Serial WAN Adapter Users Guide

Problems and Solutions
166 Interphase Corporation
Problems and Solutions
Problem Possible Solution(s)
Adapter is not
detected during
NDIS driver
installation
This problem occurs if the system does not detect the
adapter after the setup program copies driver files to the
installation directory. (The cards list is empty on the
WAN Adapters Setup dialog box, as described in Setting
Up WAN Properties on page 41.)
When a message tells you to add a card, do the
following:
1. Click OK.
2. Install (or reinstall) the adapter, as instructed in
Installing the Hardware on page 11.
3. If the WAN Adapters Setup utility still cannot detect
the adapter, see Computer does not boot up or host
adapter not found on page 168.
When the adapter is installed, continue as follows:
1. From the Start menu, select Programs, then
Interphase WAN Adapters, and then WAN Setup.
2. Click Add on the WAN Adapters Setup dialog box to
add the card to the system.
3. Complete the software installation, as described in
Setting Up WAN Properties on page 41.