User's Manual
Table Of Contents
- Finding information with Access ThinkPad
- Contents
- Chapter 1. Overview of your new ThinkPad computer
- Chapter 2. Solving computer problems
- Chapter 3. Getting help and service from IBM
- Appendix A. Important safety instructions
- Appendix B. Warranty Statement
- Warranty Period
- IBM Statement of Limited Warranty
- Notices
- Processing date data
- References to the Web site addresses
- Electronic emission notices
- Telecommunication notices
- Industry Canada requirements
- Notice for Australia
- Notice for Users in New Zealand
- Notice for European Union countries
- Wireless Interoperability
- Usage environment and your Health
- Wireless Regulatory Information
- USA - Federal Communications Commission (FCC)
- CE - Declaration of Conformity
- Japan — Telec/JATE
- Trademarks
- Index
Solution: The surge protector in the battery might be active. Turn off the
computer for one minute to reset the protector; then turn on the computer
again.
Problem: The battery cannot be charged.
Solution: You cannot charge the battery when it is too hot. If the battery feels
hot, remove it from the computer and allow it to cool to room temperature.
After it cools, reinstall it and recharge the battery. If it still cannot be charged,
have it serviced.
Hard disk drive problems
Problem: The hard disk drive makes a rattling noise intermittently.
Solution: The rattling noise might be heard when:
v The hard disk drive starts accessing the data or it stops.
v You carry the hard disk drive.
v You carry your computer.
This is a normal characteristic of a hard disk drive and is not a defect.
Problem: The hard disk drive does not work.
Solution: In the startup menu in IBM BIOS Setup Utility, make sure that there
is no exclamation point ! to the left of the hard disk drive. If there is such a
mark, the hard disk drive is disabled. Clear the mark to enable the drive.
Solving computer problems
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ThinkPad
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A22 Service and Troubleshooting Guide