User's Manual

Chapter 6 Troubleshooting
Page 109
If you see following message when you use MiroView™ software, check
possible cause and action before contacting IntroMedic.
Error Message Possible cause Action
1
The selected drive
does not support
CD/DVD burning.
The CD/DVD drive
does not support
CD/DVD burning.
Exchange the
CD/DVD drive for
DVD multi or DVD
writable drive.
2 The selected drive
does not support
CD/DVD burning.
User selected wrong
drive.
Select the DVD
writable drive and try
again.
3
BACKUP or EXPORT
is not yet complete.
Wait for process to
finish and try again.
The user executed
BACKUP or EXPORT
function while the
burning process is
operating.
Wait until the process
has stopped and try
again.
4
The selected capture
cannot be added.
MiroView™ software
installation problem.
Contact to IntroMedic.
5
The selected
landmark cannot be
added.
MiroView™ software
installation problem.
Contact to IntroMedic.
6
Failed to save. MiroView™ software
installation problem.
Contact to IntroMedic.