User's Manual
Table Of Contents
- Before You Begin
- Using the CK32 I-Safe Handheld Computer
- Understanding Windows Mobile
- Configuring the CK32 I-Safe
- Configuring the Operating Parameters
- Setting Up Ethernet Communications
- Setting Up Bluetooth Communications
- Setting Up 802.11 Radio Communications
- Configuring Security on the CK32 I-Safe
- Developing and Installing Applications
- Troubleshooting and Maintenance
- Specifications
- Physical and Environmental Specifications
- Accessories
- AN1 Communications Adapter (P/N 871-223-xxx)
- AC11 Quad Battery Charger (P/N 852-914-xxx)
- Handle (P/N 714-625-xxx)
- Hand Strap (P/N 825-183-xxx)
- Carrying Strap Kit (P/N 825-186-xxx)
- AB6 Battery Pack (P/N 318-021-xxx)
- Tethered Stylus (P/N 203-828-xxx)
- Battery Eliminator (P/N 714-619-xxx)
- Power Supply (P/N 851-061-xxx)
- Screen Protector (P/N 346-065-004)
- Index
Chapter 5— Troubleshooting and Maintenance
CK32 I-Safe Handheld Computer User’s Manual 103
3 Double-click the SmartSystems icon on your taskbar to start
the SmartSystems Console.
4 Click the Discover icon on the SmartSystems Console. Your
CK32 I-Safe should appear in the Keypad Computers area of
the screen.
5 Click and drag the SSPB bundle from the Software Vault and
drag to the C32 I-Safe icon. Release the SSPB bundle on the
device icon.
6 Click the Yes button when the SmartSystem message appears.
The SmartSystems Server will start transferring files to the
CK32 I-Safe. A white screen with text on it will appear on the
CK32 I-Safe icon as the files are being downloaded.
When the file download is complete, the CK32 I-Safe performs a
warm boot and starts to install the upgrade files. When the Today
screen appears, SSPB file installation begins. After all files are
installed, you will need to reconnect the CK32 I-Safe to your
network.
Contacting Product Support
If you cannot find the answer to your problem in the
“Troubleshooting the CK32 I-Safe” section, you can visit the
Intermec technical knowledge base (Knowledgebase Central) at
intermec.custhelp.com to review technical information or to
request technical support.
To talk to an Intermec Product Support representative, call
1-800-755-5505.
Before you call Intermec Product Support, make sure you have
the following information ready:
• Operating system version
• Configuration number
• If you are using security, know the type (Funk or Microsoft)
and the full set of parameters
Make sure that the CK32 I-Safe does not suspend during the
download or errors could occur.