Operation Manual

38
Error Possible causes Possible solutions
No image, no sound, no display
No power supply Check connection cables
Short circuit in coaxial cable
Disconnect device from mains
power supply, eliminate the short
circuit in the coaxial cable or
connections, reconnect, and
activate device
Defective or missing cables Check connecting cables
Small blocks in the video,
occasionally no sound, occasionally
no signal
Wrong video format selected in the
OSD settings
Check the settings to make sure
your TV supports the selected
format
Signal too weak
Check for defective cables or
connectors. Alternatively, reduce
the coaxial cable length.
The displayed time differs from the
current program
Incorrect time settings
Check the settings and correct the
time.
Scrambled programs are not
received
The CI module or CA card is not
correctly inserted
Re-insert the Card and/or module
The CI module or CA card belong
to a different decoding system
Use a CA module or Card for the
specifi c decoding system
Sound OK, but no image Device is set to a Radio channel Change to TV mode
The Remote Control does not work
The batteries are weak Replace the batteries
The batteries are installed
incorrectly
Install the batteries, observing the
correct polarity, as marked in the
battery compartment
The remote control is not pointed
directly at the receiver
Aim the Remote Control directly at
the front of the receiver
The front of the receiver is blocked
Remove the obstruction from in
front of the receiver
Previously receivable programs are
no longer received
The frequency has changed Start a channel search
There is a problem with the signal
Check all cables and connectors
connected to the PVR.
Troubleshooting