User Manual

Chapter 3 — Troubleshooting and Maintaining the PB22/PB32
Possible PB22/PB32 Error Icons and Messages
Error Icon Error Message Description
Pause The print job is paused.
Paper out (IPL) The printer is out of paper. Load a new roll of
Out of Paper
media. For help, see “Loading Media” on
(Fingerprint)
page 11.
Testfeed not
done
The printer did not perform a test feed before
it printed out test labels. It is important to
perform a test feed because it calibrates the
sensor.
To perform a testfeed:
• In Fingerprint, press the Feed button for
more than 1 second.
• In IPL and ESC/P, open and close the
media door and then Press the Feed
button.
Printhead hot The printhead is overheated and needs to cool
‘
down. In IPL, wait for printing to resume
automatically. In Fingerprint and ESC/P, your
print job is lost.
Upgrading The printer is loading new firmware.
LSS too high,
LSS too low
These errors can occur when you run a test
feed without any media installed, or if you
have incorrect media settings.
Load the printer with media (see “Loading
Media” on page 11), run Test mode (see
“Understanding Test Mode” on page 21),
and select the appropriate media type.
IP configuration The printer is trying to acquire an IP address
error from the network. Wait for the printer to
complete the task before taking any action.
IP link error No network connection.
PB22/PB32 Portable Label and Receipt Printer User’s Guid 43