User Manual

Troubleshooting
Input problems
Problem Cause and action
The cursor drifts when
the computer is turned
on or after it resumes
normal operation.
The cursor might drift when you are not using the TrackPoint during normal opera-
tion. This is a normal characteristic of the TrackPoint and is not a defect. Cursor
drifting might occur for several seconds under the following conditions:
 When the computer is turned on.
 When the computer resumes normal operation.
 When the TrackPoint is pressed for a long time.
 When the temperature changes.
The cursor does not
work for a while after
the settings in the
Mouse Properties
window have been
changed.
This is a normal characteristic of the cursor. Wait several seconds until the cursor
returns to the normal state.
The cursor does not
move after the computer
awakens from one of
the power management
modes.
Make sure you followed the instructions in the Online User's Guide correctly if you
reinstalled Windows 98.
The mouse or pointing
device does not work.
 Make sure that the pointing-device is enabled in the Device Manager.
 Make sure that the mouse or pointing-device cable is securely connected to
the computer.
 Try using the TrackPoint. If the TrackPoint works, the error might be due to
the mouse.
Note: See the manual supplied with the mouse for more information.
The mouse buttons do
not work.
Change the mouse driver to Standard PS/2 Port Mouse, and then reinstall the
IBM PS/2 TrackPoint driver. See the Online User's Guide for instructions on how
to install the driver.
The scrolling or Magni-
fying Glass function
does not work.
See the General tab page in "Mouse Properties", and make sure that the PS/2
TrackPoint driver is loaded.
Note: The TrackPoint functions work only with the TrackPoint.
Solving computer problems 21