User manual

126
connected to the Internet with your
computer directly attached to the device
provided by your Internet service
provider.
d. Check the PPPoE / L2TP / PPTP user
ID and password again.
e. Call your Internet service provider and
check if there’s something wrong with
their service.
f. If you just can’t connect to one or more
Web sites but you can still use other
Internet services, check the URL/
Keyword filter.
g. Try to reset the router and try again
later.
h. Reset the device provided by your
Internet service provider.
i. Try to use IP address instead of
hostname. If you can use IP address to
communicate with a remote server but
can’t use hostname, check the DNS
setting.
I can’t locate my
router by my
wireless client.
a. Check if Broadcast ESSID is set to off?
b. Confirm that the antennas are secured.
c. Try operating closer to the router.
d. Make sure you’ve input ESSID on your
wireless client manually, if ESSID
broadcast is disabled.
File download is
very slow or breaks
frequently.
a. Are you using the QoS function? Try to
disable it and try again.
j. Wait long enough to be sure it’s not just
that the Internet is slow.
b. Try to reset the router and see if it’s
better after that.
c. See what the computers on your LAN
are doing. If someone’s transferring big
files, others will think the Internet is
really slow.