Reference Manual
DISTRIBUTION: INTERNAL + INTERLINK-U CUSTOMERS
Interlink-U ID Reference Manual
© Interlink-U Ltd, 2020 Page 24 of 44
To cancel or adjust the remaining time, you must once
again visit the Timer screen (as detailed above).
Once here, you should hold down the “confirm” button
for 2 seconds, which will cancel the active timer.
When there is a minute left on your timer the device will
enter a Timer-Expiry phase during which it notifies you
(as highlighted, and by vibrating 4 times) of imminent
timer expiry.
When the Timer expires (or is ended/cancelled) the
device will confirm this via the screen, and the Timer
icon shall disappear.
If your device recognises Incapacitation while the Timer
is active, it will raise an Alert (including a two-way call)
into our ARC, where an operator will attempt to
establish the degree of assistance you require.
Figure 15: Incapacitation Timer activation
Incapacitation detection is always disabled when the unit is on charge or switched off.
*Check with your Employer or your Interlink-U Account Manager as to whether you have this function
enabled.
Closing your Red Alert or Incapacitation Alert
Once you feel that your situation no longer needs monitoring, you can close an alert down.
If your Red Alert activation was raised by the Rip Alarm, you must first re-insert the Pin.
The Red Alert & Incapacitation Alert call(s) can only be closed by you. If you wish to do so, press, and hold
the Red Alert button for 1.5 seconds, you will feel 2 long vibrations, which indicate that the Alert is now
closed.
Monitoring Timer
For device users who are entering (or are in) a situation where they perceive there to be a risk or danger
but are not under immediate threat. A device user can initiate a Timer which when expired, the Operator
then attempts to contact the user, failing that escalates to their emergency contacts. The ARC Operator
would then ensure that either the device user is safe or is able to receive any emergency assistance needed
dependent on their situation.