Reference Manual

DISTRIBUTION: INTERNAL + INTERLINK-U CUSTOMERS
Interlink-U ID Reference Manual
© Interlink-U Ltd, 2020 Page 21 of 44
Red Alert
On the Interlink-U ID, a Red Alert is an alarm call through to a Interlink-U Alarm Receiving Centre, available
to a device user on a 24/7 basis.
A ‘Red Alert’ can be raised several ways:
Via the ‘Red Alert’ button:
By pressing and holding the ‘Red Alert’ on the rear of the
device. This can be done discreetly and without breaking
eye-contact.
Once an Alert is live, you will feel three short vibrations.
You will then feel a ‘heartbeat’ vibration every ten
seconds, to reassure you that an ARC/Monitoring Center
Operator is listening on your behalf.
This applies regardless of how a ‘Red Alert’ has been
activated.
When in an area of no cellular coverage you will feel a
single long vibration, rather than three short vibrations.
This long vibration indicates that your ‘Red Alert’ call has
not successfully connected. This applies regardless of how
a ‘Red Alert’ has been activated.
Figure 12: Red Alert via button press
Via the touch-screen interface: