User guide

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Inter-Tel
®
Model 8690 Endpoint User Guide
BASIC
FEATURES
FEATURES USED WHILE ON A CALL
The following features are primarily used for active or incoming calls.
Placing Calls On Hold
When you place a call on hold, the held party hears music-on-hold or silence, depend-
ing on system configuration. While the call is on hold, the system periodically rings
your endpoint as a reminder.
To place a call on hold:
1. Do one of the following:
• From the Active Calls view, tap .
• From the endpoint interface, tap .
2. Hang up or place another call.
To return to a held call:
1. Lift the handset or tap (handsfree).
2. Tap , , or the flashing button.
If more than one call is on hold, switch between held calls (call hop) by tapping
the flashing button assigned to the call.
Using Call Park
Use Call Park to place calls on hold to a designated “orbit” location. After the call is
parked to the orbit location, it can be picked up (answered) by any subscriber.
To use Call Park:
1. During the call, tap PARK or .
2. Enter a 1- to 10-digit orbit number (for example, ), and then tap . A
confirmation notice appears.
3. Dial the extension number for which the parked call is intended and announce
the parked call and the orbit number.
4. Hang up. You are disconnected from both parties.
If the parked call is not picked up, it is redirected to the subscriber who parked the
call after the Park Recall Timer expires (about two minutes).
To pick up a parked call:
1. Tap PKUP or .
2. Enter the orbit number, and then tap .
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CALL PARKED
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