User’s Manual CV30 Fixed Mount Computer With Windows CE
Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Contents Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 2 Understanding Windows CE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Understanding Windows CE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finding Information in Windows CE . . . . . . . . . . . . . . . . . . . . . . . . . . . . Learning the Basic Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Desktop Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing Programs.
Contents Using LEAP Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Choosing Between Funk and Microsoft Security . . . . . . . . . . . . . . . . . . . . 43 Configuring Funk Security Using Intermec Settings . . . . . . . . . . 44 Configuring Funk Security Using the Profile Wizard . . . . . . . . . . 49 Configuring EAP-FAST with Profile Wizard . . . . . . . . . . . . . . . . 58 Configuring Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . .
A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Accessories for the CV30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin Telephone Support These services are available from Intermec. Services Description Order Intermec • Place an order. products • Ask about an existing order. Order Intermec Order printer labels and media ribbons. Order spare Order spare parts. parts Technical Talk to technical support Support about your Intermec product.
Before You Begin Who Should Read This Manual This CV30 Fixed Mount Computer With Windows CE User’s Manual is for the person who is responsible for installing, configuring, and maintaining the CV30. This manual provides you with information about the features of the CV30, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the CV30, you should be familiar with your network and general networking terms, such as IP address.
Before You Begin There may be other U.S. and foreign patents pending.
1 Using the CV30 Fixed Mount Computer Use this chapter to familiarize yourself with the CV30 Fixed Mount Computer.
Chapter 1 — Using the CV30 Fixed Mount Computer Introducing the CV30 Fixed Mount Computer The Intermec CV30 is a rugged fixed mount computer designed for real-time data collection applications in warehousing, distribution, work-in-process, time and attendance, and stationary applications. The CV30 is built on the Microsoft® Windows® CE operating system and supports the use of terminal emulation applications, browser-based applications, or custom applications.
Chapter 1 — Using the CV30 Fixed Mount Computer • 128 MB RAM, 128 MB Disk on Chip Flash memory • 520 MHz Intel XScale PXA270 processor These options are available for the CV30: • TE 2000 terminal emulation application, including 3270, 5250, and VT-ANSI • Secure Digital (SD) memory card for memory expansion For additional help using the terminal emulation application, see the TE 2000 Terminal Emulation Programmer’s Guide (P/N 977055-xxx).
Chapter 1 — Using the CV30 Fixed Mount Computer Power connnector AUX COM3 COM1 Ethernet Understanding the Connectors on the CV30 CV30 Connector Descriptions Connector Description Power Connects the CV30 to an AC or DC/DC power supply. Connects USB devices to the CV30. You can purchase a single or double USB cable assembly that attaches to the AUX connector and turns the port into one or two USB host connectors. You can also purchase a developer USB cable that turns the port into a USB 1.
Chapter 1 — Using the CV30 Fixed Mount Computer Using the Power Button When you press the Power ( ) button to turn off the CV30, you actually put the CV30 into Suspend mode. In Suspend mode, the CV30 continues to supply power to all memory, but turns off power to most hardware. When you press the Power button to turn the CV30 back on, the computer resumes where it was when you turned it off.
Chapter 1 — Using the CV30 Fixed Mount Computer Adjusting the Volume You can change the CV30 volume, for sounds you hear when you tap the screen or scan bar codes with a scanner, to adjust to your needs and the environment. You can set the volume to off, low, medium, medium-high, high, and very high (default). Use the following table to understand the different ways to adjust the volume. Changing the Beeper Volume Way to Adjust Volume Procedure Use the front panel button.
Chapter 1 — Using the CV30 Fixed Mount Computer CV30 Start Screen Navigating the Touch Screen You can use the stylus accessory to navigate the touch screen. Touch Screen Navigation Action Description Tap Touch the screen once with the stylus or finger to select options, open or close applications, or launch menus. Double-tap the screen with the stylus to launch applications. Hold the stylus or your finger on the screen and drag across the screen to select text and images.
Chapter 1 — Using the CV30 Fixed Mount Computer 2 From the Control Panel, Double-tap Stylus. The Stylus Properties dialog box appears. 3 Tap the Calibration tab > Recalibrate and follow the instructions to align the screen. If the touch screen is so out of alignment that you cannot open the Start menu, you may need to perform a clean boot. After the computer clean boots, it prompts you to align the screen.
Chapter 1 — Using the CV30 Fixed Mount Computer AC outlet Power cord AC power supply Attaching the CV30 to Power Using an AC Power Supply Understanding the Backup Power System The CV30 contains a backup battery that has enough capacity to support the suspend state for at least 72 hours. When power is restored to the CV30, it resumes the state it was in when the power was removed. An internal charger automatically charges the backup battery within 4 hours when external power is supplied.
Chapter 1 — Using the CV30 Fixed Mount Computer • Using the Reset button If you try both of the following options to reset the CV30 and you cannot restore system operation, you may need to perform a clean boot. For more information, see “Troubleshooting the Boot Process (Clean Booting)” on page 89. Using the Power Button to Reset the CV30 Intermec recommends pressing and holding the Power button as the preferred method to reset the CV30.
Chapter 1 — Using the CV30 Fixed Mount Computer Understanding the Status Lights The status lights on the CV30 turn on to indicate the status of the network connection, a successful decode of a bar code, or a user-defined function.
Chapter 1 — Using the CV30 Fixed Mount Computer The Ready-to-Work indicator has three states: off, blinking, and on. Use this table to understand the different states of the light. Ready-to-Work Light States Light State What It Means Off The TE 2000 application has not loaded successfully, or you are not running a Ready-toWork application. The CV30 is not connected to the host. A connection to the server has been established and all network connections are active.
Chapter 1 — Using the CV30 Fixed Mount Computer Antenna Attaching an External Antenna Installing an External Keyboard There are two types of keyboards you can install and use with the CV30: • The compact keyboard (P/N VE011-2002) • Rugged QWERTY large external keyboards. For a complete list of available keyboards, see “Accessories for the CV30” on page 94.
Chapter 1 — Using the CV30 Fixed Mount Computer USB cable Attaching a Rugged QWERTY Large Keyboard For information on installing the compact keyboard, see the instructions that ship with it. Connecting a Scanner You can attach a tethered scanner to one of the serial (COM3 or COM1) connectors on the CV30 if you order the appropriate RS-232 cable.
Chapter 1 — Using the CV30 Fixed Mount Computer You can also attach Bluetooth scanners, such as the SF51 and the SR61, to the CV30. For more information, see “Configuring the CV30 to Communicate With a Wireless Scanner” on page 31. Note: The SR60 only operates in ASCII mode with the CV30. You cannot retrieve or update symbologies for the SR60 on the CV30. For help, see the SR60 Scanner Programmer’s Reference Manual (P/N 937-004-xxx) for defaults and limitations.
Chapter 1 — Using the CV30 Fixed Mount Computer If you are configuring an ASCII scanner, you need to select ASCII from the Scanner model list and then configure the scanner port settings to match the scanner after Intermec Settings refreshes. Note: If you are attaching a 1470 scanner, you need to configure it as an ASCII scanner and set the appropriate scanner port settings (38400 baud, 8 data bits, no parity, 1 stop bit). ‘‘‘‘‘ 7 Tap File > Save Settings or to the disk icon ( ).
Chapter 1 — Using the CV30 Fixed Mount Computer 3 Disconnect the antenna cable from the Remote Antenna connector. 4 Gently insert the SD card into the CV30. Screw (6 places) 80 2.1 1 Top cover Antenna cable SD card 5 Push the SD card into the slot until it latches in place. 6 Reattach the antenna cable, replace the top cover, and attach it with the six screws you removed in Step 2. 7 Press Power to resume using the CV30.
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2 Understanding Windows CE This chapter introduces Microsoft Windows CE.
Chapter 2 — Understanding Windows CE Understanding Windows CE This chapter introduces Microsoft Windows CE. While using your CV30, keep these key points in mind: • Tap Start on the navigation bar, located at the bottom of the screen, to quickly move to programs, files, and settings. Use the taskbar at the bottom of the screen to perform tasks in programs. The command bar includes menus, icons, and the onscreen keyboard.
Chapter 2 — Understanding Windows CE To customize what displays on the desktop • Tap Start > Settings > Control Panel > the Display icon. Status icons display information such as when the CV30 is connected to the network or to the Internet. You can tap an icon to open the associated setting or program. Accessing Programs You can switch from one program to another by selecting it from the Start menu. (You can customize which programs you see on this menu.
Chapter 2 — Understanding Windows CE Entering Information You can enter information on your CV30 in several ways depending on the program you are using: Understanding the Ways to Enter Information Enter Information By: Description Typing Writing Drawing Enter typed text into the CV30 by tapping keys on the onscreen keyboard or by using the handwriting recognition software. Use the stylus to write directly on the screen. Use the stylus to draw directly on the screen.
Chapter 2 — Understanding Windows CE • To type a single uppercase letter or symbol, tap the Shift key. To tap multiple uppercase letters or symbols, tap the Caps Lock key. • To add a space, tap the Space bar. • To backspace one character, tap the BS key. • To insert a carriage return, tap return. Using Transcriber With Transcriber, you can write anywhere on the screen using the stylus just as you would on paper.
Chapter 2 — Understanding Windows CE Customizing the CV30 You can customize the CV30 by adjusting settings and installing additional software. Programs added to your CV30 at the factory are stored in Read Only Memory (ROM). You cannot remove this software. All other programs and files added to the CV30 after factory installation are stored in Random Access Memory (RAM). You can install any program created for the CV30, as long as the computer has enough memory available.
Chapter 2 — Understanding Windows CE 3 Follow the screens of the ActiveSync to complete the synchronization process. The wizard helps you connect to the CV30, set up a partnership for synchronization, and customizes synchronization settings. The synchronization process automatically begins when you finish the wizard. 4 Disconnect the CV30 from your desktop and go to work. Once you have set up ActiveSync and completed the first synchronization process, you can initiate synchronization from your CV30.
Chapter 2 — Understanding Windows CE Default Internet Explorer Web Page 26 CV30 Fixed Mount Computer With Windows CE User’s Manual
3 Configuring the CV30 Use this chapter to understand how to configure the CV30 to communicate in your network. In this chapter, you will find these sections: • Configuring the CV30 Operating Parameters • Setting Up Ethernet Communications • Setting Up Bluetooth Communications • Setting Up 802.
Chapter 3 — Configuring the CV30 Configuring the CV30 Operating Parameters You can configure many operating parameters on the CV30, such as the symbologies it decodes or the network settings it uses. The CV30 provides a configuration application called Intermec Settings that allows you to set all of the operating parameters in one place. Configuring the CV30 Using Intermec Settings Use Intermec Settings to configure the CV30 and to view system information.
Chapter 3 — Configuring the CV30 Navigating in Intermec Settings To Do This Function Do This Select or expand a command Select text in a text box Tap the command Tap in the text box and drag the stylus over the text Tap File > Save Settings or tap the disk icon ( ). Save settings Remotely Configuring the CV30 Using SmartSystems Foundation The SmartSystems™ server lets you manage all your SmartSystems-enabled devices at the same time from a central host PC.
Chapter 3 — Configuring the CV30 3 If required for your network, you may also need to set these parameters on each CV30: • Primary and secondary DNS servers • Primary and secondary WINS servers 4 Make sure your CV30 is talking to the network and that the network can see your CV30. Setting Up Bluetooth Communications You can send information to a Bluetooth device wirelessly using the standard Bluetooth radio in the CV30.
Chapter 3 — Configuring the CV30 Use this table to understand the settings you see in the Bluetooth menu in Intermec Settings. Bluetooth Settings Setting Description Power Set and view whether the Bluetooth radio is on or off. Allows other Bluetooth devices to be able to discover the CV30 during a device discovery. Allows other Bluetooth devices to connect to your CV30. Determines how the device appears to other devices during discovery. Displays the version of the Intermec Bluetooth Library.
Chapter 3 — Configuring the CV30 If you do not want to allow incoming connections, make sure both parameters are disabled. 4 Save your changes and exit Intermec Settings. To connect to the wireless scanner using the association label 1 Using your wireless scanner, scan the Bluetooth association label on the side of the CV30. 2 The CV30 prompts you to enter the passcode for your scanner. The default passcode for Intermec Bluetooth scanners is 0000. 3 Tap Finish.
Chapter 3 — Configuring the CV30 6 When prompted to add the scanner to your device list, tap Yes. 7 In the Passcode text box, enter the passcode for your scanner. The default passcode for Intermec Bluetooth scanners is 0000. 8 Tap Next. The CV30 connects to the scanner and displays the remote device information. 9 Tap Finish. 10 Refresh Intermec Settings to see the Bluetooth scanner under Data Collection. You can now view and modify any symbology settings.
Chapter 3 — Configuring the CV30 Creating an Application That Lets You Print Wirelessly The CV30 does not ship with an application that lets you print wirelessly. You must create an application that opens the wireless printing COM port on the CV30. For help, see the Bluetooth Resource Kit. The Wireless Printing applet is available from Start > Settings. The applet separates the task of wireless printing setup from other Bluetooth management tasks.
Chapter 3 — Configuring the CV30 To discover the printer with Bluetooth device discovery 1 Select Start > Settings > Control Panel > Wireless Printing. The Wireless Printing wizard appears. 2 Tap Search to initiate printer discovery. All Bluetooth printers discovered within range appear in the devices list. 3 Select the printer you want to connect to and then tap OK. If your preferred printer does not appear, make sure the printer is turned on and discovery is enabled, and then repeat Steps 1 through 3.
Chapter 3 — Configuring the CV30 To manually enter the device address of the printer 1 Select Start > Settings > Control Panel > Wireless Printing. The Wireless Printing wizard appears. 2 Tap Manual. The wizard advances to the next screen where you enter the device address. 3 Type the address of the printer in the Enter Device Address text box and then tap OK. The keyword -unknown- appears in the Device Name field in the Current Wireless Printer box.
Chapter 3 — Configuring the CV30 The name of the printer is not sent to the CV30 when you manually enter the printer address. 4 Tap Print Test Page. The printer prints out the test page. To choose the printer from a list of previously discovered printers 1 Make sure you have already performed a Bluetooth device discovery. 2 Select Start > Settings > Control Panel > Wireless Printing. The Wireless Printing wizard appears. 3 Tap Set Different Printer.
Chapter 3 — Configuring the CV30 Setting Up 802.11 Radio Communications The CV30 has an internal 802.11 b/g radio to transfer data using wireless communications. This section of the manual assumes that you have already set up your wireless communications network including your access points. If you are using a UDP Plus network, you also need to have your Intermec Application Server communicating with a host computer.
Chapter 3 — Configuring the CV30 Configuring the Network Parameters for a UDP Plus Network In a UDP Plus network, the CV30 communicates with a host computer through the Intermec Application Server. The Intermec Application Server translates UDP Plus packets on the wireless network into TCP/IP packets on the wired network and vice versa. The access point acts as a bridge to allow communications between the wired network and the wireless network.
Chapter 3 — Configuring the CV30 Configuring Security on the CV30 The CV30 provides three types of security for your wireless network: • Wi-Fi Protected Access (WPA) • Wi-Fi Protected Access 2 (WPA2) • WEP This section explains how to configure security on your wireless CV30. If you choose not to use security, see “Disabling Security” on page 65. Intermec always recommends that you implement security. You must use either Funk or Microsoft security to implement your security solution.
Chapter 3 — Configuring the CV30 Intermec recommends using security with wireless networks to prevent unauthorized access to your network and to ensure the privacy of transmitted data. Authentication by both the network and the user are required elements for secure networks. Using WPA Security Wi-Fi Protected Access (WPA) is a strongly enhanced, interoperable Wi-Fi security that addresses many of the vulnerabilities of Wired Equivalent Privacy (WEP).
Chapter 3 — Configuring the CV30 WPA2 runs in 802.1x (Enterprise) mode or PSK (Pre-Shared Key) mode: • For WPA2-802.1x mode, WPA2 requires authentication in two phases; the first is an open system authentication and the second uses 802.1x and an Extensible Authentication Protocol (EAP) authentication method. • In PSK mode, WPA2 provides user authentication using a shared key between the authenticator and the CV30.
Chapter 3 — Configuring the CV30 Using LEAP Security Lightweight Extensible Authentication Protocol (LEAP), also known as Cisco-Wireless EAP, provides username/passwordbased authentication between a wireless client and a RADIUS server. In the 802.1x framework, traffic cannot pass through an Ethernet hub or wireless network access point until it successfully authenticates itself. The station must identify itself and prove that it is an authorized user before it is actually allowed to use the LAN.
Chapter 3 — Configuring the CV30 Configuring Funk Security Using Intermec Settings You can define up to four profiles for Funk security. Different profiles let your CV30 communicate in different networks without having to change all of your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse. By default, the active profile is Profile_1. To select a profile for Funk security 1 Select Start > Settings > Control Panel > Intermec Settings.
Chapter 3 — Configuring the CV30 7 Save your settings. Configuring WPA Security With Funk Security Use these procedures to set WPA-802.1x, WPA2-802.1x, WPAPSK, or WPA2-PSK security on your CV30 with Funk security. To configure WPA-802.1x or WPA2-802.1x with Funk security 1 Open Intermec Settings. 2 Make sure you have configured the communications parameters and selected Funk as your security choice. 3 Choose Communications > 802.11 Radio > Funk Security > Profile.
Chapter 3 — Configuring the CV30 a For Prompt for Credentials, choose Enter credentials now. Note: You can use Prompt for credentials to troubleshoot your connection to the network if you have problems. By choosing Enter credentials now, you are storing the user name and password on the device so that you will not need to enter it every time. b Select User name and type your user name. c Select User Password and type a user password. d For Validate Server Certificate, choose Yes.
Chapter 3 — Configuring the CV30 The pre-shared key may be given in hexadecimal by prefixing a string of 64 hex digits with 0x for a total of 66 characters, or by entering a passphrase of 8 to 63 characters. The pre-shared key value must exactly match the key on the authenticator. 7 Save your settings. Configuring 802.1x Security With Funk Security 1 Open Intermec Settings. 2 Make sure you have configured the communications parameters and selected Funk as your security choice.
Chapter 3 — Configuring the CV30 b Select Password prompt, and choose Enter password now. Note: You can use Prompt for password to troubleshoot your connection to the network if you have problems. c Select User Password and type a user password. d For Validate Server Certificate, choose Enabled. If you choose TLS: a Load a user and root certificate on your CV30. For help, see “Loading a Certificate” on page 62. b For Validate Server Certificate, choose Yes. c You must enter a User Name and Subject Name.
Chapter 3 — Configuring the CV30 Configuring Static WEP Security With Funk Security 1 Open Intermec Settings. 2 Make sure you have configured the communications parameters and selected Funk as your security choice. 3 Choose Communications > 802.11 Radio > Funk Security > Profile. 4 For Association, choose Open. 5 For Encryption, choose WEP. 6 For 8021x, choose None. 7 Define a value for the keys you want to use. You can define up to four keys (Key 1 through Key 4).
Chapter 3 — Configuring the CV30 The Profile Wizard appears on the screen. 2 From the Profile list, select the profile you want to configure. 3 Tap Edit Selected Profile. 4 (Optional) Give your profile a meaningful name by selecting the text in the Profile Label text box and typing a meaningful name. 5 From the Network type list, select either Infrastructure or Ad-Hoc. Select Infrastructure if the network uses access points to connect to the corporate network or internet.
Chapter 3 — Configuring the CV30 Configuring WEP Security With Profile Wizard 1 In the Profile Wizard, select the Security page. 2 For 8021x Security, choose None. 3 For Association, choose Open or Shared to match the settings on your access point. 4 For Encryption, choose WEP. 5 From the Data TX Key list, select the key you want to use for transmitting data. 6 Define a value for the keys you want to use. You can define up to four keys (Key 1 through Key 4).
Chapter 3 — Configuring the CV30 4 For Pre-Shared Key field, enter the passphrase as ASCII. The passphrase must be 8 to 63 characters and match the passphrase on the access point. 5 Tap OK. Configuring WPA2-PSK Security With Profile Wizard 1 In the Profile Wizard, select the Security page. 2 For 8021x Security, choose None. 3 For Association, choose WPA2. 4 For Encryption, choose TKIP or AES. 5 For Pre-Shared Key field, enter the passphrase as ASCII.
Chapter 3 — Configuring the CV30 3 For Association, choose Open, WPA, WPA2, or Network EAP. 4 For Encryption, choose TKIP or AES if you selected WPA2 for association, or WEP or CKIP if you selected Network EAP for association. 5 For Username, type a unique username for this protocol. 6 Select Prompt for password to have the user enter this password each time to access the protocol, or select Use following password to use the protocol without entering a password each time you use the CV30.
Chapter 3 — Configuring the CV30 3 For Association, choose Open, WPA, WPA2, or Network EAP. 4 For Encryption, choose TKIP or AES if you selected WPA2 for association, or WEP or CKIP if you selected Network EAP for association. 5 For Subject Name, type a unique subject name for this protocol. 6 For User Name, type a unique user name for this protocol. 7 Tap Get Certificates to obtain or import server certificates. For help with certificates, see “Loading a Certificate” on page 62.
Chapter 3 — Configuring the CV30 Configuring TTLS Security With Profile Wizard TTLS (Technical Translation and Localization Services) protocol provides authentication like EAP-TLS but does not require user certificates. User authentication is done using a password or other credentials that are transported in a securely encrypted “tunnel” established using server certificates. To configure TTLS security 1 In the Profile Wizard, select the Security page. 2 For 8021x Security, choose TTLS.
Chapter 3 — Configuring the CV30 8 (Optional) Tap Get Certificates to obtain or import server certificates. For help with certificates, see “Loading a Certificate” on page 62. 9 Tap Additional Settings to assign an inner TTLS authentication, inner EAP, and set options for server certificate validation and trust. 10 From the Inner TTLS Authentication list, choose PAP, CHAP, MS-CHAP, MS-CHAP-V2, PAP/Token Card, or EAP.
Chapter 3 — Configuring the CV30 2 For 8021x Security, choose LEAP. 3 For Association, choose Open, WPA, WPA2, or Network EAP. 4 For Encryption, choose TKIP or AES if you selected WPA2 for association, or WEP or CKIP if you selected Network EAP for association. 5 For Username, type a unique username for this protocol. 6 In the Password field, type a unique password for this protocol.
Chapter 3 — Configuring the CV30 Configuring EAP-FAST with Profile Wizard The EAP-FAST protocol is a client-server security architecture that encrypts EAP transactions with a TLS tunnel. While similar to PEAP, EAP-FAST differs significantly since tunnel establishment is based on strong secrets unique to users. These secrets are called Protected Access Credentials (PACs), which CiscoSecure ACS generates using a master key known only to CicsoSecure ACS. EAP-FAST does not require certificate management.
Chapter 3 — Configuring the CV30 9 Tap PAC Manager to view the PAC files currently installed on the CV30. Tap ok to return to the Additional Settings screen. 10 If you already have a PAC on the CV30, clear Allow Automatic PAC provisioning to avoid receiving more PACs from the server. 11 If Allow Automatic PAC provisioning is selected, you can check: • Prompt before acquiring a new PAC for notification of any incoming PACs.
Chapter 3 — Configuring the CV30 2 Select Communications > 802.11 Radio > Security Choice. 3 From the Security Choice list, select Microsoft Security and save your settings. An alert box appears telling you that you must save your settings and warm boot the CV30 for the new security choice to take effect. 4 Tap Yes. The CV30 resets and starts with Microsoft Security as the Security Choice. Networks already configured are preferred networks.
Chapter 3 — Configuring the CV30 2 Enter a network name. If the network was detected, the network name is entered and cannot be changed. 3 (Optional) To connect to an ad-hoc connection, select This is a computer-to-computer (ad-hoc) network; wireless access points are not used. 4 Follow these steps to disable authentication: a Set Authentication to Open if WEP keys are not required or to Shared when WEP keys are required for association. b Set Data Encryption to Disabled.
Chapter 3 — Configuring the CV30 b Set Data Encryption to either WEP or TKIP. Follow these steps to enable WPA authentication using a preshared key: a Set Authentication to WPA-PSK. b Set Data Encryption to either WEP or TKIP. c Enter the new Network key. 5 From the EAP type list, select either MD5-Challenge, PEAP or TLS. 6 Tap OK to close the screen.
Chapter 3 — Configuring the CV30 To load certificates if you are using Active Directory 1 Configure the network and radio settings for the CV30 to communicate with your certificate authority or establish an ActiveSync connection with the CA. 2 From Intermec Settings, select Communications > 802.11 Radio > Certificates. 3 Select Enroll Certificates and tap the Run App button. The Enroll Certificates dialog box appears.
Chapter 3 — Configuring the CV30 9 Tap OK to close the Success message box. 10 Configure your CV30 for WEP, WPA, or WPA2 security. To load multiple certificates 1 Create the \Temp\Root and the \Temp\User folders on the CV30. 2 Copy at least one root certificate .cer file into the \Temp\Root folder. 3 Copy at least one user certificate .cer file and key .pvk file into the \Temp\User folder. The filenames must match (for example, cert1.cer and cert1.pvk).
Chapter 3 — Configuring the CV30 Disabling Security If you choose not to use security with your wireless network, you can disable it on the CV30. Intermec recommends that you always set security in your network. To disable security 1 Open Intermec Settings. 2 Choose Communications > 802.11 Radio > Microsoft Security. 3 For Network Authentication, choose Open. 4 For Data Encryption, choose Disabled. 5 Close Intermec Settings.
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4 Developing and Installing Applications Use this chapter to understand the guidelines for developing applications and converting existing Trakker Antares applications for use on the CV30. You will also find information on installing applications and automatically launching them.
Chapter 4 — Developing and Installing Applications Developing Applications for the CV30 The CV30 Fixed Mount Computers run applications programmed in Microsoft Visual Studio 2005. You can also use Microsoft eMbedded Visual C++ 4.0, but some features may not be available. Use this section to understand the hardware and software you need to: • develop a new application for the CV30. • develop a web-based application for the CV30. • convert a Trakker Antares application to a CV30 application.
Chapter 4 — Developing and Installing Applications Developing a Web-Based Application You can develop web-based data collection applications for use on the CV30. For help, see any HTML source book. The CV30 contains Internet Explorer for you to use. Microsoft Internet Explorer is available from the Start menu and provides all of the common elements you expect to find.
Chapter 4 — Developing and Installing Applications Installing Applications on the CV30 There are several ways you can install applications on the CV30: • You can package your application as a cabinet (.cab) file. • If you have a simple application, you may only need to deliver the .exe file. • You can copy a directory structure that contains the application, supporting files, DLLs, images, and data files. Intermec recommends using .cab files to install your applications.
Chapter 4 — Developing and Installing Applications • Wavelink Avalanche The following sections explain how to use each one of these processes to install your application on the CV30. Installing Applications Using SmartSystems Server You can use the SmartSystems server to drag-and-drop Intermec applications onto your CV30s. The CV30 ships with the SmartSystems client, which means it is SmartSystems-enabled. The console is part of SmartSystems Foundation, which you can download from www.intermec.
Chapter 4 — Developing and Installing Applications If necessary, select File > Get Connected to initiate a connection. 3 Click Explore to open the Mobile Device window on the CV30. 4 On your desktop PC, locate the .cab file you want to download to the CV30 and copy it. 5 From the Mobile Device window, navigate to the folder where you want to paste the .cab file. 6 Paste the .cab file into the desired folder. 7 When you are done copying files, reset the CV30.
Chapter 4 — Developing and Installing Applications To install applications using the SD card 1 If you are using an SD card reader, remove the SD card from the CV30 and place it in the reader. For help, see “Increasing Memory Storage” on page 16. 2 Copy your application file to the SD card. If you are using ActiveSync, an FTP server, or Wavelink Avalanche to copy the files to the SD card, place the application in the SD Card folder located in My Windows Mobile-Based Device.
Chapter 4 — Developing and Installing Applications Freeing Up Virtual Memory for Applications You can use the InstallSelect application to reduce the amount of virtual memory used by portions of the SmartSystems Platform Bundle (SSPB). Freeing up virtual memory provides you with more space to laod and run custom applications. In technical terms, virtual memory allows software to run in a memory address space whose size and addressing are not necessarily tied to the physical memory of the CV30.
Chapter 4 — Developing and Installing Applications 5 Clear the check box of any components you do not want installed after a clean boot. By default, components already installed on the CV30 are automatically checked to be installed again after you perform a clean boot. 6 Click Apply to initiate the clean boot and install only the files that are selected. 7 Click Yes to continue with the clean boot. The CV30 performs a clean boot and restarts with all of the checked components installed.
Chapter 4 — Developing and Installing Applications Understanding the InstallSelect Software Components Component Name Description Data Collection & Intermec Settings Data collection and Intermec Settings. Also includes on-unit SDK libraries. If you disable this CAB file, you cannot scan or collect data on the device and you cannot use Intermec Settings. Intermec security supplicant that provides a wireless security solution with several features that are not supported by Microsoft.
Chapter 4 — Developing and Installing Applications Launching An Application Automatically There are two ways to automatically launch your application when you perform a reset on the CV30: • Make sure your CAB file places a shortcut to your application in the \Windows\StartUp folder. • Configure the AutoRun program to launch your application. The CV30 contains a program called AutoRun.exe which automates operations such as launching other processes. You can configure AutoRun.
Chapter 4 — Developing and Installing Applications 78 CV30 Fixed Mount Computer With Windows CE User’s Manual
5 Troubleshooting and Maintaining the CV30 If you encounter any problems while using the CV30, look in this chapter to find a possible solution. You will also find information on routine maintenance.
Chapter 5 — Troubleshooting and Maintaining the CV30 Calling Product Support If you cannot find the answer to your problem in the “Troubleshooting the CV30” section, you can visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support. If you still need help after visiting Knowledge Central, you may need to call Product Support.
Chapter 5 — Troubleshooting and Maintaining the CV30 Troubleshooting the CV30 If you send the CV30 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer. Problems While Operating the CV30 Problem Solution You press Power and nothing happens.
Chapter 5 — Troubleshooting and Maintaining the CV30 Problems While Configuring Security Problem Solution You are setting up multiple access points in a network, with different SSIDs, and the connection fails. You receive a message saying “The server certificate has expired or your system date is incorrect” after you clean boot the CV30. You are using static WEP keys and you have a strong connection to the access point, but you cannot communicate with it. The CV30 indicates that it is not authenticated.
Chapter 5 — Troubleshooting and Maintaining the CV30 Problems With Wireless Connectivity Problem Solution The host may have deactivated or lost your current terminal emulation session. In a TCP/IP direct connect network, you need to turn off the “Keep Alive” message (if possible) from the host so that the TCP session is maintained while a CV30 is suspended. In a UDP Plus network, there may be a problem with the connection between the Intermec Application Server and the host computer.
Chapter 5 — Troubleshooting and Maintaining the CV30 Problems While Scanning Bar Codes Problem Solution You cannot see a red beam There are two possible problems: of light from the connected • You may be too far away from the bar code label. Try moving scanner when you press the closer to the bar code label and scan it again. Scan button and aim the • You may be scanning the bar code label “straight on.” Change scanner at a bar code label. the scanning angle and try again.
Chapter 5 — Troubleshooting and Maintaining the CV30 Problems While Scanning Bar Codes (continued) Problem Solution The scanner will not read the bar code label. Try these possible solutions in order: • Make sure you aim the scanner beam so it crosses the entire bar code label in one pass. • The angle you are scanning the bar code label may not be working well, or you may be scanning the label “straight on.” Try scanning the bar code label again, but vary the scanning angle.
Chapter 5 — Troubleshooting and Maintaining the CV30 Upgrading the CV30 When you upgrade the CV30, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files. The SSPB files are stored on the DiskOnChip, and deliver Intermec Value Add (IVA) functionality such as data collection, configuration, and wireless security. As new features are added to these components, you can upgrade your SSPB files without needing to upgrade the operating system.
Chapter 5 — Troubleshooting and Maintaining the CV30 Upgrading the CV30 Using an SD Card To upgrade the operating system or SSPB, you need: • an SD card. • an SD card reader (optional). Note: If you are using an SD card reader to copy files to your SD card, see “Increasing Memory Storage” on page 16 for information on how to remove and insert the SD card. You will need to set the network communications parameters on the CV30 to reestablish communications with the other devices in the wireless network.
Chapter 5 — Troubleshooting and Maintaining the CV30 To upgrade the SSPB files 1 Back up all of your applications and data. 2 Download the latest SSPB (.exe) file from the Intermec web site to your desktop PC. 3 Double-click the .exe file on your desktop PC. An installation wizard starts and walks you through the process of extracting the upgrade files. The installation wizard extracts the upgrade files to: C:\Program Files\Intermec\SmartSystem\ss_lib\Software\ Copy all files in this directory to
Chapter 5 — Troubleshooting and Maintaining the CV30 To upgrade a CV30 using SmartSystems Server 1 Install SmartSystems Foundation on your desktop PC and open the server. 2 Make sure the server and the CV30s are on the same subnet. 3 Make sure your CV30s have power management disabled. 4 Download the device upgrade .exe file to your desktop PC. 5 Double-click the .exe file on your desktop PC.
Chapter 5 — Troubleshooting and Maintaining the CV30 To preserve application programs through a clean boot, you must store them in the Flash File Store. To clean boot the CV30 1 Press the Power button to turn off the CV30 and hold. 2 Using a small pointed device (such as the end of the stylus) or your finger, press the Reset switch on the top of the CV30. Do not use force or a sharp object when pressing the reset switch. You may damage the reset switch. Reset 802 .
Chapter 5 — Troubleshooting and Maintaining the CV30 Cleaning the Screen To keep the CV30 in good working order, you may need to clean the screen whenever necessary depending on the environment in which you use the computer. To clean the CV30, use a solution of ammonia and water. To clean the screen 1 Disconnect the CV30 from the power supply. 2 Dip a clean towel or rag in the ammonia solution and wring out the excess. Wipe off the screen. Do not allow any abrasive material to touch these surfaces.
Chapter 5 — Troubleshooting and Maintaining the CV30 92 CV30 Fixed Mount Computer With Windows CE User’s Manual
A Specifications CV30 Fixed Mount Computer With Windows CE User’s Manual 93
Appendix A — Specifications Physical and Environmental Specifications Use this section to locate technical information about the CV30 and its available options and accessories. Physical Dimensions Height: Width: Depth: Weight: 17.65 cm (6.95 in) 18.92 cm (7.45 in) 5.46 cm (2.15 in) 1.47 kg (3.
Chapter A — Specifications CV30 Cable Protector (P/N VE011-2013) Use the cable protector to keep your cables from getting disconnected from the CV30. CV30 Compact Keyboard (P/N VE011-2002) Use the compact keyboard to save space or to have a keyboard that you can attach directly to the CV30. CV30 Compact Keyboard Mounting Kit (P/N VE011-2003) Use this mounting kit to attach the compact keyboard to the CV30.
Appendix A — Specifications DC/DC Heated (15-96 VDC) Power Supply (P/N 203-832-001) Use this power supply with 15-96 V powered trucks.
I Index CV30 Fixed Mount Computer With Windows CE User’s Manual 97
Index Numerics 1470 scanner, connecting, 16 2455/CV30 adapter plate accessory, described, 94 802.11 b/g radio, setting up communications, 38 802.
Index scanner wizard, 32 settings described, 31 turning radio on, 30 wireless printing applet defined, 32 boot process clean booting, 89 cold booting, 10 troubleshooting, 89 warm booting, 10 Brightness button adjusting, 5 illustrated, 3, 4 C CAB files, using to install applications, 70 cable developer, 95 dual USB, 95 protector accessory, described, 95 scanner accessories, described, 96 single USB, 95 calibrating the touch screen, 7 calling Product Support, 80 card, SD using to increase memory, 16 using to
Index connector descriptions, 4 illustration, 4 converting writing to text, 23 current wireless printer, selecting, 34 customizing the CV30, 24 CV30 accessories, 94 buttons, understanding, 3 clean booting, 89 connector descriptions, 4 customizing, 24 described, 2 features, 2 locked up, troubleshooting, 81 not connected to network, troubleshooting, 83 resetting, 9 E EAP, defined, 41 EAP-FAST security, configuring, 58 electrical rating, 94 enabling Bluetooth radio, 30 Enroll Certificates, 63 entering informa
Index host computer not receiving data, troubleshooting, 83 humidity specifications, 94 I IBT setting for Bluetooth, 31 iConnect using to check status of wireless connection, 39 using to configure network settings, 39 IDL contains the resource kits, 68 described, 68 Import Certificates, 63 Import Root Certificates, 64 Import User Certificates, 64 infrastructure network, defined, 40 input panel icon, 22 showing or hiding, 22 using to select onscreen keyboard, 22 installing applications overview, 70 using Ava
Index N navigating Intermec Settings, 29 touch screen, 7 network protocols, supported, 38 O Object Store description, 70 storing applications, 70 onscreen keyboard opening, 22 tips for using, 22 opening Intermec Settings, 28 operating parameters, configuring, 28 operating power specifications, 94 operating system finding version information, 80 how to upgrade, 86 upgrading overview, 86 upgrading with SD card, 87 upgrading with SmartSystems Server, 88 P parameters, configuring operating, 28 passphrase settin
Index R radio setting for Bluetooth, 31 turning Bluetooth on, 30 Random Access Memory (RAM), storing information, 24 Read Only Memory (ROM), factory installed programs, 24 Ready-to-Work indicator description, 11 illustrated, 11 understanding the states, 12 resetting the CV30 using the Power button, 10 using the Reset button, 10 resource kits, part of IDL, 68 S safety information, vii scanner cable accessories, 96 connecting, 14 connecting with Bluetooth association label, 32 supported models and cables, 14
Index SmartSystems Server, using to upgrade the operating system, 88 specifications environmental, 94 humidity, 94 physical, 94 power, 94 screen, 94 temperature, 94 SR60, using with the CV30, 15 SSID (Service Set Identifier), defined, 40 starting Intermec Settings, 28 status lights illustrated, 11 understanding, 11 status of wireless connection, checking, 39 storage, increasing memory, 16 stylus tethered accessory, 95 using with touch screen, 7 Suspend mode, defined, 5 system date is incorrect message, trou
Index V vehicle mounting kit accessory, described, 95 version of operating system, finding, 80 virtual memory, freeing up, 74 Volume down button described, 6 illustrated, 3 Volume up button described, 6 illustrated, 3 volume, adjusting, 6 W wall mounting kit accessory, described, 95 warm booting with the Power button, 10 warranty information, vii Wavelink Avalanche, using to install applications, 73 web-based application, developing, 69 weight dimension, 94 WEP security configuring using Profile Wizard, 51
Index 106 CV30 Fixed Mount Computer With Windows CE User’s Manual
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