User's Manual

Chapter 3 — Troubleshooting and Maintaining the PW50
PW50 Workboard Printer User’s Guide 27
Troubleshooting Communication Problems
Use Dump mode to verify that the printer is receiving data from the
host correctly.
Is this true for the PW50?
Print quality is poor. • Clean the printhead. For help, see “Cleaning
the PW50” on page 28.
• Check the battery and charge or replace as
necessary. For help, see “Charging the
Batteries” on page 6.
• Check the quality of the media. Use only
Intermec media to ensure superior print quality
and product performance.
• Check that the printer is configured to the
appropritae Set Media Sensitivity value for the
media you are using.
Printer Problems and Possible Solutions (continued)
Problem Possible Solution