User's Guide

SECTION 4 Troubleshooting
700 Series Mobile Computer User’s Guide 4-5
Web Site
The Customer Support File Libraries, including Hot Tips
and Product Awareness Bulletins, are available via the
Intermec Product Support page at this URL:
http://norbbs.norand.com/index.htm. New users can sign
up for a new account on this page.
Visit our Web site at http://www.intermec.com to download
many of our current manuals in PDF format. To order
printed versions of the Intermec manuals, contact your local
Intermec representative or distributor.
Bulletin Board Service
The Customer Support Bulletin Board (BBS), maintained
by Intermec Technologies Corporation, provides software
and documentation:
" Phone number: 319-369-3515 (14.4 Kbps modem)
319-369-3516 (28.8 Kbps modem)
" Protocol: Full duplex, ANSI or ANSI-BBS; 300 to
28,800 bps; v.32bis; 8 bits, no parity, 1 stop bit. For
high-speed modems, disable XON/XOFF and enable
RTS/CTS.
This is the same location available via the web site. If your
web access uses high-speed phone lines, the web interface
provides a faster response.
Repair Service
Be sure to carefully pack the unit and include a description
of the problem and the measures you took to correct it.
If possible, include any printout (if applicable) or write
down displayed error messages to illustrate the problem.