INT1400 Cordless Telephone User Guide
Notice This Inter-Tel® INT1400 User Guide is released by Inter-Tel, Inc. as a guide for endusers. It provides information necessary to use the INT1400 endpoint. The contents of this user guide, which reflect current Inter-Tel standards, are subject to revision or change without notice. Some features or applications mentioned may require a future release and are not available in the initial release. Future product features and applications are subject to availability and cost.
Table of Contents CONTENTS PAGE IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . V WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VII SAVE THESE INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IX 1 2 3 3 Dialpad and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic Message Display Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTENTS PAGE Receiving and Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placing Calls on Hold or Park. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Muting the Microphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placing Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forwarding Calls . . . . . . . . . . . .
Important Safety Instructions NOTE: For use with CSA Certified (NRTL/C) Inter-Tel® EncoreCX® system only. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons, including the following: • Read and understand all instructions. • Follow all warnings and instructions marked on the product. • Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
• • vi Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: — When the power supply cord is damaged or frayed. — If liquid has been spilled into the product. — If the product has been exposed to rain or water. — If the product does not operate normally when following the operating instructions. Adjust only those controls that are covered by the operating instructions.
Warnings CAUTION Changes or modifications to this product not expressly approved by Inter-Tel, or operation of this product in any way other than as detailed by this user guide, could void your authority to operate this product. Unplug all electrical appliances when you know an electrical storm is approaching. Lightning can pass through your household wiring and damage any device connected to it. This phone is no exception. NOTE: Do not attempt to unplug any appliance during an electrical storm.
Radio Interference Radio interference may occasionally cause buzzing and humming in your cordless handset or clicking noises in the base unit. This interference is caused by external sources, such as a TV, refrigerator, vacuum cleaner, fluorescent lighting, computer equipment, or electrical storm. Your unit is NOT DEFECTIVE. If these noises continue and are too distracting, please check your office to see what appliances may be causing the problem.
Save These Instructions Finally, it should be noted that some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
x INT1400 Cordless Telephone User Guide
Finding Your Way SECTION CONTENTS PAGE INT1400 Cordless Telephone User Guide FINDING YOUR WAY Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Dialpad and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WELCOME Congratulations on your purchase of the Inter-Tel® INT1400 cordless telephone. The INT1400 is designed to work on an Inter-Tel EncoreCX® system to provide you with access to multiple lines, Caller ID, and other phone system features. To help familiarize you with the features of the INT1400, read this user guide thoroughly.
ABOUT THIS GUIDE This guide contains instructions for using the INT1400 cordless telephone on the Inter-Tel telephone system. To help you find information more quickly, this guide is divided into two separate sections, as indicated by the tabs. These sections include the following: Finding Your Way: This section provides installation instructions and illustrations for your phone. It includes figures and general information designed to help you find what you need.
The following pages describe the basic functions of the dialpad buttons and message display indicators.
Basic Message Display Functions ICON FUNCTION ACTION The connection has been made between the handset and the base unit. Press The handset ringer switch is turned off. Press and hold ON/OFF MUTE on the side of handset to turn the ringer on. The handset battery pack is low and needs to be charged. See page 15 for information on charging the battery. TALK to answer or make a call. Basic Button Functions BUTTON TALK IF YOU.. Press YOU CAN.. Answer a call, place an intercom call, or hang up.
NOTE: Because the telephone system allows customized feature keys, your phone may have been reprogrammed so that the feature buttons do not match those described in this guide. Display Your INT1400 has two lines of display with 16 characters per line. When your phone is idle, this display shows your extension number, your username, the time of day, and the date. At other times, it may display reminder messages, Do-Not-Disturb.
INT1400 INSTALLATION This section describes how to install the INT1400. Follow the instruction below. Selecting the Location Connecting the Telephone Cord Plug the telephone line cord from the base unit into a telephone system port. TO TELEPHONE SYSTEM BASE UNIT INT1400 Cordless Telephone User Guide 7 FINDING YOUR WAY Select a location for the INT1400 that is away from excessive heat or humidity.
Connecting Power to the Base and Charger Units Connect the smaller AC adapter with the yellow ring on the connector to the yellow jack on the back of the charger unit, as shown below. NOTE: A blinking LED on the charger indicates the handset is not seated properly, the battery is not hooked up, or the phone is not in service. CHARGER UNIT Connect the other AC adapter to the back of the base unit, as shown below.
Wall Mounting You can mount your INT1400 either on a standard wall plate or directly on a wall. Follow the instructions below. Standard Wall Plate Mounting Your INT1400 is designed to be mounted on a standard wall plate. FINDING YOUR WAY To attach the wall mount stand to the base unit: 1. Slide the wall mount stand into the notches at the top of the base unit, rotate the wall mount stand down and snap it into place, as shown on the right. 2.
Direct Wall Mounting If you do not have a standard wall plate, you can mount your phone directly on a wall. Before mounting your phone, consider the following: • Select a location away from electrical cables, pipes, or other items behind the mounting location that could cause a hazard when inserting screws into the wall. • Ensure the wall material is capable of supporting the weight of the base unit.
Charging Unit Wall Mounting The charging unit is also designed to be wall mounted. Before mounting the charging unit, consider the following: Select a location away from electrical cables, pipes, or other items behind the mounting location that could cause a hazard when inserting screws into the wall. • Ensure the wall material is capable of supporting the weight of the charging unit. • Use #10 screws with anchoring devices suitable for the wall material where the charging unit will be placed.
3. Slide the wall mount stand into the notches on the bottom of the charging unit, as shown on the right. NOTCHES 4. Place the charging unit on the posts of the wall screws and push down until it is firmly seated, as shown on the right. 5. Plug the AC adapter into a standard 120V AC wall outlet. Attaching the Belt Clip to the Handset You can use the belt clip to attach the handset to your belt or pocket for convenient portability. To attach the belt clip to the handset: 1.
3. Press firmly until the belt clip snaps into place. FINDING YOUR WAY To remove the belt clip from the handset: Press the retaining clip in toward the belt clip blade and slide the clip up at the same time. Once the belt clip is removed, reinstall the cover tab.
Installing the Handset Battery Pack To install the battery pack: 1. Remove the battery cover by pressing the latch and sliding the cover down and off of the handset. BATTERY COVER 2. Connect the battery pack connec- tor, observing correct polarity to the jack inside the battery compartment, as shown on the right. NOTE: Do not exert any force on this connection. It could cause damage to the battery or handset.
Charging the Handset Battery Pack To charge the battery pack: 1. Place the handset into the charger unit. 2. Verify the CHARGE indicator lights. If the CHARGE indicator does not light, check to see that the AC adapter is plugged in and that the handset is making good contact with the charger unit contacts. charge the rechargeable Ni-MH battery pack for five hours without interruption.
Cleaning Charging Unit Contacts To maintain a good charge, it is important to clean all CHARGING CONTACTS charging contacts on the handset and charging unit about once a month. Use a pencil eraser or other contact cleaner to clean the battery charging contacts. Do not use any liquids or solvents. Base Units and Handsets The handsets are programmed to work with a specific base unit. You cannot use a new handset or base unit without having it reprogrammed by Inter-Tel.
Selecting a Ring Tone The ability to change your ring tone is helpful in close-quartered environments. If your ring tone is unique, you can quickly identify when a call is ringing on your endpoint. To select the type of ring tone for your endpoint: On standby mode, press RING/VOL on the side of the handset until you hear the desired ring type. There are three ring tones and vibrate ringer available. the endpoint rings when a call comes in and the call is answered when you lift the handset off of the base.
ABOUT VOICE MAIL Voice mail services are available only on those systems equipped with the optional voice mail module. With the voice mail application, you and other callers can send and receive recorded messages from any station or touchtone telephone. To use this and other features, each user (you included) is assigned a “voice mailbox,” which usually corresponds to a valid extension number. You can, however, have an “unassociated” mailbox that does not correspond to an extension.
Using Your Phone SECTION CONTENTS PAGE Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Starting the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 How to use your EncoreCX Cordless Phone. . . . . . . . . . . . . . . 21 Receiving and Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Placing Calls on Hold or Park. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transferring Calls . . . . .
INTRODUCTION Now that you know what your INT1400 can do, it’s time to start using it. In this section, you’ll learn how to make and receive calls, transfer calls, retrieve voice mail messages, and much more. STARTING THE PHONE NOTE: Before using your INT1400, make sure to raise the antenna of the base unit to the vertical position, as show on the right. When you pick up the handset and press TALK , the ACQUIRING LINK message appears, as shown on the right.
HOW TO USE YOUR ENCORECX CORDLESS PHONE Receiving and Making Calls To receive an internal call that is ringing: Display shows EXTENSION XX MM:SS; Press TALK or the Line button. NOTE: If the phone system has been programmed to show names for extensions, the display will show the name instead of EXTENSION XX. To receive an external call that is ringing: Display shows LINE X MM:SS; Press TALK or the Line button NOTE: If Caller ID is available, the display will show the phone number instead of LINE X.
2. Dial feature code 712. (Display shows ENTER PARK ZONE.) 3. Dial a park zone 1-5. Three beep tones are heard and now the call can be retrieved from any extension on the system by dialing feature code 712. NOTE: When a call is parked in any zone, there is no indication in the display. 4. To retrieve the parked call, press TALK. 5. Dial feature code 712. (Display shows the phone number or extension number and duration of the call in minutes and seconds.
Placing Conference Calls To place an internal call in a conference: 1. Press XFER. (Display shows DIAL, OR SELECT EXTN.) 2. Dial the internal extension. A ring tone is heard when the call is answered and the call counter starts. (Display shows extension number and the duration of the call in minutes and seconds.) 3. Press TALK and “3” within two seconds to establish a conference. Now you are connected with both parties. To place a call with an external number in a conference: 1. Press XFER.
To forward calls when your extension is busy: 1. Press TALK. (Display shows DIAL, OR SELECT OPTION.) 2. Dial feature code 733. (Display shows ENTER DESTINATION NUMBER.) 3. If forwarding to an internal extension number, enter the destination internal extension number. If forwarding to an external number, press “9,” then enter the destination external number. If forwarding to voice mail, dial feature code 710. Display shows FORWARDING SET. You will hear three beeps before the phone returns to an idle state.
Forwarding Group Calls To forward all calls from a group: 1. Press TALK. (Display shows DIAL, OR SELECT OPTION.) 2. Dial feature code 792. (Display shows SELECT GROUP.) 3. Dial group number (180-199). Display shows ENTER DESTINATION NUM- BER. 4. If transferring to an internal extension number, enter the internal extension destination number. If transferring to an external number, press “9,” then enter the external destination number. Display shows GROUP FORWARD SET.
To forward calls when a group does not answer (after four rings): 1. Press TALK. (Display shows DIAL, OR SELECT OPTION.) 2. Dial feature code 794. (Display shows SELECT GROUP.) 3. Dial group number 180-199. (Display shows ENTER DESTINATION NUM- BER.) 4. If transferring to an internal extension number, enter the internal extension des- tination number. If transferring to an external number, press “9,” then enter the external destination number. Display shows GROUP FORWARD SET.
5. Select option “1” to play your messages. 6. Follow the voice prompts to play your messages. 7. Press TALK to disconnect the call. To set internal message for incoming internal extensions: 1. Press TALK. (Display shows DIAL, OR SELECT OPTION.) 2. Dial feature code 729. (Display shows SELECT OPTION.) 3. Dial 1-8: – Return At – Call Back At – Call Me At – In A Meeting – At Lunch – Gone Home – On Vacation – Call The text from the selected option is displayed. 4.
Personal Speed-Dialing To program your personal Speed-Dial list: 1. Press TALK. (Display shows DIAL, OR SELECT OPTION.) 2. Dial feature code 75. (Displays shows ENTER SPD INDEX 01-30.) 3. Dial an index number between 1 and 30 to designate as your speed dial number. (Display shows ENTER NUMBER.) 4. Enter the phone number. (Display shows the phone number entered.) 5. Press TALK to save your entry. The phone returns to an idle display. To dial a number from your personal Speed-Dial list: 1. Press TALK.
Setting Up Follow Me To set “follow me” from the INT1400 on another extension in the phone system: 1. Press TALK. (Display shows DIAL, OR SELECT OPTION.) 2. Dial feature code 735. (Display shows ENTER SOURCE EXTENSION.) 3. Dial the extension of the phone you want to receive calls for. (Display shows the number you dialed.) 4. Dial the three digit password. (Display shows FORWARD SET.) You will hear three beeps before the phone returns to an idle state.
Using Door Open To press the code to open the door lock: 1. From an existing internal extension. (Door phone), press TALK. (Display shows DIAL, OR SELECT EXTN.) 2. Dial feature code 731 to unlock the door. (Display shows EXTENSION XX MM:SS.) Logging In/Out of Individual Hunt Groups To log in to an individual hunt group: 1. Press TALK. (Display shows DIAL, OR SELECT OPTION.) 2. Dial feature code 723. (Display shows XX.) 3. Dial the hunt group number of which you are a member (180-199).
Part No. 935.
