User's Manual

Chapter 8 — Troubleshooting and Maintaining the Computer
70 Series Mobile Computer User’s Manual 113
Clean Booting the Computer
If the computer seems to be locked up, try cold booting it. If this
process does not work, use a clean boot to get the computer up and
running for further troubleshooting. You can clean boot using the
mobile computer, or you can clean boot using the SmartSystems
Console:
• To clean boot the computer using the mobile computer:
1 Remove the battery pack from the back of the computer.
2 With a stylus, press the Reset button in the battery cavity.
3 Insert the battery back into the computer, and immediately
press and hold the Power button and Volume Down button
(the lower button on the right side).
4 Continue to hold the Power button and the Volume Down
button down until you are prompted to release them.
5 Press the Volume Up button on the right side to start the cold
boot.
6 Wait for the computer to load files from its ROM.
• To clean boot the computer using the SmartSystems Console, right
click on the 70 Series computer and select Intermec Power Tools
> Clean Boot Device.
A clean boot erases the memory in the mobile computer,
including all applications and data files found in the ObjectStore,
and loads only the default files and programs required by the
computer operating system.
During a clean boot, the computer first looks for the Image
Update files on an installed microSD card. If no card is found, the
computer loads the files in the Flash File Store. Files found on a
microSD card during a clean boot are copied into the Flash File
Store and overwrite the existing files.