SR30 User’s Guide Handheld Scanner
Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technolgies Corporation.
Document Change Record This page records changes to this document. The document was originally released as Revision 001. Version Number Date 002 9/2008 Description of Change Revised to support the both the linear and area versions of the SR30.
iv SR30 Handheld Scanner User’s Guide
Contents Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Global Services and Support . . . . . . . . . . . . . . . . . . . . vii Warranty Information . . . . . . . . . . . . . . . . . . . . vii Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii Telephone Support . . . . . . . . . . . . . . . . . . . . . . . viii Service Location Support. . . . . . . .
Contents Resetting the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Maintaining the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Upgrading the SR30. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Cleaning the SR30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 A Specifications and Accessories . . . . . . . . . . . 27 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF).
Before You Begin Who Should Read This Manual This guide is for the person who is responsible for installing, configuring, and maintaining the SR30 Handheld Scanner. This guide provides you with information about the features of the SR30, and how to install, configure, operate, maintain, and troubleshoot it. Related Documents The Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free. To download documents 1 Visit the Intermec web site at www.intermec.
Before You Begin x SR30 Handheld Scanner User’s Guide
1 Learning About the SR30 Use this chapter to familiarize yourself with the SR30 Handheld Scanner.
Chapter 1 — Learning About the SR30 Introducing the SR30 Handheld Scanner The Intermec SR30 Handheld Scanner is a general duty scanner designed to collect data at the point of service (POS) for customer applications. The SR30 comes with either a linear or area imager. Scanner Status light Trigger SR30 Handheld Scanner Powering the SR30 The SR30 is powered through the accessory cable connected to a host device.
Chapter 1 — Learning About the SR30 Understanding the Status Light The status light on the SR30 indicates a successful decode of a configuration or data bar code. Status Light Descriptions Light State What It Means Blinks green once The SR30 successfully scanned a data bar code. Blinks green two times The SR30 successfully scanned a configuration bar code. Blinks green five times A configuration bar code was unsuccessfully scanned.
Chapter 1 — Learning About the SR30 Scanning Bar Codes The SR30 is used to scan bar code data. When you unpack the SR30, these bar code symbologies are enabled: • Code 39 • Code 128/GS1-128 • UPC/EAN • DataMatrix (SR30 Area Imager only) • PDF 417 (SR30 Area Imager only) If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on your SR30. Use EasySet version 5.6.0.0 or later to enable and disable symbologies for your scanner.
Chapter 1 — Learning About the SR30 2 Pull the trigger and direct the red beam so that it falls across all bars in the bar code label. Use this test bar code: Code 39 Test Bar Code *123456* *123456* Tip: Depending on your screen resolution, you may be able to scan bar codes displayed on your computer screen. When the SR30 successfully reads a bar code label, the SR30 creates a single beep and the status light briefly turns green. 3 Release the trigger.
Chapter 1 — Learning About the SR30 6 SR30 Handheld Scanner User’s Guide
2 Connecting and Configuring the SR30 Use this chapter to understand how to connect the SR30 to a host device and configure the SR30.
Chapter 2 — Connecting and Configuring the SR30 Connecting Your SR30 to a Host Device To connect your SR30 to a host device, you need the appropriate accessory cable. For a list and description of each cable, see “Cable Accessories” on page 34. To creating a USB connection 1 Make sure that you have the USB cable (P/N 236-164-xxx). 2 Turn on your host device. 3 Connect the cable to your SR30 and host device. To host device 4 If necessary, configure your SR30 for an International keyboard.
Chapter 2 — Connecting and Configuring the SR30 4 If you are using the external power RS-232 cable, connect the power supply to the RS-232 cable and an AC power outlet. AC power supply To host device 5 Turn on your host device. 6 If necessary, configure your SR30 serial parameters to match the host device. The default serial parameters for the SR30 are: Baud Rate: Data Bits: Parity: Stop Bits: 19200 8 none 1 For help, see “Serial Parameter Bar Codes” on page 14 or EasySet version 5.6.0.0 or later.
Chapter 2 — Connecting and Configuring the SR30 AC power supply To host device 4 Connect the power supply to the keyboard wedge cable and an AC power outlet. 5 Turn on your host device. 6 If necessary, configure your SR30 for an International keyboard. The default keyboard is North America. For help, see “International Keyboard Bar Codes” on page 12.
Chapter 2 — Connecting and Configuring the SR30 6 Connect the power supply to the keyboard wedge Y cable and an AC power outlet. 7 Turn on your host device. 8 If necessary, configure your SR30 for an International keyboard. The default keyboard is North America. For help, see “International Keyboard Bar Codes” on page 12. To create a wand emulation connection 1 Make sure that you have the wand emulation cable (P/N 236-163-xxx). 2 Turn off your host device. 3 Connect the cable to your SR30 and host device.
Chapter 2 — Connecting and Configuring the SR30 To configure additional SR30 settings, see EasySet version 5.6.0.0 or later. EasySet is available on the Intermec web site at www.intermec.com/EasySet. International Keyboard Bar Codes If your SR30 is connected to a host with a USB cable or a keyboard wedge cable, you may need to configure your SR30 for an International keyboard.
Chapter 2 — Connecting and Configuring the SR30 Italian Windows Swedish Windows UK English Windows Brazilian Portuguese Windows Japanese Windows IBM/NCR Terminals SR30 Handheld Scanner User’s Guide 13
Chapter 2 — Connecting and Configuring the SR30 Serial Parameter Bar Codes If your SR30 is connected to a host with an RS-232 cable, configure your SR30 serial parameters to match the host device. This section contains bar codes for basic serial parameters. To configure additional serial parameters, see EasySet version 5.6.0.0 or later. Note: By default, RTS/CTS hardware protocol is disabled. To enable this parameter, use EasySet version 5.6.0.0 or later.
Chapter 2 — Connecting and Configuring the SR30 115200 128000 230400 256000 460800 Data Bits 7 8* Parity None* Even Odd SR30 Handheld Scanner User’s Guide 15
Chapter 2 — Connecting and Configuring the SR30 Stop Bits 1* 2 16 SR30 Handheld Scanner User’s Guide
3 Troubleshooting and Maintaining the SR30 Use this chapter to solve problems you may have while using the SR30.
Chapter 3 — Troubleshooting and Maintaining the SR30 Troubleshooting the SR30 If you have problems using the SR30, use this chapter to find a possible solution. Calling Product Support To talk to an Intermec Product Support representative: • In the U.S.A. and Canada, call 1-800-755-5505 • Outside the U.S.A. and Canada, contact your local Intermec representative. For help, go to www.intermec.com > About Us > Contact Us.
Chapter 3 — Troubleshooting and Maintaining the SR30 Problems and Possible Solutions Use this section to find possible solutions to problems you may have. Problem Possible Solution You pull the trigger, but The SR30 receives power from either a nothing happens. host computer or external power supply through an accessory cable. Make sure: • you are using the appropriate cable. For more information, see “Cable Accessories” on page 34. • the cable is connected to the appropriate port on the host computer.
Chapter 3 — Troubleshooting and Maintaining the SR30 Problem Possible Solution You scan a bar code, the Try these possible solutions: SR30 beeps once, and • Make sure that the accessory cable the status light blinks is properly plugged in to the SR30 green two times, but the and host device. data is not transmitted • Make sure that your data collection to the host device. application is set up to receive data from the SR30.
Chapter 3 — Troubleshooting and Maintaining the SR30 Maintaining the SR30 To keep your SR30 in good working order, you may need to upgrade the SR30 and clean the scanner window. Upgrading the SR30 Use the procedures below to upgrade the: • Host Interface Processor (HIP) • Imager engine firmware The SR30 contains a Host Interface Processor (HIP). You can upgrade the HIP firmware. To upgrade the SR30, you need: • an RS-232 accessory cable. For more information, see “Cable Accessories” on page 34.
Chapter 3 — Troubleshooting and Maintaining the SR30 3 Scan the Reset Factory Defaults bar code: Reset Factory Defaults 4 Start EasySet version 5.6.0.0 or later. 5 Verify that your SR30 is communicating with the host PC. a From EasySet, select Communication > Select Communication Interface. The Communication Interface screen appears. b Select the appropriate connection parameters, and click OK. c Select Communication > Terminal. The ISCP Terminal window appears.
Chapter 3 — Troubleshooting and Maintaining the SR30 8 Double-click Co-processor upgrade (HIP). The firmware upgrade bar code is added to the setup sheet. Note: After you scan the firmware upgrade bar code, you have 1 minute to start the upgrade process. 9 Scan the firmware upgrade bar code on screen, or print the bar code set up sheet and scan the bar code. 10 From the Tools menu, select Upgrade product firmware. The next screen appears. 11 Select the component you want to upgrade and click Next.
Chapter 3 — Troubleshooting and Maintaining the SR30 13 Click Next. The Com port selection window appears. 14 Select the COM port the SR30 is connected to, select a baud rate, and deselect the Display help check box. 15 Click Next. The Download progress window appears. 16 Click Start download. When the firmware download is complete, the “Operation successful” message appears. 17 Click Finish. You have successfully upgraded your SR30 firmware.
Chapter 3 — Troubleshooting and Maintaining the SR30 Cleaning the SR30 Clean the scanner window as often as needed for the environment in which you are using the SR30. To clean the scanner window, you can use soapy water, a solution of ammonia and water, or isopropyl alcohol. Opening the SR30 will void the warranty and may cause damage to the internal components.
Chapter 3 — Troubleshooting and Maintaining the SR30 26 SR30 Handheld Scanner User’s Guide
A Specifications and Accessories 27
Appendix A — Specifications and Accessories Specifications Use this section to find technical information about the SR30. Physical Dimensions Length: 10.79 cm (4.25 in) Height: 17.27 cm (6.80 in) Width: 7.37 cm (2.90 in) Weight: 184.3 g (6.5 oz) Power and Electrical Specifications Electrical rating: x 5 V, 0.
Appendix A — Specifications and Accessories Linear Imager Specifications for EV12 The following reading distances apply to the EV12 decoded 1D linear imager (P/N 3-103013-00-51) installed in the SR30. Symbology Density Minimum Distance* Maximum Distance Code 39 0.125 mm (5 mils) 9.5 cm (3.2 in) 17.5 cm (7.4 in) 0.25 mm (10 mils) 7.5 cm (2.5 in) 22.5 cm (9.3 in) 0.5 mm (20 mils) 6.5 cm (2.1 in) 28.5 cm (11.5 in) 1 mm (40 mils) 9.5 cm (3.2 in) 32.5 cm (13.3 in) 7.0 cm (2.3 in) 23.5 cm (9.
Appendix A — Specifications and Accessories Imager Specifications for EA15 The following reading distances apply to the EA15 decoded 2D area imager (P/N 3-140019-01-01) installed in the SR30. Minimum Distance* Maximum Distance 7.2 cm (3.2 in) 3.8 cm (1.5 in) 3.4 cm (1.3 in) 8 cm (3.1 in) 2.8 cm (5.1 in) 22.5 cm (8.8 in) 27 cm (10.5 in) 83 cm (32.4 in) EAN/UPC 0.33 mm (13 mils) 5 cm (2 in) 32 cm (12.5 in) Data Matrix 0.191 mm (7.5 mils) 0.254 mm (10 mils) 0.381 mm (15 mils) 6.3 cm (2.5 in) 4.
Appendix A — Specifications and Accessories 0" 2" 4" 6" 8" 10" 12" in 6" 15 5" 12 Data Matrix 7.5 mils 4" 9 3" PDF417 6.6 mils 6 2" 3 1" 0 0" 1" 3 2" 6 3" 0.125mm / 5 mils 4" 9 0.25 mm / 10 mils 12 5" 100% contrast UPC EAN 6" 15 0.5 mm / 20 mils cm 0 5 10 15 20 25 30 EA15 Area Imager Typical Reading Distances: This graphic does not include the 1.5 mm (0.1 in) setback for the SR30.
Appendix A — Specifications and Accessories Accessories You can use these accessories (sold and ordered separately) with the SR30 Handheld Scanner. To order accessories, contact your local Intermec sales representative. Stand Accessories SR30 Desktop Stand (P/N 203-846-xxx): The desktop stand provides you with a convenient way to store the SR30 when you are not using it.
Appendix A — Specifications and Accessories SR30 Hands-Free Stand (P/N 203-845-xxx): The hands-free stand provides you with a convenient way to store the SR30 when you are not using it or scan items without having to hold your scanner. SR30 Wall Mount Stand (P/N 203-847-xxx): The wall mount stand provides you with a convenient way to store the SR30 when you are not using it.
Appendix A — Specifications and Accessories Cable Accessories USB Cable (P/N 236-164-xxx) Powered RS-232 (P/N 236-159-xxx. P/N 236-160-001): This cable supports the Intermec 700, 2435, 5055, 6400, CK3, CK30, CK31, CK61, CN3, CV60, and CV30 computers. External powered RS-232 (P/N 236-161-xxx): This cable also requires one of these universal power supplies: U.S.A. and Canada (Model AE26) or all other countries (P/N 851-086-xxx).
Appendix A — Specifications and Accessories Keyboard Wedge Y Cable (P/N 236-204-xxx): This cable also requires one of these universal power supplies: U.S.A. and Canada (Model AE26) or all other countries (P/N 851-086-xxx). Wand Emulation (P/N 236-163-xxx): This cable supports the Intermec 242X, 2455, 2475, 246X, 248X, and 5020 computers.
Appendix A — Specifications and Accessories 36 SR30 Handheld Scanner User’s Guide
B Default Settings 37
Appendix B — Default Settings Default Configuration Use the following tables to see the default values of the configuration commands supported on your SR30. The commands are grouped by function and reflect the organization of the Commands window in EasySet version 5.6.0.0 or later. For detailed command descriptions, see the EasySet online help. The latest version of EasySet is available at no charge from the Intermec web site at www.intermec.com.
Appendix B — Default Settings Interface Setting Commands (continued) Command Default Value Inter-character delay None Inter-message delay None USB parameters USB cable mode Keyboard HID Keyboard selection North America Override caps lock key Active Keyboard wedge Keyboard selection North America Override caps lock key Active Data Transmission Commands Command Default Value Data transmission settings ISCP Not Active Data format Transmission frame size (TFS) Raw 2048 Event notification
Appendix B — Default Settings Data Transmission Commands (continued) Command Default Value USB Keyboard HID None Generic HID None Postamble Keyboard wedge Carriage Return + Line Feed RS-232 Carriage Return + Line Feed USB Keyboard HID Carriage Return + Line Feed Generic HID Carriage Return + Line Feed Data editing Active scenarios N/A Scenario 1 Not active Scenario 2 Not active Scenario 3 Not active Scenario 4 Not active Scenario 5 Not active Scenario 6 Not active Scenario 7 No
Appendix B — Default Settings Symbology Setting Commands (continued) Command Codablock F Default Value Not active Code 11 Not active Code 39 Active Reading range Extended Reading tolerance High Code 93/Code 93i Not active Code 128/GS1-128 Active Reading range Extended Reading tolerance High DataMatrix* Active EAN/UPC UPC-A Active UPC-E Active EAN-8 Active EAN-13 Active UPC-E1 Not active GS1 Composite* Not active CC-A/B Not active CC-CC Not active GS1 DataBar (RSS) Omni-d
Appendix B — Default Settings Symbology Setting Commands (continued) Command Default Value QR Code* Not active Standard 2 of 5 Not active Telepen Not active TLC 39 Not active Operating Setting Commands Command Default Value Scanning/Triggering Triggering modes Level Trigger Timeout 2 sec Hardware trigger Active Software trigger Not active Start character (02h) Stop character (03h) Turn off after good read Active Aiming beam Activation Off Duration 0.
Appendix B — Default Settings Operating Setting Commands (continued) Command Tolerance Default Value No tolerance Beeps/green indicator LED Volume High Note (tone frequency) High (2090 Hz) Power-up beeps/Power-up LED On Good read beeps Number 1 Duration 80 ms Timing Before transmission Good read LED duration 80 ms Error beep On Setup beep On Bad read message Not active Default=“NOREAD” Note: The next table applies to area imagers only.
Appendix B — Default Settings Imager Setting Commands (continued) Command Default Value Illumination level Maximum 100% Illumination mode Illumination LEDs always on Image data interface RS-232 Image data transmission Synchronous Image flip None Image rotation Sensor view (no rotation) Initial 1D search area Center Lighting goal 42 Lighting mode Illumination priority Snapshot Snapshot compression None Snapshot resolution Full resolution Events Snapshot ready event Not active Video
Appendix B — Default Settings Imager Setting Commands (continued) Command Default Value Capture area definition Automatic correction Both horizontal and vertical Image validation Focus check Not active Image ratio check Not active Image processing Projective mapping and resolution Not active Contrast enhancement Disable Noise reduction No noise reduction Edge enhancement Disable Image output Output format Grayscale Output compression None Output compression quality 50 Reset scenario
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