User Manual

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32
PB22/PB32 Mobile Label and Receipt Printer User’s Guid 49
4 Click the Downloads tab to download the latest firmware version
to your computer.
5 Extract the .zip file to a folder on your computer.
You have options for upgrading the firmware based on whether your
PB22/PB32 has a Bluetooth radio or an 802.11 b/g radio. Use one of
the following procedures to upgrade your printer firmware. Your
printer should reboot after you finish upgrading the firmware. If it
does not reboot, you will need to cold boot the printer. For help, see
“Cold Booting the PB22/PB32” on page 48.
To upgrade your printer using PrintSet
1 Download the latest version of PrintSet from the Intermec web
site at www.intermec.com.
2 Select File > Add Printer to start the Add Printer Wizard which
guides you through the process of adding your printer.
3 Select your printer under My Printers and then go to Printer >
Firmware Wizard.
The Firmware Wizard guides you through the necessary steps to
update your firmware.
To upgrade your printer using a serial connection
1 Make sure you have established a serial communications between
your PC and the PB22/PB32. For help, see “Setting Up Serial
Communications” on page 37.
2 Use Fingerprint, IPL, ESC/P, or SmartSystems Foundation
commands to send the upgrade file to the printer.
For help with Fingerprint, IPL, ESC/P, or SmartSystems Foundation
commands and information, see either the Fingerprint Programmer’s
Reference Manual (P/N 937-005-xxx), the IPL Programmer’s Reference
Manual (P/N 937-007-xxx), the ESC/P Programmer’s Reference Manual
(P/N 937-010-xxx), or SmartSystems Foundation online help. You can
download these documents from the Intermec web site at
www.intermec.com.
Note: All of the printer languages are integrated in a single
firmware version.