PM4i Mid-Range Printer User’s Manual
Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Document Change Record This page records changes to this document. The document was previously released as 934-020-001. Version Number Date Description of Change 002 11/2010 • Added methods to verify a USB mass storage device is supported by the printer. • Expanded the Upgrading Firmware procedure. 001 9/2009 • Combined the Fingerprint (P/N 934-022-001) and IPL (P/N 934-020-001) versions of the user’s manuals.
iv PM4i Mid-Range Printer User’s Manual
Contents Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 2 Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Connecting the Printer to a PC Through the Serial Port . . . . . . . . . . . . . . . . . . . . . 42 Connecting the Printer to a PC Through the USB Device Port . . . . . . . . . . . . . . .
Contents Choosing the Network Type From the Printer Screen . . . . . . . . . . . . . . . . . . . . . . . 80 Choosing the Network Type Using Printer Commands . . . . . . . . . . . . . . . . . . . . . . 80 Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Downloading Fonts and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents B Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Fingerprint Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 IPL Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents I Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents x PM4i Mid-Range Printer User’s Manual
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF).
Before You Begin IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr Who Should Read This Manual This manual is for the person who is responsible for installing, configuring, and maintaining the PM4i. This manual provides you with information about the features of the PM4i, and how to install, configure, operate, maintain, and troubleshoot it.
Before You Begin 5 If your product does not have its own product page, click Support > Manuals. Use the Product Category field, the Product Family field, and the Product field to help you locate the documentation for your product. Patent Information Product is covered by one or more patents. There may be other U.S. and foreign patents pending.
1 Using the Printer Use this chapter to familiarize yourself with the PM4i printer.
Chapter 1 — Using the Printer Learning About the Printer The PM4i is a rugged label printer that includes integrated USB, RS-232, and Ethernet interfaces. The PM4i also operates as a “smart client,” eliminating the need for a host PC, while retaining the ability to: • operate additional hardware, such as scanners and other printers. • access information from a network host. • change, as needed, with the application for additional functionality.
Chapter 1 — Using the Printer Wireless antenna connector (option) CompactFlash (CF) slot Provision for IEEE 1284 parallel interface board Ethernet interface On/off switch RS-232 serial interface AC power cord socket USB interface USB host port Intake slot for external media supply Machine label Back View Selecting a Printer Language Your printer comes loaded with different printer command languages. The first time you start your printer, you are prompted to select a printer language.
Chapter 1 — Using the Printer To select your printer language • Press the key that corresponds to the printer language you want to run on your PM4i. Status PM 4i F1=FP, F2=IPL F3=ZSIM, F4=DSIM F1 F2 F3 F4 F5 Setup Shift Enter Startup Screen: This screen appears the first time you turn on your PM4i. The language you select automatically runs each time you turn on your printer. Once your printer is running a particular printer language, you can change the printer language from the Setup menu.
Chapter 1 — Using the Printer You can also change the printer language from the printer’s home page. For help, see “Configuring Your Printer From the Printer Home Page” on page 64. Understanding the Control Panel The control panel provides buttons, LEDs, and a liquid crystal display (LCD) for you to interact with the printer. Status PM4i F1 F2 F3 F4 F5 Setup Shift Enter 7 8 9 Pause 4 5 6 Feed 1 2 3 .
Chapter 1 — Using the Printer Understanding the Buttons Use the buttons and button combinations to perform functions on the PM4i. If you are using Fingerprint applications, you can assign custom functions to each button or disable individual buttons. For help, see the Intermec Fingerprint Developer’s Guide. Understanding the Function Buttons Button Name Button Description Print B Feeds or pauses a print job. Reprints the last printed label Pause P Pauses and resumes printing.
Chapter 1 — Using the Printer Understanding the LEDs (continued) LED State Intermec Off Ready-to-Work Indicator Description The Intermec Ready-to-Work Indicator is off when the printer: • is in Setup mode (you pressed T on the keypad). • is in Information mode (after you press the I button). • firmware is being upgraded. Solid blue The printer is powered on and operating. Blinking blue A blinking light indicates one of these conditions: • The printer is initializing.
Chapter 1 — Using the Printer Understanding the Printer Sounds The PM4i plays sounds in response to certain actions. The sounds that are played depend on which version of firmware you are running: • • 8 If you are running IPL: • the printer beeps when you press a button. • the printer beeps continuously if the printer is out of media or ribbon. • you can use an IPL command to create an audio alarm. For help, see the Intermec Printer Language (IPL) Developer’s Guide.
Chapter 1 — Using the Printer Loading Media The PM4i can print on labels, tickets, tags, and continuous stock in various forms. The method you use to load media depends on how you want the printer to operate. The PM4i can print in these modes: • Tear-off (straight-through) • Peel-off (self-strip) • Cut-off • External supply • RFID If you are using Fingerprint, use the F key to load the same type of media.
Chapter 1 — Using the Printer To load media for tear-off printing 1 Open the front door and media cover.
Chapter 1 — Using the Printer 2 To raise the printhead, turn the printhead lift lever clockwise. Printhead Printhead lift lever 3 Pull out the edge guide as far as it goes and fold it down to a horizontal position. Remove any empty core from the media supply roll post.
Chapter 1 — Using the Printer 4 Fit a new roll of media on the supply post. Fold up and adjust the edge guide so the roll becomes flush with the center section. Supply post 5 Route the media through the print mechanism and push it toward the center section as far as it goes.
Chapter 1 — Using the Printer Media Path 6 To lower the printhead, turn the printhead lift lever counterclockwise.
Chapter 1 — Using the Printer 7 Adjust the position of the green edge guide so the media is guided with a minimum of play. Lock with the nut. Edge guide Nut 8 Adjust the position of the edge guide on the label slack absorber according to the width of the media. Label slack absorber Edge guide 9 Close the front door and media cover, making sure that the media runs through the slot in the front door. 10 Press the B button to advance the media and adjust the media feed.
Chapter 1 — Using the Printer Loading Media for Peel-Off Printing In peel-off, or self-strip mode, self-adhesive labels are separated from the liner immediately after printing. Peel-off printing: • can only be used for self-adhesive labels with liner. • requires the optional peel-off assembly. • cannot be performed with the optional fanfold guide installed.
Chapter 1 — Using the Printer To load media for peel-off printing 1 Open the front door and media cover.
Chapter 1 — Using the Printer 2 Turn the printhead lift lever clockwise to raise the printhead. Printhead Printhead lift lever 3 Pull out the handle to collapse the takeup hub, then remove any liner.
Chapter 1 — Using the Printer 4 Pull out the edge guide as far as it goes and fold it down to as far as it goes and fold it down to a horizontal position. Remove any empty core from the media supply roll post. Edge guide 5 Fit a new roll of media on the supply post. Fold up and adjust the edge guide so the roll becomes flush with the center section.
Chapter 1 — Using the Printer 6 Remove labels from the first 50 cm (20 in) of the liner. Route the liner through the print mechanism and push it inward toward the center section as far as it goes. Print mechanism 7 Route the liner around the tear bar and the liner drive roller and back under the print mechanism and guide shafts.
Chapter 1 — Using the Printer Media and Liner Path 8 Insert the start of the liner under the lip of the takeup hub, then rotate the hub counterclockwise a few turns to wind up some of the liner.
Chapter 1 — Using the Printer 9 Turn the printhead lift lever counterclockwise to engage the printhead. Printhead Printhead lift lever 10 Adjust the position of the green edge guide so the media is guided with a minimum of play. Lock with the nut.
Chapter 1 — Using the Printer 11 Adjust the position of the edge guide on the label slack absorber according to the width of the media. Label slack absorber Edge guide 12 Close the peel-off assembly and media cover. 13 Adjust the Label Taken Sensor (LTS) so that the media feeds correctly. a On your printer’s keypad, press T to enter the Setup menu. b If you are using Fingerprint, go to PRINT DEFS > LTS > LTS ADJUST. If you are using IPL, go to CONFIGURATION > LTS CALIBRATION and press E.
Chapter 1 — Using the Printer Loading Media for Cut-Off Printing You can install the automatic paper cutter option to cut off the media. Cut-off printing can be used for non-adhesive continuous stock and self-adhesive labels with liner (cut only liner between labels). The cutter option: • is designed for paper-based media with a thickness between 60 and 175 μm, roughly corresponding to a paper weight of 60 to 175 grams/m2 (basis weight 40 to 120 lb).
Chapter 1 — Using the Printer To load media for cut-off printing 1 Open the cutter and the media cover.
Chapter 1 — Using the Printer 2 Turn the printhead lift lever clockwise to raise the printhead. Printhead Printhead lift lever 3 Pull out the edge guide as far as it goes and fold it down to a horizontal position. Remove any empty core from the media supply roll post.
Chapter 1 — Using the Printer 4 Fit a new roll of media on the supply post. Fold up and adjust the edge guide so the roll becomes flush with the center section. Edge guide 5 Route the media through the print mechanism and cutter. Then, push it towards the center section as far as it will go.
Chapter 1 — Using the Printer Media Path 6 Turn the printhead lift lever counterclockwise to engage the printhead.
Chapter 1 — Using the Printer 7 Adjust the position of the green edge guide so the media is guided with a minimum of play. Lock with the nut. Edge guide Nut 8 Close the media cover and the cutter while pulling the media tight. 9 Press the F button to advance the media and adjust the media feed. The labels can be collected on an optional tray.
Chapter 1 — Using the Printer Loading Media From an External Supply You can place the media supply, such as fanfold tickets or tags, behind the printer. The external supply can be used with tear-off (straightthrough) and cut-off printing. Intermec strongly recommends using a printer fitted with a special fanfold guide. This guide makes loading media easier and accurately guides the media. The fanfold guide can be adjusted for various media widths down to 40 mm (1.57 in).
Chapter 1 — Using the Printer Using the Rotating Media Supply Hub In addition to the standard media supply roll post, you can use an optional rotating media supply hub.
Chapter 1 — Using the Printer Loading Ribbon The PM4i can perform direct thermal printing on special heatsensitive media or thermal transfer printing on special ink-coated ribbon. The printer can use transfer ribbon rolls wound with the inkcoated side facing either outward or inward.
Chapter 1 — Using the Printer 2 Turn the printhead lift lever clockwise to raise the printhead. Printhead Printhead lift lever 3 If necessary, remove any used ribbon and empty ribbon cores.
Chapter 1 — Using the Printer 4 Slide the ribbon roll onto the supply hub so the ink-coated side faces down when the ribbon is routed through the print mechanism. 5 Route the ribbon through the print mechanism above the transparent upper LSS guide and pull out approximately 20 cm (8 in) of ribbon leader. 20 cm (8 in.
Chapter 1 — Using the Printer 6 Without releasing the ribbon, turn the printhead lift lever counterclockwise to engage the printhead and lock the ribbon. Printhead Printhead lift lever 7 Slide the empty cardboard core onto the ribbon rewind hub so the ribbon is wound up when the hub rotates counterclockwise.
Chapter 1 — Using the Printer 8 Turn the printhead lift lever clockwise to raise the printhead and release the ribbon.‘ Printhead lift lever Printhead 9 Manually advance the ribbon until all of the transparent leader has passed the printhead and the ribbon becomes tight.
Chapter 1 — Using the Printer 10 Turn the printhead lift knob counterclockwise to engage the printhead. Printhead lift lever Printhead 11 Close the front door and media cover. 12 Set the Paper Type to Thermal Transfer Ribbon (TTR). a On your printer’s keypad, press T to enter the Setup menu. b If you are using Fingerprint, go to Media > Paper Type > Transfer. If you are using IPL, go to Media > Paper Type > TTR. c Press E. d Press T to exit the Setup menu.
Chapter 1 — Using the Printer Printing a Test Label You can print a test label (perform a testprint) to: • make sure that your printer is working properly. • get your printer’s setup, hardware, and network information. • get RFID tag information. • check print quality and determine which adjustments to make. To perform a testprint 1 Press T to enter the Setup menu, and use the keypad to go to the TESTPRINT menu: • If you are running Fingerprint, go to SETUP > PRINT DEFS > TESTPRINT.
Chapter 1 — Using the Printer IPL Testprint Options Testprint Description Config SW Contains current configuration parameters stored in the printer’s memory, defined pages, defined formats, defined graphics, defined fonts, and any installed printer options. HW Contains printer memory information; printer mileage; printhead settings; firmware checksum, program, and version number.
Chapter 1 — Using the Printer IPL Testprint Options (continued) Testprint Description UDC All > Print UDC Font Tests the ability of the printer to receive and print single or multiple user-defined characters (bitmap graphics) that are sent from the host. This option prints labels for all the UDCs stored in the printer’s memory. Contains all the characters in a single font. This option prints labels for all the user-defined fonts (UDF) stored in the printer’s memory.
Chapter 1 — Using the Printer • • For printers running Fingerprint: • If you are using thermal transfer labels, start with the ribbon constant set to 80 and the ribbon factor set to 25. You may need to adjust these values depending on the type of media you choose. • To write to Gen 2 RFID tags using the TAGFIELD command, set the start and length parameters to even numbers. For printers running IPL: • Start with the sensitivity set to 565.
2 Connecting the Printer This chapter contains these sections: • Connecting the Printer to Your PC • Connecting the Printer to Your Network • Connecting Peripherals to the USB Host Port 41
Chapter 2 — Connecting the Printer Connecting the Printer to Your PC You can easily connect the PM4i to your PC using one of these ports: • RS-232 serial port • USB device port • IEEE 1284 communications port (optional) Connecting the Printer to a PC Through the Serial Port You can use a serial connection to communicate with your PC and run PrintSet, LabelShop, or InterDriver.
Chapter 2 — Connecting the Printer To connect the printer to a PC through the serial port 1 Connect one end of the RS-232 cable that ships with your printer to the back of the printer and connect the other end of the cable to a serial COM port on the PC. 2 If necessary, change the PC serial port configuration to match your printer. Connecting the Printer to a PC Through the USB Device Port Note: You cannot communicate with the printer using PrintSet through a USB connection.
Chapter 2 — Connecting the Printer If you are using a parallel port to communicate with the printer, you need: • an IEEE 1284 interface adapter installed in the printer. If you do not have the parallel interface installed in your printer, you can purchase the field installable option and have it installed by an authorized Intermec service technician. For help, contact your Intermec representative. • a parallel cable to run between the printer and the PC.
Chapter 2 — Connecting the Printer To connect your printer to your Ethernet network 1 Make sure that Ethernet is selected as your Network Type. a On the keypad, press T to enter the Setup menu. b Go to SETUP > NETWORK > NETWORK TYPE > ETHERNET. c Press T again to exit the Setup menu. 2 Connect the cable from your Ethernet network to the Ethernet port on your printer’s back plate. 3 Turn your printer off and then on. 4 Enter Information mode by pressing the I button.
Chapter 2 — Connecting the Printer If your network does not automatically assign an IP address, or the Intermec Ready-to-Work indicator is blinking to indicate a network error, you can use PrintSet (available on the PrinterCompanion CD or as a download from www.intermec.com) to correct the network settings. Manually Configuring IP Settings You can configure the IP settings of your printer by sending Fingerprint or IPL commands through a serial connection.
Chapter 2 — Connecting the Printer 2 Send the following commands to permanently assign the IP address, subnet mask, default router, and name server: nn[,m1[,m2]] where: n is the IP address of the printer in the format n.n.n.n, where n is a number from 0 to 255. ,m1 is the subnet mask address in the format n.n.n.n, where n is a number from 0 to 255. ,m2 is the router address in the format n.n.n.n, where n is a number from 0 to 255.
Chapter 2 — Connecting the Printer To set up the printer to work in your wireless network, you need: • a serial cable. • a PC running Windows or Linux. • PrintSet. PrintSet is available on the CD that ships with your Printer. For the latest version of PrintSet, go to the Downloads page of the Intermec web site at www.intermec.com. • (optional) Serial port software such as HyperTerminal.
Chapter 2 — Connecting the Printer To set up the printer for 802.11 communications using HyperTerminal 1 Connect one end of the serial cable to your printer, and connect the other end to your PC. 2 On your PC, open HyperTerminal and set these serial port parameters: Parameter Default Setting Baud rate 9600 Data bits 8 Parity None Stop bits 1 3 From the host PC, check the wireless settings. For help, see “Manually Configuring IP Settings” on page 46.
Chapter 2 — Connecting the Printer Configuring 802.11 Wireless Security Using Fingerprint Use the following procedures to configure 802.11 wireless security parameters on your printer using Fingerprint. To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID: run"su -p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx" where xxxxx can be from 0 to 32 ASCII characters, not including the double quote.
Chapter 2 — Connecting the Printer 2 Send one of the following WPA/WPA2 ON commands to turn on WPA or WPA2 authentication. Send the WPA-PSK or WPA2-PSK command to set a pre-shared key: setup setup setup setup setup "wlan","WPA","OFF" "wlan","WPA2","ON" "wlan","WPA_PSK","xxxxxxxxxx" "wlan","ACTIVE","1" write "wlan","uart1:" where xxxxxxxxxx is a value between 8 and 64 characters.
Chapter 2 — Connecting the Printer 3 Send these commands to configure the EAP_TYPE: setup "8021x","EAP_TYPE","xxxx" where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST. setup "8021x",".EAP_USER","xxxx" setup "8021x","EAP_PASS","xxxx" where xxxx is the unique username and the unique password for this protocol. 4 If you are using TTLS, you may need to send this command to set the TTLS outer name: setup "8021x","TTLS_USER","xxxx" where xxxx is the outer name.
Chapter 2 — Connecting the Printer • Send the following commands to set a common name for server 1 and server 2: setup "8021x",".SERVER_CN1","xxxxxxxxxx" setup "8021x",".SERVER_CN2","xxxxxxxxxx" where xxxxxxxxxx is at least 8 characters but less than 96 characters.
Chapter 2 — Connecting the Printer To configure the printer to use WPA-PSK or WPA2-PSK mode 1 Send the following commands to login as an admin and set the SSID: .x,su -p pass admin ws,SSID,xxxxx where xxxxx can be from 0 to 32 alphanumeric characters. To enter non-alphanumeric octets, use “%nn,” where nn is two hexadecimal digits representing the value of the character Note: The default password for logging in as an admin is “pass.
Chapter 2 — Connecting the Printer 2 Send one of the following commands to enable WPA-802.1x or WPA2-802.1x authentication. You should also send the WPA_PSK command that does not contain a value: ws,WPA,OFF ws,WPA2,ON ws,WPA_PSK, 3 Send these commands to configure the EAP_TYPE: ws,EAP_TYPE,xxxx where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST. ws,.
Chapter 2 — Connecting the Printer 6 If you are using certificates for validation, here are some commands you may need to use. • Send the following commands to set a certificate and enable validation: ws,CA_CERT,c:/testCA.pfx@export ws,VALIDATE,ON where c:/testCA.pfx is the location and name of the certificate on the printer and export is the passphrase. • Send the following commands to set a common name for server 1 and server 2: ws, .
Chapter 2 — Connecting the Printer Connecting Peripherals to the USB Host Port You can connect these peripheral devices to the USB host interface port on the printer: • USB mass storage device • Keyboard • Bar code scanner • USB hub Using a USB Mass Storage Device You can use a USB mass storage device (thumb drive) to store additional fonts and images for the printer. You can also use the device to upgrade your firmware.
Chapter 2 — Connecting the Printer • Type Run “cd d:” and press Enter. Type Run “ls” and press Enter. If the USB storage device is supported, the contents of the USB storage device appears. Connecting a Keyboard to the USB Host Port You can use an external USB keyboard to input data in Fingerprint applications. Some applications may require more complex input from users than the simple push of a button. The printer comes with five keyboard layouts: US, Swedish, French, German, and User Defined.
Chapter 2 — Connecting the Printer Connecting a USB Hub to the USB Host Port You can connect a USB hub to the printer so that you can connect several USB devices to the printer at the same time. Note: If the USB hub is not powered, you can only connect one USB mass storage device and one HID (keyboard or scanner) peripheral to the USB hub at a time. If the USB hub is powered, you can connect multiple USB mass storage devices and multiple HID peripherals at once.
Chapter 2 — Connecting the Printer 60 PM4i Mid-Range Printer User’s Manual
3 Configuring the Printer Use this chapter to understand how to configure the printer, upgrade firmware, and download fonts and graphics.
Chapter 3 — Configuring the Printer Configuring Your Printer You can change the configuration settings of your printer: • directly from the screen. • from the printer home page. • using PrintSet. • using commands sent from your PC. • remotely using SmartSystems Foundation. Configuring Your Printer From the Screen To configure your printer from the screen, you need to enter Setup mode. To enter Setup mode • Press the T button. You mainly use the arrow keys to navigate in Setup mode.
Chapter 3 — Configuring the Printer T Starting point SETUP: SER-COM, UART2 SETUP: SER-COM, UART1 SETUP: PRINT DEFS Option >R L SETUP: MEDIA SETUP: SER-COM, UART3 Option SETUP: SER-COM, UART4 Option SETUP: FEEDADJ SETUP: SER-COM, UART5 SETUP: RFID Option SETUP: NET-COM, NET1 SETUP: NETWORK Option SETUP: COM The Main Menus in Setup Mode for Fingerprint T Starting point SETUP: COM SETUP: SER-COM SETUP: CONFIGURATION L R SETUP: NETWORK SETUP: RFID SETUP: MEDIA Option SETUP: TEST/SERVICE
Chapter 3 — Configuring the Printer Configuring Your Printer From the Printer Home Page If you are using an Ethernet or 802.11 wireless connection, you can change configuration settings from your printer’s home page. Note: You should have already connected your printer to your network and obtained an IP address. For help, see “Connecting the Printer to Your Network” on page 44. To access your printer’s home page 1 Start your web browser application.
Chapter 3 — Configuring the Printer Configuring Communications Settings Use the communications page to configure serial communications, the communications interface, and the keyboard layout. To configure communications settings 1 Click Printer > Communication. 2 Choose the settings you want to change. 3 Click Submit Setup. Configuring Media Settings Use the media page to view and change media settings such as XSTART position, media type, and contrast. To configure media settings 1 Click Printer > Media.
Chapter 3 — Configuring the Printer To configure Web Shell settings 1 Click Printer > Web Shell. 2 Select the action you want to take or the setting you want to change. • For the actions at the top of the screen, the printer performs the action and may prompt you to reboot the printer. • For the settings at the bottom of the screen, select the settings you want and click Submit Setup. A message appears stating, “Application change will take effect at reboot.
Chapter 3 — Configuring the Printer Configuring Alerts Use the Alerts page to view and change the printer alert settings. To configure alerts 1 Click Printer > Alerts. 2 Change the alert settings: • From the Setting list, choose Enabled or Disabled. • In the text field, specify a Delay repeat. • In the Delay Unit list, select seconds or occurrences. • In the Message text field, enter a message. 3 Select the Notification method. 4 Click Submit Settings.
Chapter 3 — Configuring the Printer Understanding the Alert Settings (continued) Setting Description Odometer Count 1 The amount of media printed has reached a preset amount, measured in meters or in number of labels. The Delay repeat setting represents how often the alert message will be sent when the preset value is reached. Notification Method The method used to send an alert message. You can choose from mail, SNMP-trap, or both.
Chapter 3 — Configuring the Printer Understanding the General Network Settings (continued) Setting Description Restrictions Sets restrictions on who is allowed to upgrade the printer firmware or view and change network settings. You cannot remove “admin” from the list of authorized users. Users allowed to update: Defines who may perform a firmware upgrade using FTP, PrintSet, or IFAB. This setting does not affect upgrading from a Compact Flash card.
Chapter 3 — Configuring the Printer Use the following table to understand the mail settings. Understanding the Mail Settings Setting Description Mail (SMTP) Server Choose a configuration method for your mail server settings: • SMTP settings from DHCP: Choose this setting if you want the printer to receive settings automatically from your DHCP server. This setting requires that you choose DHCP and IP Selection in the TCP/IP section.
Chapter 3 — Configuring the Printer Use the following table to understand SNMP settings. Understanding the SNMP Settings Setting Description Read Community Community with rights to read the SNMP MIBs. Read/Write Community Community with rights to read and write SNMP MIBs. Username Username when using SNMPv3. The default value is “initial”. Authentication Key The authentication key for SNMPv3. The default value is “auth_key”. Encryption Key The privacy key for SNMPv3.
Chapter 3 — Configuring the Printer Use the following table to understand the TCP/IP settings. Understanding the TCP/IP Settings 72 Setting Description IPV4 Settings Configuration method: The method by which an IP address is assigned to the printer. You can choose between DHCP, BOOTP, DHCP+BOOTP, or MANUAL. Address: The current IP address of the printer. Netmask: Manually assigned netmask for the printer. Default Router: The IP address of the default router.
Chapter 3 — Configuring the Printer Understanding the TCP/IP Settings (continued) Setting Description Name Resolution DNS Server: The IP address of the name server. DNSv6 Server: The IP address of the name server for IPv6. WINS Server (Primary and Secondary): The IP addresses of the primary and secondary WINS servers. If you chose DHCP or BOOTP for the configuration method, you may see the currently assigned WINS IP addresses depending on the configuration of your DHCP server.
Chapter 3 — Configuring the Printer 3 Click Submit Avalanche settings. Use the following table to understand the Avalanche settings. Understanding the Avalanche Settings Setting Description Enabler Mode Click one of the option buttons: • Disabled: Disables Avalanche. • Manual settings: Enables Avalanche. You need to enter the Agent address and Port in the text fields. • Find agent by broadcast: Enables Avalanche and the network connection broadcasts to find the agent.
Chapter 3 — Configuring the Printer Understanding the Wireless LAN Settings (continued) Setting Description Authentication Sets the type of authentication for you use for WEP keys. You can choose between Auto, Open System, and Shared. WPA Sets the Wi-Fi Protected Access (WPA) to either on or off. WPA Pre-shared key Sets the WPA Pre-shared key. WPA2 Sets the Wi-Fi-Protected Access version 2 to either on or off. Roaming setting Sets the roaming reluctancy to 1, 2 or 3.
Chapter 3 — Configuring the Printer Use the following table to understand the 802.1x settings. Understanding the 802.1x Settings Setting Description EAP Type Choose the Extensible Authentication Protocol (EAP) type: • TTLS • LEAP • PEAP • EAP-FAST • Off (disables 802.
Chapter 3 — Configuring the Printer Understanding the 802.1x Settings (continued) Setting Description Server Certificate Validation (TTLS and PEAP only) Enables certificate validation. Specifies whether or not to check if the installed CA certificate is the root of the server certificate. Configuring SmartSystems Settings Use the SmartSystems page to view or change the SmartSystems server IP address and the master port number. To configure the SmartSystems settings 1 Click Network Admin > SmartSystems.
Chapter 3 — Configuring the Printer Configuring Your Printer With Commands Sent From Your PC You can change configuration parameters by sending commands directly to the printer using your terminal program (HyperTerminal) and a serial or network connection. If your printer uses the Fingerprint language, you use the SETUP command, followed by the node, subnode, and parameters setting.
Chapter 3 — Configuring the Printer Through the Console, you can: • drag-and-drop configuration bundles, OS updates, and firmware upgrades to multiple computers. • create a “golden” device configuration to use when updating other computers. • remotely change settings on SmartSystems-enabled computers and peripherals. With an AutoDeploy license, SmartSystems can automatically push software, configuration settings, and other files to connected PM4i printers.
Chapter 3 — Configuring the Printer Choosing the Network Type From the Printer Screen To configure the printer from the screen, you need to enter Setup mode. To choose the network type from the printer screen 1 Press T to enter Setup mode. 2 Navigate to Network > Network Type and press E. 3 Select either Ethernet or Wireless 802.11 and press E. 4 Press T to exit Setup mode. 5 Reboot the printer for the change to take effect.
Chapter 3 — Configuring the Printer Upgrading Firmware The latest firmware and software is available for download from the Downloads page on the Intermec web site at www.intermec.com. You can upgrade your printer’s firmware using: • PrintSet. You can download PrintSet from the downloads page for the PM4i on the Intermec web site at www.intermec.com. • a CompactFlash (CF) card. • a USB storage device (maximum 2 GB). • a serial or USB connection. • an Ethernet or 802.11 network connection.
Chapter 3 — Configuring the Printer To upgrade using a USB storage device 1 Turn on your printer. 2 Verify the USB storage device is supported by your printer. Insert the USB storage device in the appropriate slot on the back of your printer. On the display screen, one of the following status messages briefly appears: • USB memory stick connected • USB memory stick not supported Note: If no status message appears when you insert the USB storage device, remove and reinsert the USB storage device.
Chapter 3 — Configuring the Printer 2 In the address field, enter the IP address of your printer. 3 Press Enter. Your printer’s home page appears. 4 From the menu at the top of the page, click Maintenance. The firmware upgrade screen appears. 5 Click Browse and browse to the location of the firmware upgrade file. 6 Double-click the file, and then click Upgrade. Downloading Fonts and Graphics The PM4i supports 15 scalable Unicode TrueType and TrueDoc fonts as standard.
Chapter 3 — Configuring the Printer 84 PM4i Mid-Range Printer User’s Manual
4 Troubleshooting and Maintaining the Printer This chapter contains possible solutions to problems you may encounter while using the printer. This chapter also contains information on booting the printer and performing routine maintenance.
Chapter 4 — Troubleshooting and Maintaining the Printer Troubleshooting the Printer You may have printer operation, print quality, or printer communication problems at some time during the life of your printer. You can easily fix most of the problems you encounter. If you cannot find the answer to your problem in this section, you may need to contact Product Support.
Chapter 4 — Troubleshooting and Maintaining the Printer Understanding Error Messages Use the following tables to troubleshoot common error messages you may see displayed on your printer’s screen. Keep in mind that some error messages: • are specific to the type of firmware you are running. • have corresponding error numbers. • cause the Intermec Ready-to-Work indicator to blink or turn off.
Chapter 4 — Troubleshooting and Maintaining the Printer Fingerprint Error Messages (continued) Ready-to-Work Error Indicator Status Number Message Description LSS too low Blinking This error can occur when you run a test feed without any media installed, or if you have incorrect media settings. Load the printer with media and select the appropriate media type. For help, see “Loading Media” on page 9.
Chapter 4 — Troubleshooting and Maintaining the Printer Fingerprint Error Messages (continued) Ready-to-Work Error Indicator Status Number Message Description RtW off by application This condition is set by the Fingerprint SYSHEALTH Off command. For more information, see the Intermec Fingerprint Command Reference Manual. Application break If you perform a user break by pressing S - P to Off stop an application from running, or if a runtime error occurs, the Intermec Ready-to-Work indicator turns off.
Chapter 4 — Troubleshooting and Maintaining the Printer IPL Error Messages Ready-to-Work Error Indicator Status Number Message Description Paper Out The printer is out of paper. Load a new roll of media. Blinking For help, see “Loading Media” on page 9. 1005 Ribbon Out The printer is out of transfer ribbon. Load a new roll Blinking of ribbon. For helps, see “Loading Ribbon” on page 31. 1031 Ribbon Fitted This is not an error condition.
Chapter 4 — Troubleshooting and Maintaining the Printer IPL Error Messages (continued) Message Ready-to-Work Error Indicator Status Number Description Blinking IP configuration error. The printer is trying to acquire an IP address from the network. Wait for the printer to complete the task before taking any action. No Printhead Printhead not found Off Rebooted Off Initializing Off Printer crash.
Chapter 4 — Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions (continued) Problem Possible Solution There are weak spots on the printout. Try these possible solutions in order: • There may be foreign particles on the media. Clean or replace the media. • Make sure that your media and ribbon are compatible. • Make sure that you are using high quality media and ribbon. • The contrast may be too low. Try increasing the contrast. • The printhead may be worn.
Chapter 4 — Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions (continued) Problem Possible Solution The inner edge of the printout is missing. Try these possible solutions in order: • The media may not be properly installed or aligned. Reload the media. For help, see “Loading Media” on page 9. • The small core and supply post may be in the upper position. Move the post to the lower position. • The X-start parameter may be set too low. Increase the setting.
Chapter 4 — Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions (continued) Problem Possible Solution The media feed is not working properly. Try these possible solutions in order: • The media characteristics may have changed. Press the B button. • One of these parameters may not be properly configured: Label rest dots, Media type, or LSS position. Verify the settings for these parameters. • The sensors may be dirty. Clean the media guides.
Chapter 4 — Troubleshooting and Maintaining the Printer RFID Problems and Possible Solutions (continued) Problem Possible Solution The RFID kit is installed, but The printer is not communicating properly with the RFID “RFID” does not appear in the setup hardware. For help, contact your local Intermec tree. representative. When I try to set RFID MODE to An RFID kit is not installed in the printer. For help, contact ENABLE, I get one of these error your local Intermec representative.
Chapter 4 — Troubleshooting and Maintaining the Printer RFID Problems and Possible Solutions (continued) Problem Possible Solution When I send a TAGREAD or TAGWRITE command, I get this error message: “Tag format error.” The TAGFORMAT defined for the operation determines the number of required parameters. You may need to modify the TAGFORMAT. For help, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. For more information, see the EPC Tag Data Standard (v1.
Chapter 4 — Troubleshooting and Maintaining the Printer Resetting the printer also does not change the selected printer language (Fingerprint, IPL, ZSim, or DSim). There are two ways to reset the printer: • Insert a special CompactFlash memory card and restart the printer. • Use the printer’s keypad. To reset the printer using the keypad 1 Turn off the printer. 2 Open the right cover and lift the printhead. 3 Turn on the printer and press and hold the I key until the printer beeps.
Chapter 4 — Troubleshooting and Maintaining the Printer Adjusting the Pressure Arm The printer is factory-adjusted for full-size media width. If you are using media that is less than full width, Intermec recommends that you adjust the position of the pressure arm so that it is centered on the media and provides even pressure. A poorly adjusted pressure arm may be detected by a weaker printout on either side of the media path. To adjust the pressure arm 1 Open the front and side doors.
Chapter 4 — Troubleshooting and Maintaining the Printer 2 Loosen the nut that secures the pressure arm. Pressure arm Upper label stop sensor Center of media Edge guide 3 Move the pressure arm inward or outward until the arrow on the tip of the arm is centered with the media. Note: Move the pressure arm at the part closest to the screw, not at the tip. If the arm is difficult to move, lift the printhead and pull the printhead bracket free from the magnet in the arm.
Chapter 4 — Troubleshooting and Maintaining the Printer The LSS can be moved laterally from the inner edge of the media path to 57 mm (2.24 in) outward, which corresponds to the center line of full width media. One part of the sensor is on the upper media guide and the other part of the sensor is under the lower guide. To adjust the LSS 1 Use a slotted screwdriver to turn the adjustment screw. • Rotate the screw clockwise to move the sensor toward the center section.
Chapter 4 — Troubleshooting and Maintaining the Printer 6 Make sure that the media is routed as close to the center section as the guide allows. 7 Press T to enter the Setup menu, and use the keypad to go to the LSS menu: • If you are running Fingerprint, go to SETUP > PRINT DEFS > LSS TEST > LSS AUTO. • If you are running IPL, go to SETUP > TEST/SERVICE > LSS TEST > LSS AUTO. The screen displays the LSS AUTO menu with the cursor in the center.
Chapter 4 — Troubleshooting and Maintaining the Printer 10 If the LSS does not move as described in Steps 8 and 9, make sure that: • the cursor position is accurate. Refresh the cursor position by pressing the D key. • the LSS is laterally aligned with the slots or black marks. • both the upper and lower parts of the LSS are aligned with each other. • the transfer ribbon is properly loaded so it does not interfere with the LSS. For help, see “Loading Ribbon” on page 31.
Chapter 4 — Troubleshooting and Maintaining the Printer To adjust the printhead pressure 1 Using a slotted screwdriver, turn the adjustment screw clockwise for more pressure and a darker printout (+) or counterclockwise for less pressure (-) and a lighter printout. Adjustment screw 2 Print testprint labels to check the print quality. For help, see “Printing a Test Label” on page 37.
Chapter 4 — Troubleshooting and Maintaining the Printer Adjusting the Ribbon Break Shaft If ribbon wrinkling occurs, you may need to adjust the alignment of the front ribbon break shaft so that it runs parallel to the printhead and the ribbon supply and rewind hubs. To adjust the ribbon break shaft • Using a slotted screwdriver, carefully turn the adjustment screw: • If the ribbon tends to slide outward, turn the screw clockwise (fw) to move the outer end of the break shaft forward.
Chapter 4 — Troubleshooting and Maintaining the Printer Adjusting the Label Taken Sensor If you are using the optional label taken sensor (LTS), you may need to adjust the sensitivity depending on ambient light conditions and the reflective characteristics of the back side of the media. To adjust the LTS 1 Press T to enter the Setup menu, and use the keypad to go to the LTS menu: • If you are running Fingerprint, go to SETUP > PRINT DEFS > LTS. • If you are running IPL, go to SETUP > TEST/SERVICE > LTS.
Chapter 4 — Troubleshooting and Maintaining the Printer Maintaining the Printer To keep your printer working properly, you should perform regular maintenance. Cleaning the Printer To properly maintain your printer, you should regularly clean it. You can clean the: • exterior of the printer. • media guides. • printhead. To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer. Use only the cleaning agents specified in this section.
Chapter 4 — Troubleshooting and Maintaining the Printer Follow these guidelines for cleaning the printer: • Always remove the power cord before cleaning. • Never spray the printer. Protect it from water when cleaning the premises. • Never use any sharp tools for removing stuck labels. The printhead and rollers are delicate. Cleaning the Exterior of the Printer Clean the exterior of the printer as needed.
Chapter 4 — Troubleshooting and Maintaining the Printer To clean the media guides 1 Open the front door and media cover. Media cover Front door 2 Loosen the screw on the edge guide. 3 Pull both the upper LSS guide and the edge guide straight out. 4 Clean the guides with a cleaning card or a soft cloth soaked in isopropyl alcohol. Be careful not to scratch the guides. 5 Replace the upper LSS guide and the edge guide. Make sure that the LSS fits into the holder on the upper LSS guide.
Chapter 4 — Troubleshooting and Maintaining the Printer Cleaning the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the printout quality. You should clean the printhead each time you replace the media. This section describes how to clean the printhead using cleaning cards. If additional cleaning is required, for example removing adhesive residue from the platen roller or tear bar, use a cotton swab moistened with isopropyl alcohol.
Chapter 4 — Troubleshooting and Maintaining the Printer 2 Turn the printhead lift lever clockwise to raise the printhead. Printhead Printhead lift lever 3 Remove any media and transfer ribbon. 4 Open the cleaning card envelope and pull out the cleaning card. Read the warning text. 5 Insert most of the cleaning card under the printhead, and then lower the printhead. 6 Pull out the cleaning card and raise the printhead.
Chapter 4 — Troubleshooting and Maintaining the Printer Replacing the Printhead The printhead is subject to wear both from the direct thermal media or ribbon and from the rapid heating and cooling process during printing. So, you need to periodically replace the printhead. How often you need to replace the printhead depends factors such as the print images, the type of direct thermal media or ribbon in use, the amount of energy to the printhead, the print speed, and the ambient temperature.
Chapter 4 — Troubleshooting and Maintaining the Printer 2 Turn the printhead lift lever clockwise to raise the printhead. 3 Remove any media and transfer ribbon. 4 Pull the printhead bracket away from the magnet in the pressure arm. 5 Disconnect the printhead bracket from the print mechanism as indicated by the arrows and pull out the printhead as far as the cables allow. 6 Disconnect the cables from the printhead: • Note the snap-lock on the inner connector.
A Specifications This appendix contains specifications for the printer and media. It also contains information about accessories for the printer.
Appendix A — Specifications Specifications Physical Specifications Dimensions: 54.3 x 26.1 x 29.8 cm (21.38 x 10.28 x 11.73 in) Weight: 13.5 kg (29.76 lbs.
Appendix A — Specifications Print Speed and Resolution Specification Description Print Mode Direct Thermal Transfer Print Speed (variable) 100 to 150 mm/sec (4 to 6 in/sec) at 300 dpi and 406 dpi 100 to 200 mm/sec (4 to 8 in/sec) at 203 dpi Printhead Resolution 8 dots/mm at 203 dpi 11.8 dots/mm at 300 dpi 16 dots/mm at 406 dpi Print Width (max) 104 mm (4.095 in) at 203 dpi 105.7 mm (4.161 in) at 300 dpi 104.0 mm (4.095 in) at 406 dpi Print Length (max) 409.5 cm (161.
Appendix A — Specifications Interfaces This section describes the standard interfaces available on the PM4i printer. RS-232 Serial Interface Use this table to understand the default settings of the serial port. Default Settings of the Serial Port Parameter Default Setting Baud rate 9600 Character Length or Data Bits 8 Parity None Stop Bits 1 Handshaking none (Fingerprint XON/XOFF (IPL) The printer end of the serial cable is a DB9 pin and the PC end is dependent on the model of the PC.
Appendix A — Specifications Serial Cable Pins and Description (continued) Pin Signal Description 7 CTS Clear to send 8 RTS Request to send 9 USB Interface The printer supports USB full speed v2.0 Host. To use the USB interface to print from a PC, you need to have the Intermec InterDriver printer driver installed on your PC. For help setting up USB communications, see “Connecting the Printer to a PC Through the USB Device Port” on page 43. The printer is a “self-powered device.
Appendix A — Specifications USB Host Interface The printer has a USB host interface for connecting USB devices such as HID bar code scanners and keyboards, USB storage devices, and USB hubs. 1 2 3 4 USB Host Interface USB Host Interface Pins and Descriptions Pin Description 1 VBUS 2 D- 3 D+ 4 Gnd Ethernet Interface The Ethernet interface has an RJ-45 socket for use with a standard RJ-45 cable.
Appendix A — Specifications One yellow and one green LED indicate the network status. Understanding the Ethernet LEDs LED Status Description Green On Link Off No link Yellow Blinking Network activity On 100BASE-TX Off 10BASE-T Parallel IEEE 1284 Interface The parallel port supports Universal Plug and Play (UPnP) and additional status reporting through IEEE 1284 nibble ID mode.
Appendix A — Specifications Media Specifications Core and Roll Specifications Measurement Value Core inside diameter, standard 38 to 40 mm (1.5 in) Core inside diameter, with adapter 76.2 mm (3 in) Core width must not protrude outside the media Maximum roll outside diameter 213 mm (8.38 in) Minimum media width, standard 25 mm (1.00 in) Minimum media width, fanfold guides 40 mm (1.57 in) Minimum media width, non-adhesive strip 25.0 mm (1.00 in) Maximum media width, non-adhesive strip 114.
Appendix A — Specifications a Non-Adhesive Strip Self-Adhesive Strip Media Width Including Liner (a) Measurement Value Maximum 114.3 mm (4.50 in) Minimum 25.0 mm (1.00 in) Liner (b) The liner must not extend more than a total of 1.6 mm (0.06 in) outside the face material and should protrude equally on both sides. Media Width Excluding Liner (c) Measurement Value Maximum 112.7 mm (4.43 in) Minimum 23.8 mm (0.
Appendix A — Specifications Media Type Set media type to one of these values: • • Fingerprint: • FIX LENGTH STRIP • VAR LENGTH STRIP IPL: CONTINUOUS a c b b Self-Adhesive Strip 122 PM4i Mid-Range Printer User’s Manual
Appendix A — Specifications Self-Adhesive Labels Media Width Including Liner (a) Measurement Value Maximum 114.3 mm (4.50 in) Minimum 25.0 mm (1.00 in) Liner (b) The backing paper must not extend more than a total of 1.6 mm (0.06 in) outside the labels and should protrude equally on both side. Recommended minimum transparency: 40% (DIN 53147). Label Width Excluding Liner (c) Measurement Value Maximum 112.7 mm (4.43 in) Minimum 23.8 mm (0.
Appendix A — Specifications The Label Stop Sensor (LSS) must be able to detect the extreme front edges of the labels.
Appendix A — Specifications Tickets With Gaps (Gap Stock) Media Width (a) Measurement Value Maximum 114.3 mm (4.50 in) Minimum 25.0 mm (1.00 in) Copy Length (b) Measurement Value Maximum length between slots Dependent on SDRAM size Minimum length between slots 8.0 mm (0.32 in) Note: Under ideal circumstances, a minimum ticket length of 4 mm (0.16 in) could be used. It requires the sum of the copy length (b) and the detection slit height (e) to be larger than 7 mm (0.
Appendix A — Specifications Media Type Set media type to one of these values: • Fingerprint: TICKET (w GAPS) • IPL: MARK Note: Do not allow a perforation to break the edge of the media, because the media may split and jam the printer.
Appendix A — Specifications Tickets With Black Mark (Mark Stock) Media Width (a) Measurement Value Maximum 114.3 mm (4.50 in) Minimum 25.0 mm (1.00 in) Copy Length (b) Measurement Value Maximum Dependent on SDRAM size Minimum 8.0 mm (0.32 in) LSS Detection Position (c) This position is variable. For help, see “Adjusting the Label Stop Sensor” on page 99. Black Mark Width (d) The detectable width of the black mark should be at least 5.0 mm (0.2 in) on either side of the LSS detection point.
Appendix A — Specifications Media Type Set media type to one of these values: • Fingerprint: TICKET (w MARK) • IPL: MARK Note: The black mark should be non-reflective carbon black on a whitish background. Do not allow a perforation to break the edge of the media, because the media may split and jam the printer. Note: Try to avoid preprint that may interfere with the detection of the black mark.
Appendix A — Specifications Media With RFID Tags or Inlays When printing on RFID media, special consideration must be taken to the position and shape of the tag. Specific recommendations for different kinds of Intermec-approved RFID media can be found on the Intermec web site at www.intermec.com. Additional information is provided in the documentation that came with your RFID kit. Accessories for the Printer You can use these accessories (sold and ordered separately) with the PM4i.
Appendix A — Specifications 76 mm (3-in) Adapter Use the 76 mm (3-in) adapter with a rotating media supply hub to use media rolls with 76 mm (3-in) inner diameter cores. The adapter cannot be used with a media supply roll post. Label Taken Sensor The Label Taken Sensor (LTS) is a photoelectric sensor that enables the printer’s firmware to detect if the last printed label, ticket, tag, etc. has been removed before printing another copy. The LTS cannot be used with a paper cutter.
Appendix A — Specifications CompactFlash Protection Plate The protection plate provides extra security by covering a CompactFlash card inserted in the back of the printer. Special Printheads Your printer comes with an 8 dots/mm (203.2 dots/in) thermal printhead. But, you can use optional printheads for special applications. 8 dots/mm (203.2 dots per in) Media Thickness Standard or Option Max 175 μm (7 mils) Standard 170 to 220 μm (6.6 to 8.7 mils) Option 170 to 220 μm (6.6 to 8.
Appendix A — Specifications 132 PM4i Mid-Range Printer User’s Manual
B Default Settings 133
Appendix B — Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the PM4i. If you restore the printer to factory default settings, the printer uses these values. The commands are grouped by function and reflect the organization of the IPL and Fingerprint setup menus. For detailed information on most of the commands, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual.
Appendix B — Default Settings Network Parameters Parameter Default Value IP selection DHCP+BOOTP IP address N/A Netmask N/A Default router N/A IPv6 selection Auto IPv6 address N/A Nameserver N/A Nameserver6 N/A DHCP response Broadcast MAC address N/A Network type Ethernet (if no 802.11 radio is installed) Wireless 802.11 (if an 802.
Appendix B — Default Settings Media Parameters Parameter Default Value X-start 8 dots/mm = 203.2 dpi 11.81 dots/mm = 300 dpi 24 dots 36 dots Width 8 dots/mm = 203.2 dpi 11.81 dots/mm = 300 dpi 832 dots 1248 dots Length 8 dots/mm = 203.2 dpi 11.
Appendix B — Default Settings Print Defines Parameters (continued) Parameter Default Value Label taken sensor (LTS) LTS adjust LTS test LTS value N/A N/A 10 IPL Default Configuration Ser-Com Parameters Parameter Default Value Baud rate 9600 Data bits 8 Parity None Stop bits 1 Protocol XON/XOFF COM Parameters Parameter Default Value USB keyboard US Network Parameters Parameter Default Value IP selection DHCP+BOOTP IP address N/A Netmask N/A Default router N/A IPv6 selection Au
Appendix B — Default Settings Network Parameters (continued) Parameter Default Value DHCP response Broadcast MAC address N/A Network type Ethernet (if no 802.11 radio is installed) Wireless 802.11 (if an 802.
Appendix B — Default Settings Media Parameters Parameter Default Value Media type Gap Paper type DT (Direct Thermal) LBL length dots 1200 dots Testfeed mode Fast Sensitivity 420 Darkness 0% LBL rest point 0 Form adj dots X 0 Form adj dots Y 0 Ribbon low 0 Paper low 0 Configuration Parameters Parameter Default Value Emulation mode None Print speed 4 in/sec Cutter Not installed LTS calibration Not installed PM4i Mid-Range Printer User’s Manual 139
Appendix B — Default Settings 140 PM4i Mid-Range Printer User’s Manual
C Fingerprint and IPL Setup Menus The setup parameters of the printer control the way the printer operates. This appendix provides an overview of the setup menu you can use to configure parameters for your PM4i printer.
Appendix C — Fingerprint and IPL Setup Menus Fingerprint Setup Menus Use this section to learn about the Fingerprint setup menus and options.
Appendix C — Fingerprint and IPL Setup Menus Fingerprint COM Menu SETUP: COM COM: USB KEYBOARD USB KEYBOARD: USUSB KEYBOARD: SWEDISH USB KEYBOARD: FRENCH USB KEYBOARD: GERMAN USB KEYBOARD: USER DEFINED Fingerprint Network Menu SETUP: NETWORK NETWORK: IP SELECTION NETWORK: IP ADDRESS NETWORK: NETMASK NETWORK: DEFAULT ROUTER NETWORK: IPV6 SELECTION NETWORK: IPV6 ADDRESS IP SELECTION: DHCP+BOOTP PARITY: MANUAL PARITY: DHCP PARITY: BOOTP IP ADDRESS: 0.0.0.0 NETMASK: 0.0.0.0 DEFAULT ROUTER: 0.0.0.
Appendix C — Fingerprint and IPL Setup Menus Fingerprint Media Menu SETUP: MEDIA MEDIA: MEDIA SIZE MEDIA: MEDIA TYPE MEDIA SIZE: XSTART MEDIA SIZE: WIDTH MEDIA SIZE: LENGTH XSTART: 24 WIDTH: 832 LENGTH: 1200 MEDIA TYPE: FIX LENGTH MEDIA TYPE:STRIP MEDIA TYPE: VAR LENGTH STRIP LABEL GAPS) MEDIA(wTYPE: TICKET MARK) MEDIA (w TYPE: TICKET (w GAP) TRANSFER: RIBBON CONSTANT TRANSFER: RIBBON FACTOR TRANSFER: LABEL OFFSET TRANSFER: RIBBON SENSOR TRANSFER: LOW DIAMETER RIBBON CONSTANT: 90 RIBBON FACT
Appendix C — Fingerprint and IPL Setup Menus Fingerprint Print Defs Menu SETUP: PRINT DEFS PRINT DEFS: HEAD RESIST PRINT DEFS: TESTPRINT HEAD RESIST: nnn TESTPRINT: PRINT SPEED: DIAMONDS 100 TESTPRINT: CHESS TESTPRINT: BAR CODES #1 TESTPRINT: BAR CODES #2 TESTPRINT: SETUP INFO TESTPRINT: HARDWARE INFO TESTPRINT: RFID TEST LABEL TESTPRINT: NETWORK INFO PRINT DEFS: PRINT SPEED PRINT DEFS: LSS TEST LSS TEST: LSS AUTO LSS TEST: LSS MANUAL LSS AUTO: LSS [G: 1]D: 13 Toggle between gain (G) and drive
Appendix C — Fingerprint and IPL Setup Menus IPL Setup Menus Use this section to learn about the IPL setup menus and options.
Appendix C — Fingerprint and IPL Setup Menus IPL Network Menu SETUP: NETWORK NETWORK: IP SELECTION NETWORK: IP ADDRESS NETWORK: NETMASK NETWORK: DEFAULT ROUTER NETWORK: IPV6 SELECTION IP SELECTION: DHCP+BOOTP PARITY: MANUAL PARITY: DHCP PARITY: BOOTP IP ADDRESS: 0.0.0.0 NETMASK: 0.0.0.0 DEFAULT ROUTER: 0.0.0.
Appendix C — Fingerprint and IPL Setup Menus IPL Media Menu SETUP: MEDIA MEDIA: MEDIA TYPE MEDIA: PAPER TYPE MEDIA: LBL LENGTH DOTS MEDIA: TESTFEED MODE MEDIA: SENSITIVITY MEDIA: DARKNESS MEDIA TYPE: GAP MEDIA TYPE: MARK MEDIA TYPE: CONTINUOUS PAPER TYPE: DT PAPER TYPE: TTR LBL LENGTH DOTS: 1200 100/200/400/800/ 1200/1600/2000/ 2500/3000/3600/ 4200/4800 TESTFEED MODE: FAST SENSITIVITY: 420 120/130/140/160/170/ 180/222/226/236/238/ 366/369/420/440/450/ 460/470/480/513/527/ 533/563/565/567/623/ 627
D Advanced Configuration This appendix contains information on the printer file system and how to modify the appearance of the printer web page.
Appendix D — Advanced Configuration Printer File System (Fingerprint) As you access the printer for communications, you encounter different parts of the printer file system. The following sections contain a device tree structure and brief descriptions of the different devices and directories of the file system. Device Tree Structure This illustration shows the device tree structure of the printer.
Appendix D — Advanced Configuration The commands you use depend on how you navigate the printer file system: • If you are accessing the printer through an FTP client or a web browser, you can easily navigate through the different devices and directories. Lowercase letters are not an issue for FTP or a web browser. • If you are accessing the printer through raw TCP (“net1:”), you use Fingerprint to communicate with the printer.
Appendix D — Advanced Configuration /pffs (or pffs:) The power fail file system is used to store files that need to be saved when the printer is turned off. Files stored in this location cannot exceed 256 bytes each. The total size of the “pffs” unit is 32 KB. /rom (or rom:) This device is used to store a collection of files that are available by default in the printer, for example the default web pages, fonts, and images.
Appendix D — Advanced Configuration Web Style Guide Files The printer network cards customizes the default web pages by changing the configuration of the engine that generates the pages. While generating the pages, the web server accesses configuration parameters, like the background color, the name of logos to display on the page and generates the HTML code. Default configuration of these parameters makes the printer’s web page appear in the Intermec style, with corporate colors and logos.
Appendix D — Advanced Configuration Understanding Required Environment Variables (continued) Variable Description loat Logotype attributes, contains all attributes for the IMG-tag to replace the Intermec logo. trna Trade name. Optional Environment Variables The optional environment variables are used to specify extra parameters; for instance, these variables permit to change the printer’s model name.
Appendix D — Advanced Configuration Optional Variables Reference Table (continued) Variable Description Comments lico Link color, LINK attribute of BODY tag. suon Support link on, enables a support link on If this parameter is in the page. the webstyle guide file, then the variables “suli” and “suna” must have a value. suli Support link, this is the link associated withe the support tag. suna Support link name, this is the label to be shown on the web page.
Appendix D — Advanced Configuration Memory and Storage Web Style Guide files are designed to be placed on the printer’s pffs, as mentioned. Due to the memory limits of the pffs the environment variables have very short name (4 bytes), which may make them less user friendly to use, but this allows more space to be used for the value of the variable. There is also a size limit per file that is set to 256 bytes.
I Index 157
Index Numerics 76 mm (3-in) adapter, accessory 130 802.11 choosing as network type 73, 79 radio communications, setting up 47 connection, troubleshooting 94 security, setting from web page 74 802.
Index DHCP, default setting 44 directories, printer 150 downloading firmware 81 fonts and graphics 83 DSim, command language changing 4 described 3 E EAP Type, choosing 802.
Index Information button, described 6 Information mode, using to find IP address 45 initial startup screen 4 inner authentication, choosing 802.
Index M mail settings, configuring from web page 69 maintaining the printer 106 maintenance, error message 89 media feed direction, configuring 65 loading 9 menu Fingerprint 144 IPL 148 not feeding, troubleshooting 94 RFID, printing on 39 roll diameter, max and min 115 settings, configuring 65 specifications 120 core and roll 120 non-adhesive strip 120 self-adhesive labels 123 self-adhesive strip 121 tickets with black mark 127 tickets with gaps 125 thicker or thinner, adjusting for 102 web page 65 width, m
Index printer accessories 129 adjusting 97 break shaft 104 LSS 99 LTS 105 pressure arm 98 printhead pressure 102 back view 3 choosing network type from the screen 80 configuring 62–79 from screen 62 from the home page 64 using commands 78 using PrintSet 77 using SmartSystems Foundation 78 connecting to a PC 42–44 through the IEEE 1284 port 43 through the serial port 42 through the USB device port 43 connecting to your network 44 directories, Fingerprint file system 150 file system, Fingerprint 150 front vie
Index ribbon breaks, troubleshooting 93 loading thermal transfer 31 not winding, troubleshooting 93 roll diameter, max and min 115 width, max and min 115 wrinkles, troubleshooting 93 ribbon break shaft, adjusting 104 ribbon out, error message 90 rotating media supply hub, loading media 30 RS-232 serial interface 116 RtW blink by application, error message 88 RtW off by application, error message 89 S scanner, connecting to printer 58 screen choosing network type 80 initial startup 4 understanding 7 using to
Index testfeed not done, error message 88 testfeed, described 6 thermal transfer ribbon, loading 31 thumb drive.
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