Installation & Operation Manual

Table Of Contents
www.fuellock.ca November 2021 Version 3.0 Page 34
Flow meter isn’t reading correctly
on the Fuel Lock device and is
showing “Unknown (0)” instead of
set tank name.
Ensure all the proper settings are inputted into the app under the tank
configuration page.
Next, ensure that the physical wiring of the flow meter inside the Fuel
Lock device matches the Port numbers chosen on the App. Ex. If the
settings of the flow meter on the App are placed on Port 2 and the
flow meter is physically wired to Port 3 by accident on the device, the
flow meter will read incorrectly and will read “Unknown (0)” on the
App and notifications.
Troubleshooting
Issue Solution