User's Guide

SECTION 4 Troubleshooting
700 Series Mobile Computer User’s Guide 4-3
Table 4-1 (continued)
Basic Troubleshooting
Condition Solution
Mobile Computer
Does Not Turn
OFF
1. May not turn OFF when it is
connected to a charging device.
2. May not turn OFF when it is
processing data.
If condition #2 continues for a long
period of time it will run down the
battery.
In the rare event that your computer
locks up do a Warm Reset and if that
doesn’t resolve the problem then do a
Cold Reset. Before doing a Cold
Reset ensure that you have
backed up your data or you will
lose your data.
Contact support personnel, at
1-800-755-5505 (USA or Canada) or
1-425-356-1799.
Mobile Computer
Takes A Long
Time To Boot Up
After A Reset
Normal time is between 30--45
seconds. If it takes longer than this,
contact support personnel, at
1-800-755-5505 (USA or Canada) or
1-425-356-1799.
Related Publications
" 700 Series Quick Start Guide (P/N 962-054-029)
" Microsoft Pocket PC Quick Start Guide (P/N
962-054-041)
" Microsoft Pocket PC User’s Guide (P/N 961-054-026)