User's Guide

Customer Support
IP30 Handheld RFID Reader User Guide vii
Customer Support
To search our knowledge base for a solution or to log in to the
Technical Support portal and report a problem, go to
www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/
locations.
Warranty Information
To understand the warranty for your Honeywell product, visit the
Honeywell website at www.honeywellaidc.com and click Resources
> Warranty.
Product Service and Repair
Honeywell International Inc. provides service for all of its products
through service centers throughout the world. To find your service
center, go to www.honeywellaidc.com and select Support > Contact
Support > Service and Repair. Contact your service center to obtain
a Return Material Authorization number (RMA #) before you return
the product.
To obtain warranty or non-warranty service, return your product to
Honeywell (postage paid) with a copy of the dated purchase record.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Honeywell Technical Communications department at
[e-mail].
Who Should Read This Manual
This document is for the person who is responsible for installing,
configuring, and maintaining the IP30.
This document provides information about the features of the IP30,
and how to install, configure, operate, maintain, and troubleshoot it.