User's Manual Part 2

Table Of Contents
Chapter 4 — Configuring the Printer
54 6822 Series 80-Column Printer User’s Manual
Error Messages
There are three instances when the 6822 may not connect to your PC. In
the example error messages, an “x” indicates the assigned COM port
number.
Timeout Error
The timeout error may occur due to either of these situations:
The printer was not reset in the time allowed.
The COM port exists on the desktop computer but nothing is
connected to the port.
Error Message
Unable to open COM port x to printer. Printer not
reset within the time allowed or printer not connected
to COM port x.
Port Not Found Error
The COM port does not exist. The particular COM port is identified in
the error message.
Error Message
Unable to open COM port x to printer. COM port x
cannot be found.
Access Denied Error
The COM port exists but a connection with the 6822 is not established.
The particular COM port is identified in the error message.
Error Message
Unable to open COM port x to printer. Access to COM
port x is denied. Close applications using COM port x
or try another port.
Connecting to the Bluetooth Adapter
If your 6822 has a Bluetooth adapter, be sure to connect this adapter after
you finish reconfiguring the 6822 fonts and exit the Printer
Configuration Utility (gray cable beneath the printer mechanism).
To enable Microsoft ActiveSync serial port based connections
1 Start ActiveSync and select File > Connection Settings.