User Manual

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32
PB22/PB32 Mobile Label and Receipt Printer User’s Guid 43
Possible PB22/PB32 Error Icons and Messages
Error Icon Error Message Description
Pause The print job is paused.
Paper out (IPL)
Out of Paper
(Fingerprint)
The printer is out of paper. Load a new roll of
media. For help, see “Loading Media” on
page 11.
Testfeed not
done
The printer did not perform a test feed before
it printed out test labels. It is important to
perform a test feed because it calibrates the
sensor.
To perform a testfeed:
• In Fingerprint and ESC/P, press the Feed
button for more than 1 second.
• In IPL open and close the media door and
then Press the Feed button.
‘
Printhead hot The printhead is overheated and needs to cool
down. In IPL, wait for printing to resume
automatically. In Fingerprint and ESC/P, your
print job is lost.
Upgrading The printer is loading new firmware.
LSS too high,
LSS too low
These errors can occur when you run a test
feed without any media installed, or if you
have incorrect media settings.
Load the printer with media (see “Loading
Media” on page 11), run Test mode (see
“Understanding Test Mode” on page 22),
and select the appropriate media type.
IP configuration
error
The printer is trying to acquire an IP address
from the network. Wait for the printer to
complete the task before taking any action.
IP link error No network connection.