ENTIA™ 5536 DM PRI RAS Communications Controller Users Guide Document No.
NOTE See Appendix I for Regulatory Statements/Conditions that affect the operation of this product. The CE Declaration of Conformity can be found at www.iphase.
Copyright Notice © 2000, 2001, 2002 by Interphase Corporation. All rights reserved. Printed in the United States of America, 2002. This manual is licensed by Interphase to the user for internal use only and is protected by copyright. The user is authorized to download and print a copy of this manual if the user has purchased one or more of the Interphase products described herein. All copies of this manual shall include the copyright notice contained herein.
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Safety Precautions The following general safety precautions must be observed during all phases of operation of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture, and intended use of the equipment. Interphase Corporation assumes no liability for the user’s failure to comply with these requirements.
WARNING ■ The ISDN cable(s) must remain disconnected from the telecommunications system until the card has been installed in the system. ■ The installation of the card in the host system must be done in a way that ensures at least 2mm of air gap between the Printed Circuit Board (PCB) card and any other components in the host system, so that the unsafe area remains located only on the ISDN card.
WARNING This equipment generates, uses, and can radiate electromagnetic energy. It may cause or be susceptible to electromagnetic interference (EMI) if not installed and used in a cabinet with adequate EMI protection.
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1Contents Using This Guide ........................................................................................ vii Purpose .................................................................................................. vii Audience ............................................................................................... vii Admonition Conventions ................................................................... vii Text Conventions ............................................................
Contents Completing the MVIP Bus Connection ...................................... 25 CHAPTER 3 Connecting to the Line Overview ............................................................................................... 27 T1/PRI Line .......................................................................................... 27 Connection Methods ...................................................................... 27 Connecting Directly to the Line .............................................
Contents CHAPTER 5 Setting Up WAN Firmware and Hardware Overview................................................................................................71 Accessing Online Help ........................................................................71 Starting the WAN Adapters Setup Utility ........................................72 Firmware Management ........................................................................74 Hardware Management ...................................................
Contents Saving Call Setup Properties ...................................................... 107 Setting Up Outgoing Call Properties .............................................. 108 RAS Management ........................................................................ 108 Asynchronous Application Management ................................. 108 CHAPTER 7 Managing Serial Driver COM Ports Overview .............................................................................................
Contents Watching ISDN Ports and Channels ...............................................142 Watching ISDN PRI Layer 1 Alarms ..............................................144 Stopping and Freezing the Display ..................................................145 Changing Display Settings ................................................................145 Changing Watch Parameters .......................................................145 Changing Fonts Used for Display Text ...............................
Contents Alarm LEDs .................................................................................. 173 Error LEDs .................................................................................... 174 Loopback LEDs ............................................................................ 174 Statistics Parameters .................................................................... 175 APPENDIX F Quick Reference of Common Tasks Overview ............................................................
1Using This Guide Purpose This Users Guide provides information about the Interphase ENTIA™ DM RAS communications controller. It describes general features, hardware and software installation procedures (with safety precautions), and the software modules that comprise the product. It also provides detailed information about the external software interface and about how the software modules interact.
Text Conventions CAUTION The Caution admonition brings to your attention those items or steps that, if not properly followed, could cause problems in your machine’s configuration or operating system. WARNING The Warning admonition alerts you to steps or procedures that could be hazardous to your health, cause permanent damage to the equipment, or impose unpredictable results on the surrounding environment. Text Conventions The following conventions are used in this manual.
Using This Guide Pressing the return key (↵ Return) at the end of the command line entry is assumed, when not explicitly shown. For example: /bin/su is the same as: /bin/su ↵ Return Required user input, when mixed with program output, is printed in bold Courier type. Documentation Updates The latest documentation (in Adobe® Acrobat® pdf) for our current products are available on our WWW site.
Driver Updates 5. A new web page appears with a list of the latest released user guides available for the product. Click on the document you require. Driver Updates Contact our Technical Support Department at swlib@iphase.com to determine if updated drivers are available for your product. When contacting technical support, please be sure to provide your name, company name and address, phone number, product name, driver version (if applicable), OS and version (if applicable) and serial number.
1Introduction 1 Overview The Interphase 5536 DM RAS communications controller is a single-slot Peripheral Component Interconnect (PCI) add-on board for PCI-based PCs, servers, and workstations. Two versions of the 5536-DM RAS are available. One provides single-port Primary Rate Interface (PRI) connectivity. The other provides dual-port PRI connectivity. Both versions include 12 digital modems onboard that can be logically connected to 64-Kbps channels on Wide-Area Network (WAN) lines.
Overview The 5536-DM RAS software can provide secure connections by interfacing with a Security Dynamics® ACE/Agent® installed on the local machine. This ACE/Agent communicates with a Security Dynamics ACE/Server® located either on the local machine or anywhere on the local network. The board handles connections on ISDN B and D channels. The ISDN channels are accessible using RAS and digital modems.
Chapter 1: Introduction Figure 1-1.
Hardware Overview • CPU mother board: – RISC processor 32-bit PowerPC 403 GCX at 66 MHz – 32-bit local bus at 33 MHz – 8-Mbyte DRAM memory – 512 KB Flash EEPROM for boot code and modem firmware – PCI 2.
Chapter 1: Introduction Software Overview The software package supports up to four 5536-DM boards installed in a system. It handles three types of ports: • ISDN(x), for ISDN communications using RAS • DM(x), for digital modem communications using RAS • COM(x), for digital modem communications using COM ports The software package includes drivers, utilities, and a RAS management tool.
Software Overview – RAS support driver for digital modem communications • The SecurID support driver submits, in coordination with the SecurID support service, the security information to the ACE/Server through the local ACE/Agent, and gives the authentication result back to the RAS support driver, which will either carry on the connection or abort it. New PIN and Next Tokencode modes are not supported.
Chapter 1: Introduction RAS Management Tool The Virtual Motion Remote Access Manager Suite, by Acotec, is bundled with the software package. The Remote Access Manager Suite includes a set of resource management, access control, and usage accounting tools to help network administrators and Internet Service Providers manage Microsoft Windows NT dial-up RAS servers.
RAS Support Overview The Remote Access Manager Suite requires Windows NT 4.0 and the Windows NT Service Pack 3 or higher. For detailed information about the suite, see the Acotec Virtual Motion Remote Access Manager documentation included in PDF format on the 5536-DM RAS installation CD. RAS Support Overview The communications controller uses Microsoft RAS to provide remote user connections over ISDN lines. RAS enables the transport of TCP/IP, IPX/SPX, and NetBEUI protocols.
Chapter 1: Introduction Printing File sharing Host access Database E-mail Scheduling Remote Access Server (Windows NT Server) Up to 46 simultaneous clients (60 for Europe) ISDN Remote Client Internet Service Provider Figure 1-2. RAS Features SecurID Support Overview Security for connections to RAS Server is usually provided using the PPP authentication protocols (PAP, CHAP, or MSCHAP) processed by Microsoft RAS.
SecurID Support Overview The present documentation does not describe how to install and setup your ACE/Server and/or ACE/Agent. Please refer to the Security Dynamics documentation to properly configure these applications. NT Server / RAS SecurID Agent 56237 SECURID ISDN ENTIA ACE/Server 12345 SECURID Figure 1-3. SecurID configuration The SecurID support included in the 5536-DM RAS software provides stronger security for RAS access: ISDN RAS access only, digital modem RAS access only, or both.
Chapter 1: Introduction Figure 1-4. DialUp Dialog Box for SecurID Connection The User name field consists of: • The name of the RAS user as declared on the server side (NTuserid) • The name of the owner of the SecurID token as declared in the default login name field on the SecurID server (SDuserid) • The passcode received from the SecurID token at the time of the connection startup (SDpasscode). The passcode value changes every 60 seconds and its structure depends on the token type.
Minimum System Requirements • If the ACE/Server grants the access, the communication can continue with the Windows NT authentication phase. • If the ACE/Server refuses the access, the communication is immediately broken. When the connection is untrusted because of the passcode end-ofdelay, the remote client is not especially notified: the failure is a connection failure. It is the client’s responsibility to start the connection again. The RAS support driver can manage secured multilink connections as well.
Chapter 1: Introduction • Microsoft Windows NT Service Pack 3 or higher required for Acotec Remote Access Manager Suite bundled with the software 5536 PRI RAS Communications Controller Users Guide 13
Minimum System Requirements 14 Interphase Corporation
2Installing the Hardware 2 Overview You can install the communications controller board in any suitable PCI expansion slot. To install the board, follow these basic steps: 1. Verify that the system meets minimum requirements. 2. Inspect the board. 3. Install the board in a host expansion slot. 4. Connect the board to an MVIP Bus, if required. The tools required are a grounding strap and a #1 Phillips head screwdriver. Both are included in the product packaging.
Inspecting the Board Inspecting the Board Before installing the communications controller board in your computer, visually inspect it for any damage that might have occurred during shipment from the factory. CAUTION The board is packed in an antistatic bag to protect it during shipment. Keep the board in its protective antistatic bag until you are ready to install it in the host computer.
Chapter 2: Installing the Hardware Installing the Board WARNING Your computer operates at voltages that can be lethal. Follow all cautions and warnings in this installation procedure, both to protect yourself and prevent damage to your computer. Use only tools with nonconductive handles, or tools coated with, covered with, or made with nonconductive materials. Nonconductive materials are materials that do not conduct electric current, such as plastic, rubber and fiberglass.
Installing the Board 1. Turn off the computer’s power switch, and unplug the unit from its power source. Abcdefg Computers Abcdefg Computers Abcdefg Computers 1 Figure 2-1. Unplugging the Computer 2. Disconnect all cables connected to the main system unit, and remove the computer cover according to the manufacturer’s instructions.
Chapter 2: Installing the Hardware 2 2 2 Figure 2-2. Removing the Computer Cover 3. Locate a suitable PCI expansion slot, and remove the screw that attaches the expansion plate to the computer. Save the screw for Step 6. This board is a full-length PCI add-on card. Choose a slot in which the board will not be in contact with other elements of the motherboard, such as memory modules, connectors, or the host processor’s heat sink.
Installing the Board 4. Remove the expansion plate. 3 4 3 4 3 4 Figure 2-3.
Chapter 2: Installing the Hardware 5. Carefully remove the board from its antistatic bag, and position the board in the PCI expansion slot. Align the board’s connector pins with the slot’s receptacle; then press gently but firmly on the board to seat it in the slot. 6. Attach the board with the screw removed in step 3. 6 5 5 6 5 6 Figure 2-4.
Connecting to an MVIP Bus 7. Continue as follows: – If you want to connect the board to other 5536 WAN boards in the computer, skip to the next section, Connecting to an MVIP Bus. – Otherwise, replace the computer cover according to the manufacturer’s instructions. Then connect the board to the line, as described in Connecting to the Line on page 27. CAUTION Keep the computer closed while the board is running, so that the fan works properly and prevents overheating.
Chapter 2: Installing the Hardware For optimal electrical signal quality on the MVIP ribbon cable, you must place the MVIP boards in a specific order (depending on the number of connections) and electrically terminate two MVIP clock signals, as described in the following topics. MVIP Electrical Termination Requirements For systems with five or fewer MVIP Bus connections and less than 90 pF load on the clock lines, it is adequate to do the following: 1.
Connecting to an MVIP Bus Configuring MVIP Electrical Termination If this is the last board in a multiple MVIP Bus configuration, it requires electrical termination in the MVIP Bus. To provide the required electrical termination, place two jumpers on the two 2-pin connectors located next to the MVIP connector. Each jumper must be inserted perpendicular to the printed circuit board, as shown in the following figure: Figure 2-5.
Chapter 2: Installing the Hardware Modem Connection LEDs The 5536-DM RAS provides an LED for each modem included on the board (for example, 12 LEDs for 12 modems). These LEDs turn on when a modem has established a connection on the MVIP Bus. They turn off when the modem has interrupted the connection. Completing the MVIP Bus Connection To create a dedicated interconnection among MVIP boards, connect a ribbon cable to the 40-pin, double-row, right-angled headers on the top edges of the boards.
Connecting to an MVIP Bus 26 Interphase Corporation
3Connecting to the Line 3 Overview The methods for connecting your 5536 board to the line depend on whether your carrier provides a T1/PRI line or an E1/PRI line.
T1/PRI Line If the distance is more than 655 feet or 200 meters (up to 6200 feet or 1.8 kilometers), you must connect the board in a DS1 (long haul) configuration. In the DS1 configuration, a Channel Service Unit (CSU) must translate the short haul DSX1 interface to support the longer distance. The 5536-DM RAS board includes an internal CSU, which enables it to connect directly to the T1/PRI line in a DS1 configuration.
Chapter 3: Connecting to the Line Connecting Directly in a DSX1 Configuration You can connect the board directly to the T1/PRI line without using a CSU if the distance to your carrier is less than 655 feet or 200 meters. The line will be in a DSX1 configuration, as shown in the following illustration: Less than 655 feet (200m) WAN Adapter Telco Figure 3-1. Direct DSX1 Connection to the Line Connecting Directly in a DS1 Configuration If the distance to your carrier is up to 6200 feet (1.
T1/PRI Line your carrier exceeds 6200 feet or 1.8 kilometers but is less than 6855 feet or 2.0 kilometers.) The following illustration shows a connection to the T1/PRI line through an external CSU: Less than 655 feet (200m) WAN Adapter Up to 6200 feet (1.8 km) CSU Telco Figure 3-3. DS1 Connection Through an External CSU WARNING To avoid harming the WAN, you must first contact your carrier for approval before connecting the CSU to the line. CAUTION In accordance with FCC Rules, Part 68.
Chapter 3: Connecting to the Line T1/PRI Cabling Requirements The cable between the board and the carrier or the CSU must meet the following standard T1 attenuation and transmission requirements: • 100 Ohms • Two twisted pairs, category 3 or higher • Maximum length: 655 feet (200 m) without a CSU, or 6200 feet (1800 meters) with a CSU Measure and record the actual cable length between the board and the carrier or the CSU. You will need this information when you configure the line profile parameters.
E1/PRI Line E1/PRI Line When you connect the board to an E1/PRI line, first determine the appropriate connection method, cabling requirements, and link requirements. Connection Method Generally, your E1/PRI carrier provides a Network Termination 1 (NT1) device to interface between the WAN board and the metallic interface of the WAN. You need to connect the WAN board to the NT1, as shown in the following illustration: WAN Adapter Telco NTI Figure 3-4.
Chapter 3: Connecting to the Line E1 Link Requirements If the board connects to the E1 line, the board and NT1 must be configured with several common parameters to interoperate. The board’s E1 parameters are in accordance with the IUT-T I 431 recommendation, as follows: • Line coding: HDB3, according to IUT-T G.703 • Frame format: according to IUT-T G.704 • CRC4 to Non-CRC4 operation: according to IUT-T G.706 An.
Connector Pinouts Connector Pinouts The following illustration of the board’s faceplate shows the board’s connectors and connector pins: Pin 8 7 6 5 4 3 2 1 Signal 8 Tx out (tip) Tx out (ring) Rx in (tip) Rx in (ring) 1 LEDs 1, 2, 3 & 4 (Port #0) Port #0 (RJ48C) LEDs 5, 6, 7 & 8 (Port #1) RJ48C Pinout Port #1 (RJ48C) Figure 3-5. Faceplate and Connector Pinouts The board’s connectors follow the RJ48C specification.
Chapter 3: Connecting to the Line Connecting to the Network WARNING Before connecting the cable, read Telephone Lines Unsafe Voltages in the Safety Precautions section at the front of this manual. With the board installed, you are ready to connect to the network, as follows: 1. Obtain the cable required for your type of connection, as described in T1 Link Requirements on page 31 or E1/PRI Cabling Requirements on page 32. 2. Attach the appropriate RJ48C-compliant connector to the board. 3.
Connecting to the Network 36 Interphase Corporation
4Installing the Software 4 Overview This chapter describes the procedures for installing and setting up your 5536 software on Microsoft Windows NT 4.0 workstations. Use this process to install the Base driver (along with the Serial driver and utilities), the ISDN RAS support driver, the Digital Modem RAS support driver, the SecurID support driver and service, and the Acotec Virtual Motion Remote Access Manager Suite. This chapter also explains how to remove 5536 software, if required.
Verifying Minimum Requirements Review the Read Me text file on the 5536-DM RAS installation CD before installing the software. It contains information about the files included on the CD. Also, if Read Me First documentation is included in your installation kit, review it for information about changes and updates made to this Users Guide after the print date.
Chapter 4: Installing the Software Installing the Drivers NOTE Before you start, make sure the communications controller is installed in your machine, and that you are logged on with administrator rights to the Windows NT 4.0 system. To install the appropriate drivers: 1. From the Start menu, select Settings, and then Control Panel.
Installing the Drivers the Adapters tab to display the Network Adapters dialog box: Figure 4-1. Network Adapters Dialog Box 2. Click Add to begin loading the drivers.
Chapter 4: Installing the Software The system creates a driver list in the Select Network Adapter dialog box: Figure 4-2. Network Adapters List 3. Click Have Disk.
Installing the Drivers Figure 4-3. Insert Disk Dialog Box 4. Insert the installation CD-ROM, and change the installation path to [drive]:\5536 (where [drive] is the CD-ROM drive—for example, D:\5536.) Then click OK. 5. The Select OEM Option dialog box appears, listing available Interphase RAS Support drivers: Figure 4-4.
Chapter 4: Installing the Software You can install the 5536 Digital Modem RAS Support driver, the 553x ISDN RAS Support driver, or both drivers, depending on your needs. However, you can select only one driver to install at a time. 6. Select the RAS Support driver you want to install at this time, and click OK. – Next, if you are installing the first RAS support driver, the Interphase 553X Base driver dialog box appears. Continue to Step 7.
Setting Up Card and Port Properties The installation program copies product files to installation directory, and creates a program group in the Windows NT Start menu. To continue the software installation, set up the card and port properties as described in the next section, Setting Up Card and Port Properties. Setting Up Card and Port Properties After the initial driver software is installed as described in Installing the Drivers, the WAN Adapters Setup dialog box appears: Figure 4-6.
Chapter 4: Installing the Software This dialog box enables you to set up 5536 firmware and hardware. The board name is displayed in the Cards section. NOTE If the Cards list is empty, the board might not be properly installed. See Problems and Possible Solutions on page 123 for information about correcting the problem. Use the Cards section to do the following tasks: • If your board is connected to an MVIP Bus, enable the MVIP bus connection. • Set up ISDN port properties.
Setting Up Card and Port Properties The Card Properties dialog box appears: Figure 4-7. Card Properties Dialog Box 2. Select the MVIP Bus connected field (in the Bus section) by clicking on the checkbox. 3. Click OK to save the connection and return to the WAN Adapters Setup dialog box. Configuring ISDN Port Properties ISDN port properties must always be configured for both Digital Modem and ISDN RAS support drivers. Configure ISDN port properties as follows: 1.
Chapter 4: Installing the Software Figure 4-8. ISDN PRI Port Properties 2. Depending on your geographic location and other considerations, change the default switch type and/or other parameters, as needed. If you selected a North American switch type, use the DS1 properties button to activate the board’s internal CSU for port connections. For detailed information about ISDN PRI port properties, see Setting Up ISDN Port Properties on page 80.
Setting Up Card and Port Properties 4. If the board has dual ISDN ports, repeat Steps 1 through 3 to configure the remaining ISDN PRI port. Next, continue to Configuring Digital Modem Port Properties if you are (or will be) installing the Digital Modem RAS Support driver. If you do not plan to install the Digital Modem RAS Support driver, or have already configured digital modem port properties, go to Completing the WAN Setup on page 49.
Chapter 4: Installing the Software – For North America and Japan, select µ Law (Mu Law). 3. Click OK. If you have not yet configured the board’s ISDN port properties, do so now, as described in Configuring ISDN Port Properties on page 46. Otherwise, continue to the next topic. Completing the WAN Setup When WAN card and port properties are configured as needed, do the following to complete the WAN setup: 1. Click OK in the WAN Adapters Setup dialog box. The setup software finds firmware for the board.
Setting Up RAS Support Properties Setting Up RAS Support Properties After you finish configuring port properties for RAS support drivers (or after you select the second RAS support driver to install), the RAS Support General dialog box appears: Figure 4-11.
Chapter 4: Installing the Software For the Digital Modem RAS Support driver, the driver name in the title bar is 5536 DM RAS Support. For the ISDN RAS Support driver, the driver name is 553x ISDN RAS Support. The contents of the dialog box are the same for both drivers. The RAS support setup is done automatically. The RAS Support General dialog box enables you verify RAS support properties for the driver you are configuring.
Setting Up RAS Support Properties – If RAS is not installed, a message informs you that RAS support setup is complete, and states that Remote Access Services (RAS) setup must now be installed. Click OK. Then continue to step 4. – If RAS is installed, a message informs you that RAS support setup is complete, and states that Remote Access Services (RAS) setup must now be invoked. Click OK. Then skip to Setting Up Channels as RAS Ports on page 53. 4.
Chapter 4: Installing the Software Setting Up Channels as RAS Ports After you respond OK to the message that Remote Access Service must be invoked, or click Continue to complete the RAS installation, either the Remote Access Setup dialog box or the Add RAS Device dialog box appears. This sequence depends on whether a RAS device is configured in the machine. To set up ISDN or digital modem channels as RAS ports, do the following: 1.
Setting Up Channels as RAS Ports Figure 4-13. Add RAS Device Dialog Box In the RAS Capable Devices field, the device name indicates the first available channel type and number. (For example, ISDN1 - IPHISDN indicates ISDN B channel 1, or DM1-IPHDM indicates digital modem channel 1.) 2. Click OK to select the displayed channel to add as a RAS port. (Or select a different channel and click OK.
Chapter 4: Installing the Software The Remote Access Setup dialog box appears, with the selected channel listed as a RAS port, as follows: Figure 4-14. Remote Access Setup Dialog Box 3. Click Configure to set up the port’s connection mode. The Configure Port Usage dialog box appears: Figure 4-15.
Setting Up Channels as RAS Ports 4. Select a port usage option, and click OK. The Remote Access Setup dialog box reappears. 5. To quickly add and configure remaining channels as RAS ports with the same properties as a configured port, do the following: a. Select the port whose properties you want to copy, and click the Clone button. The next available channel is added to the port list. The port usage properties are copied from the selected port. b.
Chapter 4: Installing the Software Figure 4-16. Network Configuration Dialog Box For NT Servers, this dialog box includes the Enable Multilink option. The multilink function allows multiple digital modem or ISDN B channels to make one logical network connection. It aggregates B channels to increase the bandwidth of PPP links. b. Configure network settings as needed for your system. For detailed network configuration information, click the Help button to access Microsoft’s online help.
Setting Up Channels as RAS Ports c. Click OK to save the network configuration. d. Depending on the network settings you configured, several configuration dialog boxes may appear. Configure additional settings as needed. e. When the Remote Access Setup dialog box reappears, click Continue. f. If you receive prompts to confirm network settings, respond as needed for your network configuration. g.
Chapter 4: Installing the Software – If you do not need to install another RAS support driver, skip to Completing the Software Installation on page 62. Installing the Remote Access Manager Suite The Acotec Virtual Motion Remote Access Manager Suite is bundled with the 5536-DM RAS software. (For an overview of the Remote Access Manager Suite, see RAS Management Tool on page 7.) The Remote Access Manager Suite Setup program starts automatically after you install the first RAS support driver.
Installing the Remote Access Manager Suite To install the Remote Access Manager Suite, do the following: 1. When the Virtual Motion Remote Access Manager Suite Setup dialog box appears, click Next to continue. 2. On the Acotec License Software Agreement dialog box, review the agreement and click Yes to accept the terms. 3. On the Choose Components dialog box, select the programs you want Setup to install, and click Next. 4. On the Enter License Key dialog box, enter the product license key.
Chapter 4: Installing the Software CAUTION You must finish installing the driver(s) before restarting the system, or the driver installation will be incomplete. When the Network Adapters dialog box appears, do either of the following, depending on whether you need to install another RAS support driver: • If you do need to install another RAS support driver, install it now. Return to step 2 on page 40 of Installing the Drivers, and repeat the installation and configuration procedures for the second driver.
Completing the Software Installation Completing the Software Installation After you have configured all of the software you have chosen to install, the Network Adapters dialog box appears: Figure 4-17. Network Adapter Drivers List The Network Adapters list displays the driver(s) you installed (Interphase 5536 Digital Modem RAS support and/or Interphase 553X ISDN RAS support).
Chapter 4: Installing the Software Do the following to make the installation settings take effect: 1. On the Network Adapters dialog box, click Close. After the software is fully installed, a message informs you that you must shut down and restart your computer before the settings take effect. 2. Continue as follows: – If the system is a basic Windows NT system, without the Windows NT Service Pack installed, click Yes to restart the computer. – If the Windows NT Service Pack is installed, click No.
Completing the Software Installation In addition, you may need to do one or all of the following, depending on your board and system configuration: • If your board is connected to an MVIP Bus, the MVIP Bus connection must be enabled so the software recognizes the Bus connection. If you need to enable or disable the Bus connection, see Setting Up Card Properties on page 77. • If you need to activate the internal CSU included on the board, see Editing DS1 Properties on page 82.
Chapter 4: Installing the Software Removing the Drivers If you no longer use the communications controller, do the following to remove the Base driver (including the Serial Driver and utilities) and the RAS support drivers (Digital Modem and/or ISDN RAS support): NOTE As long as one of the RAS Support drivers is still installed, the Base driver remains installed. The Base driver is automatically removed when you remove the second (and last) RAS Support driver. 1.
Removing the Drivers Figure 4-18. Removing a RAS Support Driver 3. Select the RAS Support driver to remove, and click Remove. You can select either the ISDN RAS support driver or the Digital Modem RAS support driver first. A warning informs you that this action will permanently remove the component from the system, and asks if you want to continue.
Chapter 4: Installing the Software NOTE If the driver software is only partially installed, the driver will not appear in the Network Adapters list. To remove the driver(s) in the case of a partial installation, use the Add/Remove Programs function in the Windows NT Control Panel. 4. Click Yes to continue the driver removal. – If a remaining RAS support driver is still installed in the system, the Network Adapters dialog box reappears. If you need to remove the remaining driver, return to step 3.
Removing the Drivers a. Click Continue. The following pop-up prompts you to confirm the card(s) removal and driver deletion: Figure 4-20. Removal Confirmation Message b. To confirm the deletion, click Yes. Upon confirmation, the system does the following: – Deletes product files and the Base driver program group from the Start menu – Dynamically unloads the drivers from memory – Cleans up the registry When the removal process is finished, the Adapters dialog box reappears. 6.
Chapter 4: Installing the Software a. Click OK to continue. b. When prompted to restart the computer, click No. c. Remove the Acotec Virtual Motion Remote Access Manager. (In the Windows NT Control Panel, select Add/Remove Programs, then the Install/Uninstall tab. Follow online instructions to uninstall the Remote Access Manager Suite components.) d. Remove Remote Access Service, as described in Microsoft documentation and online help. 8.
Removing the Drivers 70 Interphase Corporation
5Setting Up WAN Firmware and Hardware 5 Overview The WAN Adapters Setup utility enables you to manage hardware and firmware for 5536-DM RAS communication controllers, and make configuration changes after completing the software installation. Use this utility to add 5536-DM RAS boards and their firmware to the operating system. Also use this utility to remove 5536-DM RAS boards or to make other changes to card and port properties.
Starting the WAN Adapters Setup Utility Starting the WAN Adapters Setup Utility NOTE The 5536-DM RAS is listed as the 5536-1P-PRI or 5536-2PPRI in WAN Adapters Setup dialog boxes. Start the WAN Adapters Setup utility in either of the following ways: • From the Start menu, select Settings, and then Control Panel. Then double-click the WAN Setup icon. • From the Start menu, select Programs, then Interphase WAN Adapters, and then WAN Setup.
Chapter 5: Setting Up WAN Firmware and Hardware When you start the utility, the WAN Adapters Setup dialog box appears: Figure 5-1. WAN Adapters Setup Dialog Box The WAN Adapters setup dialog box contains two sections: • The Firmware section is for firmware management. • The Cards section is for hardware management. This section displays the Interphase WAN cards you have installed and their communication ports.
Firmware Management Firmware Management The Firmware section of the WAN Adapters Setup dialog box displays firmware information for the WAN card selected in the Cards section. It displays the protocols you can use with the card, and their status. You can view the firmware status, reload the firmware, or change the firmware.
Chapter 5: Setting Up WAN Firmware and Hardware Use the following buttons to set up firmware information: Click... To do this... Load Download the current firmware to the selected card. CAUTION: This option disconnects all current RASconnected users and disables the RAS Server. After a firmware download, the RAS Server must be re-enabled by being stopped and restarted, as follows: 1. From the Start menu, select Settings, and then Control Panel.
Hardware Management Hardware Management The Cards section of the WAN Adapters Setup dialog box displays all the 5536 WAN boards installed in the machine, their status, and their available communication ports. The Firmware section displays information about the board selected in the Cards section. You can use the buttons in the Cards section to add, remove, or configure WAN boards.
Chapter 5: Setting Up WAN Firmware and Hardware Click... To do this... Properties Configure a board’s hardware or port properties. You can also use this button to access the Call Setup dialog box, as described in Setting Up Calls on page 89. Setting Up Card Properties Use the Card Properties dialog box to view the board’s hardware properties.
Hardware Management Most of the card properties are determined by hardware features and cannot be changed. Only the MVIP Bus connected field and the Digital Modems fields can be changed. The following topics provide detailed information about changing the MVIP Bus connection or digital modem setup. Enabling or Disabling the MVIP Bus Connection If the board is connected to an MVIP Bus, enable the bus connection by selecting the MVIP Bus connected field on the Card Properties dialog box.
Chapter 5: Setting Up WAN Firmware and Hardware 2. In the First Port field, if you do not want to use the displayed port number as the first digital modem COM port, select the port number to be used instead. The COM port name indicates the number of the 5536 WAN board in the machine (starting at 0) and the port number on the board (starting at 01). The first digit is for the board number; the second and third digits are for the port number.
Hardware Management Setting Up ISDN Port Properties If the 553x ISDN RAS Support driver is installed on the machine, you can use the WAN Adapters Setup Utility to set up the board’s port properties. NOTE Before you configure your ISDN PRI line, first obtain the switch type and other necessary information about your subscription from your ISDN provider. To display the ISDN PRI Port Properties dialog box: 1.
Chapter 5: Setting Up WAN Firmware and Hardware Use the ISDN PRI Port Properties dialog box to view and set the ISDN port switch type. Also, in Europe, use this dialog box to select up the CRC type, or, in the US, to set up the CSU properties. The following topics provide detailed information about the setup parameters available on this dialog box.
Hardware Management If you change to a switch type that uses fewer ISDN B channels, you must remove unused ISDN and digital modem RAS ports after saving WAN setup changes. If you change to a switch type that uses more ISDN B channels, you must add ISDN and digital modem RAS ports after saving changes. This is because the number of ISDN B channels available as RAS ports differs in different locations (23 in North America and Japan; 30 in Europe and Australia).
Chapter 5: Setting Up WAN Firmware and Hardware Figure 5-4. DS1 Properties Clock Settings, Line Framing, and Line Code parameters are physical level parameters, which cannot be modified on a PRI Line. Selecting the CRC Type If your location is Europe, you should select the correct CRC type. The CRC type depends on the country: • For European countries other than France, select CRC4. • For France, deselect CRC4.
Hardware Management Configuring the CSU If you have selected an American switch type, you can edit CSU properties for the board. DS1 is the long haul configuration used for connecting the board to a T1/PRI line. If the board is connected directly to the line in a standard DS1 configuration, the board’s internal CSU must be activated for each PRI port. (For more information about line connections, see T1/PRI Line on page 27.
Chapter 5: Setting Up WAN Firmware and Hardware Option Description Facility Data Link Protocol(s) Facility Data Link protocols are used to exchange messages between the board and the remote end of the network. These messages are issued by the Telco to put the board in loopback mode for testing when problems occur. They are also used to transmit statistics about physical transmission errors on the line. Two protocols are available for the facility data link: ANSI-T1-403 and ATT-54016.
Hardware Management Cards section of the WAN Adapters setup dialog box, as shown in the following illustration: Figure 5-5. Digital Modem Port Selection 2. Click the Properties button in the Cards section. The Digital Modem Properties dialog box appears. Figure 5-6.
Chapter 5: Setting Up WAN Firmware and Hardware 3. To set the speech coding law, select A Law for Europe and Australia, or select µ Law (Mu law) for North America and Japan. 4. Click OK. 5. Repeat Steps 1 through 4 for the digital modems of any other installed 5536-DM RAS boards. Saving WAN Setup Properties Save any changes to WAN firmware, card, and port properties as follows: 1. Apply the changes by clicking the Apply button. 2. Reload the firmware on the card by clicking the Load button.
Saving WAN Setup Properties d. When a message informs you that RAS is being stopped, select Remote Access Server and click Start. e. Select Virtual Motion RAS Port Manager and click Start. 5. If you changed the switch type of the ISDN ports, restart your computer.
6Setting Up Calls 6 Overview This chapter provides detailed information about setting up outgoing and incoming calls managed by the communications controller. It describes procedures for setting up RAS ports and RAS Support properties, and for setting up call properties.
Setting Up or Removing Channels as RAS Ports Setting Up or Removing Channels as RAS Ports If you need to add ISDN or digital modem channels as RAScapable devices after software installation, use the Remote Access Setup dialog box and the Add RAS Device dialog box to set up the channels as RAS ports. You can also use the Remote Access Setup dialog box to remove channels from the RAS device list so that the channels are no longer designated as RAS devices.
Chapter 6: Setting Up Calls 3. Select Remote Access Service from the list of services, and click the Properties button. The Remote Access Setup dialog box appears. 4. Click Add to add a channel as a RAS device. The Add RAS Device dialog box appears: Figure 6-1. Add RAS Device Dialog Box The RAS Capable Devices field lists the available RAScapable ISDN or digital modem channels. Device names indicate the ISDN B or digital modem channel number and the RAS support driver type.
Setting Up or Removing Channels as RAS Ports The Remote Access Setup dialog box appears, with the selected channel listed as a RAS port, as follows: Figure 6-2. Remote Access Setup Dialog Box 6. Click Configure to set up the port’s connection mode. The Configure Port Usage dialog box appears: Figure 6-3. Configure Port Usage Dialog Box 7. Select a port usage option, and click OK.
Chapter 6: Setting Up Calls The Remote Access Setup dialog box reappears. 8. To quickly add and configure remaining channels as RAS ports with the same properties as a configured port, do the following: a. Select the port whose properties you want to copy, and click the Clone button. The next available channel is added to the port list. The port usage properties are copied from the selected port. b. Click the Clone button repeatedly until you have configured all the RAS ports you need.
Setting Up or Removing Channels as RAS Ports Removing RAS Port Designations If you need to remove a channel from the RAS device list, do the following: 1. Access the Remote Access Setup dialog box, as described in Steps 1 through 3 of Setting Up RAS Port Designations on page 90. 2. Select the channel in the list on the Remote Access Setup dialog box, and click Remove. 3. When you have finished removing RAS ports, on the Remote Access Setup dialog box, click Continue.
Chapter 6: Setting Up Calls Setting Up RAS Support Properties Using the Interphase RAS support dialogs, you can set up general RAS support properties for incoming ISDN and digital modem RAS support calls. You can also configure incoming call filters for ISDN calls. Setting Up General RAS Support Properties To set up general RAS support properties for ISDN or digital modem RAS support calls: 1. From the Start menu, select Settings, and then Control Panel.
Setting Up RAS Support Properties Following is an illustration of the two versions of the General dialog box: Figure 6-4.
Chapter 6: Setting Up Calls 4. View or configure general ISDN or Digital Modem RAS support parameters, as described in the following table: Use this Parameter.. Adapter To do the following... Identify the status and network name of the 5536 driver. The LED represents the driver status. Green means that the driver is running, and gray means that it is not running. The numeric suffix in the name is the logical network adapter number assigned by Windows NT.
Setting Up RAS Support Properties You are prompted to restart the computer. 6. Continue as follows: – If the system is a basic Windows NT system, without the Windows NT Service Pack installed, click Yes to restart the computer. – If the Windows NT Service Pack is installed, click No. Then reinstall the Service Pack. (Service Pack 3 or higher is recommended.) Restart the system when prompted after you complete the Service Pack installation.
Chapter 6: Setting Up Calls 1. From the Start menu, select Settings, and then Control Panel. Then double-click the Network icon, and select the Adapters tab. 2. In the Network Adapters dialog box, select Interphase 553x ISDN RAS Support, and click the Properties button. 3. When the RAS Support General dialog box appears, select the Incoming Filter tab. The Incoming Filter dialog box appears: Figure 6-5.
Setting Up RAS Support Properties In the Incoming Filter dialog box, call numbers to be accepted by the ISDN RAS driver appear on the Filtering list. The driver can accept up to 1,024 numbers. If the Filtering list is blank, calling numbers will not be filtered for the driver. You can add, replace, move, and remove incoming call numbers to be accepted by the ISDN RAS driver, as described in the topics that follow. You can also access this dialog box for the Digital Modem RAS Support driver.
Chapter 6: Setting Up Calls Moving an Incoming Call Number Up or Down To rearrange incoming call numbers in the Filtering list, select the number you want to move, and click the Up or Down button. Removing an Incoming Call Number To remove an incoming call number from the Filtering list, select the number you want to remove, and click Remove. (You can remove only one number at a time.
Setting Up Call Properties • From the Card Properties dialog box, click the Call Setup button. Following is the Call Setup dialog box. Figure 6-6. Call Setup Dialog Box This dialog box includes columns displaying call setup properties on the left side and input fields to use for specifying call properties on the right side.
Chapter 6: Setting Up Calls Call Setup Display Columns On the left side of the Call Setup dialog box, a tree view graphically lists the 5536 WAN cards installed in the computer. The following table provides information about the columns in the tree view. Column Function Cards Displays all of the 5536 WAN cards detected in the computer. Services Displays the list of services installed for each card.
Setting Up Call Properties Column Function Channel Type Identifies the types of call the card accepts on a Port or a Service: • Data 64K or data 56K • Speech or 3Khz Local subscriber number 104 Displays local subscriber numbers used to route incoming calls to specific ports.
Chapter 6: Setting Up Calls Call Setup Fields The fields available on the right side of the Call Setup dialog box depend on the service or port selected on the left side. The following table provides information about Call Setup fields: Field Description Channel type The selected channel types determine the types of incoming calls the card accepts on the port(s) or service selected in the tree view.
Setting Up Call Properties Field Description Local Subscriber Number Enter the local subscriber number(s) for a port to route an incoming call to that port when several ports are able to accept the call. The local subscriber number(s) must match the subscription number(s) your local Telco has assigned to your line. This field is available only at the port level. If multiple types of ports accept the same channel type, it is required for each affected port. Otherwise, it is optional.
Chapter 6: Setting Up Calls NOTE Make sure that each channel type selected for each digital modem port is also selected for the DM Support service. Otherwise, calls of that type will be rejected for the port. Filtering is first applied at the DM Support Service level. If this filtering is accepted, then filtering is applied at the digital modem port levels. After changing call setup properties, save and activate settings as described in the next section, Saving Call Setup Properties.
Setting Up Outgoing Call Properties Setting Up Outgoing Call Properties Outgoing calls handled by the communications controller are configured using either RAS management or asynchronous application management. Both of these methods are standard Microsoft NT operations, and do not require customized configuration. RAS Management The Windows NT Dial-Up Networking feature handles outgoing calls using RAS.
7Managing Serial Driver COM Ports 7 Overview The Serial driver for the communications controller is automatically installed with the Base driver software. The Serial driver emulates COM ports (serial ports) connected to the digital modems on the board, which includes from 12 to 30 digital modems. The Serial driver emulates COM ports on ISDN B channels.
Setting Up Serial Driver COM Ports Setting Up Serial Driver COM Ports During software installation, eight Serial COM driver ports are assigned to the board. The Serial driver can emulate from 0 to 30 COM ports to be used by the digital modems on the board. You can change the Serial driver COM port assignment using the WAN Adapters Setup utility. For information about assigning Serial driver COM ports to the board, see Setting Up Card Properties on page 77.
Chapter 7: Managing Serial Driver COM Ports 4. When you are prompted to choose a port on which to run detection, select the port where you want to declare a modem. Serial driver COM ports are named COMixx, where i is the card number and xx is the port number. Card numbers start with 0; port numbers start with 01. To be available, Serial driver COM ports must be assigned to the board. By default, eight Serial driver COM ports (COMi01–COMi08) are assigned to each 5536-DM WAN board.
Declaring Serial Driver Modems in Windows NT 9. When a message informs you that the modem has been set up successfully, click Finish. The Modems Properties dialog box appears, listing the installed digital modems and their attached COM ports, as follows: Figure 7-1. List of Modems Installed If needed, use the Properties or Dialing Properties button to set up modem or dialing properties. For information, see Microsoft online Help. 10. When you are finished with the modem setup, click Close. 11.
Chapter 7: Managing Serial Driver COM Ports up networking needs to be configured because the list of installed modems has changed, and asks if you would like to do this now. Dial-up networking is a RAS function, which is not used with the Serial driver COM ports associated with the Interphase Digital Modem. To ignore the prompt and finish the Serial driver digital modem installation, click No. (Responding Yes opens the Remote Access Setup dialog box, which is used to configure digital modem RAS ports.
Verifying COM Ports NOTE HyperTerminal is a standard feature of Windows NT. If it is not present in the Accessories menu, it can be installed. To install HyperTerminal, open the Control Panel. Select Add-Remove, and Windows NT Setup. Then select HyperTerminal in the Communications dialog box. 2. Enter a name you want to use to save the file, and click OK. (The name must contain at least one character.) The Connect To dialog box appears: Figure 7-2.
Chapter 7: Managing Serial Driver COM Ports 4. Click OK to confirm the parameters. (The parameters are generally correct.) The HyperTerminal window reappears, with the cursor in the active mode. 5. Type at (lower or upper case) and press Enter. OK appears below the command. The status bar at the bottom of the window indicates that you are connected, and displays the duration of the connection, as shown in the following illustration: Figure 7-3.
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8Troubleshooting 8 Overview This chapter provides possible solutions for common problems you might encounter while installing and operating your communications controller. Before proceeding with troubleshooting, make sure you have carefully followed the steps for installing and setting up the hardware and software, and have rebooted the system. Also, check the system log to determine what kind of errors, if any, are being recorded.
Interpreting LEDs Interpreting LEDs The 5536-DM RAS board provides four LEDs above each PRI port: LED1 LED2 LED3 LED4 Figure 8-1. LED Arrangement LED functions differ depending on whether the board is configured with a T1/PRI interface, an E1/PRI interface with CRC4, or an E1/PRI interface without CRC. T1/PRI Interface On cards with a T1/PRI interface, the LEDs for each port function as follows: LED Color Meaning if the LED is ON... 1 Green Clock is synchronized.
Chapter 8: Troubleshooting LED 4 Color Meaning if the LED is ON... Red Loss Of Signal (LOS), indicating no electrical power is detected on the line. In their operational state, the LEDs are as follows: LED Color State must be... 1 Green On 2 Green On 3 Yellow Off 4 Red Off The following table describes the board status when the sequence of LEDs appears as follows: LED1 LED2 LED3 LED4 Meaning On On Off Off Board is operational.
Interpreting LEDs E1/PRI Interface With CRC4 On cards with an E1/PRI interface and CRC4 (most European countries other than France), the LEDs for each port function as follows: LED Color Meaning if the LED is ON... 1 Green Clock is synchronized. 2 Green Physical layer is active. 3 Yellow Your ISDN provider is sending an RAI alarm to the board. 4 Red Error: CRC4 not found. In their operational state, the LEDs are as follows: LED Color State must be...
Chapter 8: Troubleshooting LED1 LED2 LED3 LED4 Meaning On Off On Off Remote Alarm Indication (RAI). Your ISDN provider has synchronization problems and is reporting this problem to you. On Off Off On Your E1/PRI line does not support CRC4 functionality. Deselect the CRC4 option. (See Setting Up ISDN Port Properties on page 80.) Off Off Off Off No electrical signal is on the E1/PRI line. Make sure your cable is plugged in correctly.
Interpreting LEDs LED 4 Color State must be... Red Off The following table describes the board status when the sequence of LEDs appears as follows: LED1 LED2 LED3 LED4 Meaning On On Off Off Board is operational. On Off On Off Your E1/PRI line requires CRC4. Select the CRC4 option. (See Setting Up ISDN Port Properties on page 80.) On Off Off Off Your E1/PRI line requires CRC4. Select the CRC4 option. (See Setting Up ISDN Port Properties on page 80.
Chapter 8: Troubleshooting Problems and Possible Solutions Problem Possible Solution(s) The card is not detected during software installation This problem occurs if the system does not detect the board after the setup program copies initial driver files to the installation directory. (The card list is empty on the WAN Adapters Setup dialog box, as described in Installing the Software on page 37.) When a message tells you to add a card: 1. Click OK. 2.
Problems and Possible Solutions Problem Possible Solution(s) LoopTest failed 1. Check the cable connection between the board and the ISDN network. 2. Make sure the ISDN switch type configured for the board matches the switch the board is using. 3. Check the phone number. 4. For more detailed information, see Understanding LoopTest Messages on page 158. ISDN RAS Dialout failed The following possible solutions assume a successful LoopTest.
Chapter 8: Troubleshooting Problem Possible Solution(s) Digital Modem RAS Dial-out failed The following possible solutions assume a successful LoopTest. (If you do not know how to access the Remote Access Setup dialog box or otherwise check the following items, see Index of Common Tasks on page 177.) 1. Make sure the remote called number is equipped with a modem. 2. Make sure the correct speech coding law for digital modem channels is selected in Digital Modems Properties dialog box.
Problems and Possible Solutions Problem Possible Solution(s) ISDN remote station failed to connect to the RAS Server If you do not know how to access the Remote Access Setup dialog box or otherwise check the following items, see Index of Common Tasks on page 177. 1. Use the Windows NT Event Viewer to see if the Remote Access Service is successfully initialized. 2. Make sure at least one ISDN RAS port is allowed to accept incoming calls.
Chapter 8: Troubleshooting Problem Possible Solution(s) PSTN remote station failed to connect to the RAS Server If you do not know how to access the Remote Access Setup dialog box or otherwise check the following items, see Index of Common Tasks on page 177. 1. Make sure the remote subscriber is equipped with a modem. 2. Make sure the correct speech-coding law for digital modem channels is selected in the Digital Modem Properties dialog box. (See Setting Up Digital Modem Port Properties on page 85.) 3.
Problems and Possible Solutions Problem Possible Solution(s) Multilink is not enabled in the RAS phonebook entry properties Select the Enable Multilink option in the Network Configuration dialog box. (On the Remote Access Setup dialog box, select a port and click Configure. For information about accessing the Remote Access setup dialog box, see Index of Common Tasks on page 177.) Multilink connection does not connect all ISDN channels required 1.
Chapter 8: Troubleshooting Problem Possible Solution(s) Remote station failed to connect to the RAS Server when SecurID support is active All the SecurID authentication attempts are registered in the Windows NT Event Log. Use the Windows NT Event Viewer to see the diagnostic. The possible events are: • [bInitSIDDll] Cannot find aceclnt.dll: • [bInitSIDDll] Incomplete Dyna-link with The ACE/Agent is not installed. You must install it to run the security feature. aceclnt.
Problems and Possible Solutions Problem Possible Solution(s) Remote station failed to connect to the RAS Server when SecurID support is active (continued) Other possible events in the Windows NT Event Log are: • REQUIRED): The ACE/Server is expecting the remote client to dynamically set up a new PIN value. This feature cannot be supplied on digital connections. You can avoid this situation by changing the token characteristics on the ACE/Server: the user cannot supply a new PIN.
ADigital Modem Monitor Utility A Overview The Digital Modem Monitor Utility, or DM Monitor utility, enables you to monitor and control the connections your 5536DM RAS communications controller processes.
Viewing Digital Modem Monitor Information NOTE The 5536-DM RAS is listed as the 5536-1P-PRI or the 55362P-PRI in the Digital Modem Monitor dialog boxes. Viewing Digital Modem Monitor Information The columns in the Digital Modem Monitor dialog box show the status and properties of the board’s active connections. You can maximize the dialog box to view as much information as possible. You can also resize the columns by dragging the sliders between the columns.
Appendix A: Digital Modem Monitor Utility The status bar at the bottom of the dialog box displays the index number of the current connection and the next connection update. Figure A-2. Digital Modem Monitor Status Bar Selecting Digital Modem Monitor Options Clicking the Options button on the Digital Modem Monitor dialog box enables you to select display and timer options for the Digital Modem Monitor utility.
Selecting Digital Modem Monitor Options Display Options Use the Display dialog box to select columns to be displayed on the Digital Modem Monitor dialog box. Figure A-3. Display Dialog Box This dialog box contains four sets of properties associated with digital modem connections. Each set of properties is displayed as a column in the main Digital Modem Monitor dialog box.
Appendix A: Digital Modem Monitor Utility • Local number • Remote number of the connection • ISDN adapter used • ISDN adapter stream number • ISDN adapter slot number • 5536 adapter used by the connection • Stream number used by the digital modem • Slot number used by the digital modem • MVIP stream number used • MVIP slot number used To select columns to be displayed, select or clear the appropriate check boxes.
Selecting Digital Modem Monitor Options Timer Options Use the Timer dialog box to change the polling period, which is expressed in seconds. The polling period controls how often the screen information is updated. (The default value is 5 seconds.) This period must be a numeric value ranging from 1 to 3600 seconds. Figure A-4. Timer Dialog Box To change the polling period value, either select a value using the up or down arrows in the Polling period field, or type in a new value.
Appendix A: Digital Modem Monitor Utility The polling period you select is taken into account as soon as you click OK or Apply. It is saved in the Windows NT registry when you exit the program. The columns are refreshed accordingly. NOTE The Refresh button in the main DM Monitor dialog box enables you to update the connection status without having to wait the duration specified in the Polling period field.
Displaying Connection Properties The properties of the selected connection appear in a message box. In the following example, connection 2 was selected: Figure A-5. Example of Connection Properties This message box appears for display purposes only; you cannot modify any of the properties. Information displayed in this message box is refreshed while it is on the screen.
BUsing the SynWatch Utility B Overview The SynWatch utility is a protocol analyzer that enables you to watch frames exchanged between the communications controller and the ISDN network. This powerful utility helps you track communication establishment on the ISDN D channel and data traffic on ISDN B channels. Each ISDN channel has a stand-alone configuration that can be selected or deselected.
Accessing Online Help Accessing Online Help For detailed information about the functions described in this appendix, see the SynWatch online help. You can access online help in the following ways: • Use the Help menu to display the main online help. • Press F1 to display field-level contextual help. Starting SynWatch NOTE The 5536-DM RAS is listed as the 5536 in SynWatch dialog boxes. To start SynWatch, from the Start menu, select Programs, Interphase WAN Adapters, and then SynWatch.
Appendix B: Using the SynWatch Utility Figure B-1. Main SynWatch Dialog Box The main SynWatch dialog box contains two sections: • The left side is the configuration panel. It displays the board description. The configuration panel is used to activate or deactivate frame watching. • The right side is the monitor panel. It displays exchanged frames.
Watching ISDN Ports and Channels • Fourth level: Channels available on a port Each PRI port has one ISDN D channel. Each PRI port also has 23 ISDN channels (North America, Japan) or 30 ISDN B channels (Europe, Australia). The digital modem port has as many channels as there are digital modems configured on the board. Watching ISDN Ports and Channels The ISDN D channel is generally used to transmit signalling frames, such as call in progress, incoming call, or call accepted.
Appendix B: Using the SynWatch Utility • To start watch activity on an unwatched port or channel, left- or right-click the checkbox beside the port or channel. • To change the watch mode of a watched port or channel without disrupting its watch state, right-click the checkbox beside the port or channel. When you select the port or channel on which to start or change watch activity, a menu of watch modes appears. The modes available depend on whether you select a D channel, B channel, or port.
Watching ISDN PRI Layer 1 Alarms The following illustration shows the menu of watch modes for a B channel or a port: Figure B-3. ISDN B Channel Watch Modes For detailed information about each watch mode, see SynWatch online help. NOTE If the right mouse button on your mouse is not activated, use the Watch menu to change watch settings. Watching ISDN PRI Layer 1 Alarms ISDN PRI Layer 1 alarms are managed by the board, and are activated when physical events occur.
Appendix B: Using the SynWatch Utility Stopping and Freezing the Display To stop frame watching and discard all frame information for a selected port or channel, left-click the checkbox beside the watched port or channel. To temporarily stop watch activity without discarding frame information, freeze the display. Freezing the display allows you to read information more easily in the monitor panel. To freeze the display, from the Watch menu, select Freeze.
Changing Display Settings The Watch dialog box appears. Figure B-4. Channel Watch Settings 2. In the Size of a watched frame field, select the number of bytes to be interpreted in a frame. 3. In the Raw data section, select either the ASCII or EBCDIC option to display dumped events. For detailed information, see SynWatch online Help.
Appendix B: Using the SynWatch Utility Changing Fonts Used for Display Text To change the font color or style of the text associated with a port or channel in the monitor panel, do the following: 1. In the configuration panel, right-click the port or channel whose display settings you want to change, and select Settings from the pop-up menu. (Or left click the port or channel, and select Settings from the Watch menu.) 2. Select the Colors tab to display the Colors dialog box: Figure B-5.
Changing Display Settings 4. To change the font for all display text, click the Font button. On the Font dialog box, select the font style to use and click OK to return to the Colors dialog box. 5. Click OK to save the display settings and return to the SynWatch window. SynWatch immediately updates the monitor panel with the new settings. Changing Fonts Used for PRI Alarm Text To change the font color or style of a port’s PRI Layer 1 alarm text, do the following: 1.
Appendix B: Using the SynWatch Utility 2. Select the PRI alarms Color tab to display the PRI alarms colors dialog box: Figure B-6. Channel Color Settings 3. Choose the color(s) to use to display the port’s PRI Layer 1 alarms, and click OK. 4. To change the font for all alarm text, click the Font button, and select the font style to use. SynWatch immediately updates the monitor panel with the new settings.
Modifying Event Buffer Parameters Modifying Event Buffer Parameters You can modify the number of low-level events you want SynWatch to keep in its buffer. In some cases, decreasing the SynWatch buffer size can help avoid system overload during data exchanges. To modify the SynWatch buffer size, do the following: 1. From the Tools menu, select Options. The Buffer dialog box appears: Figure B-7.
Appendix B: Using the SynWatch Utility 2. In the Buffer Type section, select one of the following options: – Select Stop when full to have SynWatch store only the first events up to the specified number in the Buffer Size field. – Select Circular to have SynWatch store new events after reaching the number specified in the Buffer Size field by deleting the older events to maintain the limit. 3. In the Number of Events section, enter the number of low-level events to be stored in the internal buffer.
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C LoopTest Utility C Overview The LoopTest utility enables you to check your ISDN line quickly and easily. It checks for electrical problems, hardware connectivity, and ISDN compatibility problems. This appendix explains how to do the following tasks: • Access online help • Test the ISDN line • Display and save events • Customize LoopTest • Understand LoopTest error messages Accessing Online Help For detailed information about the functions described in this appendix, see the LoopTest online help.
Testing the ISDN Line Testing the ISDN Line LoopTest tests the board’s ISDN line by establishing two ISDN B channels in a loopback connection. One channel is set up to accept incoming calls, and the other channel calls the first channel. When the connection is established, the calling channel sends data, which is checked when it arrives at the receiving channel. At the end of the test, LoopTest stops the communication.
Appendix C: LoopTest Utility The LoopTest main dialog box appears: Figure C-1. LoopTest Main Dialog Box 3. Select the port to test from the drop-down list (if needed), and enter your local ISDN number in the Local number field. 4. Click Test. The Diagnostic field describes the test result. If the message Test Passed appears, your ISDN line is working, and RAS dial-in or dial-out can be done. If an error occurred, LoopTest displays information about the cause and circumstances of the error.
Displaying and Saving Events NOTE If you want to test more than two B channels or more than one port simultaneously, launch several instances of the utility and repeat Steps 3 and 4 for each channel or port. (You can change the number of frames sent if you want a longer test. See Specifying the Number of Frames to Send on page 157.) 5. After you have finished testing the ISDN line, re-enable the RAS Server and the Acotec Virtual Motion RAS Port Manager as follows: a.
Appendix C: LoopTest Utility To show or hide the LoopTest event list, on the LoopTest main dialog box, select Display event list from the Test menu. To save the event list to an ASCII (text) file, select Save or Save as (to save a previously saved file with a different name) from the Test menu. Specifying the Number of Frames to Send To specify the number of frames to send, do the following: 1. On the LoopTest main dialog box, select the Parameters option from the Test menu.
Understanding LoopTest Messages Understanding LoopTest Messages The Diagnostic field in the main LoopTest dialog displays LoopTest test results: Figure C-3. LoopTest Test Results The following table describes diagnostic messages: Message Cause Test passed LoopTest detected no errors during testing. Card missing or non-ISDN An error occurred before accessing the network. Possible causes are: • The card is not installed. • The drivers are not properly installed.
Appendix C: LoopTest Utility Message Cause Driver Not Loaded The driver was not in a working state when LoopTest was launched. Possible causes are: • The board is not installed. • The driver is not installed, or is improperly installed. • The firmware is invalid (ISDN layer not present) or not loaded. To check the firmware status: a. From the Start menu, select Programs, then Interphase WAN Adapters, and then WAN Setup. b.
Understanding LoopTest Messages Message Cause Test failed The connection between the two ISDN B channels could not be established before time-out because another application answered the call. The Remote Access Server was probably running when the test started. To restart the test: 1. From the Start menu, select Programs, then Administrative Tools (Common), and then Remote Access Admin. 2. From the Server menu, select Stop Remote Access Service. 3.
Appendix C: LoopTest Utility Message Cause Standard ISDN messages Depending on the cause of an error, LoopTest might display a standard ISDN message. Take the appropriate action indicated by the message. For example, if the message is No user response or Incomplete address, check the ISDN number entered. If the message is Destination is out of order or TEI lost or refused, check your ISDN subscription.
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DLine Test Utility D Overview CAUTION The Line Test utility should be used only in cases of trouble at installation, and only with Telco agreement. When a port is working properly, it is in Operational mode. The Line Test utility enables you to set port modes so that you can do low-level testing.
Determining the Current Port Mode Determining the Current Port Mode NOTE The 5536-DM RAS is listed as the 5536-1P-PRI or 5536-2PPRI in Line Test utility dialog boxes. To determine the port’s current mode: 1. From the Start menu, select Programs, then Interphase WAN Adapters, and then Line Test. The main Line Test dialog box appears. Figure D-1. Line Test Dialog Box On this dialog box, animated port icons and a text message provide a continuously updated status of the port mode.
Appendix D: Line Test Utility 2. Click Select mode to display the Port Test Configuration dialog box. Figure D-2. Port Test Configuration Dialog Box 3. Select the appropriate port or clock mode for your testing or operating needs. The following sections provide detailed information about setting these modes.
Setting Port and Clock Modes Loopback Mode Loopback mode is a transmission state in which the signal received by the port is returned to the sender. Use this mode when the remote end (the Telco, for example) is testing your line; all information sent is returned to the remote end. Two loopback settings are available: • Line loopback—The signal returned to the loopback command source consists of the full signal. Bit sequence integrity is maintained.
Appendix D: Line Test Utility Figure D-3. Port Options Dialog Box 3. Select the LoopTest setting you want to use. 4. Click OK to save the setting and return to the Port Test Configuration dialog box. PRBS Generator and Monitor Mode The PRBS Generator and Monitor mode causes a port to generate and transmit Pseudo Random Bit Sequences online while it tries to synchronize on the received signal. CAUTION Use this mode only with Telco agreement.
Setting Port and Clock Modes When this mode is selected, the text message portion of the Line Test main dialog box displays the following synchronization results: Message Meaning No error The receiving bit sequences completed, and the port found no errors when comparing sent and received bit sequences. X bits in error/sec The port is comparing received bit sequences with sent bit sequences. Each erroneous bit found is added, and the sum is displayed each second.
Appendix D: Line Test Utility In such configurations, the clock of the local port must be in slave mode, and the clock of the remote card must be in master mode (which is the default clock type). To set the clock mode: 1. Click Options on the Port Test Configuration dialog box (shown in Figure D-2 on page 165). The Port Options dialog box appears: Figure D-4. Port Options Dialog Box 2. Select the clock setting you want to use. 3.
Setting Port and Clock Modes 170 Interphase Corporation
ELine Status Utility E Overview The Line Status utility enables you to see what's wrong when a problem occurs with your network card (for example, if you cannot connect to a remote site or if no one can connect to your host). This appendix explains how to do the following Line Status tasks: • Access online help • Interpret alarm, error, loopback, and statistics information Accessing Online Help For detailed information about the functions described in this appendix, see the Line Status online help.
Interpreting Line Status Indicators NOTE The 5536-DM RAS is listed as the 5536-1P-PRI or 5536-2PPRI in the Line Status dialog box. To view Line Status information, from the Start menu, select Programs, then Interphase WAN Adapters, and then Line Status. The main Line Status dialog box appears: Figure E-1. Main Line Status Dialog Box The following sections provide detailed information about Line Status LEDs and statistics.
Appendix E: Line Status Utility Alarm LEDs The following alarm LEDs indicate connection problems that result from line failures: LED Meaning LOS Loss of Signal. Typically appears when no electrical signal is detected. (Check if the line is plugged in on the board and on the network interface). LOF Loss of Frame (also known as Red Alarm). Appears when many frames are lost because of framing errors. The terminal is unable to synchronize on the DS1 signal.
Interpreting Line Status Indicators Error LEDs The following error LEDs indicate port error events that generate communication problems: LED Meaning BPV BiPolar Violation. For an AMI-coded signal, the occurrence of a pulse of the same polarity as the previous pulse causes a BPV error event. PCV Path Coding Violation. • In D4 and E1-nonCRC formats, a frame synchronization bit error • In ESF and E1-CRC formats, a CRC error CS Controlled Slip.
Appendix E: Line Status Utility Statistics Parameters The following statistics fields display performance parameters accumulated during the last 24 hours the interface was running: Parameter Meaning Uptime Length of time that the interface has been running. Unavailable Seconds (Also known as UAS.) Number of seconds that the interface has been unavailable. The DS1 interface is considered unavailable from the onset of 10 contiguous SESs, or the onset of the condition leading to a failure.
Interpreting Line Status Indicators 176 Interphase Corporation
FQuick Reference of Common Tasks F Overview This section explains how to complete common tasks associated with the communications controller. For more detailed information about RAS tasks, see your RAS documentation. Index of Common Tasks For information about how to… See page...
Procedures See page...
Appendix F: Quick Reference of Common Tasks If you want to... Do this... 1. From the Start menu, select Settings, and then Determine the Control Panel. server name needed to start the RAS 2. Double-click the Network icon, and select the Server Identification tab. The displayed computer name is the server name required by the RAS Server.
Procedures If you want to... Do this... See if the drivers are running 1. From the Start menu, select Programs, then Administrative Tools (Common), and then Event Viewer. The following messages must appear: – SynSV6 The Device \Device\SynSV6 has been successfully created. Its symbolic link name is \DosDevices\SynSV6. – SynSYS Adapter SynCard0 Opened. – SynSYS SynSys Driver Loaded. 2. From the Start menu, select Settings, and Control Panel. Then double-click the Devices icon.
Appendix F: Quick Reference of Common Tasks If you want to... Do this... Open the Remote Access Setup dialog box 1. From the Start menu, select Settings, and then Control Panel. 2. Double-click the Network icon, and select the Services tab to display the Services dialog box: 3. From the Network Services list, select Remote Access Service, and then click Properties. Figure F-2. Remote Access Setup Bind a protocol to an ISDN or Digital Modem RAS Port 1. Open the Remote Access Setup dialog box.
Procedures If you want to... Do this... Configure a RAS port to dial out 1. Open the Remote Access Setup dialog box. (See Open the Remote Access Setup dialog box on page 181.) Then select the port and click Configure. 2. Select either the Dial out only or the Dial out and Receive calls option, and click OK. Manage RAS incoming ports 1. From the Start menu, select Programs, then Administrative Tools (Common), and then Remote Access Admin. 2. View online help for instructions.
Appendix F: Quick Reference of Common Tasks If you want to... Do this... Configure a multilink connection The Multilink PPP protocol aggregates several ISDN B channels to increase the bandwidth of PPP links. To enable this option, do the following: 1. In the Network Configuration settings: a. From the Start menu, select Settings, and then Control Panel. b. Double-click the Network icon, and select the Services tab to display the Services dialog box. c.
Procedures If you want to... Do this... Enable IPX routing The RIP for NWLink IPX Service must be installed in the Windows NT Network Services list. 1. From the Start menu, select Settings, and then Control Panel. 2. Double-click the Network icon, and select the Protocols tab. 3. From the protocols list, select NWLink IPX/SPX Compatible Transport, and then click Properties. If the protocol is not listed, you need to add it from the Windows NT Server CD-ROM.
Appendix F: Quick Reference of Common Tasks If you want to... Do this... Allow a remote user 1. From the Start menu, select Settings, and then to set a specific IP Control Panel. address 2. Double-click the Network icon, and select the Services tab. 3. From the services list, select Remote Access Service, and then click Properties. 4. In the Remote Access Setup dialog box, click Network. 5. In the Network Configuration dialog box, click the TCP/IP Configure button. 6.
Procedures If you want to... Do this... Supply an IP address from a static address pool to a remote user 1. From the Start menu, select Settings, and then Control Panel. 2. Double-click the Network icon, and select the Services tab. 3. From the services list, select Remote Access Service, and then click Properties. 4. In the Remote Access Setup dialog box, click Network. 5. In the Network Configuration dialog box, click the TCP/IP Configure button. 6.
Appendix F: Quick Reference of Common Tasks If you want to... Do this... Disconnect an ISDN port automatically when no data traffic occurs after a specified length of time 1. From the Start menu, select Settings, and then Control Panel. 2. Double-click the Network icon, and select the Adapters tab. 3. From the adapter list, select Interphase 553X ISDN RAS Support, and then click Properties. 4. On the RAS Support General dialog box, enter an idle time-out value in the Idle Timeout field.
Procedures 188 Interphase Corporation
GISDN Technology Overview G Overview Integrated Services Digital Network (ISDN) is an internationally agreed-upon standard for end-to-end digital communications over the public switched network. ISDN includes specifications for signalling, long-distance transmission, bulk subscriber lines, and individual subscriber lines.
Basic Rate Interface Basic Rate Interface The ISDN Basic Rate Interface consists of three digital channels: one D channel and two B channels. These channels can be used simultaneously, and are often referred to as 2B+D. Each ISDN B channel can be used separately to allow two different connected users at the same time. The ISDN B channels can also be combined to provide a total bandwidth of 128 Kbps.
HSpecifications H Board Specifications Item Specification Host Bus Interface PCI Local Bus Revision 2.1 PCI Form Factor Length: 352 mm Width: 106.7 mm Depth: 17.2 mm Host Data Transfer 32-bit bus master DMA transfers to 132 MBps Local Memory 8 MB dual port DRAM Optional Functions 32-bit, 33-MHz local bus Operating Power 4 A maximum @ 5.
Storage Environment Storage Environment Temperature -4–185° F / -20–85° C Relative humidity LAN and storage cards: 10–95% noncondensing WAN cards: 5–95% noncondensing Altitude 0–50,000 feet / 0–16,500 m 192 Interphase Corporation
IRegulatory Statements I FCC 5536-001, 5536-004, 5536-005 DM 2P PRI Communications Controller FCC Part 15 Regulatory Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
FCC 5536-000, 5536-002, 5536-003 DM 1P PRI Communications Controller FCC Part 15 Regulatory Compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.
Appendix I: Regulatory Statements 5536-001, 5536-002, 5536-003, 5536-004, 5536-005 DM 1P PRI, 2P PRI Communication Controllers FCC Part 68 Regulatory Compliance This ISDN adapter complies with Part 68 of the FCC Rules. The card includes a label that contains, among other information, the FCC registration number for this equipment. If requested, this information must be provided to the telephone company. The FCC Digital Interface Code of this equipment is 04DU91SN. The FCC Service Order Code is 6.0N.
FCC If you experience trouble with this equipment, please contact Interphase Corporation at 214-654-5000 for warranty information. If the trouble causes harm to the telephone network, the telephone company may request the removal of the equipment from the network until the problem is resolved. No repairs may be performed by the customer. Repairs are to be made only by Interphase Corporation or its licensees. Unauthorized repairs void registration and warranty.
Appendix I: Regulatory Statements Canada 5536-001, 5536-002, 5536-003, 5536-004, 5536-005 DM 1P PRI, 2P PRI Communication Controllers Tested to Comply with Canadian Standards This Class A digital apparatus complies with Canadian ICES003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. NOTICE: The Industry Canada label identifies certified equipment.
Canada Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
Appendix I: Regulatory Statements Europe 5536-001, 5536-002, 5536-003, 5536-004, 5536-005 DM 1P PRI, 2P PRI Communication Controllers Regulatory Information for Europe Interphase Corporation hereby declares that this 5536 DM PRI RAS Communications Controller is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Europe 200 Interphase Corporation
Glossary 2B+D See BRI (Basic Rate Interface). 23B+D See PRI (Primary Rate Interface). 30B+D See PRI (Primary Rate Interface). 802.2 IEEE Standards that govern the LLC within the Data Link layer of the OSI model. LLC frames carry user information between the nodes on a network and define the transmission of a frame between two stations. These standards are common across the various lower level standards within the Data Link and the Physical layers. 802.
Glossary Asynchronous transmission Method of sending data in which the interval between characters may be of unequal length. The characters transmitted include a start bit and one or more stop bits, which define the beginning and ending of the character. No synchronizing or timing signals need to be sent. Contrast with synchronous transmission. AT&T® 5ESS The name of a central office switch manufactured by AT&T. These switches use Custom (proprietary) or National ISDN-1 (NI-1) software.
Glossary BRI (Basic Rate Interface) A defined ISDN interface that includes two B channels and one D channel. Also known as 2B+D. B channels are used for voice and data while the D channel is generally used only for signalling within the telephone network. Broadcast LAN transmission method used in bus topology networks that sends messages to all stations even though the messages are addressed to specific stations. BTU See basic transmission unit.
Glossary Configuration cycle A type of I/O cycle provided on the PCI bus to facilitate system configuration. CPE (Customer-Premises Equipment) All equipment that resides past the telephone service demarcation point. In the U.S. This typically includes the NT1 and all ISDN devices. Customer equipment may also include inside wiring as well as telephone modems, and ISDN equipment.
Glossary (ANSI) Standard T1.618 and the International Telegraph and Telephone Consultative Committee (CCITT) Standard Q.922, indicates the functions associated with certain DLCI values: DLCI Values Function 0 In-channel signalling 1-15 Reserved 16-991 Assigned using frame-relay connection procedures 992-1007 Layer 2 management of frame-relay bearer service 1008-1022 Reserved 1023 In-channel layer management DCD (Data Carrier Detect) See CD (Carrier Detect).
Glossary Distributed Function Terminal (DFT) 1) A protocol used for com- munication between a terminal and an IBM 3270 or IBM 3174 control unit that allows multiple concurrent logical terminal sessions. 2) A mode of operation that uses this protocol. DLC See data link control. DLCI See data link control identifier. DMA (Direct Memory Access) A fast method of moving data between two subsystems without processor intervention.
Glossary Excess burst size (Be) The maximum amount of uncommitted data (in bits) in excess of Bc that a frame relay network can attempt to deliver during a time interval Tc. This data (Be) generally is delivered with a lower probability than Bc. The network treats Be data as discard eligible. See also committed burst size (Bc). Exchange identification (XID) A specific type of basic link unit that is used to convey node and link characteristics between adjacent nodes.
Glossary IEEE (Institute of Electrical and Electronic Engineers) An information exchange organization. Among other functions, it coordinates, develops, and publishes network standards for use in the United States, following ANSI rules. IETF (Internet Engineering Task Force) Organization responsible for all Internet protocols (for example, IP, TCP, FTP). IP (Internet Protocol) A networking protocol for providing a connectionless (datagram) service to the higher transport protocol.
Glossary LAP-D (Link Access Procedure-D) For ISDN, Data Link layer pro- cedure using D channel communications. For Frame relay, a protocol that operates at the data link layer (layer 2) of the OSI architecture. LAPD is used to convey information between layer 3 entities across the frame relay network. LATA (Local Area Transport Area) The territory covered by an individual local telephone operating company.
Glossary Mbps (Megabits per second) Transmission speed or rate of one million bits per second. MBps (Megabytes per second) Transmission speed or rate of one million bytes per second or 8 Mbps. Medium Physical means used to carry transmissions. Examples include coaxial cable, fiber optics, microwave, satellite, or twisted pair. MIB (Management Information Base) The specification that defines objects for referencing variables such as integers and strings.
Glossary NI-1 (National ISDN1) A specification for a standard ISDN phone line. National ISDN 1 is intended to be a set of standards to which every manufacturer's equipment should conform for maximum interoperability. NI-2 and NI-3 are future standards currently under development. NRZI (Non Return to Zero Inverted) Encoding technique in which a change in state represents 0. Also known as invert-on-zero coding.
Glossary PMC (PCI Mezzanine Card) A daughtercard form factor implemen- tation of the PCI bus specification. POTS (Plain Old Telephone Service) Conventional voice grade service and cabling infrastructure. PPP (Point-to-Point Protocol) A dial-up protocol that allows a computer to use TCP/IP networking to connect remote access devices, such as modems, to the Internet or other TCP/IP based networks. PPP/MP (Point-to-Point Protocol/Multilink Protocol) See Multi-link PPP.
Glossary RBOC (Regional Bell Operating Company) There are seven regional telephone companies created by the AT& T divestiture: Nynex, Bell Atlantic, Bell South, Southwestern Bell, US West, Pacific Telesis and Ameritech. RD (Received Data) RS-232 (V.24) data signal, sent from the data communications equipment to the data terminal equipment on pin 3. See RS-232.) REN (Ringer Equivalence Number) A standard requirement of the FCC. For devices such as a telephone or answering machine.
Glossary RS-232 Universally accepted Electronics Industries Association standard that defines the signals between data terminal equipment and data communications equipment. Uses a 25-pin connector; theoretically limited to distances of 50 feet; functionally identical to standards V.24/V.28. RS-422 Electronics Industries Association standard for balanced transmission at distances greater than 50 feet. Compatible with V.11. RTS (request to send) RS-232 (V.
Glossary SPID (Service Profile IDentifier) An alphanumeric string that uniquely identifies the service capabilities of an ISDN terminal. This is an identifier that points to a particular location in the Telco's central office switch memory where relevant details about the device are stored. Each BRI connection can have up to two SPIDs, one for each B channel. SS7 (signalling System 7) This is a common channel signalling system used to establish ISDN call functions.
Glossary TEI (Terminal Endpoint Identifier) The Terminal Endpoint Identi- fier is used to identify a specific piece of equipment on an ISDN connection. Telco Telco is a popular abbreviation for telephone company. The RBOCs are a subset of all telcos. T Interface The interface point between the user premises network termination (NT1) and a switching or concentration point (NT2) such as PBX. Tx Abbreviation meaning transmit, transmitter, or transmission.
Glossary X.21 bis (Packet data networking) International recommendation that defines the most popular physical interface for X.25. Equivalent to RS-232 and V.24. X.21 (bis) link Commonly used in European countries, this is a pay as you go link. When a signal is raised, the network automatically establishes a link to the remote unit. X.25 Packet switching protocol that lets computers communicate via wide area packet switched data networks XID See exchange identification.
Glossary 218 Interphase Corporation
Index When using this index, keep in mind that a page number indicates only where referenced material begins. It may extend to the page or pages following the page referenced. A C Acotec Remote Access Manager Suite 7, 58, 59 adapter connecting to the line .................. 27 connecting to the MVIP Bus ........ 22 connecting to the network ............ 35 faceplate and connector pinouts.... 34 inspecting .................................. 16 installing hardware .....................
Index verifying.................................. 113 common tasks, quick reference ...... 177 communication events, LoopTest ... 156 computer voltage warning ............... 17 Configuring.................................... 84 configuring MVIP termination ......... 24 configuring port usage............... 55, 92 Configuring the CSU ...................... 84 connecting to an MVIP Bus ............. 22 connecting to the line ...................... 27 E1 cabling requirements ..............
Index H hardware adapter installation ...................... 15 electrical warning ....................... 17 overview ..................................... 3 setting up for WAN .................... 76 WAN setup .................... 44, 71, 76 I incoming call setup ....................... 101 channel types ........................... 105 digital modem calls using COM ports .................. 102 using RAS ........................... 102 RAS calls adding call numbers ................. 5 filtering .........
Index LoopTest utility ........................ 6, accessing online help ................ displaying and saving events ..... error messages ......................... LEDs ...................................... main dialog ....................... 155, parameters ............................... setting number of frames ........... LOS LED .................................... 153 153 156 158 174 158 157 157 173 M managing WAN firmware ............... 71 managing WAN hardware ...............
Index R RAI LED ..................................... 173 RAS device, adding ................... 54, 91 RAS features ................................... 8 RAS management software ......... 7, 59 RAS port manager............................ 7 RAS port setup ................... 53, 89, 90 adding port designations .............. 90 removing port designations .......... 90 RAS support incoming filter setup .... 98 RAS support properties setup ..... 50, 95 RAS Support Setup utility accessing online Help........
Index editing display fonts ................. 147 editing PRI alarm fonts ............. 148 editing watch settings ............... 145 freezing the display .................. 145 main dialog .............................. 141 main dialog box ....................... 141 modifying number of stored events ... 150 mouse button functions ............. 142 saving and editing frames .......... 151 starting .................................... 140 stopping the display ..................
