User Guide Behind-The-Ear (BTE) Models: Standard Tube Thin Tube Interton Crisp Interton Share
Programme Hearing instrument model: Description of when to use 1 2 3 4 Left serial number: Right serial number: Receiver tube length: Battery size: Beep Note: Your hearing system might not support all 4 environmental programmes. Ask your hearing care professional for details. 13 orange 312 brown Specific features supported by your hearing system: Open/standard fitting: Small Medium Large Open fitting Thin tube options St. dome Custom mould Standard fitting Ear hook Delayed on-activation . .
Thank You Becoming Accustomed to Amplification Thank you for selecting an Interton hearing system. We are proud of our hearing products and are confident you have chosen one of the best products available. While purchasing a hearing system is a major step, it is only one step in a process toward more comfortable hearing. Successfully adapting to the amplification your hearing system provides takes time and consistent use.
Intended use Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person.
Contents Hearing Instrument(s) model and basic information 2,3 Inserting/removing hearing instruments . . . . . . 16 Direct Audio input (optional) . . . . . . . . . . . . . . . 31 Technical Data . . . . . . . . . . . . . . . . . . . . . . . . 50 Thank you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Volume control (optional) . . . . . . . . . . . . . . . . . 20 Connecting/Disconnecting audio boots .
Hearing instruments of type M70-80 are available in the following variants: CI370/80-DVIW CI370/80-DVIW Open CI270/80-DVIW CI270/80-DVIW Open 10 Hearing instruments of type M60 are available in the following variants: CI365-DIW Open CI365-DIW CI265-DIW Open CI265-DIW 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14.
Getting started Scan a QR code with your smart phone and watch a instruction video. On&Off function 1. When the battery door is closed, the hearing instrument turns on, and the default program will be activated. 2. To turn off the hearing instrument, open the battery door. Many individuals can use their fingernail to pull it open. On Off i Whenever the hearing instruments are not in use, remember to turn them off to avoid unnecessary battery consumption.
i WARNING 1. Remove the batteries to prevent leakage when the hearing instruments are not in use for an extended period of time. 2. Do not attempt to recharge batteries (Zinc Air) which are not specifically designated as rechargeable because they may leak or explode. 3. Do not place batteries in your mouth. Consult a physician immediately if a battery has been swallowed, as they can be harmful to your health. 4. Keep batteries away from pets, children and individuals who are mentally challenged. 5.
Inserting/Removing hearing instruments Scan a QR code with your smart phone and watch a instruction video. 16 Insertion (custom earmoulds) 1. Hold the earmould between your thumb and index finger and position its sound outlet in your ear canal. 2. Slide the earmould all the way into your ear with a gentle, twisting movement. 3. Turn the top part of the earmould gently backwards and forwards so that it tucks behind the fold of skin above your ear canal. 4.
Insertion (domes/custom earmoulds with thin tubes) 1. Hold the thin tube where it bends, and gently push the dome into the ear canal. Push the dome far enough into the ear canal so that the thin tube lies flush with the head. 2. It is important that the tube and the dome fit correctly into your ear. 3. When the dome is place correctly, you should not be able to see the thin tube sticking out when facing a mirror.
Operation of the hearing instrument Scan a QR code with your smart phone and watch a instruction video. Volume control (optional) The volume control will allow the volume of hearing instruments to be increased or decreased. 1. To increase the volume, push the volume control up or move the wheel upwards. 2. To decrease the volume, push the volume control down or move the wheel downwards. When volume is increased or decreased, a beep signal will be heard for each incremental change.
Only applicable to wireless devices. If your hearing system supports wireless functionality and it is paired with wireless accessory like TV Streamer you can activate streaming mode. 1. Push and hold the push button for 2 seconds. 2. You will then hear short melody that indicates streaming mode. To switch back to environmental program push the push button shortly. Hearing Instrument will return to the default setting (programme one).
Telephone use Listen to radio or TV Finding the optimal position for holding a telephone may require practice for some individuals, and one or more of the following suggestions may be helpful. 1. Hold the telephone as you would normally. 2. Hold the telephone towards the top of the ear (closer to where the microphones are). 3. If whistling occurs, it may take a few seconds of holding the telephone in the same position before the hearing instrument eliminates the feedback. 4.
3. Place the magnets just below the telephone receiver. Make sure not to cover the microphone openings. If necessary, move the magnet to another position to improve ease of use and comfort while speaking. 4. If you are not satisfied with the strength of AutoPhone, you can reposition the AutoPhone magnet or add additional AutoPhone magnets.
i WARNING AutoPhone warnings 1. Keep magnets out of reach of pets, children and mentally challenged persons. If a magnet is swallowed, please seek advice from a medical practitioner. 2. The AutoPhone magnet may affect some medical devices or electronic systems. The manufacturer of any magnetically sensitive devices (e.g.
Telecoil (optional) Direct Audio Input (optional) If equipped, a telecoil can be activated by your hearing care professional and accessed through one of the additional programmes. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional telephone programme may help to improve speech understanding on the telephone. When using a telecoil programme, the receiver of the telephone may need to be held closer to the hearing instrument.
2. Once in place, move the boot in the direction of the battery compartment. 3. Gently click the audio boot onto the hearing instrument. Disconnecting audio boots 4. Press and hold the button on the front side of the audio boot. 5. Gently remove the audio boot from the hearing instrument. 2 3 4 5 Care and maintenance i Proper handling Your hearing instrument is protected by a layer of protective, hydrophobic nanocoat material.
Scan a QR code with your smart phone and watch a instruction video. Cleaning earmoulds 1. Remove the earmould and attached tubing from the hearing instruments prior to cleaning. 2. Clean the earmould using a mild soap, and rinse with lukewarm water. 3. After cleaning, dry earmoulds thoroughly and remove any residual water and debris from the tubing utilising an air bulb and wire loop. i Cleaning thin tubes and domes 1.
How to apply domes It is recommended that your hearing care professional change domes, as incorrect dome replacement could result in the dome falling out in the ear. Mini domes 1. Push the new dome over the flanges on the thin tube. 2. Make sure that the new dome is properly and securely mounted. 1 36 Standard domes Standard domes are mounted in a similar manner to mini domes, but a few extra steps are required. Tulip domes consist of two “petals”.
Only applicable to wireless devices i CAUTION General precaution (wireless hearing instrument): When the wireless function is activated, the device uses a low-powered digitally coded transmissions in order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be affected. In that case, move the hearing instrument away from the affected electronic device.
2. 3. 4. 5. 6. 40 Different types of radiation, e.g. from NMR, MRI or CT scanners, may damage the instrument. Therefore, do not wear the instrument during these or other corresponding scanning procedures. Other types of radiation (burglar alarms, room surveillance systems, radio equipment, mobile telephones etc.) will not damage the instrument. They could, however, momentarily affect the sound quality or create strange sounds from the instruments.
Troubleshooting Guide SYMPTOM No sound 42 CAUSE POSSIBLE REMEDY • Not turned on • Turn on by closing the battery door 12 • Dead battery • Replace battery 13 • Battery door will not close • Insert battery properly 13 • Blocked earmould or tube • Clean earmould or tube PAGE IN THIS USER GUIDE 34, 35 43
Troubleshooting Guide SYMPTOM Not loud enough 44 CAUSE POSSIBLE REMEDY PAGE IN THIS USER GUIDE • Incorrect earmould placement • Reinsert earmould • Blocked earmould or dome • Clean earmould, replace dome, replace filter • Blocked sound outlet filter • Change filter or consult your hearing care professional • Change in hearing sensitivity • Consult your hearing care professional • Excessive ear wax • Consult your physician 32 • Volume set too low • Increase the volume control if available or
Troubleshooting Guide SYMPTOM Excessive whistling / feedback 46 CAUSE POSSIBLE REMEDY PAGE IN THIS USER GUIDE • Incorrect earmould placement • Re-insert earmould carefully 16 • Incorrect dome placement • Re-insert dome 36 • Excessive ear wax • Consult your hearing care professional - • Feedback control may need adjustment • Consult your hearing care professional - • Earmould tubing worn or damaged • Consult your hearing care professional 34 • Thin tube connection loose • Change thin tub
Troubleshooting Guide SYMPTOM Sound distorted / not clear Wireless does not work CAUSE POSSIBLE REMEDY PAGE IN THIS USER GUIDE • Weak battery • Replace battery 13 • Improper earmould or dome fit • Consult your hearing care professional 16 • Hearing instrument damaged • Consult your hearing care professional - • Hearing instrument settings not optimal • Consult your hearing care professional 21 • Possible Root Cause - Device is in flight mode • For devices with push button: Open and close t
50 Technical Data Maximum output (2ccCoupler / IEC 60118-7) Battery size CI365-DIW Open, CI265-DIW Open 119 dB SPL (typical) 312 CI370-DVIW Open, CI270-DVIW Open SR1365-DI Open 123 dB SPL (typical) 13 SR1370-DVI Open, SR1270-DVI Open 126 dB SPL (typical) 13 Hearing Instrument Model Maximum output (2ccCoupler / IEC 60118-7) Battery size CI365-DIW, CI265-DIW SR1365-DI 123 dB SPL (typical) 312 CI370-DVIW, CI270-DVIW 127 dB SPL (typical) 13 CI380-DVIW, CI280-DVIW 130 dB SPL (typical) 13
Warranty and repairs Interton provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, Interton pledges to secure functionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global Compact initiative, Interton is committed to doing this in line with environment-friendly best practices.
i Be aware of information marked with the warning symbol i WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries. i Advice and tips on how to handle your hearing instrument better. Equipment includes RF transmitter. Please ask your local hearing care professional concerning disposal of your hearing instrument Product is a Type B applied part.
Any issues relating to the EU Medical Device Directive 93/42/EEC, or Council Directive 1999/5/EC on Radio Equipment and Telecommunications terminal equipment should be directed to Interton A/S. Worldwide headquarters Interton A/S | Lautrupbjerg 7 | DK-2750 Ballerup | Denmark Tel.: +45 45 75 1111 | Fax: +45 45 75 1119 | www.interton.com | CVR no. 55082715 400080000-GB-12.01-Rev.
