User's Manual

v The computer power is on. (Turn on the power switch again for
confirmation.)
If these items are properly set, and the screen remains blank, have the
computer serviced.
Problem: When I turn on the machine, nothing appears on the screen and the
machine beeps two or more times while starting up.
Note: If you are not sure whether you heard any beeps, turn off the
computer; then turn it on again and listen. If you are using an external
monitor, refer to External monitor problems.
Solution: Make sure that the memory card is installed correctly. If it is, but
the screen is still blank, and you hear five beeps, have the computer serviced.
If you hear four cycles of four beeps, the IBM Security Chip has a problem.
Have the computer serviced.
Problem: When I turn on the machine, nothing appears on the screen, but I
hear two or more beeps or a continuous beep while starting up.
Solution: If you are using Ethernet:
v Make sure that the Ethernet cable is connected firmly.
v Contact your network administrator.
If the screen is still blank, and beeps are not stopped, have the computer
serviced.
Problem: When I turn on the machine, only a white cursor appears on a
blank screen.
Solution: First, reboot your system by pressing Ctrl+Alt+Del. If that does not
work, hold down the power switch for more than 4 seconds. If this does not
resolve the problem, you may need to reinstall your operating system.
Problem: My screen goes blank while the computer is on.
Solution: Your screen saver or power management may be enabled. Move the
TrackPoint or press a key to exit the screen saver, or press the power switch to
resume from standby or hibernation.
Problem: The computer cannot boot-up.
The message ″Insert system diskette and press Enter key to reboot″ appears.
Solving computer problems
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ThinkPad
®
R32 Series Service and Troubleshooting Guide