Use Instructions
EN
Alarms and troubleshooting | 43
Alarm type Potential cause Troubleshooting
instructions
Notes
High Leakage
The pump detects an
air leak in the system
and cannot maintain
the target level of
negative pressure
• Inspect the dressing
for an air leak
• Press firmly around
the edges of the
dressing and around
the Invia FitPad
• Apply additional film
around the dressing
if needed to seal the
leak
• Check that the
Quick-Connector is
securely attached
• Check that canister
is fully connected to
the pump
• Release and
reposition
the canister if
needed
• Ensure that the two
filter gasket orange
O-rings on the canis-
ter side of the pump
are not missing
• If the leakage is not
resolved in the first
five minutes, the
pump will switch
into pause therapy
mode.
• If the therapy has
been automatically
paused, click
to check if the
leakage has been
resolved or continue
to look for the leak
by following the
troubleshooting
instructions.
• If an air leak cannot
be identified or re-
solved, the dressing
should be changed.
Canister full
• Canister is full
• Canister filter is
clogged
Change the canister
For instructions,
refer to chapter
“Change a
canister” on
page 27.
If the pump is not
positioned upright,
it may cause the
canister filter to clog.
Defective charger
The charger may be
damaged
• Unplug the charger
immediately
• Inspect the charger
for damage
• Replace the charger
If the charger is not
unplugged imme-
diately, it may cause
damage to the pump.
Pump error
The pump has an
internal error
• Click
to turn the pump off
• Press the “On/Off”
button on the
side of the pump to
restart the pump
If the problem cannot
be resolved, turn the
pump off and contact
the Medela Customer
Service or the system
provider for further
instructions.
i
Filter gasket with orange O-ring