User's Manual

Chapter 4 — Troubleshooting and Maintaining the CN50
80 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual
To cold boot your CN50:
1 Remove the battery pack from the CN50 and wait 30 seconds.
2 Reinsert the battery pack and press the Power button.
Clean Booting the CN50
If the CN50 seems to be locked up, try warm booting and then cold
booting the computer. If neither method works, use a clean boot to get
the computer up and running for further troubleshooting. When you
clean boot, the CN50 only loads files and applications that are
absolutely required by the operating system. A clean boot returns the
CN50 to an “out of the box” or factory default state, so that you can
run diagnostic tests to troubleshoot the normal boot processes:
To clean boot the computer using the mobile computer:
1 Remove the battery pack from the back of the CN50.
2 Reinsert the battery pack and press the Power button.
3 When the CN50 starts the boot process, simultaneously press <
and
> until the IPL Boot Configuration Menu appears on the
screen.
4 Press
2 to select Force Clean Boot and then press 0 to select
Continue with Boot.
The CN50 executes the clean boot. This process takes a few minutes
The clean boot process erases the CN50 memory, including all
applications and data files in the object store. To preserve
applications through a clean boot, store them in the Flash File
Store. For more information, see “Installing Applications on the
CN50” on page 67.