User Manual User guide
Table Of Contents
- Chapter 1 TVN 20 System Basics
- Chapter 2 TVN Advanced Topics
- HDD Configuration & Management
- Account Management (Users)
- Advanced Camera Settings
- Exception Parameters – System Health Monitoring
- Video Loss
- Remote Record & Video Download
- Additional Network Settings
- Remote Update
- Serial Port Settings – RS-232 & RS-485
- Log Files
- Appendix A Troubleshooting
- Appendix B TVN 20 Specifications
- Appendix C TVN 20 IP Camera Capacities
- Appendix D TVN 20 Supported IP Cameras
- Appendix E TVN 20 USB Archive Options
- Appendix F TruVision Device Finder
- Appendix GGlossary of Terms
- Appendix HWarranty and Support

TruVision NVR 20 User Manual 119
Failure Possible reason and actions to take
I am not getting motion
event triggers from my Axis
IP cameras?
There are several required setup elements that must be
configured IN the AXIS IP Camera Browser if the TVN 20
is going to be able to record on motion:
1. Make sure Motion Detection Zones are setup in the
AXIS IP Camera
2. Under EVENT SERVERS, make sure the IP Address
is set to the IP Address of the TVN 20 hosting the
Axis IP Camera.
3. Under EVENT SERVERS, make sure that Port
address is set to 30960.
4. Additionally, in the AXIS IP Camera browser under
Event Config > Event Types that the following
settings are configured:
a. The checkbox associated with send TCP
notification is CHECKED
b. Additionally on the same page that in the
field Message that #t is entered.