User's Manual

Chapter 4 — Troubleshooting and Maintaining the CN50
CN50 Mobile Computer User’s Manual 55
You are setting up
multiple access
points in a network,
with different SSIDs,
and the connection
fails.
When you change the SSID, the WEP key values are
not saved. Configure the WEP key values and save
your changes.
The CN50
indicates it is not
authenticated.
Make sure that:
• the User Name and Password parameters on the
CN50 match the user name and password on the
authentication server. You may need to configure
the password on both the CN50 and the
authentication server.
• on your authentication server, the user and group
are allowed and the group policy is allowed to log
into the server. For help, see the documentation
that shipped with your authentication server
software.
• the IP address and secret key for the access point
match the IP address and secret key on the
authentication server. You may need to configure
the IP address and secret key on both your access
point and authentication server.
• the authentication server software is running on
the server PC.
You clean boot
the CN50 and this
message appears,
“The server
certificate has
expired or your
system date is
incorrect.”
When you clean boot the CN50, the date and time are
not saved. Configure the date and time and save your
changes.
Problems While Configuring 802.1x Security (continued)
Problem Possible Solution