User's Manual

Recovering pre-installed software
If the data on your hard disk drive is damaged or accidentally erased, you
can restore the software that was shipped with your computer. This software
includes your pre-installed operating system, applications, and device drivers.
To restore your pre-installed software, you can use the Product Recovery
program.
The Product Recovery program is in a section of your hard disk drive that is
not displayed by Windows Explorer.
Note: The recovery process might take up to 2 hours.
Attention
All of the files on the primary hard disk partition (usually drive
C) will be lost in the recovery process. Be sure to back up copies
of the files you have saved on your drive C before you begin.
Note: You might need to use a diskette drive in the recovery process. Use a
drive that is compatible with your computer.
To use the Product Recovery program to restore your pre-installed software,
do the following:
1. Save all of your files and shut down your desktop.
2. Turn off your computer.
3. Turn on your computer. Quickly press F11 when this message is displayed
on the screen: “Press F11 to invoke the IBM Product Recovery program.”
This message is displayed for only a few seconds.
Notes:
a. This message is displayed only for a model on which Windows XP has
been preloaded. For any other operating system, the message, that
appears, is “To start the Product Recovery program, press F11.”
b. If this message does not appear, you can use a Recovery Repair
diskette to get access to the Product Recovery program.
4. From the list displayed on the screen, select the operating system you
want to recover.
5. Select the recovery options you want, and follow the instructions on the
screen.
6. When the Product Recovery program finishes running, your computer will
restart with the pre-installed operating system, drivers, and software.
Solving computer problems
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ThinkPad
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T23 Special Business Use