User's Manual

Chapter 4 — Troubleshooting and Maintaining the CK30

58 CK30 Handheld Computer User’s Manual

Problems While Configuring the Terminal (continued)

Problem Solution

• The terminal may be waiting for another command

to complete the configuration change. If you

started by scanning the Enter Accumulate

command, you must finish the command by

scanning the Exit Accumulate command. For help,

see Chapter 6, “Configuration Command

Reference,” in the CK30 Handheld Computer

Configuration Manual.

Scan the Enable Override to temporarily enable all of

the reader commands. When you are finished,

remember to disable the override so that your data is

not interpreted as a command.

Enable Override

*$+DC3*

You scan or enter an option for the

Scanner Selection configuration

command and you hear three low beeps.

You may have scanned or entered a Scanner Selection

command that does not apply to the type of scanner

that you have installed. Try scanning or entering the

Scanner Selection command again and select an option

for the type of module you have installed.

You scan a configuration command, such

as Keypad Caps Lock, and you hear three

low beeps.

If you are working in the CK30 System Main Menu,

you cannot scan configuration commands. Use the

Configuration Utility to change the CK30

configuration, or exit the system menu to scan

configuration commands.

Problems While Configuring 802.1x Security

If you have trouble configuring the terminal for 802.1x security,

check these problems and possible solutions. For more error

numbers and messages, see “802.1x Security Error Numbers and

Messages” in Chapter 4 of the CK30 Handheld Computer

Configuration Manual.

This section references error numbers that are displayed on the

Error Logger screen in the Diagnostics menu. To view the Error

Logger screen, from the System Main Menu, choose

Diagnostics > Software Diagnostics > Error Logger.