PD41 | PD42 Commercial Printer User’s Manual
Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Document Change Record This page records changes to this document. Version Number Date Description of Change 002 11/2010 • Added methods to verify a USB mass storage device is supported by the printer. • Expanded the Upgrading Firmware procedure.
iv PD41 and PD42 Commercial Printer User’s Manual
Contents Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Setting Up 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Configuring 802.11 Wireless Security Using IPL . . . . . . . . . . . . . . . . . . . . 29 Configuring 802.11 Wireless Security Using Fingerprint . . . . . . . . . . . . 32 Connecting Peripherals to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Using a USB Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 Troubleshooting and Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . 65 Troubleshooting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Contacting Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Understanding Error Messages on the PD42 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents B Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 IPL Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Fingerprint Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Customing the Printer Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Web Style Guide Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Content of a Web Style Guide File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Required Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents x PD41 and PD42 Commercial Printer User’s Manual
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. Telephone Support In the U.S.A. and Canada, call 1-800-755-5505. Outside the U.S.A. and Canada, contact your local Intermec representative.
Before You Begin This user’s guide provides you with information about the features of the printer, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the printer, you should be familiar with your network and general networking terms, such as IP address. Related Documents The Intermec web site at www.intermec.com contains our documents (as .pdf files) that you can download for free. To download documents 1 Visit the Intermec web site at www.intermec.com.
Before You Begin xiv PD41 and PD42 Commercial Printer User’s Manual
1 Using the Printer In this chapter, you will find these sections: • Learning About the Printers • Loading Media • Loading Thermal Transfer Ribbon • Printing a Test Label • Creating and Printing Labels 1
Chapter 1 — Using the Printer Learning About the Printers The PD41 and PD42 Commercial Printers are dependable and versatile printers suitable for medium-duty applications in manufacturing, transportation, and warehousing environments. With all-metal chassis and covers, proven printing mechanics and powerful electronics, they provide the sturdiness and performance your business depends on. The PD42 features an intuitive user interface with a large graphical screen and programmable buttons.
Chapter 1 — Using the Printer Display Soft keys (5) Control LEDs (4) Print button Media cover Front View of the PD42 Printer USB host port USB port Wireless 802.11 port Ethernet RJ-45 RS-232 serial port IEEE 1284 parallel port CompactFlash Power On/Off switch AC power cord socket Rear View of the PD41 and PD42 Printers Selecting the Printer Command Language The PD41 and PD42 printers come loaded with five different printer command languages.
Chapter 1 — Using the Printer The PD41 printer always starts up using the Fingerprint printer language because it does not have a screen to select the command language. You will need to use the printer home page or PrintSet to choose a printer command language. For help, see “Configuring the Printer From the Home Page” on page 42 or “Configuring the Printer Using PrintSet” on page 56. The language you select automatically runs each time you turn on your printer.
Chapter 1 — Using the Printer Choose command language FP IPL ZSIM DSIM ESIM PD42 Startup Screen: This screen appears the first time you turn on the PD42. Once your printer is running a particular printer language, you can change the printer language from the Setup menu. To change the printer command language from the PD42 Setup menu 1 Press the Setup ( ) button. 2 Press until you see PRINT DEFS and then press . 3 Press until you see CMD LANGUAGE and then press .
Chapter 1 — Using the Printer Understanding the Print Button and LEDs The blue button on the front panel is the Print button. The main function of the Print button is to feed media and pause print jobs. When the printer is in a different state such as Testmode, the Print button performs other functions. For more information, see “Understanding Printer States” on page 9. There are four LEDs surrounding the Print button.
Chapter 1 — Using the Printer Understanding the Printer LEDs (continued) Symbol LED Color Ready-to-Work™ Blue Description Turns on when the printer is operational. Flashing blue The printer is not fully operational because: • the printer is waiting for an IP address. • an error condition has occurred. • the printer is in Testmode or Extended Testmode. For more information, see “Using Testmode and Extended Testmode to Troubleshoot” on page 74. Off The printer is in Setup or Info mode.
Chapter 1 — Using the Printer Below the display screen, there are five buttons that act as “soft keys.” The function of the buttons depends on the state of the printer. The function of the button is indicated with a small icon in the screen right above the associated button. Understanding the Soft Key Functions Soft Key Function F1 to F5 The function of these keys is defined by the Fingerprint application. Enters or exits Setup mode. Pauses the printer. Test Feeds out media. Performs a testfeed.
Chapter 1 — Using the Printer Note: If the printer is running a Fingerprint application, access to Setup mode is controlled by the application. Understanding Printer States The printers can enter various states which indicate the current mode of operation. PD41 and PD42 Printer States State Explanation PUP Power-UP (starting up) Power off The printer is turned off. Idle The printer is operational and is waiting for print jobs. Running application The printer is running a Fingerprint application.
Chapter 1 — Using the Printer The state of the printer also determines the functions and icons that are active in the screen. Fingerprint 10.2.
Chapter 1 — Using the Printer Loading Media The printers can print on labels, tickets, tags, and continuous stock. For more information on media types, media dimensions, and media specifications, see “Media Specifications” on page 98. Loading Media for Tear-Off Printing Use this section to load media when you are manually tearing off labels against the tear bar on the printer.
Chapter 1 — Using the Printer 3 Load a media roll onto the media supply hub. Be sure to push the roll all the way against the inner wall of the printer and adjust the edge guide. 4 Route the media through the print mechanism. 5 If you are using fanfold media, load it through the external media slot at the rear of the printer and route it the same way as you would a media roll. 6 Reset the label feed guide and the printhead lever. 7 Close the media cover.
Chapter 1 — Using the Printer You can also use this procedure to load media for batch takeup. For batch takeup, both the label and liner are rewound and the label taken sensor is not used. Peel-off printing and batch takeup printing require you to install the internal rewinder kit. For more information on the internal rewinder kit, see “Accessories for the Printer” on page 107. To load media for peel-off printing 1 Remove the thumbscrew that attaches the front cover and remove it.
Chapter 1 — Using the Printer 2 Open the media cover, pull out the printhead lever and turn it counterclockwise. Lift up on the label feed guide. 3 Load a media roll onto the media supply hub. Be sure to push the roll all the way against the inner wall of the printer and adjust the edge guide. 4 Route the media through the print mechanism and back into the media compartment.
Chapter 1 — Using the Printer 5 Wrap the liner around the internal rewinder takeup roll and lock it in place. 6 Reset the label feed guide and the printhead lever.
Chapter 1 — Using the Printer 7 Reattach the front cover and secure with the thumbscrew. 8 Push in on the lower part of the label taken sensor and bring it out to a fully horizontal position. 9 Close the media cover. 10 Press the Print button to advance the media. Loading Thermal Transfer Ribbon Thermal transfer printing gives you a durable printout that is less vulnerable to chemicals, heat, sunlight and so on than direct thermal printing.
Chapter 1 — Using the Printer = Ink in = Ink out Determining Whether Your Ribbon is Wound Ink In or Ink Out To load thermal transfer ribbon 1 Open the media cover. 2 Pull out the printhead lever and turn it counterclockwise.
Chapter 1 — Using the Printer 3 Slide the ribbon roll onto the ribbon hub closest to the media roll holder and slide the empty ribbon core onto the hub closest to the front of the printer. 4 For ink out ribbon (—): route the ribbon around the printhead and set the ink position lever to the left. 5 For ink in ribbon(---): route the ribbon around the printhead and set the ink position lever to the right.
Chapter 1 — Using the Printer 6 Load media in the printer For help, see “Loading Media for TearOff Printing” on page 11 or “Loading Media for Peel-Off (Self-Strip) Printing” on page 12. 7 Press the Print button to advance the media. Printing a Test Label To verify that the printer is fully functional and to obtain the current configuration, you can print the test labels. The test labels contain hardware and software configuration information. To print a set of test labels 1 Turn off the printer.
Chapter 1 — Using the Printer The printer prints several test labels containing hardware, setup, and network information and then enters Dump mode. 7 Press the Print button once or press the cancel soft key ( exit Dump mode. ) to Creating and Printing Labels The easiest way to create and print labels, is to use the label design software LabelShop®. You can download LabelShop from the PrinterCompanion CD that shipped with your printer or you can download it from the Downloads page for your printer on www.
2 Connecting the Printer Use this chapter to understand how to connect the printer to your PC or your network.
Chapter 2 — Connecting the Printer Connecting the Printer to Your PC You can easily connect the PD41 or PD42 commercial printer to your PC using one of these ports: • USB device port • RS-232 serial interface port • IEEE 1284 communications port (optional) Note: You cannot use the USB device port and IEEE 1284 port at the same time. To select the active interface, go to Setup mode > COM: > Interface.
Chapter 2 — Connecting the Printer Make sure the serial port settings on the printer match the settings on the connected device. The default serial communication settings on the printer are: 9600 baud rate, 8 data bits, no parity, 1 stop bit and no flow control. You can use a serial connection to communicate with your PC and run PrintSet, LabelShop, or InterDriver. You can also use the serial port to send commands directly to the printer through a terminal connection, for instance with Telnet.
Chapter 2 — Connecting the Printer Connecting the Printer to Your Network Using either the integrated Ethernet or the optional 802.11 wireless network interface provides features such as security, FTP server, web server, and Alert handling. Setting Up Ethernet Communications Use the Ethernet port to set up the PD41 or PD42 as a network printer. The printer is set to automatically retrieve an IP number from the network (DHCP) once it is turned on.
Chapter 2 — Connecting the Printer Entering the IP address brings up the home page of the printer, where you can check and modify printer settings. 5 You will be prompted to enter a login name and a password. By default, the login name is admin and the password is pass. For more information on using the web page to configure the printer, see “Configuring the Printer From the Home Page” on page 42.
Chapter 2 — Connecting the Printer To configure the IP settings serially using Fingerprint 1 Connect the printer to your PC using a serial cable. For help, see “Connecting the Printer to a PC Through the Serial Port” on page 22. 2 Send the following commands to permanently assign the IP address, subnet mask, default router, and name server: setup setup setup setup setup "network,IP selection,manual" "network,IP address,xxx.xxx.xxx.xxx" "network,netmask,xxx.xxx.xxx.xxx" "network,default router,xxx.xxx.xxx.
Chapter 2 — Connecting the Printer 3 Disconnect the printer from the PC. 4 On your PC, enter the IP address of the printer in the address field of your web browser (for example http://10.200.27.94) and press Enter. The home page of the printer appears. Setting Up 802.11 Radio Communications The printer can have an internal 802.11 b/g radio to transfer and receive data using wireless communications.
Chapter 2 — Connecting the Printer 3 If necessary, change the PC serial port configuration to match your printer: Parameter Default Setting Baud rate 9600 Data bits 8 Parity None Stop bits 1 4 Start PrintSet on your PC. 5 In the General Tasks box, click Add Printer and step through the screens of the Add Printer Wizard until you have successfully added your printer.
Chapter 2 — Connecting the Printer wt,WEP1 wt,PAC wt,ACQUIRE_PAC wt,WEP2 wt,WEP3 wt,WEP4 wt,AUTH wt,WPA wt,WPA2 wt,WPA_PSK wt,ROAM wt,CHANNEL wt,AP_MAC wt,SIGNAL wt,SPEED wt,ACTIVE If you are using Fingerprint, send this command to the printer: setup write "wlan","uart1:" setup write "8
Chapter 2 — Connecting the Printer To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID: .x,su -p pass admin ws,SSID,xxxxx where xxxxx can be from 0 to 32 ASCII characters, not including the double quote. Note: The default password for logging in as an admin is “pass.” If you have changed the password, you will need to use your password instead of “pass.” 2 Send the following commands to configure the WEP keys.
Chapter 2 — Connecting the Printer To configure the printer to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID: .x,su -p pass admin ws,SSID,xxxxx where xxxxx can be from 0 to 32 alphanumeric characters. Note: The default password for logging in as an admin is “pass.” If you have changed the password, you will need to use your password instead of “pass.” 2 Send one of the following commands to enable WPA-802.1x or WPA2-802.
Chapter 2 — Connecting the Printer 5 If you are using TTLS, you may need to send this command to set the TTLS outer name: ws,TTLS_USER, xxxx where xxxx is the outer name. 6 If you are using certificates for validation, here are some commands you may need to use. • Send the following commands to set a certificate and enable validation: ws,CA_CERT,c:/testCA.pfx@export ws,VALIDATE,ON where c:/testCA.
Chapter 2 — Connecting the Printer To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID: run"su -p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx" where xxxxx can be from 0 to 32 ASCII characters, not including the double quote. Note: The default password for logging in as an admin is “pass.” If you have changed the password, you will need to use your password instead of “pass.
Chapter 2 — Connecting the Printer To configure the Printer to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID: run"su-p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx" where xxxxx can be from 0 to 32 alphanumeric characters. 2 Send one of the following WPA/WPA2 ON commands to set up WPA-802.1x or WPA2-802.1x authentication.
Chapter 2 — Connecting the Printer • Send the following command to set ACQUIRE_PAC to on: setup "8021x","ACQUIRE_PAC","ON" 6 If you are using certificates for validation, here are some commands you may need to use. • Send the following commands to set a certificate and enable validation: setup "8021x","CA_CERT","c:/test.pfx@export" setup "8021x","VALIDATE","ON" where c:/test.pfx is the location and name of the certificate and export is the passphrase.
Chapter 2 — Connecting the Printer Using a USB Mass Storage Device You can use a USB mass storage device to store additional fonts and images for the printer. You can also use the device to upgrade your firmware. For more information on using the USB mass storage device to upgrade the printer, see “Upgrading the Firmware” on page 59. To verify the USB storage device is supported by your printer, insert the USB storage device in the appropriate slot on the back of your printer.
Chapter 2 — Connecting the Printer • manage setup in Fingerprint, Direct Protocol, and IPL. In the installed keyboard layouts, the arrow keys on the keyboard are mapped to the up, down, right, and left functions in the Setup menu. The five function keys F1 to F5 correspond to the five soft keys on the front panel, starting from the left. The Enter key will have the same apply and select function. The printer comes with four keyboard layouts installed (US, Swedish, French, and German).
Chapter 2 — Connecting the Printer Connecting a USB Hub to the USB Host Port You can connect a USB hub to the printer so that you can connect several USB devices to the printer at the same time. Note: If the USB hub is not powered, you can only connect one USB mass storage device and one HID (keyboard or scanner) peripheral to the USB hub at a time. If the USB hub is powered, you can connect multiple USB mass storage devices and multiple HID peripherals at once.
3 Configuring the Printer Use this chapter to understand how to configure the printer, upgrade firmware, and download fonts and graphics.
Chapter 3 — Configuring the Printer Configuring the Printer You can change the configuration settings of your printer: • directly from the screen. • from the printer home page. • using PrintSet. • using commands sent from your PC. • using SmartSystems Foundation. Configuring the PD42 Printer from the Screen To configure the PD42 printer from the screen, you need to enter Setup mode. To enter Setup mode • Press the button. While in Setup mode, use the soft keys to navigate.
Chapter 3 — Configuring the Printer Starting point SETUP: NET-COM, NET1 SETUP: SER-COM, UART1 SETUP: COM SETUP: PRINT DEFS SETUP: NETWORK SETUP: MEDIA SETUP: EMULATION SETUP: FEEDADJ The Main Nodes of the Setup Menu in Fingerprint Starting point SETUP: COM SETUP: SER-COM SETUP: CONFIGURATION SETUP: NETWORK SETUP: MEDIA SETUP: TEST/SERVICE The Main Nodes of the Setup Menu in IPL PD41 and PD42 Commercial Printer User’s Manual 41
Chapter 3 — Configuring the Printer Starting point SETUP: NET-COM, NET1 SETUP: SERIAL-COM SETUP: COM SETUP: DATE TIME SETUP: NETWORK SETUP: CHARSET SETUP: PRINT DEFS SETUP: FEEDADJ SETUP: MEDIA The Main Nodes of the Setup Menu in ESim Configuring the Printer From the Home Page If you are using an Ethernet or 802.11 wireless connection, you can change configuration settings from the home page of the printer.
Chapter 3 — Configuring the Printer 4 Click the link for the settings you want to configure. 5 You will be prompted to enter a login name and a password. By default, the login name is admin and the password is pass. Use the next sections to understand and configure the settings in each configuration page. Configuring Communications Settings Use the communications page to configure serial communications, the communications interface, and the keyboard layout.
Chapter 3 — Configuring the Printer 2 Enter the correct information for the media you are using. 3 Click Submit Setup. Configuring Print Engine Settings (Fingerprint only) Use the print engine page to adjust the media feed direction (start and stop adjust positions) and print speed. The value of the head resistance is read-only and is measured by the firmware when the printer starts up. To configure print engine settings 1 Click Printer > Print Engine. 2 Enter the correct information for the print engine.
Chapter 3 — Configuring the Printer Use the following table to understand the Web Shell settings. Understanding the Web Shell Settings Setting Description Testfeed [value] Calibrates the label stop sensor performs a testfeed. Selecting this setting is equivalent to issuing the TESTFEED command on the printer. Ribbon Sensor Detects is the printer has run out of ribbon during printing. Default Setup Returns the printer to factory default settings.
Chapter 3 — Configuring the Printer 4 Click Submit Settings. Use the following table to understand the Alert Settings. Understanding the Alert Settings Setting Description Label Not Taken (Fingerprint only) Sent when the printed label is not taken from the printer. This setting applies to label and ticket media and requires an optional label taken sensor. Cutter Error There was an error related to the label cutter. Head Lifted A printer job was sent to the printer while the printhead was lifted.
Chapter 3 — Configuring the Printer Configuring General Network Settings Use the General network page to view the printer name, change passwords, and set restrictions. To configure general network settings 1 Click Network Admin > General. 2 View or update your settings. Note: To enter a new password, you need to check the Set password check box. 3 Click Submit General settings. Use the following table to understand the general network settings.
Chapter 3 — Configuring the Printer Understanding the General Network Settings (continued) Setting Description Restrictions Sets restrictions on who is allowed to upgrade the printer firmware or view and change network settings. You cannot remove “admin” from the list of authorized users. Users allowed to update: Defines who may perform a firmware upgrade using FTP, PrintSet, or IFAB. This setting does not affect upgrading from a Compact Flash card.
Chapter 3 — Configuring the Printer Understanding the Mail Settings Setting Description Mail (SMTP) Server Choose a configuration method for your mail server settings: • SMTP settings from DHCP: Choose this setting is you want the printer to receive settings automatically from your DHCP server. This setting requires that you choose DHCP and IP Selection in the TCP/IP section. • Manual settings: Choose this option to manually configure the Mail Server address and port. The default port is 25.
Chapter 3 — Configuring the Printer Use the following table to understand SNMP settings. Understanding the SNMP Settings Setting Description Read Community Community with rights to read the SNMP MIBs. Read/Write Community Community with rights to read and write SNMP MIBs. Username Username when using SNMPv3. The default value is “initial”. Authentication Key The authentication key for SNMPv3. The default value is “auth_key”. Encryption Key The privacy key for SNMPv3.
Chapter 3 — Configuring the Printer Use the following table to understand the TCP/IP settings. Understanding the TCP/IP Settings Setting Description IPV4 Settings Configuration method: The method by which an IP address is assigned to the printer. You can choose between DHCP, BOOTP, DHCP+BOOTP, or MANUAL. Address: The current IP address of the printer. Netmask: Manually assigned netmask for the printer. Default Router: The IP address of the default router.
Chapter 3 — Configuring the Printer Understanding the TCP/IP Settings (continued) Setting Description Name Resolution DNS Server: The IP address of the name server. DNSv6 Server: The IP address of the name server for IPv6. WINS Server (Primary and Secondary): The IP addresses of the primary and secondary WINS servers. If you chose DHCP or BOOTP for the configuration method, you may see the currently assigned WINS IP addresses depending on the configuration of your DHCP server.
Chapter 3 — Configuring the Printer 3 Click Submit Avalanche settings. Use the following table to understand the Avalanche settings. Understanding the Avalanche Settings Setting Description Enabler Mode Click one of the option buttons: • Disabled: Disables Avalanche. • Manual settings: Enables Avalanche. You need to enter the Agent address and Port in the text fields. • Find agent by broadcast: Enables Avalanche and the network connection broadcasts to find the agent.
Chapter 3 — Configuring the Printer Understanding the Wireless LAN Settings (continued) Setting Description Active WEP key Chooses the active WEP key. Authentication Sets the type of authentication for you use for WEP keys. You can choose between Auto, Open System, and Shared. WPA Sets the Wi-Fi Protected Access (WPA) to either on or off. WPA Pre-shared key Sets the WPA Pre-shared key. WPA2 Sets the Wi-Fi-Protected Access version 2 to either on or off.
Chapter 3 — Configuring the Printer Use the following table to understand the 802.1x settings. Understanding the 802.1x Settings Setting Description EAP Type Choose the Extensible Authentication Protocol (EAP) type: • TTLS (default) • LEAP • PEAP • EAP-FAST • Off (disables 802.1x security) Inner Authentication Choose the inner authentication method: • PAP (TTLS only) • MSCHAPv2 • EAP/MSCHAPv2 • EAP/MD5 • EAP/GTC Outer Name (TTLS only) Specify the EAP identity passed in the clear.
Chapter 3 — Configuring the Printer Understanding the 802.1x Settings (continued) Setting Description Server Common Name #1 Server Common Name #2 (TTLS and PEAP only) Specify common names. If you specify one common name, the server certificate common name must match this name for authentication. If you specify two common names, the server certificate common name must match at least one of them. The default is “” (any common name).
Chapter 3 — Configuring the Printer Configuring the Printer Using Commands Sent From Your PC You can change configuration parameters by sending commands directly to the printer using your terminal program (HyperTerminal) and a serial or network connection. If your printer uses the Fingerprint language, you use the SETUP command, followed by the node, subnode, and parameters setting.
Chapter 3 — Configuring the Printer Choosing an Ethernet or Wireless Network If you have an 802.11 wireless radio option installed in your printer, you need to choose between an Ethernet network or a wireless 802.11 network. Note: Once you change the network type to Wireless 802.11, you cannot communicate with the printer using Ethernet. You need to change the command through the Setup menu or send a command through a serial connection.
Chapter 3 — Configuring the Printer To choose the network type using printer commands 1 Connect the printer to your PC using a serial cable. For help, see “Connecting the Printer to a PC Through the Serial Port” on page 22. 2 Start your serial port software such as Hyperterminal. • If you are using Fingerprint, send this command to the printer: setup "NETWORK","NETWORK TYPE","n" where n can be either Ethernet or Wirless 802.11.
Chapter 3 — Configuring the Printer 6 Extract the .zip file to a folder on your PC. To upgrade using PrintSet 1 Download the latest version of PrintSet from the Intermec web site at www.intermec.com. 2 Select File > Add Printer. The Add Printer Wizard starts. 3 Under My Printers, select your printer. 4 Go to Printer > Firmware Wizard. 5 Follow the steps to update your firmware. To upgrade using a CF card 1 Copy the firmware upgrade file to a CF card.
Chapter 3 — Configuring the Printer 5 Copy the firmware binary upgrade file to the upgrade folder on the USB storage device. Note: The printer supports 8.3 binary filenames, which means the filename can have up to eight characters and a .bin extension. 6 Insert the USB storage device in the appropriate slot on the back of your printer. The upgrade starts. On the display screen, the status message, “Time Out,” appears. 7 When the upgrade is complete, the status message, “Check Integrity,” appears.
Chapter 3 — Configuring the Printer 1 Click Browse and browse to the location of the firmware upgrade file. 2 Double-click the file, and then click Upgrade. Downloading Fonts and Graphics The PD41 and PD42 support 10 scalable Unicode TrueType fonts as standard. The Unicode standard allows the use of special characters for various languages including non-Latin fonts, such as Arabic, Cyrillic, Chinese (including enhanced Simplified Chinese GB18030), Japanese, Korean, and Hebrew.
Chapter 3 — Configuring the Printer • Fingerprint or IPL commands. For help, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. • a CompactFlash card or external USB mass storage device (maximum 2 GB).
Chapter 3 — Configuring the Printer 64 PD41 and PD42 Commercial Printer User’s Manual
4 Troubleshooting and Maintaining the Printer Use this chapter to troubleshoot and maintain the printer.
Chapter 4 — Troubleshooting and Maintaining the Printer Troubleshooting the Printer You may have printer operation, print quality, or printer communication problems at some time during the life of the printer. It is easy to fix most of the problems and you will find solutions in “Troubleshooting Printer Problems and Finding Solutions” on page 69. If you cannot find the answer to your problem, you may need to contact Product Support.
Chapter 4 — Troubleshooting and Maintaining the Printer Understanding Error Messages on the PD42 Use the following tables to troubleshoot some common error messages you may see on the PD42 printer display. Some of the error messages are specific to the type of firmware you have loaded on your printer. Possible PD42 Printer Error Icons and Messages Error Message Solution Printhead lifted. Lower printhead. Maintenance. The printer is upgrading its firmware. Wait for it to complete the task.
Chapter 4 — Troubleshooting and Maintaining the Printer Possible PD42 Printer Error Icons and Messages (continued) ‘ 68 Error Message Solution IP configuration error. The printer is trying to acquire an IP address from the network. Wait until the printer receives the IP address. Out of media. Load media in printer. For help, see “The printers can enter various states which indicate the current mode of operation.” on page 9. Field out of label.
Chapter 4 — Troubleshooting and Maintaining the Printer Possible PD42 Printer Error Icons and Messages (continued) Error Icon Error Message Solution Cutter not responding. Make sure the cutter is installed properly. Troubleshooting Printer Problems and Finding Solutions Use the following table to troubleshoot common printer problems. Printer Problems and Possible Solutions Problem Possible Solution The Power LED does not light up when the printer is switched on.
Chapter 4 — Troubleshooting and Maintaining the Printer Printer Problems and Possible Solutions (continued) Problem Possible Solution A label is jammed after • Clear the media jam. For help, see “Clearing printing. Media Jams” on page 78. • If the label is stuck on the thermal printhead, clean the printhead. For help, see “Cleaning the Printhead” on page 89.l • Run a new testfeed by pressing ( ) on the PD42 or by holding the print button more than one second on the PD41.
Chapter 4 — Troubleshooting and Maintaining the Printer Printer Problems and Possible Solutions (continued) Problem Possible Solution Printing is faded or light. • For Fingerprint: Adjust the the Constant, Factor and Contrast media settings. • For IPL: Adjust the Sensitivity setting. • Make sure the printhead is clean. For help, see “Cleaning the Printhead” on page 89. • Check the printhead pressure. For help, see “Adjusting Printhead Pressure” on page 81. • Check the printhead dotline posistion.
Chapter 4 — Troubleshooting and Maintaining the Printer Printer Problems and Possible Solutions (continued) Problem Possible Solution The printout is not in the correct position. • Check for errors in the software application. • Make sure the label gap sensor is clean. For • • • • help, see “To clean the printhead” on page 89. Check the position of the label gap sensor. For help, see “Adjusting the Label Stop Sensor” on page 85. Check the position of the edge guide and media guide.
Chapter 4 — Troubleshooting and Maintaining the Printer Printable characters are printed in black-on-white. Control characters and space characters (ASCII 000 to 032 dec) are printed in white-onblack. As long as a continuous string of characters is being received, the program wraps the lines until the label is full and then starts to print another label.
Chapter 4 — Troubleshooting and Maintaining the Printer Using Testmode and Extended Testmode to Troubleshoot Use Testmode and Extended Testmode when you want to verify printer settings, print test labels, restore factory default settings, or enter Dump mode to troubleshoot. Testmode is a simple linear sequence which requires little user input. Extended Testmode gives you more options. Using Testmode Testmode is a simple linear sequence which requires little user input.
Chapter 4 — Troubleshooting and Maintaining the Printer 7 Press the Print button once or press the Cancel soft key ( exit Dump mode. 8 You can also save the dump by pressing the Save ( ) to ) soft key. Using Extended Testmode Use Extended Testmode to run additional tests such as: • printing test labels. • running a Testfeed in slow mode. • entering Dump mode. • resetting to factory defaults.
Chapter 4 — Troubleshooting and Maintaining the Printer • Press to cycle through the different options. • Press to select a test function. • Press to exit Extended Testmode. 5 Lower the printhead. Understanding the Functions in Extended Testmode Function Description Select Media When you select your media, the printer performs a slow sensor calibration (slow testfeed). Performing a slow testfeed can help resolve gap/mark detection problems.
Chapter 4 — Troubleshooting and Maintaining the Printer Adjusting the Printer Use this section to perform adjustments to help solve problems related to print quality. Preventing Ribbon Wrinkling If you have problems with thermal transfer ribbon getting wrinkled, try adjusting the the ribbon tension or the ribbon shield. To adjust the ribbon tension 1 Push in on the end knob of the ribbon supply hub. 2 Rotate the knob: • clockwise to increase the tension. • counterclockwise to decrease the tension.
Chapter 4 — Troubleshooting and Maintaining the Printer To adjust the ribbon shield 1 If the label printout matches: • Test Label A, turn screw A clockwise. • Test Label B, turn screw B clockwise. A B 2 Twist the screw a half-turn and perform a new test print. 3 Continue adjusting the ribbon shield screws until you achieve good printout quality. Note: Do not exceed two full turns of a ribbon shield screw or the media may not feed smoothly.
Chapter 4 — Troubleshooting and Maintaining the Printer 2 Pull out on the printhead lever and turn it counterclockwise to lift the printhead. 3 Pull the media away from the print mechanism. If the media has been wound up or is stuck on the platen roller, carefully remove it by hand without using any sharp tools that can damage the platen roller or the printhead. Note: Avoid rotating the platen roller. You may permanently damage the electronic components. 4 Cut off any damaged or wrinkled part of the media.
Chapter 4 — Troubleshooting and Maintaining the Printer 2 Pull out on the printhead lever and turn it counterclockwise to lift the printhead. 3 Move the balance boxes: • outward for wider media. • inward for narrower media. Balance box 4 Close the printhead and load the ribbon. 5 Test and readjust the balance boxes if necessary.
Chapter 4 — Troubleshooting and Maintaining the Printer Adjusting Printhead Pressure The pressure of the thermal printhead against the platen roller is adjusted at the factory. You may need to readjust the printhead pressure if the printing is weaker on one side of the media, or if the thermal transfer ribbon starts to crease (indicated by unprinted white streaks along the media feed direction).
Chapter 4 — Troubleshooting and Maintaining the Printer 3 Using a slotted screwdriver, turn the screw at the top of the balance boxes: • clockwise to increase pressure. • counterclockwise to decrease pressure. 4 Close the printhead and load the ribbon. 5 Test and readjust the pressure if necessary. Adjusting Printhead Dot Line When using thick or stiff media, you need to move the printhead forward so that the dot line is aligned precisely with the top of the platen roller.
Chapter 4 — Troubleshooting and Maintaining the Printer 2 Use a slotted screwdriver to turn the two screws at the top of the printhead bracket counterclockwisea single turn. 3 Pull out on the printhead lever and turn it counterclockwise to lift the printhead.
Chapter 4 — Troubleshooting and Maintaining the Printer 4 Carefully turn both screws, at the front of the printhead, clockwise a quarter of a turn at a time. Note: Be sure you make identical adjustments on both screws. If you are unsure, tighten both screws completely by turning them counterclockwise as far as they will go, and then start over. 5 Close the printhead and using the slotted screwdriver to turn the two screws at the top of the printhead bracket clockwise a single turn.
Chapter 4 — Troubleshooting and Maintaining the Printer Adjusting the Label Stop Sensor The label stop sensor (also called label gap sensor or black mark sensor) is a photoelectric sensor that controls the media feed by detecting gaps between labels, or slots or black marks in continuous stock. For the sensor to work, it must be aligned with the gaps, slots, or marks on the media. If you are using irregularly shaped labels, align the sensor with the front tip of the labels.
Chapter 4 — Troubleshooting and Maintaining the Printer 3 Check the point of detection from the front with the printhead lifted. Point of detection If you are having detection problems, you can test the label stop sensor in Setup mode on the PD42. The label stop sensor tests can determine whether the sensor is in the right position, if it is blocked by dust or stuck labels, or if it is defective in some way.
Chapter 4 — Troubleshooting and Maintaining the Printer 3 Make sure that there is a label, not a gap or black mark, at the sensor. 4 Make sure that the media runs as close to the center of the printer as the guides will allow. 5 Press Setup ( ). 6 Go to Print Defs > LSS Test > LSS Auto. The cursor will in the center of the screen as shown below. LSS AUTO 7 For gap or slot detection: Lift the printhead and slowly pull out the media in the media feed direction.
Chapter 4 — Troubleshooting and Maintaining the Printer If the cursor does not detect a gap, slot, or black mark, check the following: • Is the label stop sensor laterally aligned with the slots or black marks? • Is the transfer ribbon properly loaded so it does not interfere with the label stop sensor? For help, see “Loading Thermal Transfer Ribbon” on page 16. • Are the label stop sensor guides clean? If not, clean them as described in the next section “Maintaining the Printer.
Chapter 4 — Troubleshooting and Maintaining the Printer Cleaning the Printhead Cleaning the printhead on a regular basis prolongs the life of the printhead and ensures that you maintain high print quality. You should clean the printhead with cleaning cards or a cotton swab moistened with isopropyl alcohol. Ideally, you should clean the printhead every time you load a new supply of thermal transfer ribbon. Isopropyl alcohol is a highly flammable, moderately toxic, and mildly irritating substance.
Chapter 4 — Troubleshooting and Maintaining the Printer Use a soft cloth moistened with isopropyl alcohol to clean the inside of the printer. Isopropyl alcohol is a highly flammable, moderately toxic, and mildly irritating substance.
A Specifications This appendix contains specifications for the printer and media. It also contains information on the accessories for the printers.
Appendix A — Specifications Printer Specifications Physical Specifications Dimensions: 453 x 273 x 270 mm (17.8 x 10.8 x 10.6 in) Weight: 13 kg (28.
Appendix A — Specifications Print Speed and Resolution Specification Description Print Mode Direct Thermal Thermal Transfer Print Speed (variable) 50.8 to 152.4 mm/sec (2 to 6 in/sec) at 8 dots/mm 203 dpi 50.8 to 101.6 mm/sec (2 to 4 in/sec) at 11.8 dots/mm 300 dpi Printhead Resolution 8 dots/mm (203 dpi) 11.8 dots/mm (300 dpi) Print Width (max) 104 mm (4.095 in) 105.7 mm (4.161 in) at 8 dots/mm 300 dpi Media Width (min/max) 25 to 118 mm (1 to 4.6 in) 114 mm (4.
Appendix A — Specifications Interfaces This section describes the standard interfaces available on the PD41 and PD42 printers. RS-232 Serial Interface Use this table to understand the default settings of the serial port.
Appendix A — Specifications Serial Cable Pins and Description (continued) Pin Signal Description 7 CTS Clear to send 8 RTS Request to send 9 USB Interface The printer supports USB full speed v2.0 Host. To use the USB interface to print from a PC, you need to have the Intermec InterDriver printer driver installed on your PC. For help setting up USB communications, see “Connecting the Printer to a PC Through the USB Device Port” on page 22. The printer is a “self-powered device.
Appendix A — Specifications USB Host Interface The printer has a USB host interface for connecting USB devices such as HID bar code scanners and keyboards, USB storage devices, and USB hubs. 1 2 3 4 USB Host Interface USB Host Interface Pins and Descriptions Pin Description 1 VBUS 2 D- 3 D+ 4 Gnd Ethernet Interface The Ethernet interface has an RJ-45 socket for use with a standard RJ45 cable.
Appendix A — Specifications One yellow and one green LED indicate the network status. Understanding the Ethernet LEDs LED Status Description Green On Link Off No link Yellow Blinking Network activity On 100BASE-TX Off 10BASE-T Parallel IEEE 1284 Interface The parallel port supports Universal Plug and Play (UPnP) and additional status reporting through IEEE 1284 nibble ID mode.
Appendix A — Specifications Media Specifications Core and Roll Specifications Measurement Value Core inside diameter, standard 38 to 40 mm (1.5 in) Core inside diameter, with adapter 76.2 mm (3 in) Core width must not protrude outside the media Maximum roll outside diameter 213 mm (8.38 in) Minimum media width, standard 25 mm (1.00 in) Minimum media width, fanfold guides 40 mm (1.57 in) Minimum media width, non-adhesive strip 25.0 mm (1.
Appendix A — Specifications • ESim: CONTINUOUS a NON-ADHESIVE STRIP Non-Adhesive Strip Self-Adhesive Strip Media Width Including Liner (a) Measurement Value Maximum 118 mm (4.65 in) Minimum 25.0 mm (1.00 in) Liner (b) The liner must not extend more than a total of 1.6 mm (0.06 in) outside the face material and should protrude equally on both sides. Media Width Excluding Liner (c) Measurement Value Maximum 116.4 mm (4.58 in) Minimum 23.8 mm (0.
Appendix A — Specifications Media Type Set media type to one of these values: • Fingerprint: • FIX LENGTH STRIP • VAR LENGTH STRIP • IPL: CONTINUOUS • ESim: CONTINUOUS a c SELF-ADHESIVE STRIP b b Self-Adhesive Strip 100 PD41 and PD42 Commercial Printer User’s Manual
Appendix A — Specifications Self-Adhesive Labels Media Width Including Liner (a) Measurement Value Maximum 118 mm (4.65 in) Minimum 25.0 mm (1.00 in) Liner (b) The backing paper must not extend more than a total of 1.6 mm (0.06 in) outside the labels and should protrude equally on both sides. Label Width Excluding Liner (c) Measurement Value Maximum 116.4 mm (4.58 in) Minimum 23.8 mm (0.
Appendix A — Specifications The Label Stop Sensor (LSS) must be able to detect the extreme front edges of the labels. You can move the sensor 0 to 57 mm (0 to 2.24 in) fromt he inner edge of the media.
Appendix A — Specifications Tickets With Gaps (Gap Stock) Media Width (a) Measurement Value Maximum 114.3 mm (4.50 in) Minimum 25.0 mm (1.00 in) Copy Length (b) Measurement Fingerprint IPL ESim Maximum 1270 mm (50 in)* 600 mm (23 in) 600 mm (23 in) Minimum 6.0 mm (0.2 in) 6.0 mm (0.2 in) 6.0 mm (0.2 in) Maximum 558.8 mm (22 in)* 406.4 mm (16 in) 406.4 mm (16 in) Minimum 6.0 mm (0.2 in) 6.0 mm (0.2 in) 6.0 mm (0.2 in) 8 dots/mm (203 dpi) 11.
Appendix A — Specifications Media Type Set media type to one of these values: • Fingerprint: TICKET (w GAPS) • IPL: MARK • ESim: MARK Note: Do not allow a perforation to break the edge of the media, because the media may split and jam the printer.
Appendix A — Specifications Tickets With Black Mark (Mark Stock) Media Width (a) Measurement Value Maximum 118 mm (4.65 in) Minimum 25.0 mm (1.00 in) Copy Length (b) Measurement Fingerprint IPL ESim Maximum 1270 mm (50 in)* 600 mm (23 in) 600 mm (23 in) Minimum 6.0 mm (0.2 in) 6.0 mm (0.2 in) 6.0 mm (0.2 in) Maximum 558.8 mm (22 in)* 406.4 mm (16 in) 406.4 mm (16 in) Minimum 6.0 mm (0.2 in) 6.0 mm (0.2 in) 6.0 mm (0.2 in) 8 dots/mm (203 dpi) 11.
Appendix A — Specifications Media Type Set media type to one of these values: • Fingerprint: TICKET (w MARK) • IPL: MARK • ESim: MARK Note: The black mark should be non-reflective carbon black on a whitish background. Do not allow a perforation to break the edge of the media, because the media may split and jam the printer. Note: Try to avoid preprint that may interfere with the detection of the black mark.
Appendix A — Specifications Accessories for the Printer You can use these accessories (sold and ordered separately) with the PD41 and PD42 printer. To order accessories, contact your local Intermec sales representative. Internal Rewinder Use this accessory, which comes with a guide shaft, for peel-off (selfstrip) printing. You can also use the rewinder to roll up complete batches of labels. Paper Cutter Use this accessory to cut off continuous paper-based stock or liner between labels.
Appendix A — Specifications 108 PD41 and PD42 Commercial Printer User’s Manual
B Default Settings 109
Appendix B — Default Settings Default Configuration Use this appendix to view the default settings on the printer. If you need to restore factory defaults at any time, you can use PrintSet or the printer home page to reset the printer. To reset the printer to factory defaults using Printset • Use the Factory Default Wizard in the Printer Tasks box. To reset the printer to factory defaults using the home page 1 From the home page, click Printer > Web Shell. 2 Click Default Setup.
Appendix B — Default Settings COM Parameters Parameter Default Value Interface USB Device USB keyboard US Network Parameters Parameter Default Value IP selection DHCP+BOOTP IP address N/A Netmask N/A Default router N/A IPv6 selection Auto IPv6 address N/A Nameserver N/A Nameserver6 N/A DHCP response Broadcast MAC address N/A Network type Ethernet Test/Service Parameters Parameter Default Value Testprint Config Test labels Format Page UDC Font N/A Data dump No Memory rese
Appendix B — Default Settings Media Parameters Parameter Default Value Media type Gap Paper type DT (Direct Thermal) LBL length dots 1200 dots Testfeed mode Fast Sensitivity 420 Darkness 0 LBL rest point 0 Form adj dots X +0 Form adj dots Y +0 Configuration Parameters Parameter Default Value Emulation mode None Print speed 5 in/sec Cutter Not installed Fingerprint Default Configuration Ser-Com “uart1:” Parameters 112 Parameter Default Value Baud rate 9600 Character length
Appendix B — Default Settings Ser-Com “uart1:” Parameters (continued) Parameter Default Value Transmit butter 1024 bytes Net-Com “net1:” Parameters Parameter Default Value New line CR/LF COM Parameters Parameter Default Value Interface USB Device USB keyboard US Network Parameters Parameter Default Value IP selection DHCP+BOOTP IP address N/A Netmask N/A Default router N/A IPv6 selection Auto IPv6 address N/A Nameserver N/A Nameserver6 N/A DHCP response Broadcast MAC addre
Appendix B — Default Settings Emulation Parameters Parameter Default Value Mode Disabled Adjust Base (mmX10) Stop (mmX10) +88 +55 Feedadjust Parameters Parameter Default Value Startadjust 0 Stopadjust 0 Media Parameters Parameter Default Value Xstart 0 Width 832 dots (203 dpi) Length 1200 dots (203 dpi) Media type Label (with gaps) Paper type Thermal transfer Contrastt +0% Testfeed Testfeed mode Fast Len (slow mode) 0 Print Defs Parameters 114 Parameter Default
Appendix B — Default Settings ESim Default Configuration Serial-Com Parameters Parameter Default Value Baud rate 9600 Character length 8 Parity None Stop bits 1 Host handshake XON/XOFF Net-Com “net1:” Parameters Parameter Default Value New line CR/LF COM Parameters Parameter Default Value Interface USB Device USB keyboard US Network Parameters Parameter Default Value IP selection DHCP+BOOTP IP address N/A Netmask N/A Default router N/A IPv6 selection Auto IPv6 address N/A
Appendix B — Default Settings Network Parameters (continued) Parameter Default Value Network type Ethernet Feedadjust Parameters Parameter Default Value Top form backup Enable Tear bar offset 106 Media Parameters Parameter Default Value Print method Thermal transfer Density 10 Media type Continuous Media size Width: Length: 832 (203 dpi) 1200 (203 dpi) Point Type: X: Y Global Ref (R) 0 0 Testfeed Power up No motion Head close No motion Print Defs Parameters 116 Para
Appendix B — Default Settings Print Defs Parameters (continued) Parameter Default Value Testprint Hardware Info Charset Paramters Parameter Default Value Charset Bits Date Time Paramters Parameter Default Value Date Time Hour: Minute: Seconds Year Month Day Current hour Current minute Current second Current year Current month Current day PD41 and PD42 Commercial Printer User’s Manual 117
Appendix B — Default Settings 118 PD41 and PD42 Commercial Printer User’s Manual
C Fingerprint, IPL, and ESim Setup Menus The setup parameters of the printer control the way the printer operates. This chapter provides an overview of the menu structure you can use to configure setup parameters on the PD42 printer. To change the setup parameters on the PD41, see “Configuring the Printer” on page 40.
Appendix C — Fingerprint, IPL, and ESim Setup Menus Fingerprint Setup Menus Use this section to learn about the Fingerprint setup menus and options.
Appendix C — Fingerprint, IPL, and ESim Setup Menus Fingerprint Com Menu SETUP: COM COM: INTERFACE COM: USB KEYBOARD INTERFACE: USB DEVICE BAUDRATE; IEEE 1284 USB KEYBOARD: USUSB KEYBOARD: SWEDISH USB KEYBOARD: FRENCH USB KEYBOARD: GERMAN Scroll forward Scroll back Fingerprint Network Menu NETWORK: IPV6 SELECTION NETWORK: IPV6 ADDRESS IPV6 SELECTION: AUTO AUTO & DHCP IPV6 ADDRESS: FE80::210:40FF:F MANUAL NETWORK: NAME SERVER 6 NETWORK: DHCP RESPONSE NETWORK: NETWORK TYPE NAME SERVER 6: FD::1 D
Appendix C — Fingerprint, IPL, and ESim Setup Menus Fingerprint Feedadjust Menu SETUP: FEEDADJ FEEDADJ: STARTADJ FEEDADJ: STOPADJ STARTADJ: [0]: STOPADJ: [0]: Fingerprint Media Menu SETUP: MEDIA MEDIA: MEDIA SIZE MEDIA: MEDIA TYPE MEDIA SIZE: XSTART MEDIA SIZE: WIDTH MEDIA SIZE: LENGTH XSTART: [0]: WIDTH: [832]: LENGTH: [1243]: MEDIA TYPE: LABEL GAPS) MEDIA(wTYPE: TICKET (w MARK) MEDIA TYPE: TICKET (w GAPS) MEDIA TYPE: FIX LENGTH MEDIA TYPE:STRIP VAR LENGTH STRIP Scroll forward Scroll back MED
Appendix C — Fingerprint, IPL, and ESim Setup Menus Fingerprint Print Defs Menu SETUP: PRINT DEFS PRINT DEFS: CMD Language PRINT DEFS: CLIP DEFAULT CMD Language: CLIP DEFAULT: Fingerprint OFF CLIP DEFAULT: CLIP DEFAULT: Direct Protocol ON TESTPRINT: IPL TESTPRINT: ESIM TESTPRINT: ZSIM TESTPRINT: DSIM PRINT DEFS: TESTPRINT PRINT DEFS: PRINT SPEED PRINT DEFS: LSS TEST TESTPRINT: PRINT SPEED: LSS TEST: DIAMONDS [100]: LSS AUTO TESTPRINT: CHESS TESTPRINT: BAR CODES #1 TESTPRINT: LSS AUTO: BAR CODES #2 TE
Appendix C — Fingerprint, IPL, and ESim Setup Menus IPL Network Menu NETWORK: IPV6 SELECTION NETWORK: IPV6 ADDRESS IPV6 SELECTION: AUTO AUTO & DHCP IPV6 ADDRESS: FE80::210:40FF:F MANUAL NETWORK: NAME SERVER 6 NETWORK: DHCP RESPONSE NETWORK: NETWORK TYPE NAME SERVER 6: FD::1 DHCP RESPONSE: BROADCAST UNICAST NETWORK TYPE: ETHERNET WIRELESS 802.
Appendix C — Fingerprint, IPL, and ESim Setup Menus IPL Media Menu SETUP: MEDIA MEDIA : MEDIA TYPE MEDIA : PAPER TYPE MEDIA : TESTFEED MODE MEDIA : LBL LENGTH DOTS MEDIA : SENSITIVITY MEDIA TYPE: GAP CONFIG: MARK CONFIG: CONTINUOUS Scroll forward Scroll back PAPER TYPE: DT CONFIG: TTR Scroll forward Scroll back TESTFEED MODE: FAST TESTFEED MODE: SLOW Scroll forward Scroll back LBL LENGTH DOTS: 1200 100/200/400/800/ 1200/1600/2000/ 2500/3000/3600/ 4200/4800 SENSITIVITY: 420 120/130/140/160/170/ 180
Appendix C — Fingerprint, IPL, and ESim Setup Menus ESim Setup Menus Use this section to learn about the ESim setup menus and options.
Appendix C — Fingerprint, IPL, and ESim Setup Menus ESim Network Menu NETWORK: IPV6 SELECTION NETWORK: IPV6 ADDRESS IPV6 SELECTION: AUTO AUTO & DHCP IPV6 ADDRESS: FE80::210:40FF:F MANUAL NETWORK: NAME SERVER 6 NETWORK: DHCP RESPONSE NETWORK: NETWORK TYPE NAME SERVER 6: FD::1 DHCP RESPONSE: BROADCAST UNICAST NETWORK TYPE: ETHERNET WIRELESS 802.
Appendix C — Fingerprint, IPL, and ESim Setup Menus ESim Media Menu SETUP: MEDIA MEDIA : PRINT METHOD MEDIA : DENSITY MEDIA : MEDIA TYPE PRINT METHOD: THERMAL CONFIG: TRANSFER DIRECT THERMAL Scroll forward Scroll back DENSITY: 10 MEDIA TYPE: CONTINUOUS TESTFEED MODE: GAP/NOTCH TESTFEED MODE: MARK Scroll forward Scroll back MEDIA : POINT POINT: TYPE POINT: X POINT: Y TYPE: Global TYPE: Ref(R) Relative Ref(R) Scroll forward Scroll back X: 0 Y: 0 MEDIA: MEDIA SIZE MEDIA SIZE: WIDTH MEDIA SIZE: LE
Appendix C — Fingerprint, IPL, and ESim Setup Menus ESim Charset Menu SETUP: CHARSET CHARSET: BITS TOP FORM BACKUP: CODE PAGE ESim Date Time Menu SETUP: DATE TIME DATE TIME: HOUR DATE TIME: MINUTE DATE TIME: SECONDS DATE TIME: YEAR DATE TIME: MONTH DATE TIME: DAY HOUR: 8 MINUTE: 12 SECONDS: 45 YEAR: 2009 MONTH: AUG HOUR: 27 PD41 and PD42 Commercial Printer User’s Manual 129
Appendix C — Fingerprint, IPL, and ESim Setup Menus 130 PD41 and PD42 Commercial Printer User’s Manual
D Advanced Configuration This appendix contains information on the printer file system and how to modify the appearance of the printer web page.
Appendix D — Advanced Configuration Printer File System (Fingerprint) As you access the printer for communications, you will encounter different parts of the printer file system. The following sections contain a device tree structure and brief descriptions of the different devices and directories of the file system. Device Tree Structure This illustration shows the device tree structure of the printer.
Appendix D — Advanced Configuration • If you are accessing the printer through an FTP client or a web browser, you can easily navigate through the different devices and directories. Lowercase letters are not an issue for FTP or a web browser. • If you are accessing the printer through raw TCP (“net1:”), you use Fingerprint to communicate with the printer. Since Fingerprint commands are translated into uppercase letters, you are restricted from accessing devices and directories with lowercase names.
Appendix D — Advanced Configuration /rom (or rom:) This device is used to store a collection of files that are available as default in the printer, for example the default web pages, fonts, and images. /rom/images (or rom:images) This directory is used to store images used for the default web pages. /rom/secure (or rom:secure) This directory is used to store the password protected web pages. /tmp (or tmp:) This is the printer’s temporary read/write memory.
Appendix D — Advanced Configuration Customization of these parameters has to be done in specific files called “Web Style Guide Files”, assigning user-defined values to several support environment variables. Web style guide files contain parameters to set web page content and layout. These files can be stored either on /c or pffs:. In the file system, /c has priority over pffs:, which implies that if there is a web style guide on /c (for example /c/webstyleguide.
Appendix D — Advanced Configuration • PD42 The web server checks the available hardware and then displays the correct model name in the web page. If the page has to show a different name of the printer, the web style guide file has to contain the optional variable printer=your name. Optional Variables Reference Table Variable Description 136 Comments alco Active link color, ALINK attribute of BODY tag. BGLI Background image link, BACKGROUND attribute of BODY tag.
Appendix D — Advanced Configuration x-www-url-Encoding Syntax Rules The value given to environment variables has to be specified respecting the x-www-url-encoding syntax rules. According to the syntax rules, characters can be inserted using the notation %. For example, space in the ASCII table has the Hex number 20 so it corresponds to %20.
Appendix D — Advanced Configuration • The split point between one web style guide and the other cannot be in the middle of a line. The last line of the file has to be consistent in the syntax and the first line of the following web style guide file has to be a new line. • If variables are specified more than one time, the last value is the one assumed. Intermec recommends that you use the FTP server to transfer the files.
I Index 139
Index Numerics 802.11 choosing as network type 58 choosing network type from web page 52 security, setting from web page 53 wireless kit accessory 107 802.11 radio communications, setting up 27 802.
Index Error LED illustration and description 6 Error LED, troubleshooting 69 error message, understanding PD42 67 ESim Charset menu 129 Com menu 126 Date Time menu 129 default configuration 115 Feedadjust menu 127 language description 4 Media menu 128 Net-Com, NET1 menu 126 Network menu 127 PD42 Setup menu illustration 42 Print Defs menu 128 Serial-Com menu 126 Ethernet choosing as network type 58 choosing network type from web page 52 interface description 96 LEDs, understanding 97 setting up communication
Index Information mode soft key 8 using to find IP address 24 inner authentication, choosing 802.
Index media (continued) specifications 98 core and roll 98 non-adhesive strip 98 self-adhesive labels 101 self-adhesive strip 99 tickets with black mark 105 tickets with gaps 103 web page 43 width, max and min 93 memory and storage, web style guide 137 memory, printer 92 microprocessor, ARM 9 92 N Net-Com, NET1 menu ESim 126 Fingerprint 120 Network menu ESim 127 Fingerprint 121 IPL 124 network type choosing Ethernet or wireless 802.
Index printers (continued) configuring with PrintSet 56 connecting to a PC 22 connecting to your network 24 directories, Fingerprint file system 132 exterior, cleaning 90 file system, Fingerprint 132 home page, login name and password 25 identifying parts 2 learning about 2 maintaining 88 memory 92 modifying web page 131 problems and solutions 69 specifications 92 standard interfaces 94 troubleshooting 66 printhead adjusting 79 balance, adjusting 79 cleaning 89 dot line, adjusting 82 hot, error message 68 l
Index SNMP configuring with web page 49 setting descriptions 50 soft keys understanding 8 using PD42 7 specifications humidity 92 media 98 physical 92 power 92 printer 92 temperature 92 SSID 53 startup screen, PD42 printer 5 style guide content of web 135 creating web 137 memory and storage 137 optional environment variables 135 required environment variables 135 URL encoding syntax rules 137 web pages 134 T TCP/IP configuring with web page 50 setting descriptions 51 tear-off printing, loading media 11 temp
Index WPA 54 configuring with Fingerprint 34 configuring with IPL 31 WPA2 configuring with Fingerprint 34 configuring with IPL 31 WPA2-PSK configuring with Fingerprint 33 configuring with IPL 30 WPA-PSK 54 configuring with Fingerprint 33 configuring with IPL 30 Z ZSim, language description 4 146 PD41 and PD42 Commercial Printer User’s Manual
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