User's Manual CK30 Handheld Computer
Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave. W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Document Change Record This page records changes to this document. The document was originally released as version 001. Version Date Description of Change 002 04/2004 Added new information to support the release of Service Pack 1. New information includes remote upgrade using Intermec Settings, configuration using Intermec Settings one-to-one or with the Wavelink Avalanche package, support for IE Browser, support for the EasyADC system and other minor updates and revisions.
iv CK30 Handheld Computer User’s Manual
Contents Contents Before You Begin.......................................................................................................xi Safety Icons .................................................................................................xi Global Services and Support ........................................................................xi Who Should Read This Document? ..........................................................xiii Related Documents ...........................................
Contents Scanning Bar Codes................................................................................................. 22 Scanning With the Linear Imager or Laser Scanner.................................... 23 Attaching a Tethered Scanner.................................................................... 26 Using Energy Saver Mode With Your 1551E or 1553 Scanner .................. 27 Attaching a Scanner to the Serial Port........................................................
Contents Installing Applications on the CK30 ........................................................................ 84 Installing Applications Using ActiveSync ................................................... 85 Installing Applications Using Your SD Card.............................................. 89 Installing Applications Using the FTP Server............................................. 89 Installing Applications Using Wavelink Avalanche.....................................
Contents Contrast Test .......................................................................................... 112 CPU Monitor.......................................................................................... 113 Display Test ............................................................................................ 114 Hardware Configuration Table................................................................ 114 Installed Fonts.................................................................
Contents Typing Characters Not Printed on the Keypad ...................................................... 152 Pin Assignments for the Serial Port ........................................................................ 156 B C Default Settings ............................................................................................... 159 I Index .........................................................................................................................
Contents x CK30 Handheld Computer User’s Manual
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Icons This section explains how to identify and understand warnings, cautions, and notes that are in this document. A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.
Before You Begin Web Support Visit the Intermec web site at www.intermec.com to download our current documents (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product. Telephone Support These services are available from Intermec. Service Description In the U.S.A.
Before You Begin Who Should Read This Document? The CK30 Handheld Computer User’s Manual provides you with information about the features of the CK30 and how to install, operate, maintain, and troubleshoot the CK30. Before you install and configure the CK30, you should be familiar with your network and general networking terms, such as IP address. The Intermec Computer Command Reference Manual (P/N 073529) is included with this manual on a CD or is available as a download from the Intermec web site.
Before You Begin 5,530,619; 6,234,395; 5,567,925; 6,244,512; 5,568,645; 6,330,975; 5,592,512; 6,431,451; 5,598,007, 6,497,368; 5,617,343; 6,538,413. There may be other U.S. and foreign patents pending. Other Copyright Information Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
1 Using the CK30 Handheld Computer Use this chapter to familiarize yourself with the CK30 Handheld Computer.
Chapter 1 — Using the CK30 Handheld Computer Introducing the CK30 Handheld Computer The Intermec CK30 is an ergonomically designed handheld computer built on the Microsoft® Windows® CE .NET operating system. It is a lightweight, easy-to-use, reliable computer that runs client/server applications, terminal emulation applications, and browser-based applications.
Chapter 1 — Using the CK30 Handheld Computer CK30AA0301000 CK 30A A03 0100 0 Configuration number Configuration Label: This label is for a CK30 Model A (CK30A). Features Included With the Different Models of the CK30 Feature 802.11b/g radio CK30A CK30B 9 CK30C 9 *Bluetooth (optional) 9 9 9 9 9 CCX v2.0 compliance 9 .
Chapter 1 — Using the CK30 Handheld Computer These options are available for the CK30B and CK30C: • TE 2000 terminal emulation application including 3270, 5250, and VT/ANSI as well as third-party TE applications • Linear imager, standard range laser, or tethered scanner interface • Data Collection Browser (dcBrowser™) application Use this manual to understand how to use the features and options available on the CK30.
Chapter 1 — Using the CK30 Handheld Computer Using the Battery The CK30 uses a model AB1G (P/N 318-020-xxx) lithium-ion battery as its main power source. You must fully charge the main battery before you can use the CK30. When you change the battery, a backup battery maintains your status, memory, and real-time clock for at least 10 minutes. If the Battery light blinks or turns on solid, you cannot restore factory defaults or perform a warm or cold boot on your CK30 using the I key.
Chapter 1 — Using the CK30 Handheld Computer Charging and Installing the Battery Make sure you fully charge the AB1G battery before you install it in your CK30. To charge the battery • Either insert the battery into the AC1 4-slot battery charger or place the CK30 with battery installed in the AC2 4-Bay Charging Dock, AC3 8-Bay Charging Dock, AD1 1-Bay Communications Dock, or AD2 4-Bay Communications Dock. For more information on these accessories, see page 150.
Chapter 1 — Using the CK30 Handheld Computer To install the battery • Insert the tabs on the bottom of the charged battery into the CK30 and snap the battery into place. AB1G battery Maximizing Battery Life There are several things that you can do to prolong the life of your fully charged battery. 1 Verify that Radio Power Management is enabled (Fast PSP). Enabling radio power management allows your radio to switch between awake and sleep modes based on network traffic.
Chapter 1 — Using the CK30 Handheld Computer Checking the Battery Status The easiest way to tell the status of your battery is to look at the battery icon on the taskbar of your CK30. Battery Icon Status Icon Status Battery has a medium charge. You should be able to work for several more hours before changing batteries. Battery is low. You need to replace the battery soon. Battery is critically low. You must replace the battery now.
Chapter 1 — Using the CK30 Handheld Computer The CK30 supports TE 2000 VT100/220/320/340 and ANSI, TE 2000 5250, and TE 2000 3270. When you order the CK30 with a TE 2000 application, you must order the corresponding keypad overlay. Use the TE 2000 keypad overlays to enter the same keys that you can enter on a VT/ANSI keyboard, an IBM 5250 keyboard, or an IBM 3270 keyboard. The terminal emulation keypads also come with the same color-coded keys that are on the standard overlay.
Chapter 1 — Using the CK30 Handheld Computer The 50-Key Full Alphanumeric Keypad * Backlight key Power key \ + ¦ { [ Home Esc key } ] ‘ “ . ? CAPS / Del F7 F8 F9 F4 F5 F6 F1 F2 F3 Ins Alt Green key Orange key Space F10 PROG 50-Key Full Alphanumeric Keypad: This keypad is designed for applications that enter mainly numeric data (0-9) and that may need to enter the entire alphabet.
Chapter 1 — Using the CK30 Handheld Computer The 52-Key Full Alphanumeric Keypad Scan button Backlight key Tab Orange key Green key 7 8 9 F1 4 5 6 F3 F2 1 2 3 F4 0 . Esc Alt A B C D E F G H I J K L M N O P Q R S T I/O W U V Y Power key 52-Key Full Alphanumeric Keypad: This keypad is designed for applications that enter mainly numeric data (0-9) and that may need to enter the entire alphabet.
Chapter 1 — Using the CK30 Handheld Computer Using the Color-Coded Keys Each keypad available for the CK30 provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you will know how to access all of the additional features printed on the keypad overlay. There are two color-coded modifier keys on the CK30: the orange B key and the green C key.
Chapter 1 — Using the CK30 Handheld Computer Capitalizing All Characters To type all alphabetic characters as uppercase letters, you can enable the Caps Lock feature on the CK30 keypad. To enable Caps Lock 1 Press the orange B key. The B icon appears on the taskbar. 2 Press one of these keys: • On the 52-key keypad, press A. • On the 42-key and 50-key keypad, press Shift. The Caps Lock icon ( ) appears on the taskbar. 3 Type an alphanumeric character.
Chapter 1 — Using the CK30 Handheld Computer Using the Power (I) Key When you press the I key to turn off the CK30, you actually put the CK30 in Suspend mode. In Suspend mode, the CK30 continues to supply power to all memory, but turns off power to most hardware. This power-saving feature is designed to prolong battery life. When you press the I key to turn the CK30 back on, your computer resumes where it was when you turned it off. If you are using WPA2, WPA, or 802.
Chapter 1 — Using the CK30 Handheld Computer 3 Select Device Settings > Keypad. The Keypad settings screen appears: 4 Choose the function you want to disable from the Keypad menu, select Disable from the function dialog box, and then press Enter. 5 Exit the Configuration Utility. To change the I key functionality 1 Press C and then B. The System Main Menu appears. 2 Select the Configuration Utility. 3 Select Device Settings > Keypad. 4 From the Keypad menu, select Configure Boot Functionality.
Chapter 1 — Using the CK30 Handheld Computer Desktop Taskbar CK30 Start Screen Understanding the Screen Icons Use the screen icons on the taskbar to see battery status, network connections, and special keys or functions you may be using. CK30 Screen Icons Icon Description Battery is half full. You should be able to work for several more hours before changing batteries. Battery is low. You need to replace the battery soon. Battery is critically low. You need to replace the battery now.
Chapter 1 — Using the CK30 Handheld Computer CK30 Screen Icons (continued) Icon Description Mouse pointer is turned on. Ethernet connection. No Ethernet connection. Orange key is enabled. Green key is enabled. Green key is locked. Orange key is locked. Ctrl key is enabled. Alt key is enabled. Shift key is enabled. Caps Lock key is enabled. Alpha key is enabled (locked). The window positioning feature is turned on. The CK30 is buffering (storing) data. You are in the password-protected area of the CK30.
Chapter 1 — Using the CK30 Handheld Computer Using the Mouse Pointer If you need to use a mouse to perform an action, you can use the mouse pointer on your CK30. The mouse pointer can simulate single-clicks, double-clicks, right mouse button, middle mouse button, and left mouse button functions. To turn on the mouse pointer • Press Alt and then b. The mouse screen icon ( your taskbar.
Chapter 1 — Using the CK30 Handheld Computer To click and drag an item on the screen 1 Position the mouse pointer on the part of the window you want to move. 2 Press the key for the left mouse button and then press 0 (zero). 3 Use the directional keys to drag the mouse pointer. 4 Release the mouse pointer by pressing . (period) or Tab depending on your keypad. To turn off the mouse pointer • Press Alt and then b.
Chapter 1 — Using the CK30 Handheld Computer Understanding the Status Lights The status lights on the CK30 turn on to indicate the status of the battery, a successful decode of a bar code, or a user-defined function. Good Read light (green) Battery light Ready-to-Work indicator (blue) User-defined lights CK30 Status Lights The Battery light and the battery screen icons work with each other to alert you to the status of your battery.
Chapter 1 — Using the CK30 Handheld Computer Understanding the CK30 Status Lights (continued) Light Name Ready-to-Work™ indicator Light Description This blue light indicates when the CK30 is ready to use TE 2000. Light Status What It Means Off Blinking On TE 2000 has not loaded successfully. The CK30 is not connected to the host. A connection to the server has been established and all network connections are active. You can use TE 2000.
Chapter 1 — Using the CK30 Handheld Computer Changing the Beeper Volume Method Use the keypad. Procedure Press C and then press E to increase the volume. There are five beep volumes on the CK30 including off. When you reach the loudest setting, the next setting is off. The volume starts with the lowest setting and goes up. Use the Intermec Configuration menu. From the System Main Menu, choose Configuration Utility > Device Settings > Beeper > Volume. Use the Beeper Volume command.
Chapter 1 — Using the CK30 Handheld Computer for your scanner. For help understanding how to use the Configuration Utility, see “Configuring the CK30 With the Configuration Utility” on page 36. The next sections describe how to scan a bar code label with the linear imager, standard range laser, tethered scanner, or scanner attached to the serial port.
Chapter 1 — Using the CK30 Handheld Computer Good Read light (green) *C EM RE TN I* Scan button Scanning: Using the linear imager or laser scanner to scan a bar code label. When the CK30 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly. 4 Release the Scan button. To scan PDF417 or Micro PDF417 bar code labels with a linear imager 1 Press I to turn on the CK30.
Chapter 1 — Using the CK30 Handheld Computer Good Read light (green) Scan button Scanning a PDF417 or Micro PDF417 Bar Code Label 4 Move the beam down all rows of the bar code label. The CK30 clicks as it reads each row. 5 The CK30 emits a high beep and the green Good Read light turns on briefly when the CK30 successfully reads the entire bar code label. You may need to continue moving the beam from the bottom of the bar code label to the top, and back to the bottom, until you hear the high beep.
Chapter 1 — Using the CK30 Handheld Computer Attaching a Tethered Scanner You can use a tethered scanner with the CK30 if you ordered it with a 10-pin tethered scanner port in place of the integrated scanner.
Chapter 1 — Using the CK30 Handheld Computer Scanner port To scanner 3 Configure the Scanner Model command and select the tethered device connected to the CK30. There are several ways to configure the scanner model: • Use the Configuration Utility. From the System Main Menu, choose Configuration Utility > Data Collection > Tethered Scanner > Scanner Settings. • Use one of the configuration methods discussed in “How to Configure the CK30 Parameters” on page 34.
Chapter 1 — Using the CK30 Handheld Computer To use Energy Saver mode, you need: • An energy saver cable: • P/N 3-606034-02 is required for a 10-pin scanner port. • P/N 3-606032-03 is required for a serial port. • Firmware version 2.13 or later on the scanner. For help using the Configuration Utility, see “Configuring the CK30 With the Configuration Utility” on page 36. To enable Energy Saver mode 1 From the Configuration Utility, choose Dock Tethered Scanner > Scanner Settings > Energy saver mode.
Chapter 1 — Using the CK30 Handheld Computer Undecoded Serial Adapter and Required Cables Undecoded Serial Adapter Scanner 128X wands* 225-714-001 Required Cable 069444-005* 1550C0500*, 1550C0502*, 1550C0504* 225-714-001 155XE 225-714-001 3-606030-10 1400 225-714-001 3-606030-10 068424* or 068425* * These products are not RoHS compliant and are discontinued. This information is included here only for customers who have already purchased these products.
Chapter 1 — Using the CK30 Handheld Computer Serial adapter DB9 connector Battery 3 Attach the scanner to the serial adapter. 4 Refresh Intermec Settings. If you attach the undecoded serial adapter, the default scanner is the 1550C05XX If you attach the decoded serial adapter, the default scanner is the 1551E. 5 Use Intermec Settings to select your scanner model and configure the serial port. For help using Intermec Settings, see “Configuring the CK30 With SmartSystems Console” on page 40.
Chapter 1 — Using the CK30 Handheld Computer 3 Gently insert the SD card into the CK30 with the printed side facing the keypad and screen side of the CK30. CK30 SD card retainer SD card 4 Push the card into the slot until it latches in place and the steel card retainer covers the end of the SD card. 5 To verify that the SD card is seated correctly, press I to turn on the CK30. • If the SD card contains operating system upgrade files, the upgrade process begins automatically.
Chapter 1 — Using the CK30 Handheld Computer To remove the SD card 1 Press I to turn off the CK30. 2 Remove the two screws on the SD card slot door and remove the door. 3 Push in on the SD card until you hear it unlatch. The card should eject far enough that you can easily remove it from the CK30. If the card does not eject easily, you can use the door catch to remove it by turning the door upside down and using the catch to pull out the SD card. SD card Door catch 4 Remove the SD card from the CK30.
2 Configuring the CK30 Use this chapter to understand how to configure the CK30 to communicate in your network.
Chapter 2 — Configuring the CK30 How to Configure the CK30 Parameters You can configure many parameters on the CK30, such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the computer operates.
Chapter 2 — Configuring the CK30 Configuring the CK30 With the Setup Assistant When first setting up the CK30, use the Setup Assistant to set or enable basic network parameters and connect your CK30 to the network. The Setup Assistant guides you through setting the following basic network parameters: • Date and time • 802.11 radio • WEP security • DHCP server or IP address, subnet mask, and default router • Device name Note: If you are using the CK30 in an EasyADC system, enable the ION client.
Chapter 2 — Configuring the CK30 Configuring the CK30 With the Configuration Utility Use the menu-driven Configuration Utility to configure the CK30 and view system information. You can access the Configuration Utility while running any application. Tip: To easily navigate through the CK30 menus, press the numbers to the left of the option you want to select. To open the Configuration Utility 1 Press C and then B to open the System Main Menu. 2 Select the Configuration Utility.
Chapter 2 — Configuring the CK30 When using the Configuration Utility, you may not see a parameter until you enable or disable a value for another key field. For example, you will not see IP Settings unless you disable DHCP. You may also not see a parameter if your computer does not support a particular feature. Use the following diagram to find the commands you need to use to configure your CK30s. These screens do not represent the exact information you will see on your CK30.
Chapter 2 — Configuring the CK30 Configuration Utility Menu Options Menu Option Data Collection Description Configure scanner settings and bar code symbologies. Communications Set up network settings including the 802.11b/g radio and the Bluetooth radio. Device Settings Configure settings specific to the CK30 such as the date, time, beeper volume, and backlight timeout. SmartSystems Information Add information specific to the SmartSystems application such as identity, administrator, and location.
Chapter 2 — Configuring the CK30 Navigating in the Configuration Utility (continued) To Do This: Return to the Configuration Utility main menu (Home) Press: • On the 42-key and 52-key keypads, press C and then 8 • On the 50-key keypad , press C and then H Restoring Default Settings You can restore the CK30 to factory default settings from the Configuration Utility. For a complete list of the default settings, see “Default Configuration Settings” on page 160.
Chapter 2 — Configuring the CK30 When the CK30 is done booting, the Start Screen or the Setup Assistant appears depending on your settings. Note: You may need to reinstall some applications after restoring the default settings because any settings that were modified for your application will be reset. Exiting the Configuration Utility You can exit the Configuration Utility at any time by pressing the Esc key.
Chapter 2 — Configuring the CK30 Configuring the CK30 by Scanning Bar Codes You can change some of the configuration parameters of the CK30 by scanning Code 39 or Code 93 bar code labels containing configuration commands. This method is a fast and easy way to change just a few configuration parameters on a single CK30. You can only change some of the configuration parameters by scanning bar codes.
Chapter 2 — Configuring the CK30 Configuring the CK30 Through the Network You can change the configuration parameters of the CK30 by sending commands through a host PC or through the network. If you are using a network, you can configure one or more CK30s at a time. If a CK30 has already been configured for your wireless network, you can remotely configure the CK30 by sending a command from an application on the host PC. You cannot set all parameters through the network.
Chapter 2 — Configuring the CK30 To set up the host computer • Verify that the host computer can communicate with the Intermec Application Server.
Chapter 2 — Configuring the CK30 To see an example of the host application transaction, see the example on page 45. Configuring the CK30 in a TCP/IP Direct Connect Network You can use the host computer to configure a wireless CK30 in your TCP/IP network. To send and receive configuration data, you need to write a host application that can communicate with the CK30 directly through an access point or through the Ethernet network.
Chapter 2 — Configuring the CK30 For a list of all commands, see the Intermec Computer Command Reference Manual. Example In the host application, you want to get the current values of two configuration commands from the CK30. Send this transaction from the host application: CG$+NABV Note: The transaction header is not shown in this example. You do not need a transaction header for a host application in a TCP/IP network, but you do for a UDP Plus network. where: CG is a TMF Configuration Get request.
Chapter 2 — Configuring the CK30 The default reference time server is the USNO (tock.usno.navy.mil). To synchronize the time on your CK30 with this time server, you must have a valid connection to the Internet. You can also synchronize the CK30 system time with a corporate network server within your firewall that is SNTP capable. To use an internal corporate network server, you need to set the domain name in the registry.
Chapter 2 — Configuring the CK30 Host Ethernet Serial cable PC CK30 CK30 in a Serial Network To use serial communications with your CK30 1 Turn off the CK30. 2 Connect the CK30 to the serial port of another device. You can do this in one of the following ways: • Connect the CK30 serial port to the serial port of the other device using the AA1 (26-pin to DB9-pin) serial cable adapter and a female-to-female null modem RS-232 cable.
Chapter 2 — Configuring the CK30 Configuring 802.11b/g Radio Communications Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage. The wireless CK30 has an internal 802.11b/g radio to transfer data using wireless communications. This section of the manual assumes that you have already set up your wireless communications network including your access points.
Chapter 2 — Configuring the CK30 Host TCP/IP Direct Connect Ethernet Access point CK30s CK30s in a TCP/IP Direct Connect Network To use wireless communications in a TCP/IP network 1 Configure these network parameters on each CK30 in the network: • Network Name (SSID) • IP Settings (if not using DHCP) 2 Make sure that your CK30 is talking to the network and that the network can see your CK30. 3 Configure security. For help, see “Configuring Security” on page 55.
Chapter 2 — Configuring the CK30 The easiest way to configure the network parameters on the CK30 is to use the Configuration Utility. For help, see “Configuring the CK30 With the Configuration Utility” on page 36. Configuring the Network Parameters for a UDP Plus Network In a UDP Plus network, the CK30 communicates with a host computer through the Intermec Application Server.
Chapter 2 — Configuring the CK30 The Intermec Application Server translate UDP Plus packets on the wireless network into TCP/IP packets on the wired network and vice versa. The access point acts as a bridge to allow communications between the wired network and the wireless network.
Chapter 2 — Configuring the CK30 Host Ethernet CK30A CK30A CK30A Older CK30s in an Ethernet Network To use an older CK30 in an Ethernet network 1 Configure these network parameters on each CK30: • If you have a DHCP server, enable DHCP.
Chapter 2 — Configuring the CK30 Configuring Bluetooth Radio Communications You can send and receive information to printers wirelessly using the Bluetooth module by Socket Communications. The Bluetooth technology uses short-range radio links and allows for communications over a 10-meter (32.8 ft) range. To configure the CK30 for wireless printing 1 Go to Configuration Utility > Communications > Bluetooth. The Bluetooth menu appears.
Chapter 2 — Configuring the CK30 7 Select the device you want to use from the list and press Enter. You are now ready to send information to the selected device. If devices are discovered, but your device is not displayed in the box, make sure your device and radio are turned on and try device discovery again. Use this table to understand the settings you see in the Bluetooth menu. Bluetooth Settings Setting Device Address Description Displays the Bluetooth address of your CK30.
Chapter 2 — Configuring the CK30 Intermec Developer Library (IDL), which is available as a download from the Intermec web site at www.intermec.com/idl. Configuring Security The CK30 provides four types of security for your wireless network: • Wi-Fi Protected Access 2 (WPA2) • Wi-Fi Protected Access (WPA) • 802.1x • WEP This section explains how to configure security on your wireless CK30. If you choose not to use security, see “Disabling Security” on page 73.
Chapter 2 — Configuring the CK30 Choosing Between Funk and Microsoft Security The CK30 provides both Funk and Microsoft security choices. Funk security is the default setting. Use the following sections to set security using either Funk or Microsoft as your security choice. Both Funk and Microsoft offer similar features, but Funk security also offers these features: • CCX v2.
Chapter 2 — Configuring the CK30 b Select the text in the box, type a meaningful name, and press Enter. 7 Configure your security settings. 8 (Optional) Repeat this process for each profile you want to define. 9 Select one profile as the active profile by selecting Active Profile and choosing a profile from the list. 10 Save your settings. Selecting Microsoft as Your Security Choice The default security setting is Funk. If you want to use Microsoft security, you need to select it as your security choice.
Chapter 2 — Configuring the CK30 WPA runs in Enterprise (802.1x) mode or PSK (Pre-Shared Key) mode: • In Enterprise mode, WPA provides user authentication using 802.1x and the Extensible Authentication Protocol (EAP). That is, an authentication server (such as a RADIUS server) must authenticate each device before the device can communicate with the wireless network. • In PSK mode, WPA provides user authentication using a shared key between the access point and the CK30.
Chapter 2 — Configuring the CK30 To configure WPA-802.1x or WPA2-802.1x with Funk security 1 Make sure you have configured the communications and radio parameters on your CK30. 2 Make sure you have selected Funk as your security choice. 3 Press C and then B to open the System Main Menu. 4 Choose Configuration Utility > Communications > 802.11 Radio > Funk Security > Profile. 5 For Association, choose WPA or WPA2 and press Enter. Encryption automatically defaults to TKIP if you are using WPA.
Chapter 2 — Configuring the CK30 7 Exit the Configuration Utility. To enable WPA-PSK or WPA2-PSK with Funk security 1 Make sure you have configured the communications and radio parameters on your CK30. 2 Make sure you have selected Funk as your security choice. 3 Press C and then B to open the System Main Menu. 4 Choose Configuration Utility > Communications > 802.11 Radio > Funk Security > Profile. 5 For Association, choose WPA or WPA2 and press Enter. 6 For 802.1x, choose None and press Enter.
Chapter 2 — Configuring the CK30 6 For 802.1x Authentication, choose either TLS or PEAP and press Enter. If you choose TLS: a Select Properties. The Auth. Settings dialog box appears. b Choose the Select button. c Select your certificate from the list and press Enter. The User Logon dialog box appears. d Enter a User Name and a Domain. e Press Enter. If you choose PEAP: a Select Properties. The Auth. Settings dialog box appears. b Make sure the Validate Server check box is selected. c Press Enter.
Chapter 2 — Configuring the CK30 d Enter the User Name, Password, and select the Save password check box. e (Optional) In the Domain field, enter the Active Directory domain associated with the user account. f Press Enter. You return to the Communications menu. 7 Exit the Configuration Utility. To enable WPA-PSK With Microsoft Security 1 Make sure you have configured the communications and radio parameters on your CK30. 2 Press C and then B to open the System Main Menu.
Chapter 2 — Configuring the CK30 Configuring 802.1x Security 802.1x security provides centralized user authentication using an authentication server, authenticators (access points), and supplicants. These components communicate using an EAP authentication type, such as TLS (Transport Layer Security) or PEAP (Protected Extensible Authentication Protocol). 802.1x security provides data encryption using dynamic WEP key management. To use 802.1x security, you need: • an authentication server.
Chapter 2 — Configuring the CK30 Note: You can use Prompt for credentials to troubleshoot your connection to the network if you have problems. b Select User Name, type a user name, and then press Enter. c Select User Password, type a user password, and then press Enter. d Select Validate Server Certificate, choose Yes, and then press Enter. Note: You must have the date on the CK30 set correctly when you enable Validate Server Certificate. If you choose TLS: a Load a user and root certificate on your CK30.
Chapter 2 — Configuring the CK30 7 For 802.1X Authentication, choose TLS or PEAP. If you choose TLS: a Select Properties. The Auth. Settings dialog box appears. b Choose the Select button. c Select your certificate from the list and press Enter. The User Logon dialog box appears. d Enter a User Name and a Domain. e Press Enter. If you choose PEAP: a Select Properties. The Auth. Settings dialog box appears. b Make sure the Validate Server check box is selected. c Press Enter.
Chapter 2 — Configuring the CK30 d Enter the User Name, Password, and select the Save password check box. e (Optional) In the Domain field, enter the Active Directory domain associated with the user account. f Press Enter. You return to the Communications menu. 8 Exit the Configuration Utility. Configuring LEAP Security Lightweight Extensible Authentication Protocol (LEAP), also known as Cisco-Wireless EAP, provides username/passwordbased authentication between a wireless client and a RADIUS server.
Chapter 2 — Configuring the CK30 2 Make sure you have configured the communications and radio parameters on your CK30. 3 Choose Configuration Utility > Communications > 802.11 Radio > Funk Security > Profile. 4 For 8021x, choose LEAP and then press Enter. 5 For Association, choose Open, WPA, WPA2, or Network EAP and then press Enter. Encryption automatically defaults to TKIP if you choose WPA, to AES if you choose WPA2, and to WEP if you choose Open or Network EAP.
Chapter 2 — Configuring the CK30 7 For 8021x, choose None and then press Enter. 8 Define a value for the keys you want to use. You can define up to four keys (Key 1 through Key 4). Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs. 9 For Transmit key, choose the key you want to use for transmitting data.
Chapter 2 — Configuring the CK30 Loading a Certificate If you choose to use transport layer security (TLS) with WPA or 802.1x security, you need to have a unique client certificate on the CK30 and a trusted root certificate authority (CA) certificate. You can use a third-party CA to issue unique client certificates and a root certificate.
Chapter 2 — Configuring the CK30 4 In the Enroll Certificates dialog box, enter the User Name, Password, and Server (IP address) to log into the CA server. 5 Press Enter. A dialog box appears asking if you want to load the root certificate. 6 Press Enter for yes. The Enrollment Tool message box appears telling you that the user certificate has been added. 7 Press Enter to close the Enrollment Tool message box. 8 Configure your CK30 for WPA, WPA2, or 802.1x security.
Chapter 2 — Configuring the CK30 6 From the Import Root Cert dialog box, select Import Root Cert. A dialog box appears asking if you want to add the certificate to the root store. 7 Press Enter to add the certificate. A message box appears telling you that the root certificate has been imported. 8 Press Enter to close the Success message box. 9 Select Import User Cert. The Import User Cert dialog box appears. 10 From the Import User Cert dialog box, select Pick certificate and navigate to your user .
Chapter 2 — Configuring the CK30 15 Press Enter to close the Success message box. 16 Configure your CK30 for WPA, WPA2, or 802.1x security. To load multiple certificates 1 Create the \Temp\Root and the \Temp\User folders on the CK30. 2 Copy at least one root certificate .cer file into the \Temp\Root folder. 3 Copy at least one user certificate .cer file and key .pvk file into the \Temp\User folder. Each pair of filenames must match (for example, cert1.cer and cert1.pvk).
Chapter 2 — Configuring the CK30 • All certificate and key files in \Temp\User are imported into the My Certificates certificate store. • The Import Root Certificates and the Import User Certificates settings are changed from True to False. 8 Configure your CK30 for WPA, WPA2, or 802.1x security. Disabling Security If you choose not to use security with your wireless network, you can disable it on the CK30. Intermec recommends that you always set security in your network.
Chapter 2 — Configuring the CK30 IPSec supports the following settings: • Public key certificates • Pre-shared keys Note: If you want to use L2TP and IPSec, they must be supported by the corporate server. To configure a VPN 1 From the Configuration Utility, select Communications > VPN. 2 Select Create New VPN. 3 Select VPN Name, type a VPN name, and then press Enter. 4 Select VPN Type, choose PPTP or P2TP, and then press Enter. 5 Select Host Name, type a host name, and then press Enter.
Chapter 2 — Configuring the CK30 Saving Your Configuration Changes to Flash Memory If you want to save your configuration changes through a cold boot, you need to save your changes to the flash memory. You can save your changes to flash memory by: • using the Configuration Utility main menu. • scanning a bar code. • sending a reader command through the network. To save configuration changes using the Configuration Utility 1 From the System Main Menu, select Configuration Utility.
Chapter 2 — Configuring the CK30 To save configuration changes by scanning a bar code • Scan this bar code: Save Configuration in Flash Memory *.+1* *.+1* Note: After you scan this bar code, wait several seconds before cold booting the CK30. To save configuration changes by sending a command from the host • Send .+1 as the last command from the host application.
3 Developing and Installing Applications In this chapter you will find guidelines for developing applications and converting existing Trakker Antares applications. You will also find information on installing applications and automatically launching them.
Chapter 3 — Developing and Installing Applications Developing Applications for the CK30 The CK30 Handheld Computers run applications programmed in Microsoft Visual Studio 2005-. The CK30C can also run applications developed for the .NET Compact Framework using Microsoft C# and Visual Basic. Use this section to understand what you need to: • Develop a new application for the CK30. • Develop a web-based application for the CK30. • Convert a Trakker Antares application to a CK30 application.
Chapter 3 — Developing and Installing Applications • VGA or higher-resolution monitor (Super VGA recommended) • Microsoft Mouse or compatible pointing device Developing a Web-Based Application You can develop web-based data collection applications for use on the CK30. For help, see any HTML source book. The CK30 ships with iBrowse or IE Browser (CK30C only). To open iBrowse or IE Browser 1 Press C and then B to open the System Main Menu. 2 Select Programs. The Programs menu appears.
Chapter 3 — Developing and Installing Applications Using the IE Browser Application IE Browser is an IE 6.0 compatible web interface that allows you to run web-based applications on the CK30. IE Browser provides the ability to customize the way function keys work. You can use default Windows functions, allow your application to control the functions, or program the function keys to go to a URL.
Chapter 3 — Developing and Installing Applications Setting the Start Page Use the Start Page command to set the default application address for IE Browser. The Start Page is the first page a user sees when they turn on the CK30 and select IE Browser. To set the start page 1 From the Configuration Utility main menu, select Device Settings > IE Browser > General > Start Page. 2 In the Start Page dialog box, enter the address for the application you want to use for your default application.
Chapter 3 — Developing and Installing Applications 3 From the IE Browser menu, select Pass Function Keys to Browser. 4 In the Pass Function Keys to Browser dialog box, select Function Keys to HTML and press Enter. Setting the URLs for the Function Keys You can program all of the available function keys on the CK30 to launch a URL. You can also control whether the URLs will have open or restricted access.
Chapter 3 — Developing and Installing Applications 3 From the IE Browser menu, select Pass Function Keys to Browser. 4 In the Pass Function Keys to Browser dialog box, select Function Keys to URLs and press Enter. 5 Set the URLs for the function keys you want to use. For help, see the previous procedure on how to set the URLs.
Chapter 3 — Developing and Installing Applications You need these hardware and software components to use the Antares Migration Resource Kit: • PC with at least 300MB of free disk space running Microsoft Windows 2000/XP • Microsoft eMbedded Visual C++ version 4.0 with Service Pack 2 The Resource Kit is part of the Intermec Developer Library (IDL), which is available from the Intermec web site at www.intermec.com/idl.
Chapter 3 — Developing and Installing Applications Unless your application and additional data files are very large, you can place them in the RAM of the unit. They will automatically be backed up to the Flash File System (\CK_FFS\Persistent Copy folder). These files will be preserved through a cold boot, or a complete battery drain and accompanying cold boot. However, Intermec recommends that you place your applications files in the CK_FFS or SDMMC Disk folder.
Chapter 3 — Developing and Installing Applications Installing ActiveSync and Establishing a Partnership You can use either a USB cable or a serial cable to establish your initial partnership between the CK30 and your PC. To install ActiveSync and establish a partnership 1 Download ActiveSync from the Microsoft web site and follow the onscreen instructions for installing it on your PC. When the installation process is complete, the Get Connected dialog box appears.
Chapter 3 — Developing and Installing Applications 7 In the Select Synchronization Settings dialog box, check the items you want to synchronize and click Next. 8 In the Setup Complete dialog box, click Finish. When the partnership has been established, the following screen appears on your PC showing the device name of your CK30 and the Connected status.
Chapter 3 — Developing and Installing Applications Using ActiveSync to Copy Files and Install Applications You can use ActiveSync to copy files to the CK30 and to install applications. Use the following procedures to learn how to copy files and install applications on the CK30 using ActiveSync. To install an application on the CK30 using ActiveSync 1 Connect the CK30 to your PC using ActiveSync. For help, see the previous section, “Installing ActiveSync and Establishing a Partnership.
Chapter 3 — Developing and Installing Applications The file has now been copied to the CK30 and you can see it using the CK30 File Manager. 6 Navigate to your application file and run it. After your application is installed, you can run it from the Programs menu in the System Main Menu. Installing Applications Using Your SD Card If you have an SD card for your CK30, this is the best place for you to install applications.
Chapter 3 — Developing and Installing Applications If you want to disable the FTP server, use a CAB file or another method to modify the registry key HKEY_LOCAL_MACHINE\COMM\FTPD. You need to set the value IsEnabled (a REG_DWORD) to zero (0). If you set the value to zero, the Web server will not accept connections from the network, even from the local host.
Chapter 3 — Developing and Installing Applications To use SmartSystems Console to install an application 1 Download your application file from the Intermec web site and unzip it on your desktop. 2 Double-click the application file to install it. The application file should appear in the software vault. 3 From the SmartSystems Console in the software vault, dragand-drop the application onto each CK30 discovered in your network. For more information on using the SmartSystems Console, see the online help.
Chapter 3 — Developing and Installing Applications Script Command EXEC Description Launches a specified program and waits (up to 10 minutes) for it to complete. CALL Processes a specified file of commands and returns. When you use the CALL command, the execution of the current file pauses while a new file that follows the same set of commands executes. Once the new file completes executing, AutoRun.exe continues processing the current file.
4 Managing the CK30 Use this chapter to understand how to manage information on the CK30.
Chapter 4 — Managing the CK30 Accessing the System Main Menu You need to access the System Main Menu to be able to use most of the tools for managing the CK30, such as File Manager and the Configuration Utility. You can set a password to protect access to the System Main Menu. For help setting the password, see “Setting or Changing the System Main Menu Password” on page 100. To access the System Main Menu 1 From the CK30 start screen, press C and then B.
Chapter 4 — Managing the CK30 Managing Files on the CK30 You use File Manager to manage files on the CK30. File Manager not only lets you view all of the folders and files located on your CK30, it also lets you: • run an application. • delete a file. • copy a file. • view the properties of a file. To open File Manager • From the System Main Menu, select File Manager. The File Manager screen appears.
Chapter 4 — Managing the CK30 The following dialog box appears. 3 Select Run and press Enter. Your application runs. To run an application from the Command Line 1 From any screen in the File Manager, press F3. The command line dialog box appears. 2 Type the path to the application and press Enter. Your application runs. Note: You can also include parameters following the application name. Deleting a File With File Manager You can use the File Manager to delete files from your CK30.
Chapter 4 — Managing the CK30 The file is deleted and you remain in the selected folder. Copying a File With File Manager You can use File Manager to make a copy of a file and place it in a different folder. To copy a file 1 Navigate to the folder containing the file you want to copy. 2 Select the file by pressing the number before the file or by scrolling to it and pressing Enter. 3 From the dialog box, select Copy. The following dialog box appears.
Chapter 4 — Managing the CK30 For example, you should see something similar to the following message box. 4 Press any key to return to the File Manager. Managing Applications on the CK30 Task Manager provides information about applications running on the CK30. You do not need to use the System Main Menu to access Task Manager–you can access Task Manager at any time.
Chapter 4 — Managing the CK30 The Task Manager dialog box appears with the active application or task selected. Closing an Application You can use the Task Manager to close an application at any time. You can close the application you are currently using or another application that is running in the background. To close an application 1 Select the application you want to close. A list box similar to the following appears. 2 Scroll to End Task and press Enter.
Chapter 4 — Managing the CK30 Switching Between Applications You can use the Task Manager to switch between applications without having to close down your current application. To switch between applications 1 Select the application you want to switch to. 2 Select Switch To and press Enter. The application you selected now appears on the screen.
Chapter 4 — Managing the CK30 Setting a password does not restrict access to the Task Manager. However, if you have set a password, users who have not logged in will not be able to close an application or view the properties of an application. To set a password 1 Press C and then B to open the System Main Menu. 2 From the System Main Menu, select Main Menu Password. The Set Menu Password dialog box appears. 3 Press Tab to move to the New Password field.
Chapter 4 — Managing the CK30 6 Type your new password again in the Retype New field. 7 Press Enter. The screen displays a message reading “Password successfully changed.” 8 Press Enter to clear the screen and return to the System Main Menu. To remove password protection 1 Press C and then B. 2 In the Password field, type your password and press Enter. 3 From the System Main Menu, select Main Menu Password. The Set Main Menu dialog box appears.
Chapter 4 — Managing the CK30 To back up your files 1 Press C and then B to open the System Main Menu. 2 From the System Main Menu, go to Configuration Utility > Device Settings > File Backup. 3 Select Backup Files Location and choose the location where you want your files to be backed up. 4 Press Enter to save your selection. 5 Select Backup the File System. A copy of all your files is saved to the \Persistent Copy folder in your desired location. 6 Press Esc until you exit the menu system.
Chapter 4 — Managing the CK30 Note: If you are using an SD card reader to copy files to your SD card, see “Installing an SD Card” on page 30 for information on how to remove and insert the SD card. When you upgrade the operating system, you erase the current configuration and replace it with the new default configuration. You will need to set the network communications parameters on the CK30 to reestablish communications with the other devices in the wireless network.
Chapter 4 — Managing the CK30 5 If you are using an SD card reader, insert the SD card into the CK30. 6 Perform a cold boot on the CK30. For help, see “Cold Booting the CK30” on page 139. Note: Make sure the CK30 has completely loaded all of the upgrade files before you remove the SD card. Upgrading Your CK30 Using SmartSystems Console You can use the SmartSystems Console to upgrade the operating system on your CK30. The console is part of SmartSystems Foundation.
Chapter 4 — Managing the CK30 6 In the software vault, locate the device upgrade you want to install. 7 Drag-and-drop the device upgrade from the software vault onto each CK30 you want to upgrade. SmartSystems Console will tell you that it is installing the upgrade on your CK30. Once the upgrade is done downloading to your CK30, your CK30 replaces the operating system and then automatically cold boots. Progress messages appear on the CK30 screen.
5 Running Diagnostics The CK30 provides these diagnostics for troubleshooting.
Chapter 5 — Running Diagnostics Using Diagnostics on the CK30 You can access the System Main Menu and select Diagnostics at any time while running an application. The Diagnostics menu contains these options: • Hardware Diagnostics • Software Diagnostics • System Diagnostics Use the Hardware Diagnostics menu to run tests on the CK30 or view system information.
Chapter 5 — Running Diagnostics To close the Diagnostics menu 1 Press Esc until you return to the System Main Menu. 2 From the System Main Menu, press Esc. 3 When the Exit Main Menu screen appears, press Enter. When you exit the System Main Menu, the CK30 resumes the application you were running when you opened the diagnostics menu. Understanding the Diagnostics Screens This section lists all of the diagnostics screens in alphabetical order.
Chapter 5 — Running Diagnostics The Main Bat field displays the voltage of the AB1G battery as explained in the next table. Main Battery Status and Voltage Descriptions Status High Voltage 8500 mV Battery Charge Remaining 100% High > 8000 mV > 75% Medium 7600 to 7999 mV 50% to 75% Low 7200 to 7599 mV 25% to 50% Critically low < 7199 mV < 25% The Main Batt Flag field displays the battery status, which is linked to the battery icon described on page 8.
Chapter 5 — Running Diagnostics When the backup battery is low, the Backup Battery Very Low dialog box appears on your CK30 screen. Click the X to close the dialog box. The dialog box continues to appear until the backup battery is fully charged. You must install a fully charged main battery or place the CK30 in a charger. It takes about 15 minutes for the backup battery to charge up to 2.4V.
Chapter 5 — Running Diagnostics Sample Screen Bootcode Version The Bootcode Version diagnostic displays the version of boot code loaded on your CK30. To open the Bootcode Version diagnostic • Go to Diagnostics > Software Diagnostics > Bootcode Version. Sample Screen Contrast Test Use the Contrast Test to make sure the different contrast settings are working correctly on your CK30. The test will run through all of the settings and return you to your original setting.
Chapter 5 — Running Diagnostics with your display. For help, contact your local Intermec representative. To open the Contrast Test diagnostic • Go to Diagnostics > Hardware Diagnostics > Contrast Test. Sample Screen CPU Monitor The CPU Monitor displays the activity of the CPU by using bars in a graphical icon. The bars in the icon represent the percentage of CPU cycles available as described in the next table.
Chapter 5 — Running Diagnostics To close the CPU Monitor diagnostic 1 Go to Diagnostics > System Diagnostics > CPU Monitor. A dialog box appears asking if you want to stop the CPU Monitor. 2 Press Enter. Display Test Use the Display Test to make sure that every pixel on the CK30 screen is working correctly. For example, you may want to test the screen if you do not see complete characters on the screen.
Chapter 5 — Running Diagnostics To open the HW Config diagnostic • Go to Diagnostics > Hardware Diagnostics > HW Config Table. Sample Screen Installed Fonts Use this screen to view all of the fonts installed on your CK30. To open the Installed Fonts diagnostic • Go to Diagnostics > Software Diagnostics > Installed Fonts. Sample Screen Intermec Value Add Information Use this screen to see the versions of Intermec Value Add (IVA) products on your CK30.
Chapter 5 — Running Diagnostics Sample Screen Keypad Test A developer can use the Keypad Test to quickly find the hex value for any key on the keypad. You can also test to make sure the keypad is operating correctly. To open the Keypad Test diagnostic • Go to Diagnostics > Hardware Diagnostics > Keypad Test. Sample Screen LED Test Use the LED Test to make sure that your LEDs (lights) are operating correctly.
Chapter 5 — Running Diagnostics To open the LED Test diagnostic 1 Go to Diagnostics > Hardware Diagnostics > LED Test. A warning appears telling you that running the LED test disables the blue light until you perform a warm or cold boot. 2 Press Enter. Memory Information Use the Memory Info diagnostic to see how much RAM and flash memory is available on the CK30. You can also see the Flash Part ID. To open the Memory Info diagnostic • Go to Diagnostics > Hardware Diagnostics > Memory Info.
Chapter 5 — Running Diagnostics To open the Net Connect Test diagnostic • Go to Diagnostics > System Diagnostics > Net Connect Test. Sample Screen Network Interface Information Use the Net Interface Information diagnostic screen to view the DHCP server IP address, the CK30 device address, and the MAC address. To open the Net Interface Info diagnostic • Go to Diagnostics > System Diagnostics > Net Interface Info.
Chapter 5 — Running Diagnostics Operating System Version Use the OS Version diagnostic screen to view the operating system software version and whether you have the Standard or Premium version loaded on the CK30. To open the OS Version diagnostic • Go to Diagnostics > Software Diagnostics > OS Version. Sample Screen Ping Utility Use the Ping Utility to test the network interface connection. If you do not have DHCP enabled, you need to enter the IP address of the host to ping and then press Enter.
Chapter 5 — Running Diagnostics Sample Screen Radio Driver Version Use the Radio Driver Version diagnostic screen to view the driver version of the wireless radio in your CK30. To open the Radio Driver Version diagnostic • Go to Diagnostics > Software Diagnostics > Radio Driver Version. Sample Screen Radio Information The radio information utility displays the radio signal quality being received by the CK30.
Chapter 5 — Running Diagnostics Sample Screen RAM Monitor Use the RAM Monitor to see a graphical representation of RAM usage. There are two columns in the RAM Monitor icon. The left column indicates the amount of storage available. The right column indicates the amount of program memory available. The fewer bars you have in either column the more memory you have left. To open the RAM Monitor diagnostic • Go to Diagnostics > System Diagnostics> RAM Monitor. The RAM Monitor icon ( ) appears on the taskbar.
Chapter 5 — Running Diagnostics Sample Screen Security Information Use the Security Information diagnostic to troubleshoot security authentication. The Security Information diagnostic displays security events as they occur on the CK30. This diagnostic works with both Microsoft and Funk security choices. To open the Security Info diagnostic • Go to Diagnostics > System Diagnostics > Security Info.
Chapter 5 — Running Diagnostics Sound Test Use the Sound Test to make sure the entire beeper volume range and beep frequency range are available and working correctly. The Sound Test can also help you choose a beeper volume and frequency that you can hear in your working environment. When you select the test, the CK30 sounds a series of beeps from the default beep through the entire range of quiet to loud beeps.
Chapter 5 — Running Diagnostics 124 CK30 Handheld Computer User’s Manual
6 Troubleshooting and Maintaining the CK30 Use this chapter to solve problems you may encounter while using the CK30. You will also find information on booting the computer and routine maintenance. If you have any problems using the CK30, look in this chapter to find a possible solution.
Chapter 6 — Troubleshooting and Maintaining the CK30 Troubleshooting the CK30 Use this chapter to troubleshoot some common problems you may experience with your CK30. If you cannot find the answer to your problem in the “Problems and Solutions” section, you may need to call Product Support. Calling Product Support To talk to an Intermec Product Support representative, call 1-800-755-5505.
Chapter 6 — Troubleshooting and Maintaining the CK30 To open the Configuration Utility • From the System Main Menu, select Configuration Utility. Problems and Solutions You can also use the CK30 diagnostics to help analyze and solve problems. For help, see Chapter 5, “Running Diagnostics,” on page 107. If you send the CK30 in for service, it is your responsibility to save the computer data and configuration.
Chapter 6 — Troubleshooting and Maintaining the CK30 Problems While Operating the CK30 (continued) Problem A Windows dialog box covers the screen and you cannot close it. Solution The computer appears to be locked up and you cannot enter data. • (CK30 with an 802.11b/g radio only) Wait at least Enable the mouse pointer by pressing Alt and then b. Center the dialog box, and then close it. For help, see page 18. 10 seconds and try again.
Chapter 6 — Troubleshooting and Maintaining the CK30 Problems While Operating the CK30 (continued) Problem The Backup Battery Very Low dialog box continues to appear for more than 15 minutes. Solution Make sure that the backup battery is charging. Follow the instructions in “Battery Information” on page 109. If the Supercap Flag field on the battery information screen does not display Charging, you may need to send the CK30 to Intermec to replace the backup battery.
Chapter 6 — Troubleshooting and Maintaining the CK30 Problems While Configuring Security (continued) Problem Solution The CK30 does not appear to be authenticating and a network connection icon does not appear on the taskbar. • The CK30 may not be communicating with your A network connection icon appears in the taskbar, but it disappears. • The CK30 may not be communicating with the You are using static WEP keys and you have a strong connection to the access point, but you cannot communicate with it.
Chapter 6 — Troubleshooting and Maintaining the CK30 Problems While Configuring Security (continued) Problem Solution The CK30 indicates that it is not authenticated. Make sure that: • the User Name and Password parameters on your CK30 match the user name and password on your authentication server. You may need to re-enter the password on both your CK30 and the authentication server.
Chapter 6 — Troubleshooting and Maintaining the CK30 Problems With Wireless Connectivity Problem Solution When you turn on the CK30 after it was suspended for a while (10-15 minutes or longer), it can no longer send or receive messages over the network. The host may have deactivated or lost your current terminal emulation session. In a TCP/IP direct connect network, you need to turn off the “Keep Alive” message (if possible) from the host so that the TCP session is maintained while a CK30 is suspended.
Chapter 6 — Troubleshooting and Maintaining the CK30 Problems While Wireless Connectivity (continued) Problem Solution The no network connection icon ( ) appears on the taskbar.The CK30 is not communicating with the access point. • The CK30 is not connected to the access The network connection icon is in the taskbar, but you cannot establish a terminal emulation session with the host computer.
Chapter 6 — Troubleshooting and Maintaining the CK30 Problems Transmitting Data Through the Serial Port If you are having problems sending or receiving data through the integrated serial port on the CK30, check these possible problems: • Make sure the CK30 is connected to the PC, host computer, or RS-232 serial device using the appropriate cable adapter and null modem cable.
Chapter 6 — Troubleshooting and Maintaining the CK30 Problems While Scanning Bar Codes (continued) Problem Solution When you release the Scan button or handle trigger, the red beam of light from the scanner does not turn off. If the CK30 contains an imager: • If the CK30 is configured for continuous/edge triggering, the red beam of light should remain on. This is not a troubleshooting issue. • If the CK30 is configured for level triggering (which is the default), the red beam of light should turn off.
Chapter 6 — Troubleshooting and Maintaining the CK30 Problems While Scanning Bar Codes (continued) Problem Solution You have an input device attached to the CK30 and it cannot read any bar codes. You may not be using an input device that is supported with the CK30. Make sure you are using one of the supported input devices and that you have selected the correct scanner model using the Configuration Utility. See page 26 for a list of supported input devices.
Chapter 6 — Troubleshooting and Maintaining the CK30 Problems While Scanning Bar Codes (continued) Problem Solution Your 1551E or 1553 scanner stopped working after you activated energy saver mode or connected a cable. You can enable energy saver mode only if the scanner is connected to the CK30 by an energy saving cable. Follow these steps: 1 Disconnect the scanner from the CK30. 2 Find the Reset Factory Defaults bar code in the scanner documentation.
Chapter 6 — Troubleshooting and Maintaining the CK30 Problems While Scanning Bar Codes (continued) Problem Solution The scanner will not read the bar code label. • Make sure you aim the scanner beam so it crosses the entire bar code label in one pass. • The angle you are scanning the bar code label may not be working well, or you may be scanning the label “straight on.” Try scanning the bar code label again, but vary the scanning angle. • The bar code label print quality may be poor or unreadable.
Chapter 6 — Troubleshooting and Maintaining the CK30 Booting the CK30 You seldom need to warm or cold boot the CK30. The CK30 uses the configuration currently saved in flash memory during the boot process. You need to boot the CK30 when an application is locked up and will not respond, when you upgrade the firmware, or when you reflash the computer. The next instructions explain how you warm and cold boot the CK30.
CK 30A A03 0100 0 Chapter 6 — Troubleshooting and Maintaining the CK30 Reset switch Do not use force or a sharp object when pressing the reset switch. You may damage the reset switch. 3 Replace the battery. The battery light on the CK30 blinks three times and the CK30 starts the power on sequence. Note: The correct date and time settings may not be saved through a cold boot. You may need to reset the time and date.
Chapter 6 — Troubleshooting and Maintaining the CK30 There are no user-serviceable parts inside the CK30. Opening the unit will void the warranty and may cause damage to the internal components. To clean the scanner window and computer screen 1 Press I to turn off the CK30. 2 Dip a clean towel or rag in the ammonia solution and wring out the excess. Wipe off the scanner window and screen. Do not allow any abrasive material to touch these surfaces. 3 Wipe dry.
Chapter 6 — Troubleshooting and Maintaining the CK30 142 CK30 Handheld Computer User’s Manual
A Specifications CK30 Handheld Computer User’s Manual 143
Appendix A — Specifications Physical and Environmental Specifications Use this section to locate technical information about the CK30 and its available features and options. Physical Dimensions Length: 20.3 cm (8.0 in) Width: 8.9 cm (3.5 in) Depth: 5.5 cm (2.15 in) with standard case, 6.2 cm (2.45 in) with wide case Weight: 476 g (16.
Appendix A — Specifications Keypad Options • 42-key large numeric and function keypad, available with programmable, international, 3270 TE/5250 TE, and VT/ANSI TE overlays • 50-key full alphanumeric keypad, available with programmable, international, 3270 TE/5250 TE, and VT/ANSI TE overlays • 52-key full alphanumeric keypad, available with programmable, international, 3270 TE/5250 TE, and VT/ANSI TE overlays Bar Code Symbologies If you are using a tethered scanner or a scanner attached to the serial port,
Appendix A — Specifications If you are using the standard range laser, the CK30 supports these bar code symbologies: • China Post • Matrix 2 of 5 • Codabar • Micro PDF417 • Codablock A • MSI • Codablock F • PDF417 • Code 11 • Plessey • Code 2 of 5 • RSS 14 • Code 39 • RSS Limited • Code 93 • RSS Expanded • Code 128 • Telepen • EAN.UCC Composite • TLC 39 • Interleaved 2 of 5 • UPC/EAN Linear Imager Reading Distances Minimum reading distances are measured in the dark (0 lux).
Appendix A — Specifications in 0" 2" 4" 6" 8" 10" 12" 14" 16" 18" 20" 10" 25 8" 20 100% contrast UPC/ EAN 6" 15 4" 10 2" 5 0" 0 2" 5 4" 10 0.125 mm/ 5 mil 0.25 mm/10 mil 6" 15 0.5 mm/20 mil 20 8" 1 mm/40 mil 25 10" 0 5 10 15 20 25 30 35 40 45 50 cm Linear Imager Minimum Reading Distances: This graphic does not include the 2.247 cm (0.885 in) setback for the CK30.
Appendix A — Specifications Standard Range Laser Reading Distances Minimum reading distances are measured in the dark (0 lux). Minimum Reading Distances With 2.189 cm (0.862 in) Setback Symbology Minimum Distance Maximum Distance 0.125 mm (5 mils) 6.954 cm (2.738 in) 6.192 cm (2.438 in) 9.748 cm (3.838 in) 12.796 cm (5.038 in) 0.25 mm (10 mils) 5.430 cm (2.138 in) 27.782 cm (10.938 in) 0.5 mm (20 mils) 4.922 cm (1.938 in) 48.610 cm (19.138 in) 1 mm (40 mils) 6.192 cm (2.438 in) 61.818 cm (24.
Appendix A — Specifications 0" 4" 8" 12" 16" 20" 24" 28" in 14" 35 100% contrast UPC/EAN 12" 10" 30 25 PDF417 6.6 mils 8" 20 6" 15 4" 10 2" 5 0” 0 2" 5 4" 10 15 6" 0.125 mm / 5 mils 8" 20 0.25 mm / 10 mils 10" 25 0.5 mm / 20 mils 12" 30 1 mm / 40 mils 14" 35 cm 0 10 20 30 40 50 60 70 Standard Range Laser Minimum Reading Distances: This graphic does not include the 2.189 cm (0.862 in) setback for the CK30.
Appendix A — Specifications Accessories for the CK30 You can use these accessories (sold and ordered separately) with the CK30. To order accessories, contact your local Intermec sales representative. 851-082-xxx Power Supply Provides power to all CK30 communication docks and chargers except for the AC3. AA2 Serial Cable Adapter (P/N 236-069-xxx) The AA2 serial cable adapter converts the CK30 serial connector to a DB 9 serial connector which includes power on pin 9.
Appendix A — Specifications AD1 Communications Dock (P/N 225-709-xxx) Use the AD1 to charge your AB1G battery and provide power to your CK30 while still having the ability to communicate via a serial, Ethernet, or USB port. AD2 4-Bay Communications Dock (P/N 225-710-xxx) Use the AD2 to hold up to four CK30s with a battery installed. The AD2 dock charges the batteries, provides power to the computer, provides one Ethernet connector, and provides a serial port for each inserted CK30.
Appendix A — Specifications AV1 Vehicle Cradle Use the AV1 vehicle to attach your CK30 to a vehicle, such as a forklift. The vehicle cradle provides protection from vibrations that exceed the level the CK30 can withstand alone. Decoded Serial Adapter (P/N 225-715-001) The decoded serial adapter converts the 26-pin serial port on the CK31 into a DB9 (9-pin) male serial connector that you can connect to a decoded scanner.
Appendix A — Specifications Typing Hidden Characters on the International Keypads To Type: $ Press This Key Sequence on One of the Keypads: 42-Key 50-Key 52-Key Not hidden Not hidden C and then 6 { B and then a C and then S C and then 9 } B and then b C and then T C and then 0 < B and then _ Not hidden Not hidden > B and then ` Not hidden Not hidden ] C and then 9 Not hidden Not hidden [ C and then Tab Not hidden Not hidden , C and then Right Enter Not hidden Not hidden CK30 H
Appendix A — Specifications Typing Hidden Characters on the 3270/5250 TE Keypads 154 To Type: $ Press This Key Sequence on One of the Keypads: 42-Key 52-Key Not hidden C and then 6 < B and then _ Not hidden > B and then ` Not hidden ] C and then Alpha Not hidden [ C and then Tab Not hidden ` Not applicable C and then G ! Not hidden C and then I “ Not applicable C and then K ‘ Not applicable C and then L { B and then a C and then N } B and then b C key and then O : Not app
Appendix A — Specifications Typing Hidden Characters on the VT/ANSI TE Keypads To Type: $ Press This Key Sequence on One of the Keypads: 42-Key 52-Key Not hidden C and then 6 ` Not applicable C and then G ! Not hidden C and then I « Not applicable C and then K ‘ Not applicable C and then L { B and then c C and then N } B and then d C key and then O : Not applicable C and then P ? C and then 5 C and then R ] C and then Alpha Not hidden [ C and then Tab Not hidden < B and the
Appendix A — Specifications Pin Assignments for the Serial Port Use the following illustration and table to understand the pinouts on the 26-pin serial port of the CK30.
Appendix A — Specifications Pin Assignments for the Serial Port (continued) I/O to Terminal Pin 13 Signal Name GND Description Ground 14 GND 15 TRIGGER I Trigger input from tethered undecoded scanner 16 LASEN O Laser enable output to tethered undecoded scanners 17 BEEP O Beep output to tethered undecoded scanner 18 GOODREAD O Good Read output to tethered undecoded scanners 19 VBUS I USB Wake-up (5V power from USB host) 20 UDC- I/O USB DATA – (Client) 21 UDC+ I/O USB DATA +
Appendix A — Specifications 158 CK30 Handheld Computer User’s Manual
B Default Settings CK30 Handheld Computer User’s Manual 159
Appendix B — Default Settings Default Configuration Settings Use the following tables to see the default configuration settings of the CK30. If you restore the CK30 to factory default settings, it will use these values. The tables are organized according to the options in the Configuration Utility. The options you see on your CK30 depend on which decode algorithm you have enabled. See the Intermec Computer Command Reference Manual for more information.
Appendix B — Default Settings Default Scanner Configuration (continued) Symbology Planet Default Value Disabled Plessey Disabled Postnet Disabled QR Code Disabled RSS Disabled Telepen Disabled TLC 39 Disabled UPC/EAN Enabled Symbology Options Preamble Default Value No characters (disabled) Postamble No characters (disabled) Global Symbology ID Disable Scanner Model Depends on internal scanner option or tethered scanner Default Value Depends on internal scanner option or tethered scan
Appendix B — Default Settings Default Scanner Configuration (continued) Imager Settings 1D Omni-directional Decode Enable Default Value Enable Lighting Mode Illum LED Priority Lighting Goal 60 Image Dimension Bottom Position Top Position 479 0 Aimer LED Duration 0 ms Sticky Aimer LED Duration 0 ms Decode Security Settings Consecutive Data Validation Default Value 0 Identical Consecutive Timeout 300 ms Different Consecutive Timeout 0 ms Virtual Wedge Settings Virtual Wedge Enable Default
Appendix B — Default Settings Default Communications Configuration (continued) 802.11 Radio Settings Funk Security (continued) Association Encryption Pre-Shared Key Open None Null IP Settings DHCP DHCP Client Identifier Primary DNS Secondary DNS Primary WINS Secondary WINS Enabled Null 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 Bluetooth Settings Power Default Value On Class of Device Unavailable IBT 0.
Appendix B — Default Settings Default Communications Configuration (continued) PSK Settings Serial Port (continued) Reader Command LRC Handshake Default Value UDP Plus Settings UDP Plus Activate Default Value Disable Controller IP 0.0.0.
Appendix B — Default Settings Default Device Settings Configuration (continued) Device Settings Display Backlight Timeout Max.
Appendix B — Default Settings 166 CK30 Handheld Computer User’s Manual
C Reprogrammable Keypad CK30 Handheld Computer User’s Manual 167
Appendix C — Reprogrammable Keypad Reprogramming the Keypad You can use the reprogrammable keypad utility of the CK30 to: • change the functionality of keypad keys or key combinations. • create keypad macros. Use this table to understand how to navigate through the reprogrammable keypad utility.
Appendix C — Reprogrammable Keypad Starting the Reprogrammable Keypad Utility Before you can reprogram any key, you need to enable the reprogrammable keypad utility. To enable the reprogrammable keypad utility 1 Open File Manager. 2 From the \Windows directory, select FilterKeysToggle.exe and press Enter. 3 From the dialog box, select Run and then press Enter. The Key Program Feature dialog box appears. 4 Select Yes and press Enter. 5 Press Ctl Alt Shift U. The reprogrammable keypad utility appears.
Appendix C — Reprogrammable Keypad 4 Select the modifier or function keys that you want to press before you access the key you are modifying. For example, if you want to press Shift to access the reprogrammed key, you select Shift. You do not need to select a modifier or function key. 5 Press Enter. The Key Response dialog box appears. 6 Select Unicode Character and press Enter. The Unicode dialog box appears.
Appendix C — Reprogrammable Keypad 7 Select the Entry Mode for the Unicode character. Entry Mode Literal Description You enter the actual character that the key combination produces. Hex You enter a hex string. The hex string must be preceded by 0x. The range is from 0x0 to 0xFFFF. Decimal You enter a decimal string. The range is from 0 to 65535. 8 Press Tab to select the Enter New Character text field. 9 Type the new character or string and press Enter.
Appendix C — Reprogrammable Keypad 4 Select the modifier or function keys that you want to press before you access the key you are modifying. For example, if you want to press Shift to access the reprogrammed key, you select Shift. You do not need to select a modifier or function key. 5 Press Enter. The Key Response dialog box appears. 6 Select Reprogram VKEY and press Enter. The Virtual Key (Vkey) dialog box appears. 7 Select the Entry Mode for the Vkey character.
Appendix C — Reprogrammable Keypad 9 Type the Vkey string and press Tab to select the Unicode field. 10 Type the Unicode string and press Enter. A dialog box appears asking if you want to commit your new entry to permanent storage. 11 Select Yes or No and press Enter. Programming Any Key as a Function Key You can program any key to work as a function key.
Appendix C — Reprogrammable Keypad To program any key as a function key 1 Start the reprogrammable keypad utility. 2 Press the key you want to reprogram twice. The hexadecimal scan code for the key appears in both fields. 3 Press Enter. The select modifiers dialog box appears. 4 Select the modifier or function keys that you want to press before you access the key you are modifying. For example, if you want to press Shift to access the reprogrammed key, you select Shift.
Appendix C — Reprogrammable Keypad 7 Select the desired function from the list and press Enter. A dialog box appears asking if you want to commit your new entry to permanent storage. 8 Select Yes or No and press Enter. Launching an Application From a Key or Key Combination You can program any key or key combination to launch an application. To program a key or key combination to launch an application 1 Start the reprogrammable keypad utility. 2 Press the key you want to reprogram twice.
Appendix C — Reprogrammable Keypad 4 Select the modifier or function keys that you want to press before you access the key you are modifying. For example, if you want to press Shift to access the reprogrammed key, you select Shift. You do not need to select a modifier or function key. 5 Press Enter. The Key Response dialog box appears. 6 Select Run Program and press Enter. The application dialog box appears.
Appendix C — Reprogrammable Keypad Remapping a Hardware Scan Code You can remap the keys on the keypad to function the way you want them to function for your work environment. For example, you can remap the left Enter key to function as the right Enter key on a 52-key keypad. This remapping is useful for a lefthanded person. When you remap a key, it ignores the select modifiers dialog box. To remap a key 1 Start the reprogrammable keypad utility. 2 Press the key you want to reprogram twice.
Appendix C — Reprogrammable Keypad 6 Press the new key you want the scan code remapped to twice. 7 Press Enter. A dialog box appears asking if you want to commit your new entry to permanent storage. 8 Select Yes or No and press Enter. Removing One or All Reprogramming Modifications You can remove all reprogramming modifications you made or pick a specific modification to remove. Another way you can remove all modifications is by choosing to restore defaults.
Appendix C — Reprogrammable Keypad To remove one reprogramming modification 1 Press Ctl Alt Shift D. The Remove all keypad modifications dialog box appears. 2 Select No and press Enter. The next dialog box appears. 3 Press the key containing the modification you want to remove twice and press Enter. The select modifiers dialog box appears. 4 Select the modifiers that you have assigned to the key and press Enter. You will hear a beep when your changes are successful.
Appendix C — Reprogrammable Keypad For example if one .reg file contains: [HKEY_LOCAL_MACINE\HARDWARE\DEVICEMAP\KEYBD] "ScancodeFilterArray"=hex:\ 0a,00,00,00,04,00,00,00,00,00 And the other .reg contains: [HKEY_LOCAL_MACINE\HARDWARE\DEVICEMAP\KEYBD] "ScancodeFilterArray"=hex:\ 11,00,01,00,03,00,00,00,00,00 "KeyFilterProcess0x111"="\Windows\cmd.
Appendix C — Reprogrammable Keypad Starting the Keypad Macro Utility Before you can record a macro, you need to enable the keypad macro utility. To enable the keypad macro utility 1 Open File Manager. 2 From the \Windows directory, select FilterKeysToggle.exe and press Enter. 3 From the dialog box, select Run and then press Enter. The Key Program Feature dialog box appears. 4 Select Yes and press Enter. 5 Press Ctl Alt Shift B. The keypad macro utility appears.
Appendix C — Reprogrammable Keypad 4 Select the modifier or function keys that you want to press before you activate the macro. For example, if you want to press Shift to activate the macro key, you select Shift. You do not need to select a modifier or function key. 5 Press Enter. The select timing dialog box appears. 6 Select Timed or Manual for Key Down Delay and Key Up Delay. If you select Timed, the key response delay matches the timing of the key press.
Appendix C — Reprogrammable Keypad 8 Select Yes to launch Pocket Word if you want to enter data for the macro. Select No to use the Shell for recording your macro. 9 Either enter data in Pocket Word or perform a process in the Shell. 10 Press Ctl Alt Shift B to stop recording the macro. The reprogram key dialog box appears. 11 Select Yes to accept your macro. A dialog box appears asking if you want to commit your macro to permanent storage. 12 Select Yes or No and press Enter.
Appendix C — Reprogrammable Keypad 3 Select Yes or No and press Enter. You will hear a beep when your changes are successful. To remove one macro 1 Press Ctl Alt Shift C. The Remove all keypad modifications dialog box appears. 2 Select No and press Enter. The next dialog box appears. 3 Press the key that activates the macro twice and press Enter. The select modifiers dialog box appears. 4 Select the modifiers that you have assigned to the macro key and press Enter.
Appendix C — Reprogrammable Keypad Each macro has its own entry. To combine entries, copy all the keys into a single registry file and combine identical keys to contain the data from both files. For example if one .
Appendix C — Reprogrammable Keypad 186 CK30 Handheld Computer User’s Manual
I Index CK30 Handheld Computer User’s Manual 187
Index Symbols and Numbers B key. See orange key C key. See green key E key, illustrated, 9, 10, 11 I key illustrated, 9, 10, 11 modifying functionality, 15 using, 14 M or N, changing contrast, 17 +1 command, saving changes to flash, 76 128X wand, attaching, 26 1550, attaching scanner, 26 1551 or 1553 scanner attaching scanner, 26 energy saver mode, 27 troubleshooting, 137 1D linear imager.
Index application closing, 99 converting a Trakker Antares, 83 customizing how they load, 91 developing a web-based, 79 installing with ActiveSync, 85 with Avalanche, 90 with FTP server, 89 with SD card, 89 with SmartSystems Console, 90 launching automatically, 91 from a key or key combination, 175 loading on CK30, customizing, 91 managing, 98 properties, viewing, 100 running from File Manager, 95 from the Command Line, 96 saving changes from host, 76 switching between, 100 viewing all currently running, 9
Index Bluetooth commands, described, 54 configuring, 53 Console, diagnostics tool, 111 default configuration, 163 discovering devices, 53 settings, described, 54 wireless printing, configuring, 53 boot, protective, AG2, 151 Bootcode Version, diagnostic screen, 112 booting changing I key functionality, 15 CK30, 139 cold, 139 warm, 139 C CAB file, using to install applications, 84 cables for serial adapters, 28 scanner, supported, 26 calling Product Support, 126 capitalizing characters, 13 Caps Lock, using,
Index configuration number finding, 114, 126 locating on the configuration label, 2 Configuration Utility exiting, 40 menu options, described, 38 menu structure, illustrated, 37 navigating within, 38 opening, 36 configuration, default settings, 160 configuring 802.11b/g radio communications, 48 802.
Index diagnostics (continued) RAM Monitor, 121 Read CPU Registers, 121 Security Information, 122 Sound Test, 123 using, 108 diagram, Configuration Utility, 37 dimensions, physical, 144 disabling security, 73 Display Test, diagnostics screen, 114 dock AD1 communications, 151 AD2 4-bay communications, 151 downloading manuals from web, xiii E EasySet, using to print configuration bar codes, 41 electrical specifications, 144 energy saver mode requires special cable, 28 troubleshooting, 137 using, 27 Enroll Cer
Index icons battery status, 8 understanding macro, 180 understanding screen, 16 IE Browser opening, 79 programming function keys to go to a URL, 82 programming function keys to use webbased application settings, 81 programming tips, 83 setting a start page, 81 setting URLs for function keys, 82 shortcut keys, 79 using Windows default function keys, 81 Import Root Cert application, using to load certificates, 70 Import Root Certificates, using to load certificates, 72 Import User Cert application, using to
Index keypad (continued) using color-coded keys, 12 Keypad Test, diagnostic screen, 116 L L2TP, described, 73 launching an application automatically, 91 from a key or key combination, 175 Layer Two Tunneling Protocol (L2TP), 73 LEAP security configuring with Funk security, 66 not supported for Microsoft security, 66 overview, 66 LED Test, diagnostics screen, 116 lights status, 20, 21 testing, 116 Lightweight Extensible Authentication Protocol.
Index operating the CK30 humidity range, 144 temperature range, 144 troubleshooting, 127, 128, 129 options CK30, 4 keypad, 145 orange key, using, 12 P parameters, configuring CK30, 34 passphrase setting for Funk WPA-PSK, 60 setting for Microsoft WPA-PSK, 62 password for System Main Menu changing, 101 removing, 102 setting, 101 patent information, xiii PDF417 bar codes, how to scan, 24 persistence through a cold boot, configuration changes, 75 Persistent Copy folder, backing up files, 102 physical dimension
Index removing (continued) programming modifications from keys, 178 SD card, 32 repositioning a window, 19 reprogrammable keypad utility enabling, 169 navigating within, 168 reprogramming the keypad, 168 reset switch, 139 Restore Defaults configuration menu option, 38 restoring default settings, 39 restricting access to System Main Menu, 100 RS-232 communications, configuring, 46 Run command, using to run an application, 95 running applications from File Manager, 95 S safety, icons, xi saving changes to fl
Index serial communications configuring, 46 network diagram, 47 troubleshooting, 134 serial port pin assignments, 156 problems transmitting data through, 134 scanner, attaching, 28 setting a password, for System Main Menu, 101 settings, restoring default, 39 Setup Assistant, using to configure CK30, 35 site survey, using Radio Information to perform, 120 SmartSystems Console using to configure the CK30, 40 using to install applications, 90 using to upgrade the CK30, 105 SmartSystems Foundation, downloading
Index testing (continued) sound, 123 tethered scanner, attaching, 26 third-party CA, using to issue certificates, 70 time server corporate network server, 46 default, 46 time, synchronizing with time server, 45 TKIP, using with WPA, 57 TMF field, defined, 43, 44 Trakker Antares application, converting, 83 transaction header, defined, 43 transaction ID, creating, 42 Transport Layer Security (TLS), described, 63 troubleshooting 1551 or 1553 scanner, 136, 137 Backup Battery Very Low dialog box, 128, 129 bar c
Index warranty information, xi web-based application, developing, 79 WEP security configuring Funk security, 67 Microsoft security, 68 overview, 67 what's new, 4 Wi-Fi certified information, 2 Protected Access (WPA), 57 window, repositioning, 19 wireless communications configuring, 48 printing, 53 troubleshooting, 131–33 work area of screen, 15 WPA security configuring, 57 CK30 Handheld Computer User’s Manual Enterprise mode, defined, 58 PSK mode, defined, 58 WPA2 security 802.
Index 200 CK30 Handheld Computer User’s Manual
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