User's Guide
Table Of Contents
- Document Change Record
- Customer Support
- Who Should Read This Manual
- Related Documents
- Use the IP30
- About the IP30
- Use the Battery
- Attach or Remove the IP30
- Attach or Remove the IP30 from the CN70 or CN70e Mobile Computers
- Attach the IP30 to the CK70 or CK71 Mobile Computers
- Attach the IP30 to the CN3B or CN3F Mobile Computers
- Attach the IP30 to the CN4 Series Mobile Computer
- Attach the IP30 to the CK3 Series Mobile Computer
- Attach the IP30 to the CK61 Series Mobile Computer
- About Pairing the IP30 with the Mobile Computer
- Create and Use RFID Applications
- Upgrade and Troubleshoot the IP30
- Specifications
Chapter 3 — Upgrade and Troubleshoot the IP30
34 IP30 Handheld RFID Reader User’s Guide
Problems With Connectivity
The IP30 connects to your mobile computer via Bluetooth and USB
connections. For information on connecting your mobile computer,
see “About Pairing the IP30 with the Mobile Computer” on
page 25. Use the troubleshooting table to help solve problems with
your IP30 connectivity.
The IP30 does not respond
to your RFID application.
• Make sure your application is communicating with the IP30, the
BRI server on your mobile computer, or both.
• You may need to change BRI server settings to communicate with
your application. For help, see “Configure the BRI Server” on
page 29.
Troubleshooting RFID Problems (continued)
Problem Solution
Troubleshooting Connectivity Problems
Problem Solution
You cannot connect to the
IP30 via Bluetooth.
• Make sure your Bluetooth radio is enabled and that you have
established a connection between your IP30 and your mobile
computer.
• Make sure your IP30 is not connected to different mobile
computer .
• Make sure that the battery is fully inserted and latched into the
handle. For help, see “Use the Battery” on page 6.
• Set the BTPWROFF attribute in Intermec Settings to its default
value of 500. See the Intermec Settings Command Reference
Manual.
• Make sure your IP30 battery has power. For help, see “About the
LEDs” on page 4.
You cannot connect to the
IP30 via USB.
• Make sure the USB adapter is secured to your mobile computer.
For help, see “Attach or Remove the IP30” on page 8.
• Make sure that the battery is fully inserted into the handle. For
help, see “Use the Battery” on page 6.
• Make sure your IP30 battery has power. For help, see “About the
LEDs” on page 4.