CN50 Mobile Computer For Windows Mobile 6.
Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Document Change Record This page records changes to this document. The document was originally released as Revision 001. Version Number Date Description of Change 004 10/2010 Revised to support new software enhancements and Korean product certification. 003 4/2010 Added new CDMA radio activation procedures. 002 2/2010 Revised to support the new EA11 imager, 2.5G GPRS/EDGE radio, and increased RAM memory. CN50 Mobile Computer for Windows Mobile 6.
iv CN50 Mobile Computer for Windows Mobile 6.
Contents Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Capturing Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Capturing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Using the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Activating the CN50 on Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Activating the CN50 on Verizon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Activating the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Making a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents ASpecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 CN50 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Power and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 C Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 DImager Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . .
x CN50 Mobile Computer for Windows Mobile 6.
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. Telephone Support In the U.S.A. and Canada, call 1-800-755-5505. Outside the U.S.A. and Canada, contact your local Intermec representative.
Before You Begin This manual provides you with information about the features of the CN50, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the CN50, you should be familiar with your network and general networking terms, such as IP address. Related Documents This is a list of CN50-related Intermec documents. • Intermec Settings Command Reference Manual • Intermec Developer Library (IDL) Resource Kit Developer’s Guide The Intermec web site at www.intermec.
Before You Begin Patent Information Product is covered by one or more of the following patents: 4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373478; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5
1 Using the CN50 This chapter introduces the CN50 Mobile Computer with Windows® Mobile® 6.1. It also contains hardware and software configuration information to assist you in getting the most out of your computer.
Chapter 1 — Using the CN50 Introducing the CN50 Mobile Computer The Intermec CN50 Mobile Computer is a small, sleek, and stylish mobile computer built on the Microsoft® Windows® Mobile 6.1 operating system. The CN50 uses dual ARM processors to provide high throughput and is the first mobile computer with the latest High Speed Uplink Packet Access (HSUPA). The CN50 is also the first voice-enabled mobile computer that can be changed from a CDMA network to a GSM/UMTS network and back to CDMA.
Chapter 1 — Using the CN50 The CN50 is available with the following features: • • • • • 3.75G UMTS/3.5G CDMA, 802.11b/g, and Bluetooth® radio 2.5 GPRS/EDGE radio 256 MB DRAM, 512 MB Flash (approximately 350 MB free for user applications) Customer-accessible micro-SD slot for removable memory cards up to 32 GB Imaging options: • EA21 area imager • EA11 area imager • GPS receiver Use this manual to understand how to use the CN50 and other features and options available on it.
Chapter 1 — Using the CN50 Note: If the CN50 is not using external power and you remove the battery pack, the CN50 goes into a power off state. Contact your Intermec representative for replacement batteries. Charging the Battery Make sure you fully charge the AB24 or AB25 battery before you use your CN50. You can charge the battery before or after you install it in the CN50. A fully discharged battery charges in approximately 4 (AB24) to 6 (AB25) hours.
Chapter 1 — Using the CN50 2 Shut down the CN50 by going to Start > Programs > Shut Down. For more information, see “Warm Booting the CN50” on page 79. 3 If necessary, disconnect the handstrap from the top of the CN50. 4 Push forward on the battery release tab until the battery releases, and then lift it away from the CN50. 5 Insert the bottom of a fully charged battery into the CN50, and press down on the top until it clicks into place. 6 If necessary, replace the handstrap.
Chapter 1 — Using the CN50 Maximizing Battery Life Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CN50, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips to maximize the life of your battery.
Chapter 1 — Using the CN50 Battery Icon Status Icon Status Battery is fully charged. Battery has a medium charge. You should be able to work for several more hours before changing batteries. Battery is low. You need to replace or charge the battery soon. Battery is critically low. You need to replace or charge the battery now. Battery is charging. Checking the Battery Status The easiest way to check the status of your battery is to look at the battery icon on the status bar of your CN50.
Chapter 1 — Using the CN50 LED State Description Steady red when the The battery is charging. CN50 is connected to external power Steady amber There is a battery error. The battery may be outside the allowable charging temperature or you may need to replace the battery. Off The CN50 is not on external power and the battery is operating normally. Using the Keypad Use the following sections to understand how to use the keypad.
Chapter 1 — Using the CN50 CN50 QWERTY Keypad % + 1 2 3 R T Y U I 4 5 6 G H J K 7 8 9 B N M Q W A & : / S D F ‘ Z E ’ X * C V sym Space 0 O P L Esc Enter Using the Power Button When you press and hold the Power button (^), you put the CN50 into suspend mode. In this lower power mode, the CN50 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life.
Chapter 1 — Using the CN50 You Want to: Press: Example Lock the green key to stay on. c once. On the CN50 numeric keypad, press c once. The green LED turns on and stays on. Lock the orange key to stay on. b twice. On the CN50 QWERTY keypad, press b twice. The orange LED turns on and stays on. Unlock the green or orange key. b or c once. Press b or c once to unlock the key. The LED turns off.
Chapter 1 — Using the CN50 To type a lower case Z: • Press c9999. Adjusting the Volume of the CN50 You can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low, low, medium, high, very high (default), and vibrate.
Chapter 1 — Using the CN50 Using the Screen The CN50 has a 240 x 320 pixel color touch screen display. The Windows Mobile 6.1 start screen has three distinct areas: the navigation bar, Today screen, and command bar. Windows Mobile 6.1 Start Screen Navigation bar Today screen Command bar Note: To help conserve battery power, you can change the amount of time that the screen backlight stays on. For help, see “Configuring the Backlight”.
Chapter 1 — Using the CN50 To configure the backlight: 1 Tap Start > Settings > System tab > the Backlight icon > the Battery Power tab. 2 With Turn off backlight if device is not used for checked, select the timeout value (30 seconds, or 1 to 5 minutes). Using the Stylus The CN50 has a stylus for selecting items and entering information on the touch screen.
Chapter 1 — Using the CN50 Icon Description The 802.11 radio is connected to the wireless network. Calibrating the Touch Screen If the touch screen does not respond when you tap it with the stylus, you may need to calibrate the screen. Note: If the touch screen is so out of alignment that you cannot open the Start menu, you can try to align the screen menu using the keypad. For help, see the next procedure. To calibrate the touch screen: 1 Tap Start > Settings > Systems (tab) > Screen.
Chapter 1 — Using the CN50 Rotating the Screen The internal accelerometer enables you to have the screen rotate by sensing the orientation of the CN50. You can enable the screen to rotate all the time depending on orientation, you can enable it to rotate for specific applications, you can disable rotation for selected applications, or you can disable it. You can modify the screen rotation settings file to determine which applications will enable or disable screen rotation by modifying the settings.
Chapter 1 — Using the CN50 Location of the CN50 Status LEDs Notification LED Good Read LED Battery Status LED Key status LED The next table describes the notification LED, Good Read LED, and key status LED. For information about the battery status LED, see “Understanding the Battery Status” on page 6. Understanding the Status LEDs LED Color Description Notification Orange The CN50 is notifying you of a pending alarm or message. Good Read Green The CN50 has successfully decoded a bar code.
Chapter 1 — Using the CN50 Minimum Bar Code Sizes Imager 1D 2D EA11 5 mil 5 mil EA21 6 mil 10 mil The area imagers can perform these tasks: • • • Read bar codes, including 1D, 2D, and composite symbologies and postal codes. For more information, see “Reading Bar Codes” on page 18. Capture signatures. Use the imager to “photograph” signatures on business forms, or to capture onscreen signatures or line drawings. For more information, see “Capturing Signatures” on page 19.
Chapter 1 — Using the CN50 The area imager is equipped with a laser pointer to help you aim at bar codes, allow you to read 2D bar code symbologies, and support omni-directional (360°) scanning. Omni-directional scanning lets you position the CN50 in any orientation to read a bar code label. Reading Bar Codes This section describes how to use the CN50 imager to read bar codes. 1 Press ^ to turn on the CN50.
Chapter 1 — Using the CN50 Capturing Signatures A signature capture is a grayscale image of a signature on paper or other business form. To use signature capture in your applications, use the SignatureCapture components in the Data Collection Resource Kit. Ink capture is the process of saving an onscreen image, such as a signature or simple line drawing, to a file. To use ink capture in your applications, use the InkCapture components in the Mobile Gadgets Resource Kit.
Chapter 1 — Using the CN50 Using the Color Camera The high-quality 3.15 megapixel color camera with flash is a standard feature of the CN50. You can take photos in high, normal, or low quality, with image sizes up to 2048 x 1536 pixels. When you take a picture, the images are saved as .jpg files and stored in the /My Documents/My Pictures folder.
Chapter 1 — Using the CN50 3 Using the screen as a viewfinder, move the camera until you have the image you want to capture. 4 Tap Take Pic on the taskbar or press Enter to save the image. If you select to save your pictures to Main memory, they are saved to permanent storage on the CN50. Switching to Video Mode When you switch to video mode, the camera icon below the screen turns into a video camera and Record now appears in the taskbar. To switch to video mode: • Tap Menu > Video Mode.
Chapter 1 — Using the CN50 Installing a microSD Card You can use a micro Secure Digital (SD) card to increase file storage and install software. The CN50 supports an optional 32 GB maximum capacity microSD™ card. The microSD card slot is located in the battery compartment. For troubleshooting information, see “Troubleshooting the CN50” on page 75. To install a microSD card: 1 Remove the battery. For help, see “Changing the Battery” on page 4.
Chapter 1 — Using the CN50 Enabling the Integrated GPS on the CN50 The CN50 comes equipped with an integrated Global Positioning System (GPS) receiver. It can deliver standards-based National Marine Electronics Association (NMEA) data strings to GPS applications. Intermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft software component that interacts between applications and the GPS hardware.
Chapter 1 — Using the CN50 3 On the Programs tab, select the COM port that you want your programs to use to get GPS data from your CN50. 4 Tap the Access tab and select the Manage GPS automatically check box. 5 Tap ok. Improving GPS Performance on the CN50 The integrated CN50 GPS module has three operating modes: • • • 24 Standalone-GPS Assisted GPS gpsOneXTRA™ CN50 Mobile Computer for Windows Mobile 6.
Chapter 1 — Using the CN50 In Standalone mode, the CN50 GPS module relies solely on GPS satellites to determine position. In Assisted GPS mode, the CN50 can determine position without receiving GPS signals directly from satellites; instead, the CN50 receives GPS signals and information provided by the cellular network. Even when the CN50 can receive a satellite signal, Assisted GPS can improve position accuracy and reduce the time to determine initial position (Time-To-First-Fix).
Chapter 1 — Using the CN50 26 CN50 Mobile Computer for Windows Mobile 6.
2 Connecting and Configuring the CN50 Use this chapter to understand how to configure the CN50 to communicate in your network. This chapter contains these topics.
Chapter 2 — Connecting and Configuring the CN50 Configuring the CN50 You can configure many parameters on the CN50 such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the CN50 operates. There are several ways to configure the CN50: • • • • Directly on the CN50 using Intermec Settings. This allows you to change only the settings on that computer.
Chapter 2 — Connecting and Configuring the CN50 remotely change settings on SmartSystems-enabled computers and peripherals. With an AutoDeploy license, SmartSystems can automatically push software, configuration settings, and other files to connected CN50s. AutoDeploy can report on asset locations and battery status, making it easier to manage your mobile devices. The license also enables ScanNGo, which makes connecting additional CN50s to your secure wireless network as easy as reading bar codes.
Chapter 2 — Connecting and Configuring the CN50 3 In a list of configurable items, choose or change options by entering data in the entry fields or checking the appropriate check box. • To restore the default settings to all items in the current menu, tap Menu > Restore Menu Defaults. Tap Yes to clear the confirming message and restore menu defaults. • To restore all default settings, tap Menu > Restore All Defaults.
Chapter 2 — Connecting and Configuring the CN50 In Intermec Settings on the CN50: • To hide menu items, tap and hold the item, and then choose Hide Menu Item from the popup list. Tap Yes to clear the confirming message. • To restore hidden items in a single menu, tap and hold the menu bar where the item was hidden, and then choose Restore Item Default from the popup list. • To restore all hidden items in all menus, tap Menu > Unhide All Items.
Chapter 2 — Connecting and Configuring the CN50 2 Follow the onscreen instructions to establish a partnership. When the partnership is established, the Microsoft ActiveSync screen appears on your PC. 32 CN50 Mobile Computer for Windows Mobile 6.
Chapter 2 — Connecting and Configuring the CN50 Connecting to Your Network The CN50 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CN50 using: • 802.11 radio communications. • Bluetooth communications. • Ethernet communications. • USB communications. Connecting the CN50 Using 802.11 Radio Communications Your CN50 has an 802.11 radio to transfer data using wireless communications.
Chapter 2 — Connecting and Configuring the CN50 4 From the Authentication list, choose either Open, Shared, WPA, WPA-PSK, WPA2, or WPA-PSK. • If you choose Open or Shared, Data Encryption is automatically set to WEP and the key is automatically provided. • If you choose WPA, Data Encryption is automatically set to TKIP. • If you choose WPA2, Data Encryption should be set to AES. • If you choose WPA-PSK, Data Encryption is automatically set to TKIP and you need to enter a Network key.
Chapter 2 — Connecting and Configuring the CN50 2 Tap the Turn on Bluetooth check box. 3 (Optional) To make the CN50 visible to other Bluetooth devices, tap Make this device visible to other devices. 4 Tap OK. The Bluetooth radio maintains its state through a warm or cold boot and maintains virtual COM ports. But, if you clean boot your CN50 you need to recreate pairings to devices.
Chapter 2 — Connecting and Configuring the CN50 2 Tap Add Device. 3 To add a scanner by scanning a bar code on the CN50: a Tap Quick Connect and then tap Next. b Scan the bar code with the scanner and then tap Finish. To search for scanners: a Tap Search and then tap Next. The CN50 looks for scanners, and the Bluetooth device names of found scanners appears in the list. b Tap the scanner device name in the list and then tap Next. The scanner is paired with the CN50.
Chapter 2 — Connecting and Configuring the CN50 Connecting the CN50 to a Wireless Printer To configure your CN50 for Bluetooth wireless printing, you need to: make sure Bluetooth power is on. For help, see the procedure in “Connecting the CN50 Using Bluetooth Communications” on page 34. • create an application that opens the wireless printing COM port on your CN50. For help, see the Bluetooth Resource Kit, which is part of the Intermec Developer Library (IDL), available from the Intermec web site at www.
Chapter 2 — Connecting and Configuring the CN50 Connecting the CN50 Using Ethernet Communications You connect your CN50 to your Ethernet network with an ethernet cable and an AD24 Ethernet multidock or AD27 single dock with Ethernet adapter. To use your CN50 in an Ethernet network: 1 Connect your CN50 to an ethernet network with an AD24. Ethernet communications is automatically enabled on your CN50. 2 Make sure that your CN50 is communicating with the network.
Chapter 2 — Connecting and Configuring the CN50 Turning a Network Connection on or off Use the following procedure to turn a network connection on or off. 1 Tap the iConnect icon ( screen. ) in the lower right corner of the Today 2 Choose Enable and then choose a network connection from the list. A check mark next to the connection type indicates that the connection is enabled.
Chapter 2 — Connecting and Configuring the CN50 Checking the Connection Status with a Ping Test Use the following procedure to check the connection status with a ping test. 1 Tap the iConnect icon ( screen. ) in the lower right corner of the Today 2 Choose Tools > Ping Test. 3 Choose Ethernet or Wireless from the connection type list. 4 Choose Ping my gateway or DHCP server if you are using DHCP. Or, choose Ping the host address below and enter the host address in the entry field. 5 Tap Ping.
Chapter 2 — Connecting and Configuring the CN50 Note: If you choose Exit iConnect from the menu, the desktop icon disappears. To restore the iConnect desktop icon, warm boot the CN50. Configuring Wireless Security The CN50 provides four types of security for your wireless network: • Wi-Fi Protected Access 2 (WPA2™) • Wi-Fi Protected Access (WPA) • 802.1x • WEP This section explains how to configure wireless security on your CN50.
Chapter 2 — Connecting and Configuring the CN50 support for LEAP and TTLS and configuration for up to four profiles. • To use Funk security, you need to select a profile. For help, see the next section, “Choosing Between Microsoft and Funk Security.” • If you are primarily using the CN50 to connect to WiFi hotspots, you may want to use Microsoft security. To use Microsoft security, you need to select it as your security choice. For help, see “Selecting Microsoft as Your Security Choice” on page 46.
Chapter 2 — Connecting and Configuring the CN50 Configuring WPA Security With Funk Security Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or WPA2-PSK security on your CN50 with Funk security. 1 Make sure the communications and radio parameters on your CN50 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose WPA or WPA2.
Chapter 2 — Connecting and Configuring the CN50 Configuring WPA or WPA2 with Funk Security Use the following procedure to configure WPA or WPA2 with Funk security. 1 Make sure the communications and radio parameters on your CN50 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose WPA or WPA2. 7 For 8021x, choose None.
Chapter 2 — Connecting and Configuring the CN50 8 For 8021x, choose TTLS, PEAP, or TLS. 9 If you chose TTLS or PEAP: a Enter a User Name. b For Prompt for Credentials, choose Enter credentials now. Note: You can use Prompt for Credentials to troubleshoot your network connection. c Enter a User Password. d For Validate Server Certificate, choose Yes. 10 If you choose TLS: a Load a user and root certificate on your CN50. For help, see “Loading a Certificate” on page 53.
Chapter 2 — Connecting and Configuring the CN50 AES if you choose WPA2, and WEP if you choose Open or Network EAP. 8 For Prompt for Credentials, choose Enter credentials now. 9 Enter a User Name and User Password. 10 Save your settings. Configuring Static WEP Security With Funk Security Use the following procedure to configure static WEP security with Funk. 1 Make sure the communications and radio parameters on your CN50 are configured. 2 Make sure Funk is selected as your security choice.
Chapter 2 — Connecting and Configuring the CN50 With Microsoft as your security choice, you can configure: • WPA • 802.1x • Static WEP Selecting Microsoft Security Use the following procedure to select Microsoft security. 1 Start Intermec Settings. For help, see “Configuring the CN50” on page 28. 2 Choose Communications > 802.11 Radio > Security Choice. 3 From the Security Choice list, select Microsoft Security.
Chapter 2 — Connecting and Configuring the CN50 c Select your certificate from the list and press Enter. The User Logon dialog box appears. d Enter a User Name and Domain and press Enter. 8 If you choose PEAP: a Choose Properties > Run App. The Auth. Settings box appears. b Choose Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. c Enter a User Name and Password and select Save Password.
Chapter 2 — Connecting and Configuring the CN50 Configuring 802.1x Security with Microsoft Security Use the following procedure to configure 802.1x security with Microsoft security. 1 Make sure the communications and radio parameters on your CN50 are configured. 2 Start Intermec Settings. 3 Choose Communications > > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose Open. 6 For Data Encryption, choose WEP. 7 For 802.
Chapter 2 — Connecting and Configuring the CN50 Configuring Static WEP Security With Microsoft Security Use the following procedure to configure static WEP security with Microsoft security. 1 Make sure the communications and radio parameters on your CN50 are configured. 2 Start Intermec Settings. 3 Choose Communications > > 802.11 Radio > Microsoft Security. 4 For Network Authentication, choose Open. 5 For Network Authentication, choose WPA. Data Encryption automatically defaults to TKIP. 6 For 802.
Chapter 2 — Connecting and Configuring the CN50 Enabling WPA-PSK with Microsoft Security Use the following procedure to enable WPA-PSK with Microsoft security. 1 Make sure the communications and radio parameters on your CN50 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP.
Chapter 2 — Connecting and Configuring the CN50 8 If you choose TLS: a Choose Properties > Run App. The Auth. Settings box appears. b Choose Select. c Select your certificate from the list and press Enter. The User Logon dialog box appears. d Enter a User Name and a Domain. If you choose PEAP: e Choose Properties > Run App. The Auth. Settings box appears. f Select Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears.
Chapter 2 — Connecting and Configuring the CN50 7 For Network Key Value, enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs. 8 For Network Key Index, select the key you want to use for data transmission. 9 Save your settings. Loading a Certificate To use transport layer security (TLS) with WPA or 802.
Chapter 2 — Connecting and Configuring the CN50 Note: PFX encoded certificates are also supported. Tap the Import pfx button to import a PFX encoded certificate. 4 To import a root certificate: a Tap the <<< button next to the Import Root Certificate field to select the root certificate (DER-encoded .cer file) to import. b Click Import Root Cert to install the selected certificate.
Chapter 2 — Connecting and Configuring the CN50 2 Choose Communications > 802.11 Radio > Security Choice and select Microsoft Security. An alert box appears telling you that you must save your settings and warm boot the CN50 for the new security choice to take effect. 3 Choose Yes. The CN50 resets and starts with Microsoft Security as the Security Choice. 4 Start Intermec Settings. 5 Choose Communications > 802.11 Radio > Microsoft Security. 6 For Network Authentication, choose Open.
Chapter 2 — Connecting and Configuring the CN50 2 In the Wireless Manager, tap Phone. The phone turns on. 3 Tap Menu > Phone Settings to configure the phone. For help, see “Activating the CDMA Phone.”. 4 Tap Done to close the Wireless Manager. Activating the CDMA Phone The CDMA WWAN radio module is configured at the factory. To activate your CDMA CN50 device, you need to contact the carrier you have chosen and set up accounts for each device.
Chapter 2 — Connecting and Configuring the CN50 The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Intermec representative can guide you through the process. Values Required for CDMA Phone The following table shows the carriers, the correct activation method to use, and the values that you need to activate your phone (if required).
Chapter 2 — Connecting and Configuring the CN50 1 In a strong signal area, turn on or reboot the CN50 to automatically start the Hands Free Activation wizard. 2 If activation is unsuccessful on the first attempt, the wizard will countdown from 60 seconds and try again. It will continue this process four times before it stops. At this point, you can reboot the CN50 to retry activation or contact Intermec Support. Note: You can stop the activation process at anytime by tapping Cancel.
Chapter 2 — Connecting and Configuring the CN50 2 Dial 1 when prompted to complete the process. This will activate the voice service on the CN50 and program the phone number into the cell phone. 3 A popup box will state when the programming is successful. When you close the popup box, the phone will reset. Activating the Data Service Use the following procedures to activate data service for Verizon. 1 Tap Start > Settings > Connections > Connection icon. 2 Tap Manage existing connections.
Chapter 2 — Connecting and Configuring the CN50 4 Swing the card access door clockwise to expose the SIM card and microSD card slots. 5 Insert the SIM card into the top slot until it clicks in place. 6 Close the card access door. 7 Insert the battery and press down until it clicks in place. Reconnect the handstrap. 8 Press ^ to turn on the CN50. Making a Phone Call After you activate your phone, you are ready to start making phone calls.
Chapter 2 — Connecting and Configuring the CN50 Connecting to an ISP You can connect to your Internet Service Provider (ISP), and use the connection to send and receive e-mail messages and view web pages. Get an ISP dial-up access telephone number, a user name, and a password from your ISP. Once the CN50 is connected, you can: • send and receive message by using Messaging (Outlook E-mail). • visit web pages by using Internet Explorer Mobile.
Chapter 2 — Connecting and Configuring the CN50 Connecting to a Network With a VPN Server A VPN connection helps you to securely connect to servers, such as a corporate network, through the Internet. Before you can make a VPN connection, you will need the following items from your network administrator: • User name • Password • Domain name • TCP/IP settings • Host name or IP address of the VPN server To create a VPN server connection: 1 Tap Start > Settings > Connections.
Chapter 2 — Connecting and Configuring the CN50 8 Click Next. 9 Enter the User name, Password, and Domain (if provided by an ISP or your network administrator). 10 Tap Finish. CN50 Mobile Computer for Windows Mobile 6.
Chapter 2 — Connecting and Configuring the CN50 64 CN50 Mobile Computer for Windows Mobile 6.
3 Developing and Installing Applications This chapter includes information on developing and installing applications for the CN50.
Chapter 3 — Developing and Installing Applications Developing Applications for the Computer Use the Intermec Resource Kits to develop applications to run on the CN50. The Resource Kits are a library of C++, .NET, Java, and web components grouped by functionality that you can use to create applications for the computer. The Resource Kits are part of the Intermec Developer Library (IDL), and can be downloaded from the Intermec web site at www.intermec.com/idl.
Chapter 3 — Developing and Installing Applications Installing Applications on the CN50 You can install files and applications on the computer by using: SmartSystems Foundation. Microsoft ActiveSync. Scan to Load hands-free software loading function of SmartSystems Foundation • a microSD card. For more information on installing applications, see the Intermec Developer Library (IDL) Resource Kit Developer’s Guide.
Chapter 3 — Developing and Installing Applications 2 Create an ActiveSync connection between your PC and CN50. For help, see “Connecting to a PC” on page 31. 3 Click Explore. The Mobile Device window opens. 4 Double-click My Windows Mobile-Based Device. 5 Navigate to the folder you want to copy the .cab file to, and paste the .cab file in the folder. 6 On your CN50, tap Start > Programs > File Explorer > and navigate to the location of the .cab file. 7 Tap the .cab file to install it.
Chapter 3 — Developing and Installing Applications 2 Insert the microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC. 3 Copy your application file to the microSD card. 4 Remove the microSD card from the adapter card and insert it into the CN50. 5 On your CN50, navigate to the storage card folder and run your application. Updating the System Software The CN50 uses Image Update to update the operating system (OS) and system software.
Chapter 3 — Developing and Installing Applications the SmartSystems bundles you want to install. The SmartSystems bundle contains the Image Update package file. These SmartSystems bundles are available from the Intermec web site at www.intermec.com/. Go to Support > Downloads. To update the CN50 using SmartSystems Foundation: • 1 On your desktop PC, open the SmartSystems Foundation console. 2 Make sure the SmartSystems Foundation console and the computer are on the same subnet.
Chapter 3 — Developing and Installing Applications Sending Silent Update Packages to the CN50 If you want to automatically download and send update packages to your computers, you can purchase a SmartSystems AutoDeploy License. The silent updates do not require any user intervention and begin when you choose to have the update process start. SmartSystems Foundation users are notified when update packages are released so that they can download them and update their Intermec computers.
Chapter 3 — Developing and Installing Applications 72 CN50 Mobile Computer for Windows Mobile 6.
4 Troubleshooting and Maintaining the CN50 If you encounter any problems while using the CN50, look in this chapter to find a possible solution. You will also find information on routine maintenance.
Chapter 4 — Troubleshooting and Maintaining the CN50 Calling Product Support If you cannot find the answer to your problem in the “Troubleshooting the Computer” section, you can visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support. If you still need help after visiting Knowledge Central, you may need to call Product Support.
Chapter 4 — Troubleshooting and Maintaining the CN50 Troubleshooting the CN50 Use this section to troubleshoot some common problems you may experience with your CN50. If you send the CN50 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.
Chapter 4 — Troubleshooting and Maintaining the CN50 Problem Solution The computer appears to be locked up and you cannot enter data. • Press the Power key to turn off the computer, then press the power key again to turn it on. • Cold boot the CN50. For help, see “Cold Booting the CN50” on page 79. • Try reloading the firmware. For help, see “Updating the System Software” on page 69. • If the computer does not boot or reset, contact your Intermec representative for help.
Chapter 4 — Troubleshooting and Maintaining the CN50 Problem Solution A network connection icon appears in the • The CN50 may not be communicating with the intended access point. Make sure the CN50 network toolbar, but then disappears. name matches the access point network name. Default network name is “INTERMEC.” • Access point may not be communicating with server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled.
Chapter 4 — Troubleshooting and Maintaining the CN50 Problems Reading Bar Codes Problem Solution You cannot see a red beam of light from the imager when you press the Scan button and aim the imager at a bar code label. • You may be too far away from the bar code label. Try moving closer to the bar code label and scan it again. • You may be reading the bar code label “straight on.” Change the reading angle and try again. • Move within two feet of a wall to test the effective scan of the scanner.
Chapter 4 — Troubleshooting and Maintaining the CN50 Resetting the CN50 You rarely need to reset the computer. If the computer does not resume after pressing the Power button, or if the computer or an application locks up, you may need to reset the CN50. The CN50 uses the configuration currently saved in flash memory during the boot process.
Chapter 4 — Troubleshooting and Maintaining the CN50 To cold boot your CN50: 1 Remove the battery pack from the CN50 and wait 30 seconds. 2 Reinsert the battery pack and press the Power button. Clean Booting the CN50 If the CN50 seems to be locked up, try warm booting and then cold booting the computer. If neither method works, use a clean boot to get the computer up and running for further troubleshooting.
Chapter 4 — Troubleshooting and Maintaining the CN50 5 When prompted, tap the screen to set up the CN50. 6 Follow the instructions to calibrate the screen. Cleaning the CN50 To keep the CN50 in good working order, you may need to clean the imager window, color camera window, and the touch screen. Clean the windows and the touch screen as often as needed for the environment in which you are using the CN50. To clean the CN50, use a solution of one part ammonia and three parts water.
Chapter 4 — Troubleshooting and Maintaining the CN50 82 CN50 Mobile Computer for Windows Mobile 6.
A Specifications 83
Appendix A — Specifications Physical and Environmental Specifications CN50 Physical Dimensions Length 15.4 cm (6.05 in) Width 7.4 cm (2.93 in) Height 2.8 cm (1.09 in) Weight 310 g (10.9 oz) Power and Electrical Specifications Battery type Rechargeable Lithium-ion (Li-ion) batteries: Battery capacity 1950 mAh (7.2 Wh) (AB24) 3900 mAh (14.
Appendix A — Specifications Keypad Options • • Numeric keypad Alphanumeric keypad (QWERTY) Bar Code Symbologies The EA21and EA11 imager supports all of the bar code symbologies listed in the next table.
Appendix A — Specifications Below are the typical and minimum standard reading distances for the CN50 built with an EA21 or EA11 imager. When correctly mounted, and exit window reduces reading distances by about 4% for all scan engines. Note: Minimum distances depend on the length of the bar code. EA21 Area Imager Minimum Reading Distances Minimum distances are measured in the dark (0 lux).
Appendix A — Specifications EA21 Minimum Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0.15 mm (6.0 mil) 0.25 mm (10.0 mil) 0.5 mm (20.0 mil) 1.0 mm (40.0 mil) 12.0 cm (4.7 in) 5.0 cm (2.0 in) 5.0 cm (2.0 in) 9.0 cm (3.5 in) 18.0 cm (7.1 in) 30.0 cm (11.8 in) 60 cm (23.6 in) 95 cm (37.4 in) UPC/EAN 100% 0.33 mm (13.0 mil) 5 cm (2 in) 38.0 cm (15.0 in) Data Matrix 0.25 mm (10.0 mil) 0.38 mm (15.0 mil) 12 cm (4.7 in) 8.0 cm (3.15 in) 22 cm (8.7 in) 34 cm (13.
Appendix A — Specifications 0" 4" 8" 12" 16" 20" 24" 28" 32" in 16" 40 12" 30 PDF417 10 mils 8" 20 Data Matrix 10 mils 4" 10 0" 0 4" 10 0.15mm/6 mils 8" 20 0.25 mm / 10 mils 12" 30 100% contrast UPC EAN 16" 40 0.5 mm / 20 mils cm 0 10 20 30 40 50 60 70 80 EA21 Typical Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0.15 mm (6.0 mil) 0.25 mm (10.0 mil) 0.5 mm (20.0 mil) 1.0 mm (40.0 mil) 12.0 cm (4.7 in) 5.0 cm (2.0 in) 5.0 cm (2.
Appendix A — Specifications EA11 Area Imager Minimum Reading Distances Minimum distances are measured in the dark (0 lux). 0" 4" 8" 12" 16" in 10" 25 8" 20 Data Matrix 7.5 mils 6" 15 PDF417 6.6 mils 4" 10 2" 5 0" 0 2" 5 4" 10 0.125mm / 5mils 6" 15 0.25 mm / 10 mils 20 8" 100% contrast UPC EAN 10" 25 0.5 mm / 20 mils cm 0 10 20 30 40 50 EA11 Minimum Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0.125 mm (5 mil) 0.20 mm (8 mil) 0.
Appendix A — Specifications Symbology Density Minimum Distance Maximum Distance PDF417 0.168 mm (6.6 mils) 0.254 mm (10 mils) 0.381 mm (15 mils) 6.25 cm (2.46 in) 4.47 cm (1.76 in) 4.98 cm (1.96 in) 13.87 cm (5.46 in) 21.74 cm (8.56 in) 33.43 cm (13.16 in) EA11 Area Imager Typical Reading Distances Typical distances are measured in an office environment (250 lux). 0" 4" 8" 12" 16" 20" in 10" 25 8" 20 Data Matrix 7.5 mils 6" 15 4" 10 PDF417 6.6 mils 2" 5 0" 0 2" 5 4" 10 0.
Appendix A — Specifications EA11 Typical Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0.125 mm (5 mil) 0.20 mm (8 mil) 0.25 mm (10 mil) 0.50 mm (20 mil) 1 mm (40 mil) 7.2 cm (2.8 in) 3.8 cm (1.5 in) 3.4 cm (1.3 in) 5 cm (2 in) 8 cm (3.1 in) 13.1 cm (5.1 in) 22.5 cm (8.8 in) 27 cm (10.5 in) 44 cm (17.2 in) 83 cm (32.4 in) UPC/EAN 0.33 mm (13 mils) 5 cm (2 in) 32 cm (12.5 in) Data Matrix 0.191 mm (7.5 mils) 0.254 mm (10 mils) 0.381 mm (15 mils) 6.3 cm (2.
Appendix A — Specifications AC Power Adapter (AE37) The CN50 AC Power Adapter provides a connection for external AC power to theCN50. To use this adapter, you need to purchase a country-specific power cord. Quad Battery Charger (AC21) Use the quad battery charger to charge up to four battery packs. Single Dock (AD27) Use the single dock to hold a mobile computer with its battery installed, charge a spare battery pack, charge the main battery pack, and provide power to the mobile computer.
B Default Settings 93
Appendix B — Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the CN50. If you restore to factory default settings, the CN50 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings. You can configure your CN50 with Intermec Settings from the SmartSystems Foundation console. For detailed information on most of the commands, see the Intermec Settings Command Reference Manual.
Appendix B — Default Settings Symbology Default Value Interleaved 2 of 5 Disable JapanPost Disable KoreanPost Disable Matrix 2 of 5 Disable Maxicode Disable Micro PDF417 Disable MSI Disable PDF417 Enable Planet Disable Plessey Disable Postnet Disable QR Code Disable Standard 2 of 5 Disable SwedenPost Disable Telepen Disable TLC 39 Disable Symbology Option Settings Symbology Option Default Value Preamble None (disabled) Postamble None (disabled) Global Symbology ID Di
Appendix B — Default Settings Decode Security Settings Decode Security Setting Default Value Consecutive Data Validation 0 Identical Consecutive Timeout 300 ms Different Consecutive Timeout 0 Center Decoding Disable Center Decoding Tolerance 0 Communications Communication Settings Communication Settings Default Value Device Name CN50xxxxxxxxxxx Bluetooth Settings Bluetooth Settings Default Value Bluetooth Power Off Bluetooth Discoverable Disable Bluetooth Connectable Disable 802.
Appendix B — Default Settings Ethernet Adapter Settings IP Settings Default Value DHCP Enable DHCP Client Identifier Null Primary DNS 0.0.0.0 Secondary DNS 0.0.0.0 Primary WINS 0.0.0.0 Secondary WINS 0.0.0.
Appendix B — Default Settings 98 Device Settings Default Value Time Null Adjust for Daylight Time Disable Good Read Beep One Beep Beeper Volume Medium CN50 Mobile Computer for Windows Mobile 6.
C Keypads and Keystrokes 99
Appendix C — Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard and other available characters and functions with the keypad. If there is no sequence of keystrokes for a particular character or function, it is only available through the soft input panel (SIP), which can be accessed by tapping the keyboard icon on the touch screen.
Appendix C — Keypads and Keystrokes Character Numeric Keypad QWERTY Keypad q c77 c777 c7777 c8 c88 c888 c9 c99 c999 c9999 c12 c122 c1222 c13 c133 c1333 c14 c144 c1444 c15 c155 Q R S T U V W X Y Z ]A ]B ]C ]D ]E ]F ]G ]H ]I ]J ]K r s t u v w x y z A B C D E F G H I J K CN50 Mobile Computer for Windows Mobile 6.
Appendix C — Keypads and Keystrokes Character Numeric Keypad QWERTY Keypad L c1555 c16 c166 c1666 c17 c177 c1777 c17777 c18 c188 c1888 c19 c199 c1999 c19999 0 1 2 3 4 5 ]L ]M ]N ]O ]P ]Q ]R ]S ]T ]U ]V ]W ]X ]Y ]Z bg bY bU bI bH bJ M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 102 CN50 Mobile Computer for Windows Mobile 6.
Appendix C — Keypads and Keystrokes Character Numeric Keypad QWERTY Keypad 6 6 7 8 9 bK bB bN bM 7 8 9 Characters and Functions To Enter Numeric Keypad QWERTY Keypad @ (at symbol) N/A & (ampersand) N/A * (asterisk) N/A : (colon) N/A , (comma) N/A $ (dollar) N/A ! (exclamation) N/A - (hyphen) b* % (percent) N/A . (period) . b# # bQ bS bC bD bX bE bO bG bR .
Appendix C — Keypads and Keystrokes To Enter Numeric Keypad QWERTY Keypad Backspace bi u d b< b> c1 e b# b or c c0 bW | f p h bi u d b< b> b] e bP ] s c* | b. p h Up Arrow Down Arrow Left Arrow Right Arrow CapsLock Enter ok Shift Space Start (Windows) Esc Backlight Talk End call 104 CN50 Mobile Computer for Windows Mobile 6.
D Imager Configuration Bar Codes 105
Appendix D — Imager Configuration Bar Codes Imager Configuration Bar Codes Use the following bar codes to quickly configure the CN50 imager. These bar codes allow you to enable or disable symbologies, reset to factory defaults, and set predefined imager modes. If you need to create a bar code for a specific setup, please download a free copy of EasySet from the CN50 page on the Intermec web site at www.intermec.com.
Appendix D — Imager Configuration Bar Codes Command Bar Code 1D and 2D codes bright environment 1D and 2D codes with reflective surface Symbology Bar Codes Symbology Enable Bar Code Disable Bar Code AustraliaPost Aztec BPO CanadaPost Codabar Code 11 Code 39 CN50 Mobile Computer for Windows Mobile 6.
Appendix D — Imager Configuration Bar Codes Symbology Enable Bar Code Disable Bar Code Code 93 Code 128 DataMatrix DutchPost EAN 8 EAN 13 GS1 128 Interleaved 2 of 5 JapanPost Matrix 2 of 5 108 CN50 Mobile Computer for Windows Mobile 6.
Appendix D — Imager Configuration Bar Codes Symbology Enable Bar Code Disable Bar Code MaxiCode Micro PDF417 MSI Code PDF417 Planet Plessey Code Postnet QR Code Standard 2 of 5 Telepen CN50 Mobile Computer for Windows Mobile 6.
Appendix D — Imager Configuration Bar Codes Symbology Enable Bar Code Disable Bar Code TLC 39 UPC-A UPC-E UPC-E1 110 CN50 Mobile Computer for Windows Mobile 6.
I Index 111
Index Numerics 802.11b/g radio communications, configuring 33 802.
Index clean booting troubleshooting 80 CN50 computers troubleshooting 75–78 CN50 features 2 cold boot, performing 79 cold booting troubleshooting 79 color camera 20–21 color-coded keys, using 9 communications 802.
Index multidock AD11, described 92 N network communications, configuring 33 connection icon illustrated 13 troubleshooting 76 numeric keypad. See keypad.
Index VPN connection, creating 62 W warm boot, performing 79 warm booting troubleshooting 79 Wi-Fi communications configuring 33 supported 2 window, scanner, cleaning 81 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual wireless printer, connecting to 37 wireless security 802.1x with Funk 44 troubleshooting 76 www.intermec.
Index 116 CN50 Mobile Computer for Windows Mobile 6.
Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2010 Intermec Technologies Corporation. All rights reserved. CN50 Mobile Computer for Windows Mobile 6.
