User Manual

Chapter 3 — Troubleshoot and Maintain the Printer
34 PR2 and PR3 Mobile Receipt Printer User Manual
Replace the Platen Roller
If the platen roller becomes worn or damaged, you need to replace it.
1 Turn off the printer.
2 If necessary, disconnect the printer from power.
3 Lift both media release latches to open the media door.
4 Carefully pry the platen roller out of the media door.
5 Install the new platen roller.