User's Manual

4.3 Device Return

If the client service staff decides that user should return the

reader for reparation, the client service representative will give

user a RMA（Return Merchandise Authorization）。 Please

record this RMA number on the packaging outside and

meanwhile place a note bearing this number inside the

packaging so that the returned merchandise could be promptly

handled.

Please follow the steps below to return the reader for

reparation:

(1) Pack the reader and its accessories carefully and then put

them into the original static-proof foam packing case. If the

original packing case is missing, please use a protective

packing case.

(2) Use filling materials to cover the content in the case;