User's Manual

Table Of Contents
Appendix C. Warranty information
This appendix contains warranty information for your ThinkPad, warranty
period, warranty service and support, and the IBM Statement of Limited
Warranty.
Warranty Period
Contact your place of purchase for warranty service information. Some IBM
Machines are eligible for on-site warranty service depending on the country
or region where service is performed or the machine type.
Machine type 2670
Country or region Warranty period
All Parts - 1 year, labor - 1 year
Battery pack - 1 year
Machine type 2672 or 2673
Country or region Warranty period
All Parts - 3 years, labor - 3 years
Battery pack - 1 year
Warranty service and support
With the original purchase of an IBM ThinkPad, you have access to extensive
support. During the IBM Machine warranty period, you may call IBM or your
reseller for problem-determination assistance under the terms of the IBM
Statement of Limited Warranty.
The following services are available during the warranty period:
v Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
v IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide
the applicable level of service, either on-site or at an IBM service center as
determined by IBM.
© Copyright IBM Corp. 2002 49