User Manual

IntelliTrack ISRP v7.1

• Remove the IntelliTrack License Service from your system. First, close

your ISRP v7.x software applications both on the workstation and on

the handheld.

• If you are re-installing it, use the Windows control panel to reach Add/

Remove Programs and remove the IntelliTrack ISRP, the IntelliTrack

License Client, and the IntelliTrack License Service. If you are moving

the service to a new server, uninstall any of the above ISRP compo-

nents (ISRP application, license client) that are installed there. Next,

use Windows Explorer to delete the directory where the previous ver-

sion was installed.

• Use the ISRP software setup routine to re-install the ISRP application

along with the License Service. After the IntelliTrack License Service

is re-installed, you must re-register your ISRP software.

• To re-register your ISRP software, you must re-load the license file into

the IntelliTrack License Service. You may either do this by using our

registration website (please refer to “Using the IntelliTrack Registra-

tion Website to Register and Activate your ISRP Software” on page 49)

or by calling IntelliTrack technical support (please refer to “Calling Int-

elliTrack Technical Support to Register and Activate your ISRP Soft-

ware” on page 50).

If the IntelliTrack License Service was moved to a new server, you

must run the License Service Client utility on each workstation that has

the ISRP workstation. The utility is found in the following location:

C:\Program Files\Common Files\IntelliTrack\Con-

figureLicenseServiceClient.exe. The utility is a command

line utility; it is run from a command prompt. It requires two parame-

ters: the host name or IP address of the new license server and the port

number, which defaults to 15313.

After you have completed these steps, restart the applications; they

should be pointing to the correct server now.