates are different, however, from job scripts because they provide the flexibility to repeat custom backup schedule settings on other BrightStor ARCserve Backup machines.
Chapter 6 Configuring Devices You can use Device Configuration to configure the backup devices on your server. This application allows you to configure a media library in the Windows environment. From the Configuration menu on the home page, open Device Configuration.
Configuring a Tape or Optical Library Configuring a Tape or Optical Library This option allows you to configure a tape or optical library in the Windows environment. To configure a library device, the Tape Engine must be stopped. If your Tape Engine is running, a pop-up window is displayed to allow you to stop the engine. There are three steps required to fully configure your library, which are outlined in the following sections.
Configuring a Tape or Optical Library Assigning a Cleaning Tape and Changing Configuration Details During library configuration, you can specify if you have a cleaning slot installed and change other configuration settings. To access these settings, highlight the library you want to configure and click Properties.
Configuring a Tape or Optical Library ■ ■ Bar code reader installed—This option is for tape libraries only. Enable this if you have a bar code reader installed and, if you want to set unknown bar code media to blank, enable the Set unknown bar code media to blank during initialization option. Eject media upon backup job completion—Enable this if you want to move tapes back to their slots after a backup job.
Configuring a RAID Device Configuring a RAID Device This option allows you to configure a RAID device in the Windows environment. To configure a RAID Device, the Tape Engine must be stopped. If your Tape Engine is running, a pop-up window is displayed to allow you to stop the engine. The following sections describe the steps required to fully configure your RAID device. There are two steps required to fully configure your RAID device, which are outlined in the following sections.
Configuring a Removable Drive Configuring a Removable Drive This option allows you to configure or modify the configuration of a removable drive in the Windows environment. To configure a removable drive, the Tape Engine must be stopped. If your Tape Engine is running, a pop-up window is displayed to allow you to stop the engine. Configuring a Virtual Library This option allows you to configure or modify the configuration of a virtual library in the Windows environment.
Configuring an IBM 3494 Library Configuring an IBM 3494 Library This option allows you to configure or modify the configuration of an IBM 3494 library in the Windows environment. Note: This option is available only if you installed the BrightStor ARCserve Backup Enterprise Module and the BrightStor ARCserve Backup Tape and Optical Library Option. To configure an IBM 3494 Library, the Tape Engine must be stopped. If your Tape Engine is running, a pop-up window is displayed to allow you to stop the engine.
Configuring a StorageTek ACSLS Library Configuring a StorageTek ACSLS Library This option allows you to configure or modify the configuration of a StorageTek ACSLS Library in the Windows environment. Note: This option is available only if you installed the BrightStor ARCserve Backup Enterprise Module and the BrightStor ARCserve Backup Tape and Optical Library Option. To configure a StorageTek ACSLS library, the Tape Engine must be stopped.
Configuring a File System Device Configuring a File System Device The File System Devices Configuration option lets you configure a File System Device (FSD), or modify the configuration of an FSD within the Windows environment. You must stop the Tape Engine service to configure an FSD. If the Tape Engine is running, Device Configuration presents a message box to let you to stop the Tape Engine. You configure an FSD to a folder on a specific drive.
Configuring a File System Device When you use a mapped drive as an FSD: ■ ■ BrightStor ARCserve Backup can use the mapped drive, but you must log on to the mapped drive previously. If you map a drive for use as an FSD, BrightStor ARCserve Backup converts the mapped drive to a universal naming convention (UNC) path and prompts you to provide log in credentials when you click Finish.
Enabling or Disabling Devices (for RSM) Device Commands that are Available for File System Devices The device commands that are available for file system devices are: ■ Format—Deletes the sessions from that folder. ■ Erase—Deletes the sessions and writes a blank header file on that folder.
Chapter 7 Managing Devices and Media BrightStor ARCserve Backup includes the following managers to help you manage, monitor, and maintain your devices and media: ■ ■ ■ The Device Manager—This manager gives you information about storage devices connected to your system, the media in these devices, and the status of these devices. It is the starting point for all media and device monitoring and maintenance operations.
The Device Manager By default, BrightStor ARCserve Backup is installed with each storage device assigned to its own group. If identical storage devices (same make and model) are detected, it automatically places them in the same group.
The Device Manager Maintenance Tasks Using the Device Manager, you can perform the following maintenance tasks on your media: ■ Format media ■ Erase data ■ Retension a tape ■ Compress data ■ Eject media ■ Rebuild media (RAID only) Important! Before you use these options, especially formatting and erasing, make sure you have the right media selected. Each of the maintenance functions is described in more detail below. For more information on the Device Manager, see the online help.
The Device Manager Media manufacturers rate their media’s useful lives from about 500 to 1500 passes. This does not mean that the media is unusable after it reaches the maximum number. It means that the media is more susceptible to errors at this point. The expiration date is a way of tracking how long the media has been in service so you can stop using it before it reaches the end of its useful life.
The Device Manager Long Erase A Long Erase completely removes all data from media. It takes much longer than a Quick Erase, but the media is completely blank. For security reasons, if you want to make sure that the data on the media is erased completely, use Long Erase. Retensioning a Tape Use the Retension option to make sure a tape is evenly wound and properly tensioned to avoid errors, jamming, or breaking. You should retension a tape if you are having trouble writing to it or reading from it.
The Device Manager Library Support BrightStor ARCserve Backup improves the time of auto-refresh (for devices/groups status) and provides useful filters and an easier way to execute multiple device commands (format/erase on a set of slots). The filters will significantly reduce the amount of data and therefore will increase the manageability of the data and the performance of the application.
The Device Manager Device Management Functions for Libraries Using the Device Manager, you can perform the following management tasks for your libraries.
The Device Manager Importing or Exporting Media The Import/Export Media option allows you to add a new media to a large capacity library by specifying an empty slot to which the media can be assigned (import), or remove a media from a large capacity library (export). When you import media, the library reads the media and adds it to its inventory. Exporting makes it easy to remove a media for off-site storage, or to remove a media you suspect is bad.
The Device Manager Removable Drive Support BrightStor ARCserve Backup supports SCSI removable devices allowing you to back up data, restore data, scan sessions, merge removable sessions, and manage removable media on your removable devices. The Backup Manager identifies and treats the removable media as tape media. Note: To access the most up-to-date list of certified devices, click the Technical Support link on the BrightStor ARCserve Backup home page.
The Device Manager Managing Tape Drives Using DLTSage Error Handling DLTSage is an error monitoring, reporting, and alerting technology developed by Quantum for use on SuperDLT tape drives. To receive tape drive alerts, you must use SuperDLT tape drives with DLTSage firmware. BrightStor ARCserve Backup interfaces with the firmware on SuperDLT tape drives to analyze critical tape drive and media performance parameters collected for each track, segment, Magneto Resistive (MR) channel, and optical band.
Media Pools If the BrightStor ARCserve Backup Tape and Optical Library Option is not installed, you must cure the error condition or problem area manually. See the manufacturer’s documentation, as necessary. Curing Tape Drive Errors If an error condition occurs, BrightStor ARCserve Backup performs a second attempt to complete the job. If the error persists, BrightStor ARCserve Backup stops the backup job and the tape drive relays the information about the error condition to BrightStor ARCserve Backup.
Media Pools Save Sets and Scratch Sets The set of media containing important data that cannot be overwritten is called the Save Set. You can move media from the Save Set in one media pool to the Save Set in another media pool. Media that has not been formatted for the longest period will be used first. Note: You will receive a warning if you try to format or erase media in a Save Set.
Media Pools Serial Number Information The serial number of a media is one way to categorize media pools. You cannot change the serial number of media, but you can create a serial number for media by: ■ ■ Barcode—A number is read from a barcode label and this number becomes the serial number. A changer with a barcode reader is required for this method. This will override any previously defined media pool settings.
Media Pools Where.. Is… backup type F - full backup I - incremental backup D - differential backup W - weekly backup M - monthly backup A - all daily backups (full, incremental, and differential) when you use the Media Maximization option (enabled by default) and enable the Append Media option. For more information on the Media Maximization option, see the section Maximizing Media in GFS Rotation Jobs in this chapter.
Media Pools The following are the formulas used for calculating the number of media in the Save Sets and the retention times for the GFS media pools: ■ ■ ■ Daily pool—This pool holds the media for daily backup jobs. The default retention period is six days and the number of Save Set media is based on the number of daily media in the GFS Rotation minus one [# of daily media -1]. Weekly pool—This pool holds the weekly media.
Media Pools ■ ■ If you want to modify multiple GFS backup jobs to use a new media pool, modify them on the same day—This ensures that all jobs will share the media right away. Otherwise, media sharing will begin after the weekend. Modify existing GFS jobs to use the same media pool as other GFS jobs—If the existing GFS jobs you modified use the same rotation scheme, media sharing should begin right away.
Media Pools Without the Media Maximization option, each job would require its own tape: ■ ■ ■ ■ ■ Monday = Three full backup tapes. One tape for job1(day 1), one tape for job 2(day 1), and one tape for job 3(day 1) Tuesday = Three incremental backup tapes. One tape for job1(day 2), one tape for job 2(day 2), and one tape for job 3(day 2). Wednesday = Three incremental backup tapes. One tape for job1(day 3), one tape for job 2(day 3), and one tape for job 3(day 3).
Media Pools To share tapes among different jobs with different backup methods, BrightStor ARCserve Backup uses the same GFS rotation naming syntax, but it uses a different naming convention for backup types when the Append Media feature is enabled: (backup type)-(user-defined media pool prefix)-(day-of-the-week)-(date) Without Append Media With Append Media F - full backup I - incremental backup D - differential backup W - weekly backup M - monthly backup A - full backup A - incremental backup A - diff
Media Pools Without the Media Maximization option, each job requires its own set of tapes. Among these tapes, only the ones that include data from the same Backup Method can be shared: ■ ■ ■ Monday = Three full backup tapes. One tape for job1(day 1), one tape for job 2(day 1), and one tape for job 3(day 1) Tuesday, Wednesday, Thursday = Three incremental backup tapes. One tape for job1(days 2, 3, and 4), one tape for job 2(days 2, 3, and 4), and one tape for job 3(days 2,3, and4).
The Media Pool Manager The Media Pool Manager The Media Pool Manager allows you to create and maintain media pools. BrightStor ARCserve Backup creates a catalog file on your media to improve performance for merge jobs and database backup jobs. The Media Pool Manager helps you to perform the following tasks: ■ ■ ■ ■ ■ ■ Create a new media pool—To assign media to a media pool, you first need to create the media pool. A media pool name can consist of up to 16 uppercase characters.
The Media Management Administrator (MM Admin) The Media Management Administrator (MM Admin) Note: To use MM Admin, you must install the BrightStor ARCserve Backup Enterprise Module. MM Admin lets you protect, control, and manage your media resources.
The MM Admin Interface Terms The following terms apply to Media Management: ■ ■ ■ ■ ■ ■ ■ Vault—Any identifiable storage area or location that you define. Slot—When a tape volume is vaulted, virtual slots in a vault are assigned. Each slot is used to store one tape volume. Schedule—Determines when a tape volume should be placed in, or removed, from a vault. Rotation—Determines when to move tape volumes and is associated with a schedule. Each rotation you define points to a vault.
The MM Admin Interface The MM Admin Toolbar The MM Admin toolbar contains the following buttons: Button Initialize MM Database Description Initializes the MM database. Retrieve Data Retrieves data and displays the latest information if the database goes down. Refresh Refreshes and updates the information displayed in the MM Admin window. Start Vault Cycle Initiates the vault cycle process.
The MM Admin Inte rfa c e When you open MM Admin, the MM primary management server is displayed at the top of the tree. Double-click the branch to expand it and access the following objects: ■ ■ ■ Current Server—Displays information about the server you are currently using. Vault—Provides information about previously created vaults. Schedule—Lists the names of the previously created schedules, and allows you to access the Vault Criteria Descriptor and Rotation objects.
The MM Admin Interface The Schedule Object The Schedule object provides information about previously defined schedules and allows you to create new schedules. You must create a schedule before you define the Vault Criteria Descriptor and Rotation that determine selection and retention policies for your vault. When you select the Schedule object, the right pane of the MM Admin window displays the names of previously defined schedules.
The MM Admin Interface The Rotation Object Media management relies upon user-defined rotation policies to determine when and where tape volumes should be moved. Use the Rotation object to set or update the retention policies that determine when tapes will be moved or released from the vault and returned to Tape Service. When you select the Rotation object, the right pane of the MM Admin interface lists the following information about previously defined rotations: ■ Rotation Name—The name of the rotation.
The MM Admin Interface The Report Object Although tape volume location information in the database is updated when you initiate a vault cycle, the physical movement of tape volumes is done manually. MM Admin generates reports indicating the current location and destination where the tape volumes must be moved so that you can route them to other storage locations and back to the data center, as necessary.
The MM Admin Interface The Find Media in Vault Object The Find Media in Vault object provides the quickest way to search the vaults for a specific media. You can search for a media using its tape name or its case-sensitive serial number. Select the Find Media in Vault object to set the criteria for your media search. For more information about using the Find Media in Vault dialog, see Finding Media in Vaults in this chapter. The Status Object MM Admin can run only one vault cycle at a time.
The Media Management Process The Media Management Process The Media Management process includes setting a vaulting policy, scheduling tape volume movement, selecting tape volumes, defining retention policies, executing the vault cycle, and moving the media to the proper location. After you set a vaulting policy and retention policies, the vaulting rotation process begins. You should run vault cycles as often as you run backup operations.
The Media Management Process The vault cycle generates the Shipping and Receiving Reports, listing the old and new locations of the tape volume set, to provide you with the information you need to manage your media. These reports provide the following information: ■ ■ ■ ■ Shipping Report—tells you what media to pull manually, and where to send it. Shipping Content Report—lists all tape volumes and sessions in each tape volume to be pulled from each of the vaults.
The Media Management Process When you create a vault, location information is automatically updated and integrated with the Location Maintenance feature in BrightStor ARCserve Backup. If you select a vaulted tape through BrightStor ARCserve Backup, vault location information appears. Location information is also updated in the BrightStor ARCserve Backup Media Pool Manager. If you select a vaulted tape for restore, a message appears indicating that the tape is OFF_SITE.
The Media Management Process Deleting Schedules To delete a schedule, you must first ensure that any VCD and rotation for the schedule have been deleted. In the left pane of the MM Admin window, under the Schedule object, select the specific schedule you want to delete, right-click, and select Delete. When the confirmation appears, click OK. Selecting Tape Volumes To assign media to vaults you must specify a VCD and rotation.
The Media Management Process Updating a Vault Criteria Descriptor (VCD) To update an existing VCD, select the Schedule object, double-click, and select a schedule from the list. Double-click the schedule to expand the tree. The Vault Criteria Descriptor object and Rotation objects appear. Right-click the Vault Criteria Descriptor object and select Update. Make your changes and click OK to save the new setting for this VCD.
The Media Management Process – By Date—Tape volumes are retained in this rotation until the date you enter here is reached. – By Tape Expiration Date—Tape volumes are retained in this rotation until their expiration date passes. – Permanent—All tape volumes are retained in this rotation permanently. If a tape volume meets one of these conditions, it remains in the same rotation.
The Media Management Process Viewing Slot Information When tape volumes have been assigned to slots in a vault, MM Admin displays slot information for the vault. Select the Vault object in the left pane of the MM Admin window and expand it. When you select a particular vault from the list, the right pane of the MM Admin window displays a view of the vault and its slots. This view provides the following information: ■ ■ Media Name—Lists the media name, ID, sequence number, and serial number.
The Media Management Process Special Tape Volume Movement Special circumstances may arise in which you need to move a particular tape volume. If this situation occurs, you have three options—Temporary Check In, Manual Check In, and Manual Check In and Retire. You also have the option to permanently vault a volume so that it does not return to Tape Service. The following sections describe each of these options.
The Media Management Process Manual Check In Use the Manual Check In option to check a tape volume back into Tape Service before the time it is scheduled to be checked in. When you manually check a tape volume back into Tape Service, it does not return to the vault. To use the Manual Check In option, in the left pane of the MM Admin window, double-click the Vault object to see a list of existing vaults. Select a vault to display its information in the right pane.
The ca_mmo Command Finding Media in Vaults To help you locate media in your vaults, MM Admin provides the Find Media in Vault feature. This feature is the fastest way to locate media in your vaults if you know the tape name or serial number of the tape volume you need. If you do not know this information, you can use the Database Manager to find the media. In the left pane of the MM Admin window, select the Find Media in Vault object, right-click, and select Find.
Chapter 8 Managing the Database and Reporting The BrightStor ARCserve Backup database maintains job, media, and device information on your system. The database information stored includes the jobs you run, sessions backed up, media used, along with detailed information from a backup job. The database keeps track of each file and directory that was backed up to media when you perform a restore. When you want to restore a specific file, the database determines which media a file is stored on.
The Database Manager Information on all of the database backup operations performed is stored in the databasebackup.log file located in the Log directory on the BrightStor ARCserve Backup server. You can obtain details about a database failure from the log file.
The Database Manager Changing the Sort Order To change the sort order of records displayed in the Job, Media, and Device Records view, click on the field name you want to sort. Pruning Your Database You can set BrightStor ARCserve Backup to remove old records from the database. For more information, see the chapter “Administering the Backup Server.” Re-building the SQL Indexes Note: This only applies when using Microsoft SQL as the BrightStor ARCserve Backup database.
The Catalog Database Device Records If a drive has a critical error, the error log may contain some of the following information: ■ Time—Time the error occurred. ■ Sense Info—SCSI error code. ■ Media—Number of media errors that occurred during the job. ■ Soft Write—Number of soft write errors ■ Soft Read—Number of soft read errors that occurred during the job. ■ Media Usage—Amount of time the media was used during the job. ■ KB written—Amount of data written to the media during the job.
The Catalog Database Enabling the Catalog Database To enable the catalog database: 1. Open the Server Admin Manager. 2. Click the Config button. 3. Select the Database Engine tab as shown in the following example: 4. Click the Enable Catalog Database option at the bottom of the dialog and click OK. Enabling Media Pool Maintenance Using the Enable Media Pool Maintenance option you can allow daily maintenance of the media pool.
The Catalog Database Merge Options If you enable the catalog database, you can take advantage of job-level merge options that allow you to choose how to handle catalog files after backup. To configure merge options: 1. When submitting a job from the Backup Manager, click the Options button. 2. When the Global Options dialog appears, select the Operation tab, as shown in the following example: 3. On the bottom of the dialog, select one of the following database options, and click OK.
The Catalog Database ■ ■ Record Job and Session Information Only—This is the recommended option. Select this to log only job and session information in the database. If you select this option, no detail information is merged into the database. If you enabled the catalog database and select this option, catalog files are stored in the catalog.db folder. If you did not enable the catalog database, catalog files are deleted afterwards.
The Catalog Database 10. When the Submit Job page appears, select to run the job immediately by selecting Run Now, or select Run On and select a date and time when you want the job to run. 11. Enter a description for your job. 12. If you selected multiple sources to back up and want to set the priority in which the job sessions initiate, click Source Priority. Use the Top, Up, Down, and Bottom buttons to change the order in which the jobs are processed. When you finish setting priorities, click OK. 13.
Using a Centralized Database 7. When the Submit Job page appears, select to run the job immediately by selecting Run Now, or select Run On and select a date and time when you want the job to run. 8. Enter a description for your job and click OK to submit. For more information on submitting restore jobs, see the chapter “Restoring Data” and the online help. Using a Centralized Database The BrightStor ARCserve Backup centralized database feature can help you manage enterprise multi-server environments.
Using a Centralized Database Setting up a Central Database You can manage the centralized database by running the Central Database Configuration. The tool allows you to manage your data location. You can access the feature by selecting Central DB Configuration from the Configuration menu. To designate a server as your centralized database repository, select Assign Central Database from the Configuration menu in the Central Database Configuration window.
Using a Centralized Database Configuring the Job Information Stored in Your Central Database In the Central Database Configuration, you can configure the information to store locally or in the central database.
Using a Remote Database Using the Central Database Use the central database to perform the following tasks: ■ ■ ■ Search for historical information from multiple backup machines from a central location. Generate ad hoc reports for all of the individual BrightStor ARCserve Backup databases in your enterprise because all of your data resides in a central location. Restore machines from a central location in your enterprise.
Configuring BrightStor ARCserve Backup to Use MS SQL as Its Database Configuring BrightStor ARCserve Backup to Use MS SQL as Its Database The SetupSQL.exe utility lets you configure BrightStor ARCserve Backup to use Microsoft SQL as its database. You can run this utility during setup or at anytime thereafter if you want to switch the BrightStor ARCserve Backup database to MS SQL.
Configuring ODBC Data Source to Enable a Remote Database 7. The SQL Database Configuration window opens. Select Automatic configuration or Custom configuration and do one of the following: ■ ■ If you select Automatic configuration, the SQL database will be automatically configured. After the configuration is complete, you must restart all BrightStor ARCserve Backup applications for the new settings to take effect.
Choosing a Database Configuration Choosing a Database Configuration Use the following information to choose which database configuration best suits your needs: ■ ■ Central Database—Using the central database configuration can help you keep an organizational structure with different members and central database configurations. With this configuration, you can keep a local database for efficiency and convenience.
Advanced RAIMA Very Large Database Maintenance Advanced RAIMA Very Large Database Maintenance You have two database options when you install BrightStor ARCserve Backup— the standard BrightStor ARCserve Backup RAIMA Very Large Database (VLDB) or Microsoft SQL Server. By default, BrightStor ARCserve Backup installs VLDB on the server. The information in the following sections applies only when using VLDB. VLDB Architecture VLDB is composed of ten databases, each used to store specific information.
Advanced RAIMA Very Large Database Maintenance The amount of time it takes to run the VLDB utilities varies greatly depending on the size of your database and the speed of your BrightStor ARCserve Backup server. Astpsdat is the largest part of the BrightStor ARCserve Backup VLDB. This database holds the most data and requires the most amount of time for the utilities to run.
Using a Microsoft SQL Server Database To run the keybuild utility, enter the following syntax: keybuild -k -L casdb;admin;secret [DBNAME] DBNAME is the name of the database that you want to repair (asjob, asmedia, asobject, asrhost, astape, astpdrv, astpsdat, asmsg, asmsgdat, or aslogerr). As keybuild runs, the status of the operations is displayed, ending with a final summary of the rebuilding process.
Using a Microsoft SQL Server Database If you want to use SQL 2000 as the BrightStor ARCserve Backup database, you must choose Microsoft SQL Database during setup. If you have multiple instances of SQL 2000, you can select which instance you want for the BrightStor ARCserve Backup database from the drop-down list on the SQL Database System Account window. You can also select a local or remote database from this window.
Using a Microsoft SQL Server Database Transferring Data from a VLDB Database to a SQL Database When configuring a Microsoft SQL database for BrightStor ARCserve Backup, you might want to transfer all existing information to the SQL database. You can use the transfer utility (dbtosql.EXE) located in the BrightStor ARCserve Backup home directory to transfer this job information from a BrightStor ARCserve Backup standard database to a Microsoft SQL database.
Logs and Reports Logs and Reports BrightStor ARCserve Backup provides the following options for displaying logs and reports: ■ Activity Log—Logs all BrightStor ARCserve Backup activity. ■ Tape Log—Logs all tape activity (for debugging purposes only). ■ Job Log—Logs activity related to a specific job. ■ ■ The Report Manager—Generates reports from the BrightStor ARCserve Backup database for viewing or printing.
Logs and Reports The Job Log A Job Log is generated for each job that is run by BrightStor ARCserve Backup. You can specify the level of detail in the log by choosing the log options before you submit the job. See the online help for how to configure and view the log report for a job. For further information on the job log, see the chapter “Customizing Your Jobs.
Logs and Reports Standard Reports BrightStor ARCserve Backup provides several standard reports that display general backup and restore activity. The reports cover activity for job runs, media backups, and backup device errors. You can use a report filter to select the backup media you want to include in the report. Standard reports cannot be customized or scheduled to print at a specific time interval (not including the Preflight Check Report and GFS Media Prediction Report).
Logs and Reports The following table describes the categories, and types available for standard and custom reports. Report Category Description of Standard Reports Available Daily Status Reports This report category provides the status of all jobs executed within the last 24 hours, including reports that display all clients which failed backup and media written in the last 24 hours.
Logs and Reports Report Category Description of Standard Reports Available Media Reports This report category shows detailed media information about sessions backed up, including a list of media errors generated. Forecasted media schedules for GFS jobs are also available.
Logs and Reports Report Category Description of Standard Reports Available Backup Clients This report category shows backup client information including database and client agent data sizes. The following reports are available: ■ ■ ■ Resource Usage History Reports Backup Client Data Size Report (custom) Backup Clients and Job Associations Report (custom) Detailed Media Usage by Backup Clients Report (custom) This report category shows forecasted usage information based on historical data.
Logs and Reports Scheduling a Custom Report from Report Manager To schedule a custom report from Report Manager: 1. Locate the report you want to schedule from the report list tree. 2. Click Schedule in the left panel pane next to the report description. 3. Specify the name and format type (.xml or .csv) for the report. 4. (Optional) Check the alert option box if you want to be alerted when report is sent by email and click Next. 5.
Logs and Reports To create and generate a custom report: 1. Open the Report Writer utility by selecting the Utilities menu and then choosing Report Writer. 2. Select the File menu and click Open to locate the report you want if you are generating a Predefined report. Otherwise, if you are generating a User-defined report, go to Step 3. 3. Enter a name for your report in the Report Title text box. Optionally, you can enter a description of your report in the Description text box. 4.
Logs and Reports For example, to report only on jobs with a Job ID between 150 and 250, follow these steps: 6. a. Click Job, Job ID in the Report Columns table. b. Set the Operators drop-down menu to “>=”, type 150 in the Enter Value field, and set the Condition drop-down menu to “and.” Then click Add Criteria. c. Set the Operators drop-down menu to “<=” and type 250 in the Enter Value field. Click Add Criteria. The Query Criteria table will reflect your criteria.
Using BrightStor Portal for Reporting Follow these steps to run a BAB for Laptops & Desktops Session Details Report: 1. Open the Report Manager. There are several ways to do this: ■ ■ From the BrightStor ARCserve Backup Home Page, click the Report Manager link in the Quick Start section. From the Quick Start menu, select Report. 2. Expand Reports, expand Media Reports, and select BAB for Laptops & Desktops Session Details Report. 3.
The Unicenter Monitoring Agent After you have configured BrightStor Portal to work with BrightStor ARCserve Backup, click the Knowledge tab and navigate to your server name (the default path for BrightStor ARCserve Backup is BrightStor Portal Knowledge\Monitor\Backup\BrightStor ARCserve Backup r11.1\servername). Select one of the BrightStor ARCserve Backup methods in the right-hand pane and view a report.
The Diagnostic Utility 4. Right-click the icon to open a pop-up menu. 5. Click Object View, View Note, or View Agent to monitor the status of BrightStor ARCserve Backup processes, tapes, and jobs. (The information comes from the BrightStor ARCserve Backup database.) 6. Click View Agent to start or stop BrightStor ARCserve Backup services.
The Diagnostic Utility Creating the Express Mode Report To create an Express Mode report: 1. Open the Diagnostic Wizard by selecting Start, Programs, Computer Associates, BrightStor, BrightStor ARCserve Backup, and then Diagnostic Wizard from the BrightStor ARCserve Backup program group. The BrightStor Diagnostic Wizard dialog appears.
The Diagnostic Utility 8–34 2. Click Next to open the Select Diagnostic Type dialog. From here, you can choose to collect diagnostic logs from either the local server or a remote server, as well as whether or not you want to include advanced debugging information in the report. Choose Express to gather local logs without including debugging information. 3. Click Next. You can select the portions of the machine you want to gather logs from.
The Diagnostic Utility 4. Continue following the prompts and select a location where you want to save the diagnostic information file. 5. Click Next. A summary of the logs to be collected is displayed.
The Diagnostic Utility 6. Click Start. This process can be lengthy, depending on the machine and the amount of information you requested. 7. When the process is complete, click OK, and then click Finish. After the file has been created, you may be prompted to send it to Computer Associates support.
The Diagnostic Utility Reviewing the Report After the information you requested is collected, you can use the Diagnostic Report Manager to view it. To do this, complete the following steps: 1. Start the Diagnostic Report Manager by selecting Start, Programs, Computer Associates, BrightStor, BrightStor ARCserve Backup, and then select Diagnostic Report Manager from the BrightStor ARCserve Backup program group. 2. From the File menu, choose Open. 3. Locate your saved log file and click Open.
The Diagnostic Utility A console opens that shows a list of your logs on the left-hand side. Detailed information appears in the bottom-right pane as you select items in the left-hand pane.
Chapter 9 Administering the Backup Server BrightStor ARCserve Backup Engines The BrightStor ARCserve Backup Server consists of three functional engines: ■ ■ ■ The Job Engine—This engine processes your jobs at their designated date and time. It scans the job queue for a job that is ready to run, then sends it to the appropriate handler. The Tape Engine—This engine communicates with, and controls, your storage devices. The Tape Engine selects the device needed for a BrightStor ARCserve Backup job.
BrightStor ARCserve Backup Engines You can control these BrightStor ARCserve Backup engines in the BrightStor ARCserve Backup Server Admin. To view information about an individual engine, open the Server Admin from the Start menu or click Server Admin on the Managers menu and select a particular engine menu tab: ■ ■ ■ ■ Summary—shows you the current state of all the BrightStor ARCserve Backup engines and the number of days, hours, and minutes each engine has been running.
BrightStor ARCserve Backup Engines eTrust Antivirus BrightStor ARCserve Backup provides the scanning and curing components of eTrustTM Antivirus, Computer Associates’ premier anti-virus engine, to protect your data. Note: BrightStor ARCserve Backup provides only the scanning and curing components. It does not provide a full install of eTrust Antivirus. The eTrust Antivirus program can be configured to download updated virus signature files and program modules.
BrightStor ARCserve Backup Engines Warning: The numeric values in the source list must be consecutive. Do not change the numeric order or create gaps in the numeric sequence. Syntax [SOURCES] 1 = SourceA 2 = SourceB 3 = SourceC Options The following options are required: Option Description 1 = SourceA First source. For example, 1=UNC_0 2 = SourceB Second source. For example, 2=UNC_1 3 = SourceC Third source.
BrightStor ARCserve Backup Engines Option Description Fast Connection = 0 Not currently in use, but should be set to zero. Proxy Name = Connect to the Internet through the proxy server. UpdatePath=/pub/inoculan/scaneng / The update path. UNC/Redistribution Server Syntax When UNC is indicated as the download method, the following options are available: [SourceB] Method = UNC Path = \\usprusd1\inoupd$ UserName = anonymous UserPassword = Somebody@somecompany.
BrightStor ARCserve Backup Engines Option Description Method Use the local server as the download method. Path The local path. [GET] If you set UpdateLocalSignatures = 1 in the [POLICY] section, the [GET] section is empty. If you do not set UpdateLocalSignatures = 1, you can use the [GET] section to identify which platform or engine updates to download. You must set UpdateLocalSignatures = 0 in the [POLICY] setting for the [GET] section to be active.
BrightStor ARCserve Backup Engines Options The following options are required: Option Description UpdateLocalSignatures = 1 1 = Download signature files required to update the local machine, and use them to update the local machine, regardless of their inclusion in the [GET] section. 0 = Only files listed in the [GET] section will be downloaded, and they will not be used to update the local machine.
BrightStor ARCserve Backup Engines [OSID] The [OSID] options map the platform name with the identifiers used to post items on the website. The values specified in this section appear in the signature set item section, in the Siglist.txt file found on the server, and in the user interface through a Platform.ini file. Items in this section are set automatically, based on the list of currently supported platforms. Do not change the items in the [OSID] section.
BrightStor ARCserve Backup Engines 6. In the Parameters field enter /cfg (full path to InoDist.ini). For example, C:\Program Files\CA\SharedComponents\ScanEngine\InoDist.ini. 7. Click Next to access the Security Page. 8. Select one of the following options: ■ ■ 9. Select Run Now to execute the job immediately. Select Schedule to execute the job at a specific time and date or to schedule the job to repeat. If you want the job to repeat, select a Repeat Method and associated criteria.
Configuring the BrightStor ARCserve Backup Engines Configuring the BrightStor ARCserve Backup Engines The BrightStor ARCserve Backup Server Admin allows you to configure each engine to suit your needs. Select Configuration from the BrightStor ARCserve Backup Server Admin menu for the following configuration options: Configuring the Job Engine The BrightStor ARCserve Backup Job Engine controls the execution time of jobs in the job queue.
Configuring the BrightStor ARCserve Backup Engines ■ ■ ■ ■ ■ Buffer Size (K Bytes)—Define the buffer size used by BrightStor ARCserve Backup. Backup—Allows you to customize additional options in your backup jobs: – Record Hard Links for NTFS Volumes—(default is ON) If you back up hard links files, this information is included and preserved by default.
Configuring the BrightStor ARCserve Backup Engines Configuring the Tape Engine The BrightStor ARCserve Backup Tape Engine identifies all the backup devices that are connected to your system. The default configuration log options can be changed; for example, when you want to troubleshoot a hardware or Tape Engine specific problem.
Configuring the BrightStor ARCserve Backup Engines For more information on creating an alternate log path entry, see Setting an Alternate Log Path Entry in this chapter. The Tape.log file for this option can be viewed in the Job Status Manager by accessing the Tape Log tab. Note: You may incur a potentially large log file size due to the Read/Write capability. The Read/Write logging may impede performance on the machine.
Configuring the BrightStor ARCserve Backup Engines ■ ■ Use Tape Alert—Enables BrightStor ARCserve Backup to detect and report TapeAlert-related messages issued by your tape drives and libraries. If you do not want to receive TapeAlert-related messages, disable this option. Use SAN NAS Dynamic Device Sharing—Enables the SAN NAS Dynamic Device Sharing (DDS) feature of the BrightStor ARCserve Backup NDMP NAS Option.
Configuring the BrightStor ARCserve Backup Engines Configuring the Database Engine The BrightStor ARCserve Backup Database Engine stores statistical information for all jobs processed. The following types of information is saved: ■ Files and directories that have been backed up, copied, and restored. ■ Jobs that BrightStor ARCserve Backup has processed. ■ Storage devices and media used for BrightStor ARCserve Backup operations.
Configuring the BrightStor ARCserve Backup Engines ■ ■ Enable Remote ARCserve Backup Database—Allows you to direct the local BrightStor ARCserve Backup Server to use a remote BrightStor ARCserve Backup database as its local database. You can then use this database to submit a restore job to the local BrightStor ARCserve Backup Server. Configuration of the remote database is performed here as well.
Additional Server Admin Functions Log Configuration When you configure log messaging, you specify which messages may be written to the event log. By default, all messages are written. If you enable Message Logging into Windows Event Log, the following fields are enabled: ■ ■ Exclude Message Type from logging—You can select the type of message that should be excluded from the event log: Critical, Error, Note, Prompt or Warning.
Additional Server Admin Functions Supporting Multiple NIC Cards If the BrightStor ARCserve Backup server has more than one network connection then BrightStor ARCserve Backup can be configured to use a specific card for its backup and restore usage. If you configure BrightStor ARCserve Backup in this way, it will not interfere with the other cards that are attached to the system.
BrightStor ARCserve Backup Domains BrightStor ARCserve Backup Domains BrightStor ARCserve Backup Domains are a logical collection (grouping) of BrightStor ARCserve Backup servers that allow easier administration of BrightStor ARCserve Backup servers and users. In addition to providing a single sign-on to multiple BrightStor ARCserve Backup servers, it also provides the same access level (privileges) on all the servers for the same user.
Domain Management Domain Management To manage the domain user and groups, BrightStor ARCserve Backup provides a command line utility called ca_auth.
Configuring Windows-powered NAS and Storage Server 2003 Devices Accessing BrightStor ARCserve Backup through the Windows-powered NAS Device You can administer backup and restore jobs as well as perform agent maintenance for Windows-powered NAS devices through the Web interface. A seamless integration of the BrightStor ARCserve Backup Home Page is easily accessible from the Windows-powered NAS Web administration interface.
Configuring Windows-powered NAS and Storage Server 2003 Devices BrightStor ARCserve Backup and Windows-powered NAS Device Configurations The following describes basic Windows-powered NAS configurations supported by BrightStor ARCserve Backup.
Configuring Windows-powered NAS and Storage Server 2003 Devices Backup Devices Connected to BrightStor ARCserve Backup Server You can configure BrightStor ARCserve Backup Windows Client Agents on the Windows-powered NAS device. Agents can be administered using the integrated Web administration interface provided by BrightStor ARCserve Backup.
Working with the Discovery Configuration Working with the Discovery Configuration The Discovery Configuration allows you to periodically discover computers in your network for newly added or upgraded BrightStor ARCserve Backup software. A Discovery server runs as a background process that collects information from all other Discovery servers installed with Computer Associates' products across the corporate network.
Understanding Discovery Service Understanding Discovery Service A Discovery server is implemented as a Windows service. As soon as a Discovery server starts, it enumerates the list of products to create a behavior mask. Based on this mask, the Discovery server initializes the following required components: ■ ■ The Listen/Serialize component is initialized first and starts listening on a particular port (or Mailslot) for incoming packets (messages) from other Discovery servers.
Understanding Discovery Service Configuration Options with the Discovery Configuration You can specify the transport protocol used to broadcast queries by choosing configuration options that meet your needs. Select the Configuration button in the Discovery Configuration. In the Network tab, you can choose the protocols to discover and define the TCP/IP subnet sweep.
Understanding Discovery Service The discovery service broadcasts and retrieves all the information of the local subnet machines as well as manually-defined subnets and manually-defined machines. To add a machine name (IP address) manually, start Discovery and click the Add button on the Windows Domain tab. Enter the IP address of the machine and click OK. The discovery service can then ping, publish, and return a product list from the specified machine.
Understanding Discovery Service If you choose to perform an auto discovery, the discovery service will ping and publish a product list to each machine in each subnet listed in the Discovery Configuration Subnet tab and retrieve the product information from the remote machine. To do this, start Discovery and click the Configure button on the Summary tab.
Configuring Your Firewall to Optimize Communication Discovery Configuration for the SAN Option The Discovery service configuration for servers in a SAN environment require additional modifications in order for all servers to be discovered. The following options are available to ensure that all SAN servers are enabled for discovery: ■ Select the All auto discovered subnets (may increase network traffic) option in the Enable Discovery using TCP/IP Subnet sweep field in the Configuration dialog.
Configuring Your Firewall to Optimize Communication Understanding the Ports Configuration File The following guidelines apply to modifying the ports configuration file: ■ ■ ■ ■ ■ ■ ■ 9–30 Administrator Guide Changing port numbers requires the BrightStor ARCserve Backup ServiceName. For more information about service names, see the section Additional Resources in this chapter.
Configuring Your Firewall to Optimize Communication Modifying the Ports Configuration File To modify the ports configuration file, perform the following steps: 1. Open PortsConfig.cfg using a text editor such as Notepad. You can access the file from the following directory: (installation_drive):\Program Files\CA\SharedComponents\BrightStor 2. Add one or more lines of code using the following format: ServiceName(%s) [IPAdress(%s)] ■ PortRange_1;PortRange_2;...
Configuring Your Firewall to Optimize Communication Additional Resources The following tables list the BrightStor ARCserve Backup services that you can configure using the ports configuration file.
Configuring Your Firewall to Optimize Communication BrightStor ARCserve Backup MSRPC Services Service Display Process Name Name Key Default Port Service Type Agent RPC Server dbasvr.exe dbagentsrpcse System port rver MSRPC Tape Engine tapeeng.exe tapeengine 6502 MSRPC Job Engine msgeng.exe jobengine 6503 MSRPC Database Engine msgeng.exe databaseengin 6504 e MSRPC Runtime feature msgeng.
Configuring Your Firewall to Optimize Communication BrightStor ARCserve Backup ONCRPC Services: Service Display Name Process Name Key Default Port Service Type Remote Procedure Call Server catirpc.exe catirpc 111 ONCRPC Service Controller caserved.exe caservd System port ONCRPC Domain Server cadiscovd.exe cadiscovd System port ONCRPC Domain Server caauthd.exe System port ONCRPC Domain Server caloggerd.exe caloggerd System port ONCRPC caqd lqserver.
Configuring Your Firewall to Optimize Communication ■ – You can perform this change using the Admin.exe application installed by the client agent. – You must restart the Universal Agent service. Machine A and D are BrightStor ARCserve Backup servers. Machine B and C are client agent machines. If you want machine A to browse and backup files on machine B, add the following to PortsConfig.cfg file.
Configuring Your Firewall to Optimize Communication Considerations When modifying the PortsConfig.cfg file, consider the following scenarios: ■ ■ ■ If you want to change the Network Attached Storage (NAS) port on the BrightStor ARCserve Backup server, after installing the BrightStor ARCserve Backup NDMP NAS Option, you must change the port assignment on the NAS filer as well. The reconnection logic is implemented to avoid an existing network problem.
Configuring Your Firewall to Optimize Communication For previous BrightStor ARCserve Backup installations, information from the CAPortConfig.cfg file will migrate to the PortsConfig.cfg in the following format: The following CAPortConfig.cfg settings: MachineName IPAdress tcpport PortsConfig.
Chapter 10 Using the Alert Manager Alert is a notification system that sends messages to people in your organization using various methods of communication. For example, you can send alerts to the system administrator, or a hardware technician in or out of the office. You can also send alerts to groups of people in different segments of the network. Alert does not generate its own messages. You must configure Alert with the information you want to communicate and where you want to send it.
Components Alerts can be sent in the following ways: ■ ■ Broadcasts—Sends pop-up messages to specific computers. CA Unicenter TNG Option—Sends messages to the TNG console and WorldView repository. ■ Lotus Notes—Sends email messages using Lotus Notes. ■ Microsoft Exchange—Sends email messages using Microsoft Exchange. ■ ■ ■ ■ ■ NT Event Log—Places event information in the Event logs of local and remote machines. Pager—Sends alphanumeric pager messages.
The Alert Manager Configuring the Alert Manager You can send alerts using many communication mechanisms or applications. Any application that calls Alert specifies one of three event priorities—Critical, Warning, or Informational. To view a list of the applications that call Alert, open the Alert Manager, and, in the left pane, expand Configuration and then expand Default or BrightStor ARCserve Backup.
The Alert Manager CA Unicenter TNG You can use CA Unicenter TNG to send messages to the Unicenter TNG console and World View repository when an alert is generated. Note: Alert must be running on both the Event Management machine and the WorldView machine. To configure CA Unicenter TNG settings, right-click CA Unicenter TNG and select Unicenter TNG Settings.
The Alert Manager Sample TNG Alert Scenarios If you want to send informational alerts to the Unicenter TNG Console using blue text, configure a recipient as follows: Event Priority Description Informational Application Event Priority Blue Color ✔ Send to Console ✔ Send to World View If you want to send error alerts to the Unicenter TNG Console using red text, and have the object status in the World View repository updated, configure another recipient as follows: Event Priority Description Criti
The Alert Manager ■ Use Specific Account—If you want Alert to switch to another user ID, place a check mark in this box and enter information in the following fields: – ID File—For example, joeuser.id – Mail Server—For example, NotesServer/NotesDomain – Mail File—For example, mail/joeuser.nsf After you configure Lotus Notes Settings and right-click Lotus Notes, select New Item or Message Attributes. If you select New Item, Alert contacts the Lotus Notes server to display the address book.
The Alert Manager NT Event Log You can configure the event log so that Alert puts an event for a selected server in that machine’s event log. To configure event log configurations, right-click NT Event Log and select New Item. When the Eventlog Recipients dialog appears, enter or select all machine names in your network to which you want to send Alert messages, and then click Add. Pager You can use the Pager option to communicate information using alphanumeric pager messages.
The Alert Manager Interpreting the Pager Message You can send variations of the messages in the following list to an alphanumeric pager. Substitute the bracketed words with the actual information. ■ Boot Virus Detected ■ Manager Detected a Virus [virusname] in [path] ■ Infected File [servername/path] Detected ■ Infected File [path] Accessed by user name at workstation address SMTP You can use SMTP to send email notification messages to recipients on the Internet.
The Alert Manager Trouble Ticket You can use Trouble Tickets to communicate information through printed documents. To configure Trouble Ticket settings, right-click Trouble Ticket and select New Item. When the Trouble Ticket Recipients page appears, enter the following information: ■ Company—Enter the name of your company. ■ Location—Enter the appropriate location information. ■ Header—Enter the information that will appear at the top of each Trouble Ticket.
The Alert Manager Reviewing Alert Activity To review alert activity, expand the Activity group and select one of the following: ■ ■ ■ Alert Summary—Displays the status of Alert. Alert Event Log—Stores every message that Alert generates. It displays the date and time a particular event occurred, the applications that sent the alert, and the application that generated the event. Alert Activity Log—Stores a historical listing of alerts. You can view, print, or clear these logs.
Appendix A BrightStor ARCserve Backup Cluster Support BrightStor ARCserve Backup is a fault-tolerant application, able to handle failover in cluster environments. It protects cluster nodes by backing up and restoring cluster-specific resources such as shared disks, quorum resources, disk signatures, and cluster registry hives. Microsoft Cluster Server (MSCS) allows multiple Windows based servers to connect with one another so that they appear, to network clients, to be a single, highly available system.
Backing Up and Restoring MSCS Nodes Backing Up and Restoring MSCS Nodes With MSCS, all cluster configuration information resides in a Cluster Database. The Cluster Database resides in the Windows registry on each cluster node and contains information about all physical and logical elements in a cluster, including cluster objects, their properties, and cluster configuration data.
Using BrightStor ARCserve Backup on MSCS Using BrightStor ARCserve Backup on MSCS The following sections provide information about the advantages of using BrightStor ARCserve Backup server on a MSCS cluster. BrightStor ARCserve Backup Job Failover Capability When the active BrightStor ARCserve Backup server in a cluster fails, BrightStor ARCserve Backup jobs are dispersed from the failed server to other BrightStor ARCserve Backup servers in the cluster.
Installation Requirements for MSCS Cluster BrightStor ARCserve Backup High Availability Through Services Failover If BrightStor ARCserve Backup is registered with the cluster, the Cluster Service provides BrightStor ARCserve Backup services with automatic failover capability.
Installing and Configuring BrightStor ARCserve Backup on a Cluster for Job Failover Software Requirements ■ ■ ■ ■ For Active/Passive job failover capability, BrightStor ARCserve Backup must be installed on a shared disk of the cluster with the same drive letter assigned to the volume from all nodes. Install the same BrightStor ARCserve Backup components on all nodes. You must configure each of these components in the same way.
Installing and Configuring BrightStor ARCserve Backup on a Cluster for Job Failover Installing on Shared Disks of Cluster BrightStor ARCserve Backup supports job failover in this configuration. All BrightStor ARCserve Backup installations in the cluster share the same job files and BrightStor ARCserve Backup Database. The following steps allow you to install BrightStor ARCserve Backup on a cluster shared disk: 1.
Installing and Configuring BrightStor ARCserve Backup on a Cluster for Job Failover 7. Configure the Tape/Changer Devices on node 1. 8. Click Start, select Control Panel, select Administrative Tools, and select Services.
Installing and Configuring BrightStor ARCserve Backup on a Cluster for Job Failover Configuring BrightStor ARCserve Backup for High Availability The following steps provide an overview of the procedure to configure BrightStor ARCserve Backup for MSCS: Note: You must install BrightStor ARCserve Backup on shared disks of a cluster before performing this these steps. 1. Register BrightStor ARCserve Backup with MSCS. 2. Register the BrightStor ARCserve Backup registry hive for replication. 3.
Installing and Configuring BrightStor ARCserve Backup on a Cluster for Job Failover Registering BrightStor ARCserve Backup Registry Hive for Replication To register the BrightStor ARCserve Backup registry hive for replication, perform the following procedure: 1. Add a new resource to the BrightStor AB Group with the following entries: ■ Resource Name: BrightStor BKP Registry ■ Resource Type: Generic Service ■ Group: BrightStor AB Group 2. Specify the generic service name as castapeengine. 3.
Installing and Configuring BrightStor ARCserve Backup on a Cluster for Job Failover Moving Cluster IP Address, Cluster Name, and Shared Disk from the Temporary Group 1. Move the resources Cluster Name, Cluster IP Address, and the Shared Disk S: resources from the Temporary Group to the BrightStor AB Group. 2. Delete the Temporary Group.
Installing and Configuring BrightStor ARCserve Backup on a Cluster for Job Failover Group Member Dependency Cluster Name BrightStor ARCserve Backup installation disk Cluster IP Address Cluster IP Address BrightStor ARCserve Backup installation disk BrightStor ARCserve Backup installation disk - Bring the BrightStor ARCserve Backup Cluster Group Online You must bring the BrightStor ARCserve Backup cluster online. Use the Cluster Name name to connect to the BrightStor ARCserve Backup server.
Disaster Protection for MSCS Nodes 7. Run the following commands: cluster resource "BrightStor AB" /delete cluster GROUP “BrightStor AB Group” /delete cluster resourcetype "BrightStorBKP" /delete /type 8. Shut down all secondary nodes. 9. Uninstall all BrightStor ARCserve Backup and all BrightStor ARCserve Backup options from the primary node. 10. Move the shared disk to the secondary node. 11.
BrightStor ARCserve Backup Cluster Support FAQ BrightStor ARCserve Backup Cluster Support FAQ The following sections provide answers to frequently asked questions about BrightStor ARCserve Backup cluster support.
BrightStor ARCserve Backup Cluster Support FAQ 2. Back up the shared disks, using the cluster virtual name when submitting the backup job. If the shared disks fail over from one node to another, the cluster virtual node name fails over with it, so that BrightStor ARCserve Backup always backs up the cluster shared disks. To ensure this, set up the cluster dependencies so that the cluster name and cluster shared disks fail over at the same time.
Appendix B Command Line Utilities The BrightStor ARCserve Backup command line utilities let you directly control all operations that can be performed by a BrightStor ARCserve Backup server from the Command Prompt window. Using the command line utilities provides an alternative method of accessing almost all of the operations available from the BrightStor ARCserve Backup manager interface.
Available Command Line Utilities Available Command Line Utilities The following table provides available command line utilities with a description of their basic features: B–2 Command Equivalent Line Utility Manager Use Authsetup None Use to initialize the BrightStor ARCserve Backup authentication database on the primary and secondary BrightStor ARCserve Backup domain servers.
Available Command Line Utilities Command Equivalent Line Utility Manager Use ca_mmo Use to protect, control, and manage your media resources. MM Admin Note: To use this command, you must install the BrightStor ARCserve Backup Enterprise Module. ca_qmgr Job Status Manager Use to monitor and control jobs submitted to the job queue. CAReports Report Writer Use to generate reports in BrightStor ARCserve Backup Report Writer.
Basic Usage, Syntax, and Argument Information Basic Usage, Syntax, and Argument Information Most features available from the various BrightStor ARCserve Backup GUIs are also available from the command line. The following sections provide details about the arguments, switches, and options available for each of the commands. The syntax and use associated with each utility is displayed when the name of the utility is entered at the server console.
bab bab The bab command line utility allows you to control BrightStor ARCserve Backup services. Syntax bab [-cahost hostname] -load -unload -show -showcfg -reconfig -status Note: The [-cahost hostname] switch, which identifies the host, is optional. If you are using these commands locally, this switch is not needed. However, if you are performing these commands remotely, hostname is required. Options Option Description -load Starts BrightStor ARCserve Backup daemons.
ca_auth caroot BrightStor ARCserve Backup is designed with a root-level, super user profile, to which complete control of BrightStor ARCserve Backup is granted. This profile, referred to as the “caroot” user profile, is set up during the first-time installation of BrightStor ARCserve Backup. The password for the caroot profile can be set during installation, or it can be set or changed later using ca_auth or AuthSetup.exe, located in the BrightStor ARCserve Backup home directory.
ca_auth Use the following syntax to delete a user: ca_auth -user delete [username] Use the following syntax to validate a user and the associated password: ca_auth -user validate [username] [password] This command adds a user (mike) and a password (caroot): ca_auth –user add mike caroot Note: You are prompted to enter the password for Mike in non-echo mode.
ca_auth User Manipulation Options When you are logged in as equivalent to caroot, you can use the following options to add, delete, and change the password of user accounts. When you are logged in as any other user, you can change and validate your password. All users can execute the -user getall command. Option Description -user add [username] [password] Adds a BrightStor ARCserve Backup user. -user delete [username] Deletes a user from the authentication database.
ca_backup Miscellaneous Options Option Description -help Opens the ca_log Help topic. -examples Opens a Help topic with ca_log usage examples. ca_backup This command lets you submit backup jobs to the queue and sets all associated options, filtering, GFS rotation, and rotation jobs.
ca_backup Use the following syntax to submit a backup job through the BrightStor® ARCserve® Backup Client Agent for Windows to back up data from a remote client machine: ca_backup -source machine1 nt -filesystem C:\Folder1 -Filesystem D:\Folder2 -filelist file.
ca_backup ca_backup Rotation Job Examples The following are examples of syntax when using the ca_backup rotation job option: ca_backup [-filter include|exclude date modify|create|access within days|months|years] ca_backup -source machine1 -filesystem c:\DIR1 -filesystem "C:\Program Files\Back me up dir" -rotation -mediapool testingpool -jobunit full append test ca_backup -source machine1 -filesystem c:\DIR1 -rotation -mediapool testingpool -jobunit full overwrite test1 ca_backup -source machine1 -f
ca_backup Options The following table lists the supported global options: Option Description -cahost Specifies the BrightStor ARCserve Backup server to use for the backup by providing the hostname is running. If the switch is not used, by default the cahost is set to the local machine. -scan Verifies the integrity of the backup by scanning the backup media and checking the header of each file. If the header is readable, the data is assumed reliable.
ca_backup Option Description -preexec Runs the specified command before the job starts. The entire path of the command should be included. -postexec Runs the specified command after the job finishes. You should include the entire path of the command. -preexectimeout Specifies the time to wait in minutes before the backup job starts. This allows time for the pre-execute command to finish.
ca_backup Option Description -source [] Specifies the source machines to back up. If the optional is not provided, the default source is the local machine. The -source switch can appear multiple times in a ca_backup command and must be used separately for each source machine to be backed up. If the -source switch is used without an additional switch, such as -file system, the entire source machine is backed up by default.
ca_backup Option Description -traversenfs Used to traverse mounted NFS file systems during the back up. By default, mounted file systems are skipped during the back up. (UNIX machines only). -resetaccesstime When BrightStor ARCserve Backup accesses a file to perform a backup, the access time of the file is changed. You have the option of resetting or not resetting this file access time. (UNIX machines only). -noestimation Used to disable file estimation prior to the backup.
ca_backup Option Description -volencryption Encrypts files before the backup. In order to restore the encrypted files contained in this session, you must provide the encryption password. -volcompression Compresses files before the backup, for this file system (volume) only. -filter [ | Applies a filter to the backup job. User attribute | date ] must specify to include or exclude desired pattern.
ca_backup Option Description -firsttapeopt Specifies media options for the first media used in the backup job. By default, this option is set to Append to Media. Note the distinction between a Blank media and Any media. Any media is formatted media which does not have the same media name as was provided in the job.
ca_backup Option Description -spantapetimeout Specifies the time in minutes to wait for a usable span media to be made available for the backup job. By default, this value is infinite, and the job continues to wait and prompt until a usable media is loaded or you cancel the job. -custom Specifies the schedule type of the backup job as a custom schedule. By default, this is the schedule type used for backup jobs. -repeat Used with -custom.
ca_backup Option Description -retention Specifies the media retention period in days, and is an attribute of the created media pool. -jobunit Each job unit represents a day in the rotation schedule scheme, starting with Sunday and ending with Saturday. You can customize each day, although there are certain restrictions such as combining differential and incremental backups within the same rotation schedule.
ca_backup B–20 Option Description -mpoolprefix Used with the -gfsrotation switch it is used as a prefix for naming three media pools (Daily, Weekly, and Monthly), which will be created and associated with this GFS rotation job. For example, if the prefix is “GFSJOB1,” the 3 pools created will be: GFSJOB1_DLY, GFSJOB1_WLY, GFSJOB1_MLY. -preservedaily Used with the -gfsrotation switch.
ca_backup Option Description -runjobnow Used to submit and execute the backup job immediately. -description Used to add comments to the job. Note: You must enclose a string in double quotes “” to handle blank spaces. -list Used to display a list of sources and destinations available for the backup.
ca_backup Option Description -fsfile Used to specify the path and name of an external text file that lists the file systems you want to back up. When you use this option, the ca_backup command opens the file and reads its contents to create the backup job.
ca_dbmgr ca_dbmgr The ca_dbmgr command is the command line interface to the Database Manager and the Media Pool Manager. It allows you to maintain the BrightStor ARCserve Backup database, including configuring media pools. You can query database information and set database options. This utility allows other programs to interact easily with backup events. All of the features available from the Database Manager and Media Pool Manager are available from the command line.
ca_dbmgr Option Description - show jobs [-completed][-cancelled][-failed][-inco mplete][-last number days] Displays information about all the jobs of a particular type. For example, enter the following command to view all completed jobs: -show jobs -completed You can also enter a time limit. For example: -show jobs -last 2 days If you enter the command without any parameters, you will be shown information on all jobs in the database.
ca_dbmgr ca_dbmgr -cahost machine1 -show tapes ca_dbmgr -cahost machine1 -show tapesessions EF6C ca_dbmgr -cahost machine1 -show pools ca_dbmgr -cahost machine1 -show poolmedia POOL1 Media Pool Management Options Option Description -mediapool add [-b baseSerial][-i seriallncr][-m maxSerial][-retention retentionDays] Creates a new media pool. You must specify the name of the media pool and the minimum number of media to keep in the Save Set.
ca_dbmgr Media Pool Management Options Examples ca_dbmgr -cahost machine1 -mediapool add POOL1 0 -b 1200000 -i 1000 -m 1299999 -retention 100 ca_dbmgr -cahost machine1 -mediapool modify POOL1 -save 0 -retention 99 ca_dbmgr -cahost machine1 -mediapool delete -f TMPOOL EF6C ca_dbmgr -cahost machine1 -mediapool move EF6C POOL1 POOL2 SAVE Database Management Options Option Description -tape delete [:seqNo]> Deletes the specified tape from the database.
ca_devmgr ca_devmgr Syntax ca_devmgr [ -cahost ] [ -command ] Examples Use the following syntax to view adapter information with SCSI IDs and adapter numbers: ca_devmgr -adapterinfo Use the following syntax to view tape information (name and serial number) for the specified adapter and SCSI number: ca_devmgr -mediainfo 3 4 Commands The following are commands for ca_devmgr. Some commands refer to tape drive only, while some refer to tape libraries only.
ca_devmgr Description of Common Commands B–28 Option Description -adapterinfo This command will cycle through all the SCSI adapters attached to the system and print out the adapter name, adapter number, SCSI ID, vendor ID, product ID, and firmware of any tape drive or tape library that is connected to the system.
ca_devmgr Option Description -mediainfo This command will print out the tape name, tape ID, its sequence number, serial number, and expiration date for any tape device. For tape libraries, the same information is displayed including slot number, the status of whether or not the tape is loaded and write protected. For tape libraries, each slot displays. The adapter number and SCSI ID options are required.
ca_devmgr Description of Tape Drive Commands Option Description -format This command formats a tape in a tape drive. The first three options, adapter number, SCSI ID, LUN, and the new name of the tape, are required. The date and serial number are optional. For example, ca_devmgr -format [ ] [ ] -erase This command erases a tape in a tape drive. The adapter number, and SCSI ID options are required.
ca_devmgr Option Description -eject This command ejects a tape from the tape drive. The tape drive must support the eject command in order for this command to work. The adapter number and SCSI ID options are required. Example: ca_devmgr -eject [ ] -reserve BrightStor ARCserve Backup takes control of the specified tape device and lock it, thus not allowing any other programs to use that specific tape device. This command only works if device sharing has been enabled.
ca_devmgr Description of Tape Library Commands - Option Description -chformat This command formats a single tape or multiple tapes in a tape library. For example, ca_devmgr -chformat [ SLOT [|def []] ...] This command requires the changer adapter number, changer LUN, and changer SCSI ID.
ca_devmgr Option Description -load This command loads a tape from a specified slot into a tape drive. ca_devmgr -load [ ] In this command, the changer adapter number, changer SCSI ID, changer LUN, drive adapter number, drive SCSI ID, drive LUN, and the slot number are required. -unload This command unloads a tape from a tape drive and puts it back in the slot.
ca_devmgr Option Description -mount This command takes inventory of your entire tape library. If your tape library does not have a bar code reader, it will then put all the media into the tape drive and read them. If your tape library does have a bar code reader, then you can specify whether or not to obtain the information from the database or have BrightStor ARCserve Backup read in all the media. For example, ca_devmgr -mount [
ca_devmgr Option Description -dismount This command dismounts the slots in the specified group within the range that is provided in the options. It then renames all slots to “Dismounted Slot.” Unless BrightStor ARCserve Backup is restarted or a mount command is issued to the dismounted group, no other command can be issued to the dismounted slots. ca_devmgr -dismount [
ca_devmgr Option Description -export This command allows you to take a tape from a slot in the tape library and put it in the import/export slot. ca_devmgr -export [ [ ...] Like the import command, the changer adapter number, changer SCSI ID, changer LUN, and the slot number are required. The is for multiple exporting of tapes.
ca_jobsecmgr Description of Miscellaneous Commands Option Description -setdebug Sets the debug level of BrightStor ARCserve Backup. ca_devmgr -setdebug -usage Displays a list of all ca_devmgr commands and their switches. ca_devmgr –allusage -help Opens the ca_devmgr Help topic. -examples Opens a Help topic with ca_devmgr usage examples. ca_jobsecmgr If a username or password changes, you must modify every job in the Job Queue to reflect the change.
ca_jobsecmgr Options The ca_jobsecmgr command supports the following options. Server Arguments The following server arguments are supported. Note: You can use only one of the following arguments in a given ca_jobsecmgr command. Option Description -s server Use this to change the username or password on a specific BrightStor ARCserve Backup server. -d Use this to change the username or password on all servers in the BrightStor ARCserve Backup domain.
ca_log New Security Use these options to specify the new password and, optionally, a new user name. Option Description -np newpassword Use this to specify the new password. [-nu newusername] Optional. Use this to specify the new username for the jobs. To specify a domain user, use the following format: \\Domain\User format.
ca_log Options The following options are supported: Option Description -clear filename Clears the log file and index files associated with a log file. All the information in the log file is discarded, and the resulting log file will have zero length. -delete filename Delete the specified log file. Note: All the information in the log file is eliminated after a delete action. This command is generally used for deleting user logs and job logs. Some of the daemon log files such as activity log, camediad.
ca_merge Option Description -view -sev Displays the severity level of each entry in the specified log file. The severity levels are: ■ I-Information ■ W-Warning ■ E-Error Note: The -sev option can be used in conjunction with the -jobID, -before, and -after options. -help Opens the ca_log Help topic. -examples Opens a Help topic with ca_log usage examples.
ca_merge Option Description -tape [] Specify the tape to use for the merge job. The tape ID is optional and is used in the event that there are multiple tapes with the same name. -currenttapeseq Specify to use the current tape sequence for the merge job. -allsessions Specify to merge all the sessions of the tape for the merge job. -session In Windows, specify to merge a single session or all sessions to the tape. Multiple session merge is not supported in Windows.
ca_merge Option Description -preexec Runs the specified command before the job starts. The entire path of the command should be included. -postexec Runs the specified command after the job finishes. The entire path of the command should be included. -preexectimeout The time to wait in minutes before the merge job starts. This allows time for the pre-execute command to finish.
ca_mmo Option Description -waitForJobStatus job is completed, and then exit with a return code that indicates the success or fail outcome of the job. The polling interval value defines how often ca_merge checks the jobs's status with the Queue services. The default interval is 60 seconds. This is useful for Unicenter NSM (formerly known as TNG) scheduling.
ca_mmo Use the following syntax to start the vault cycle and then export all of the local tapes: ca_mmo -start -export Use the following syntax to start the vault cycle in the SAN and then export all of the local tapes and tapes in the SAN: ca_mmo -startAll -export Options The following options are supported: Option Description -start [-alert] [-export] Starts a vault cycle.
ca_mmo Option Description -export Exports all tapes locally. This option is usually used independently if it not used with the -start or -startAll options. This is useful if you do not want to export every time you run a vault cycle. -exportAll Exports all of the local tapes and all of the tapes in the SAN. This option is usually used independently if it is not used with the -start or -startAll options. This is useful if you do not want to export every time you run a vault cycle.
ca_restore Option Description -assign -serialnum -vaultname Assigns media into a vault using its serial number. When selecting a VCD, if you selected the Assign by User option as the controlling data set, you must use either this command or the -assign -tapename command to assign a specific tape. -printreport Prints a report.
ca_restore The following syntax displays all tapes in the database: ca_restore -listtapes The following syntax displays all sessions on TAPE1: ca_restore -listsessions TAPE1 Use the following syntax to search the BrightStor ARCserve Backup to check whether specific files have been backed up: ca_restore -findfile lic98.
ca_restore Option Description -printer Sends a copy of the Activity log to the specified printer. Note: The printer must be set up in the asloggerd.cfg file located in the config subdirectory in the BrightStor ARCserve Backup home directory. -preexec Runs the specified command before the job starts. The entire path of the command should be included. -postexec Runs the specified command after the job finishes. The entire path of the command should be included.
ca_restore B–50 Option Description -onconflict rename | skip | overwriteold Specify action to take when a file with the same name is encountered during the restore. -source [] Specify the files/directories to restore. The hostname is optional and if not provided, defaults to the local machine. If the -source switch is used alone and not in conjunction with the -tape and -session switches, then the Restore is treated as a file system view restore.
ca_restore Option Description -tape [] Specify the tape to use for the restore job. The tape ID is optional and is used in the event that there are multiple tapes with the same name. If the -tape switch is used in conjunction with the -source switch, then the restore is treated as a Tape Session view restore and the BrightStor ARCserve Backup database is used in the restore.
ca_restore Option Description -dest [] Specify the destination machine and directory path to restore files to. The hostname is optional and, if not provided, defaults to the local machine. If the hostname is provided, the hosttype is mandatory. Available hosttypes are: unix, nt, nwagent, ntagent, and w95agent.
ca_restore Option Description -description Used to add comments to the job. Note: It is necessary to use double quotes ““ to enclose the string and handle blank spaces. -listgroups Used to display a list of groups available for the restore job. -listtapes Used to display a list of tapes available for the restore job. -listsessions [] Used to display a list of tape sessions that have been backed up to the specified tape and are available for restore.
ca_scan Option Description -waitForJobStatus The ca_restore command will wait until the job is completed, and then exit with a return code that indicates the success or fail outcome of the job. The polling interval value defines how often ca_restore checks the jobs's status with the Queue services. The default interval is 60 seconds. This is useful for Unicenter NSM (formerly known as TNG) scheduling.
ca_scan Options The following options are supported: Option Description -cahost Specifies the BrightStor ARCserve Backup server to use for the scan by providing the hostname where the desired server is running. If the switch is not used, by default the cahost is set to the local machine. -group Specify the tape group to use for the scan job. -tape [] Specify the tape to use for the scan job.
ca_scan Option Description -description Used to add comments to the job. Note: It is necessary to use double quotes "" to enclose the string and handle blank spaces. -tng Enables TNG alert -email Sends a copy of the Activity log to the specified email address. -printer Sends a copy of the Activity log to the specified printer. Note: The printer must be set up in the asloggerd.
ca_scan Option Description -firsttapetimeout Specifies the time in minutes to wait for a usable media to be made available for the scan job. By default this value is 5 minutes. Thus if a usable media is not made available within this time period, the job will timeout and fail. -spantapetimeout Specifies the time in minutes to wait for a usable span media to be made available for the scan job. By default this value is infinite, i.e.
ca_qmgr ca_qmgr This command, the command line interface with the Job Status Manager, allows you to monitor and control jobs submitted to the BrightStor ARCserve Backup job queue. All of the features available from the Job Status and Activity Log Manager are available from the command line. Syntax ca_qmgr [-cahost hostname] Note: The [-cahost hostname] switch, identifying the host, is optional. If you are using these commands locally, this switch is not needed.
ca_qmgr Job Script Commands The following commands let you control and use job scripts: Option Description -listscripts Displays available job scripts (in the BrightStor ARCserve Backup home directory folder. Example: “E:\Program Files\CA\ BrightStor ARCserve Backup\”). A job script is a saved job file that has an .asx extension. You can save any job as a job script from the BrightStor ARCserve Backup Manager. -load [
