User`s manual

Troubleshooting
Symptom Possible Cause Solution
USB connection
might be a issue
Make USB A-B cable length
not exceed 5 meters.
No video on
screen(s) or
screen(s) flicker
CAT5 connection
might be a issue
Configurations in the network
environment are sophisticated
●please lower the resolution
●use CAT5 cable compliant with
EIA/TIA 568B industry standard
●CAT5 cable length should
not exceed 100 meters.
Can not link the
Unit via USB server
The Unit might be
occupied
The linking schedule is on the
first come first serve basis.
CAT5 connection
is not applicable
USB and CAT5
connected
simultaneously
USB connection has a higher
linking priority than CAT5
connection
Can not access to
the network without
IP/password
Forgotten the
IP/password
Please see the section “Setup
Button-Restore Factory Defaults
”
in this manual for details.
Can not LAN link
the Unit in Mac OS
System
This RJ-45 LAN
connector does not
support Mac OS
●Use USB connection
●Try the network operating in
Windows systems
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