User`s manual

Chapter 5 — Upgrading, Troubleshooting, and Cleaning the CV60

CV60 Vehicle Mount Computer With Windows CE User’s Manual 69

Troubleshooting the CV60

If you send the CV60 in for service, it is your responsibility to

save the computer data and configuration. Intermec is

responsible only for ensuring that the hardware matches the

original configuration when repairing or replacing the computer.

If any problems with the TE2000 terminal emulation

applications, see the TE 2000 Terminal Emulation Programmer’s

Guide (P/N 977-055-xxx).

Problems While Operating the CV60

Problem Solution

You press Power and nothing happens. Make sure you are connected to a power supply.

The computer appears to be locked up

and you cannot enter data.

Try these possible solutions in order:

• If you have a CV60 with an 802.11 radio, wait 10

seconds and try to use the CV60 again. If the CV60

is still connecting to the Intermec Application Server

or the host, it ignores any input from the keypad or

scanner.

• Press the Power button to turn off the CV60 and

then turn it back on.

• If the CV60 will not boot or reset, contact your local

Intermec representative for help.