User`s manual

Chapter 4 — Managing, Upgrading, and Troubleshooting the IF30
68 IF30 Fixed Reader User’s Manual
4 To continue the upgrade, click Save Changes and Reboot. The
Rebooting screen appears, the IF30 reboots, and the upgrade
begins. This process can take several minutes. Do not cycle power
to the IF30 during the upgrade. When the upgrade process is
complete, the IF30 reboots.
To cancel the upgrade, click Discard Pending Changes.
Troubleshooting the IF30
This section includes lists of problems and possible solutions.
Problems While Working With RFID
Many problems you may encounter when working with your RFID
system can be solved by carefully checking the RFID settings and
changing them accordingly. For help, see “Configuring RFID
Settings” on page 42.
RFID Problems and Solutions
Problem Solution
The IF30 is unable read RFID
tags, or seems to read tags slowly
or inconsistently.
Check these conditions:
• Your RFID antennas must be connected correctly
to the IF30 and mounted in optimum locations.
Make sure all antenna connections are tight and
that the cables are in good condition. For help,
contact your Intermec RFID system consultant.
• Terminators must be installed on all unused RFID
antenna ports. If you have operated the IF30
without terminators on all unused antenna ports,
the RFID module may be damaged. For help,
contact Intermec Product Support.
• To maximize IF30 performance, make sure you
have chosen the correct Tag Type for your
application. For help, see “Configuring RFID
Settings” on page 42.