User's Manual Part 2

Chapter 8 — Troubleshooting and Maintaining the Computer
70 Series Mobile Computer User Manual 111
Troubleshooting Operating the Computer
Use this section to troubleshoot problems that may prevent you from
being able to operate the computer.
Problems Operating the Computer
Problem Solution
You press the Power button and
nothing happens.
Try the following solutions:
• Replace or charge the battery. The battery may be completely
drained.
• Remove the battery and press the Reset button to perform a
cold boot. For help, see “Cold Booting the Computer” on
page 113
.
The computer appears to be
locked up and you cannot enter
data.
• Press the Power button and select Suspend from the Power
Options menu. Press the Power button to turn the screen
back on.
• Press the Power button and select Reboot from the Power
Options menu.
• Remove the battery and press the Reset button to perform a
cold boot. For help, see “Cold Booting the Computer” on
page 113
.
•
Try reloading the firmware. For help, see “Updating the
System Software” on page 98.
• If the computer does not boot or reset, contact your
Intermec representative for help.
You tap the screen and nothing
happens.
Align your screen. For help, see “Aligning the Screen” on page
43.
You cannot type a character on
the keypad or you can only type
uppercase or lowercase letters.
You may have locked a modifier key on the keypad. Press the
necessary key sequence to unlock the key. For help, see “About
the Keypad” on page 16.
DRAFT