User's Manual

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4.5 REPAIRS AND TECHNICAL ASSISTANCE
Before contacting the service department, make certain that all the possible
solutions in the "Troubleshooting" appendix C have been tried.
There are no requirements for the sterilization or disinfection of parts being
returned to the manufacturer for repair and servicing.
Should the instrument need to be sent to the Inventis service department or
returned to the dealer, it is important that the original packing should be
used, and that all accessories and transducers are enclosed.
Contact the dealer or the Inventis service department before shipping the
product for servicing or repairs. In most instances it will be possible to
remedy the problem without resorting to shipment.
4.6 ENABLE NEW LICENSES
When a new license key is purchased from Inventis, this can be used to
enable new functionalities of the Trumpet system. The “Licenses Activation
Tool” software can be requested from the Inventis Service department. On
receiving the zip file, extract and run the RE1LicensesActivationTool.exe.
Be sure to have the license key available. Connect the Trumpet to the PC
with the USB cable provided and plug the adapter into the mains power
socket (for more information, consult the chapter 3 of the Trumpet User
Manual). Close Maestro and proceed to run the
“RE1LicensesActivationTool” software. The following window will
appear: