User's Manual

Troubleshooting
Problem Cause and action
I forgot my password. If you forgot your power-on or setup password, you have to take your computer to
an IBM reseller or marketing representative to have the password cancelled.
If you forget your hard disk password, you can no longer access the hard disk.
The password cannot be reset and you will lose all data and files on the hard
disk. To use the computer, you will need to replace the hard disk. This replace-
ment will incur expenses for parts and labor.
38 ThinkPad i Series 1200/1300 Service and Troubleshooting Guide