User's Manual

Chapter 8 — Troubleshoot and Maintain the Computer
CN51 Mobile Computer User Manual 117
c Tap Ping. The graph shows the amount of time it takes for the
host to return the ping. Tap List to see this information in a list
format.
5 Tap the RSSI tab to view the received signal strength of the host
signal.
The information box includes the current signal strength, host
SSID name, MAC address, data rate, and transmit power.
Tap Mark to place an arrow marker above the graph.
6 Tap the Conf tab to set up a log file that lists the RSSI history.
This screen includes the Wi-Fi radio driver version and available
radio modes.
a Check the Log to File check box.
b (Optional) Change to the sample period and number of
samples displayed.
c Tap Log file. The Save As screen appears.
d (Optional) Change the name of the saved log file, the folder to
which the file to be saved, the content type (log or text), and the
location.
e Tap OK.
802.1x Security Problems
Use this section to find possible solutions to 802.1x security problems.
802.1x Security Problems and Possible Solutions
Problem Possible Solution
The mobile computer indicates
that it is authenticated, but it does
not communicate with the host.
Make sure the mobile computer IP address, host IP address,
subnet mask, and default router are configured for the
network.
The mobile computer does not
appear to be authenticating and a
network connection icon does not
appear on the toolbar.
The mobile computer may not be communicating with the
access point. Make sure the mobile computer network
name matches the access point network name (SSID).
The access point may not be communicating with the
server. Ensure the access point is turned on, properly
configured, and has 802.1x security enabled.