User's Manual

Make sure that the mouse or pointing-device cable is securely connected to
the computer via a port replicator.
Try using the TrackPoint. If the TrackPoint works, the error might be due to
the mouse.
Note: For more information, see the manual supplied with the mouse.
Problem: The mouse buttons do not work.
Solution: Change the mouse driver to Standard PS/2 Port Mouse, and then
reinstall IBM PS/2 TrackPoint. Drivers are provided in the
C:\IBMTOOLS\DRIVERS\xxxxxx directory on your hard disk drive. If your
hard disk drive does not contain device drivers, refer to the ThinkPad Service
& Support Web site. To access this Web site, open Access ThinkPad by
pressing the ThinkPad button, then click the Service & Support image on the
right of the screen.
Standby or hibernation problems
Problem: The computer unexpectedly enters standby mode.
Solution: If the processor reaches a temperature that is too high, the computer
will automatically enter standby mode to allow the computer to cool and to
protect the processor and other internal components.
Problem: The computer enters standby mode immediately after POST (the
standby indicator turns on).
Solution: Make sure that:
v The battery is charged.
v The operating temperature is within the acceptable range. Refer to
“Specifications” on page 5.
If these items are correct, have the computer serviced.
Problem: The critical low-battery error appears, and the computer
immediately turns off.
Solution: The battery power is getting low. Connect the ac adapter to the
computer, or replace the battery with a fully charged one.
Problem: The computer display remains blank after you take action to return
from standby mode.
Solving computer problems
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ThinkPad
®
R32 Series Service and Troubleshooting Guide